1. Getting Started
1.1. Download the App
Scan the QR code below to download the BLUETTI App, or search for "BLUETTI" in the App Store or Google Play.
Supported operating systems: iOS 11.0 or above, Android 8.0 or above.
1.2. Sign up
Follow these steps to create your BLUETTI account:
- Open the App and tap Login/Register.
- Tap Sign up and enter your email address.
- Enter the verification code and tick the checkbox to agree to the "BLUETTI User Agreement" and "Privacy Policy".
- Tap Register to create your BLUETTI account.
Note: If you don't receive the email with the verification code, check your Junk or Spam folder. If you still can't find the email, try "Get Code" again as there may be a delay. If the code is still unavailable, please contact BLUETTI Customer Service for assistance.
1.3. Log in
To log in to your account:
- Open the App and tap Login/Register.
- Enter your account details (email/phone and password).
- Tick the checkbox to agree to the terms and conditions.
- Tap Log in.
Note: If you forget your password, tap Forgot Password? to reset it.
1.4. App Languages
To change the app language:
- Go to the Me page and tap General Settings.
- In General Settings, choose your desired language and tap OK to save the changes.
Note: By default, the App adapts to the language settings of your mobile device's operating system.
1.5. Exit
To sign out of the app:
- Go to the Me page, and tap on your avatar or My Account.
- On the Account page, tap Sign Out.
2. Connection
Ensure Bluetooth and location services (e.g., GPS) are enabled on your phone. If you cannot find your device, move closer and refresh the list (recommended range: 5m).
2.1. Bluetooth
Steps to connect your device via Bluetooth:
- Tap Add Device on the Home page, or tap Add Device.
- On the Bind page, select your device's SN number and tap OK to finalize the binding process.
- You can view the bound devices on the My Devices page.
2.2. QR Code
To connect using a QR code:
- Tap the Scan option on the Home page.
- Scan the QR code located on your device (usually on the product label).
2.3. Configure the network
To change the Wi-Fi network:
- Go to the My Devices page and tap the [...] icon in the upper right corner.
- Tap Reset WiFi, fill in the related network information, and Save it.
Note: BLUETTI products support 2.4GHz WiFi only.
3. Account Security
3.1. Modify Avatar & Username
To update your profile information:
- On the Me page, tap on your avatar or My Account to go to the Account page.
- Tap on your avatar to take a new photo or select one from your album.
- Tap on the Username to edit it with a new name.
- Tap OK to save the changes.
3.2. Change Password
To change your account password:
- On the Me page, tap on your avatar or My Account to go to the Account page.
- Tap Security Center at the bottom.
- Select Change Password from the menu.
- On the Change Password page, enter your current and new passwords, then tap OK to save the change.
Note: For safety purposes, it is recommended that you update your password regularly.
3.3. Cancel Account
To cancel your BLUETTI account:
- On the Me page, tap on your avatar or My Account to go to the Account page.
- Tap Security Center at the bottom.
- Tap Cancel Account and follow the on-screen prompts.
Note: Once your account is canceled, you cannot recover it.
4. Firmware Upgrade
Notes:
- Firmware upgrade is only available when you connect to the product via Bluetooth.
- For a stable connection, keep your phone and product close together (recommended range: 5m).
- During the upgrade, you cannot perform charging, discharging, or any other operations.
The First Method:
Steps to upgrade firmware:
- Tap My Devices on the app's Home page.
- Tap the [...] icon in the upper right corner of the device you want to upgrade on the My Devices page.
- Tap Upgrade.
- The App will navigate to the Firmware Upgrade page.
- Select the desired upgrade option (e.g., IOT, ARM, DSP, BMS) and tap Upgrade.
The Second Method:
Alternative steps to upgrade firmware:
- Click the settings icon [⚙️] in the upper right corner of the operation status page.
- On the settings page, click Upgrade.
- The application will navigate to the Upgrade page.
- Select the desired upgrade option and tap Upgrade.
Company Information & Copyright
Copyright © 2024 Shenzhen PowerOak Newener Co., Ltd. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without the prior written consent of Shenzhen PowerOak Newener Co., Ltd.
Notice: BLUETTI's products, services, and features are subject to the agreed-upon terms and conditions during purchase. Please note that some products, services, or features described in this manual may not be available under your purchase contract. Unless otherwise specified in the contract, BLUETTI makes no representations or warranties of any kind, express or implied, with respect to the contents of this manual.
The contents of this manual are subject to change without notice. Please get the latest version from: https://www.bluettipower.com/pages/user-guides
If you have any questions or concerns about this manual, please contact BLUETTI support for further assistance.
Shenzhen PowerOak Newener Co., Ltd.
F19, BLD No.1, Kaidaer, Tongsha RD No.168, Xili street, Nanshan, Shenzhen, China
