Lockly Vision Connect Hub

Product Overview

The Lockly Vision Connect Hub is designed to enhance your smart home experience by connecting your Lockly smart lock to your Wi-Fi network. This manual provides setup instructions, operational guidance, and troubleshooting tips.

Key Components

• Antenna
• LED Status Lights
• LAN Cable Port
• Reset Button
• TF Card Slot
• Power Adapter Port

Getting Started: App and Account Setup

Before connecting your Vision Connect Hub, download the appropriate Lockly or LocklyPro app onto your smartphone. This app is essential for setup and managing the connection between the hub and your lock.

Download the App:

• For Lockly: Download from the [App Store] or [Google Play Store]. Visit Lockly.com/app for more information.
• For LocklyPro: Download from the [App Store] or [Google Play Store]. Visit LocklyPro.com/app for more information.

Activation Card

You will need the Activation Card that came with your lock. This card contains a unique pre-paired QR code essential for setup. A QR code is also located on the bottom of the Vision Connect Hub. Keep this card in a safe place, as it is required for setup and recovery if you lose your smartphone or access code.

IMPORTANT: Without the QR code, you will not be able to reset your lock.

Account Registration

Set up an account by registering your Lockly product within the Lockly app. Registration is also mandatory to activate your lock's warranty.

Installation and Setup

Step-by-Step Installation

1. Prepare the Hub: Ensure the included TF card is properly inserted into the Vision Connect Hub.
2. Connect Power: Connect the power cable to the hub and plug the USB power adapter into a wall outlet.
3. Connect to Network: Connect the included LAN cable from the Vision Connect Hub to your closest Wi-Fi router. Ensure the connection is within 100 feet (30 meters) of your Lockly Vision™ lock.
4. Hub Calibration: Wait approximately 2 minutes for the hub to self-calibrate. The LED indicators will turn RED and then blinking yellow.
5. Launch App and Add Device: Open the Lockly or LocklyPro app on your smartphone. Select "add a new device" and then choose the Vision Connect device. Follow the on-screen instructions, which will prompt you to scan the QR code from your Activation Card or the Vision Connect Hub.
6. Connect to Device: Once setup is complete, the Vision Connect Hub is ready to connect to your iOS or Android™ device.

Optimal Placement and Connectivity

For optimal performance, the Vision Connect Hub should be placed strategically:

• Distance: The hub should be no further than 100 feet (30 meters) from your Lockly smart lock.
• Height: Place the hub approximately 3 feet (1 meter) off the ground.
• Setup Proximity: During the initial setup process, position yourself between the lock and the Vision Connect hub, ideally within the 100 feet (30 meters) range. Ensure your smartphone has both [Bluetooth] and [Wi-Fi] enabled.

Tip: If you encounter difficulties establishing optimal range, please contact Lockly customer care at (669) 500-8835 or visit Lockly.com/help for assistance.

Vision Connect Status & Troubleshooting

LED Indicators

Firmware Update Advisory

*Note: Power interruption during a firmware update may damage the Vision Connect hub. Do not interrupt or turn off the power while a firmware update is in progress.

Ensure your Lockly lock has the latest firmware. Allow updates and follow prompts. For more information, visit: http://www.support.Lockly.com/faq/firmware-update/

Additional Tips and Support

• Remember to register your product for warranty.
• Enable push notifications on your mobile phone for app alerts.
• Provide in-app feedback if you encounter any issues.
• For assistance with QR code scanning or other setup issues, contact Lockly customer care: (669) 500-8835 or visit Lockly.com/help. For Lockly Pro support, call (855) 562-5599 or email prosales@lockly.com.

Compliance Information

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna; Increase the separation between the equipment and receiver; Connect the equipment into an outlet on a circuit different from that to which the receiver is connected; Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure Statement

Vision Connect complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with a minimum distance of 20cm between the radiator and your body.

IC Warning

This device contains license-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: 1. L'appareil ne doit pas produire de brouillage; 2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

IC Radiation Exposure Statement

This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102. It should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Cet équipement est conforme à l'exemption des limites d'évaluation habituelle de la section 2.5 de la norme RSS-102. Il doit être installé et utilisé à une distance minimale de 20 cm entre le radiateur et toute partie de votre corps.

California Proposition 65 Warning

WARNING: This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.