11.6" WiFi Digital Photo Frame with Live Video Chat, Touchscreen LCD Display

Instructional Manual

Website: aluratek.com

Copyright © 2020 Aluratek, Inc. All Rights Reserved.

Table of Contents

Frame Features: 11.6" Frame

The Aluratek 11.6" WiFi Digital Photo Frame includes the following components:

A Connect a USB hard drive, USB flash drive, or SD/SDHC card to easily access and share your favorite pictures, music, or videos.

B Transfer and store files quickly and easily to the frame's 16GB built-in memory.

[Diagram showing the front and back of the digital photo frame with numbered labels corresponding to the features above.]

Package Contents

Your order has been carefully packaged and inspected. The following accessories should be included in your package. Please inspect the contents of the package to ensure that you have received all items and that nothing has been damaged. If you discover a problem, please contact Aluratek immediately for assistance.

Getting Started

Power On: Connect your WiFi Frame to an AC outlet. The photo frame will power on.

Connect to your WiFi

  1. Select the WiFi connection utilizing the photo frame touch screen display (enter the WiFi password if required).
  2. "Connected" will appear below your selected WiFi network.
  3. Press the arrow icon [➡️] in the upper right corner to move to the next step.

Operating Instructions

Configure Aluratek Smart Frame APP to Frame

Step 1: Download the 'Aluratek Smart Frame' APP to your Smartphone / Tablet

  1. Go to the App store on your Apple or Android device and search for "Aluratek Smart Frame", then install and open. [Screenshot of App Store search results for Aluratek Smart Frame] [Screenshot of Aluratek Smart Frame app page]
  2. NOTE: Make certain you download “Aluratek Smart Frame” and not “Aluratek WIFI Frame”.
  3. Tap "Complete" on the device info screen.

Step 2: Creating Your Account in the APP

  1. Open the "Aluratek Smart Frame" APP (Allow notifications if prompted).
  2. Select "Sign Up" [Screenshot of Sign Up screen].
  3. Create a "Username" and "Password" (write these down as you will need them later).
  4. Enter your email address, then press the "right arrow icon" [➡️] next to the email address you entered [Screenshot of email entry and verification code screen].
  5. Check your email for the verification code and enter it in the "Verify Code" field, then click "Submit".

Step 3: Bind Your Frame

  1. Make sure you are signed in within the APP.
  2. Select "Devices" within the APP.
  3. Click the "+" icon [➕] next to "My Devices" [Screenshot of My Devices screen].
  4. Enter a device Name that will help you identify this particular frame (e.g., "Kitchen123").
  5. Create a unique email address name for your frame so you can email pictures/videos. Tip: Make it unique using 6 or more characters, including letters, numbers, and symbols (e.g., Alexkitchen@wififrame.com) [Screenshot of frame email address entry].
  6. Enter your frame ID. This is found on your WiFi frame by selecting "Settings" then "Device Info". See "Frame ID: xxxxxx" at the top of the screen [Screenshot of Device Info screen showing Frame ID].
  7. Enter your unique "Frame ID" into the field on the app. Your frame will notify you that a request has been sent to allow a user to bind to it. Touch "Accept" [✅] to bind.
  8. On your digital frame, go to "Settings" then "User Management" to see "Pending User Request" and touch "Accept" [✅].
  9. Your phone and frame are now connected!

Step 4: Send Pictures from your Smartphone / Tablet to the frame using the Aluratek Smart Frame APP

  1. Select the photo or video icon within the APP to take a live photo/video. If prompted to access the camera, please "Allow" access.
  2. Select the "Files" icon to send a photo or video previously saved to your smartphone/tablet. Select the files you would like to send, then click "Done" [Screenshot of photo selection screen].
  3. Under "Push Device", select the frame you would like to send the files to [Screenshot of device selection screen].
  4. Select the right arrow (send mail) icon [➡️] to send [Screenshot of send confirmation screen].
  5. NOTE: You can send up to 9 photos at a time to speed up the photo delivery to the frame.

Step 5: Enjoy Your Photos!

  1. On the main screen of your photo frame, select the photos in the upper left box.
  2. Use the menu on the left to select the source for your photos (typically, this is "ALL").
  3. Tap a photo in the right column to start enjoying your photos.

Frame to Frame Video / Voice Call

  1. From the home screen, tap on the light blue "Video Call" square in the bottom left corner.
  2. Tap the "+" button [➕].
  3. Enter the Frame ID and name of the frame you would like to call, and press OK.
  4. Note: The recipient frame (the one you are trying to call) must accept your request by going to "Settings" > "User Management" > "Accept Request".
  5. To start a call, tap the "voice call" or "video call" button. The other user will be prompted to answer or decline the call.

Frame to App Video / Voice Call

  1. The app user must already be connected to the frame. See the section "Bind Additional Users to Your Frame" on how to bind a guest.
  2. Go to the "Device" page in your app.
  3. Find the name you would like to call, tap on the "voice call" [?] or "video call" [?] icon [Screenshot of device list with call options].

Enable the Email to Frame Feature

  1. Verify/enable your newly created email to the frame by sending a one-time email to the frame to authorize it from your personal email.
  2. IMPORTANT: Email the frame with the subject 'bd+frame id'.
    • Example:
    • To: alexkitchen@wififrame.com
    • (Note: the email must match the email you created in the app)
    • Subject: bd123456 (if your ID was 123456)
    • (Note: there is no need to put anything in the body of the email.)
  3. You will receive a confirmation email with the subject line "Your Binding Request was Complete" that confirms you can now email photos to your photo frame.

Bind Additional Users to Your Frame

  1. Download the Aluratek Smart Frame app from the app store on the additional user's smart device.
  2. Create a new user account and log in to the app.
  3. Select "Devices" within the app.
  4. Click the "+" icon [➕] next to "Bound Devices" [Screenshot of Bound Devices screen].
  5. Enter a device name that will help identify this particular frame (e.g., "Kitchen123").
  6. Enter frame ID - this is found on your WiFi frame by selecting "Settings" then "Device Info".
  7. On your digital frame, go to "Settings" then "User Management" to see "Pending User Request" and touch "Accept" [✅].
  8. Additional user is now connected!

Transfer Pictures Directly From Your Computer To The Frame

To transfer pictures from your computer to the WiFi frame directly, the frame and the computer will need to be in the same network. Follow the steps below to transfer the pictures.

  1. Go to Settings > PC Control on the frame. Click "Start" to see the FTP address of the frame on the screen. [Screenshot of PC Control screen showing FTP server status].
  2. Go to your computer and open "File Explorer". In the File Explorer, type in the exact address in the address bar. In this example, it is ftp://192.168.0.100:2121.
  3. The internal memory of the frame will show up like a folder on your computer. Please just drag and drop pictures that you like to transfer to this folder. [Screenshot of File Explorer showing frame's internal memory].
  4. Once transferred, please go to Album > Internal memory of the frame to see the pictures.

Note: If the computer and the frame are not on the same network, you can send/transfer the pictures to the frame via Facebook, Twitter, or the Aluratek Smart Frame app.

Album Function

Album Settings

  1. From the main menu, tap on "Settings" [⚙️].
  2. Tap on "Album Settings".

The following settings are available:

System Function

System Settings

  1. From the main menu, tap on "Settings" [⚙️].
  2. Tap on "System Settings".

The following system settings are available:

Alarm Function

How To Set Alarm

  1. From the main menu, tap on "Clock" [⏰].
  2. Tap on the alarm clock icon on the bottom right corner.
  3. To edit an existing alarm, tap on "Edit alarm" or tap "Add alarm" to create a new alarm.
  4. Once you have set the days, time, and ringtone of the alarm, tap OK to set the alarm. [Screenshot of alarm setting interface].

Technical Support

Aluratek is committed to providing the best customer service support. If you need assistance with your Aluratek product, please contact the Aluratek Technical Support department prior to returning this device. Reach out via the following methods:

Radio and TV Interference Statement

WARNING!!! This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by whatever measures may be required to correct the interference.

Warranty

Aluratek warrants this product against defects in material or workmanship for 1 Year from the date of purchase.

This warranty becomes invalid if the factory-supplied serial number or "warranty void" sticker has been removed or altered on the product.

This warranty does not cover:

IN NO EVENT SHALL ALURATEK'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION.

Aluratek makes no warranty or representation, expressed, implied, or statutory, with respect to its products, contents, or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Aluratek reserves the right to revise or update its product, software, or documentation without obligation to notify any individual or entity.

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