Fanvil H5W Quick Installation Guide

Version: V1.3

Do Not Disturb

Configuration via Web:

Log in to the web page > Phone settings > Features > DND setting, and select the "DND option" as Phone or Line.
Check "Enable DND Timer" > Apply.

Voice Mail

To access your voice mail box, press the [message] key. The number of messages will be indicated if provided by your server or PBX.

Network Connect

Using Ethernet

Power on the device and connect the WAN port of the phone to the RJ45 socket of a hub/switch or a router (LAN side of the router) using an Ethernet cable.
The default mode is DHCP.

Using Wi-Fi

Enter "#*107" in standby mode > Basic > WLAN.
Configuration via Web: Log in to the web page > Network > Wi-Fi settings, check "Wi-Fi Enable" and add Wi-Fi information.

Packaging List

IP Phone
Handset
Handset Cord
Ethernet Cable
Power Adapter (Optional)
Quick Installation Guide

Installation the Device

Please follow the instructions in the picture below to install the device.

Connecting to the Device:

Please connect the power adapter, network, PC, and handset to the corresponding ports as described in the picture below.

USB port: Connect USB device (Recharge).
PC port: Connect PC.
Network port: Connect LAN or Internet.
Headset port: Connect headset (Reserved port).
Handset port: Connect IP Phone handset.
Power port: Connect the power adapter.

Diagram Description: A diagram shows the back of the Fanvil H5W phone with labeled ports: USB, PC, Network, Headset, Handset, and Power.

Screen Icon

In hands-free mode
In handset mode
Mute activated
Silent mode
Video mode
Call is on hold
New VM Messages
Voice Quality Level
Forward call(s)
Dial out
Internet is disconnected
Internet connected
No IP address
Wireless network connected
Wireless network disconnected
Wireless network failure

Keys Features

Message waiting indicator: Indicates new voice messages.
Hold key: Press to hold/resume the call.
Call transfer key: Press to transfer a call.
Voice message key: Press to access voice messages.
Redial key: Access to redial the last record.
+/- keys: In idle mode or during ringing, increase or decrease ringer volume. In communication mode, increase or decrease handset or hands-free volume.
Hands-free key: Activate/deactivate hands-free mode.

Configuration

Configuration via Phone

Get the IP address: Press the "#" key for more than 3 seconds to display the IP address on the screen.
Login: Input the IP address in the web browser. The PC and phone should be in the same IP address segment (The default username and password are both 'admin').
Configure: Select network/Account, etc. and fill in the relevant content.
Save the configuration.

Configuration via Web

Making a Call

Pre-dialing: Enter the phone number and pick up the handset.
Direct dialing: Lift the handset and enter the phone number.
Handsfree: Enter the phone number and press the [hands-free] key, or vice versa.
Memory key: Press the memory key.

Accepting a Call

Using the handset: Pick up the handset.
Using the hands-free: Press the [hands-free] key.

Call Mute

Press the [mute] key to mute the microphone during the call.
Press the [mute] key again to un-mute the conversation.

Putting a Call on Hold

Press the [hold] key during an active call.
To resume the call, press the [hold] key again.

Call Transfer

Attended Transfer:

Press the [transfer] key during an active conversation; the call is put on hold.
Dial the second telephone number and press "Dial" or "#".
When the call is answered, press the [transfer] key to complete the operation.

Blind Transfer:

Press the [transfer] key during an active conversation; the call will be on hold.
Then enter the 2nd telephone number and press the [transfer] key.

Call Logs

Query via Web:

Log in to the web page > Call logs, which displays a list of all calls.
Users can filter the call logs by call types: incoming, outgoing, missed, or all.

Redial

Press the [redial] key to redial a call number.

Programmable Keys