ASUS PRIME H310M-E R2.0 Motherboard

Copyright and Legal Information

Copyright © 2018 ASUSTeK COMPUTER INC. All Rights Reserved. No part of this manual, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except documentation kept by the purchaser for backup purposes, without the express written permission of ASUSTeK COMPUTER INC. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modified or altered, unless such repair, modification of alteration is authorized in writing by ASUS; or (2) the serial number of the product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE), EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners' benefit, without intent to infringe.

Offer to Provide Source Code of Certain Software

This product contains copyrighted software that is licensed under the General Public License (“GPL”), under the Lesser General Public License Version (“LGPL”) and/or other Free Open Source Software Licenses. Such software in this product is distributed without any warranty to the extent permitted by the applicable law. Copies of these licenses are included in this product.

Where the applicable license entitles you to the source code of such software and/or other additional data, you may obtain it for a period of three years after our last shipment of the product, either:

• For free by downloading it from http://support.asus.com/download
• For the cost of reproduction and shipment, which is dependent on the preferred carrier and the location where you want to have it shipped to, by sending a request to: ASUSTeK Computer Inc., Legal Compliance Dept., 15 Li Te Rd., Beitou, Taipei 112, Taiwan.

In your request please provide the name, model number and version, as stated in the About Box of the product for which you wish to obtain the corresponding source code and your contact details so that we can coordinate the terms and cost of shipment with you.

The source code will be distributed WITHOUT ANY WARRANTY and licensed under the same license as the corresponding binary/object code. This offer is valid to anyone in receipt of this information.

ASUSTeK is eager to duly provide complete source code as required under various Free Open Source Software licenses. If however you encounter any problems in obtaining the full corresponding source code we would be much obliged if you give us a notification to the email address gpl@asus.com, stating the product and describing the problem (please DO NOT send large attachments such as source code archives, etc. to this email address).

Safety Information

Electrical Safety

• To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.
• When adding or removing devices to or from the system, ensure that the power cables for the devices are unplugged before the signal cables are connected. If possible, disconnect all power cables from the existing system before you add a device.
• Before connecting or removing signal cables from the motherboard, ensure that all power cables are unplugged.
• Seek professional assistance before using an adapter or extension cord. These devices could interrupt the grounding circuit.
• Ensure that your power supply is set to the correct voltage in your area. If you are not sure about the voltage of the electrical outlet you are using, contact your local power company.
• If the power supply is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.

Operation Safety

• Before installing the motherboard and adding components, carefully read all the manuals that came with the package.
• Before using the product, ensure all cables are correctly connected and the power cables are not damaged. If you detect any damage, contact your dealer immediately.
• To avoid short circuits, keep paper clips, screws, and staples away from connectors, slots, sockets and circuitry.
• Avoid dust, humidity, and temperature extremes. Do not place the product in any area where it may be exposed to moisture.
• Place the product on a stable surface.
• If you encounter technical problems with the product, contact a qualified service technician or your retailer.

About this guide

This user guide contains the information you need when installing and configuring the motherboard.

How this guide is organized

This guide contains the following parts:

• Chapter 1: Product introduction
  This chapter describes the features of the motherboard and the new technology it supports. It includes descriptions of the switches, jumpers, and connectors on the motherboard.
• Chapter 2: BIOS information
  This chapter discusses changing system settings through the BIOS Setup menus. Detailed descriptions for the BIOS parameters are also provided.

Where to find more information

Refer to the following sources for additional information and for product and software updates.

1. ASUS websites
   The ASUS website provides updated information on ASUS hardware and software products. Refer to the ASUS contact information.
2. Optional documentation
   Your product package may include optional documentation, such as warranty flyers, that may have been added by your dealer. These documents are not part of the standard package.

Conventions used in this guide

To ensure that you perform certain tasks properly, take note of the following symbols used throughout this manual.

• DANGER/WARNING: Information to prevent injury to yourself when completing a task.
• CAUTION: Information to prevent damage to the components when completing a task.
• IMPORTANT: Instructions that you MUST follow to complete a task.
• NOTE: Tips and additional information to help you complete a task.

Typography

• Bold text: Indicates a menu or an item to select.
• Italics: Used to emphasize a word or a phrase.
• <Key>: Keys enclosed in the less-than and greater-than sign means that you must press the enclosed key. Example: <Enter> means that you must press the Enter or Return key.
• <Key1> + <Key2> + <Key3>: If you must press two or more keys simultaneously, the key names are linked with a plus sign (+).

Package contents

Check your motherboard package for the following items.

If any of the above items are damaged or missing, contact your retailer.

PRIME H310M-E R2.0 specifications summary

Specifications are subject to change without notice.

Chapter 1: Product introduction

Motherboard overview

⚠️ [Caution] Unplug the power cord from the wall socket before touching any component.

⚠️ [Caution] Before handling components, use a grounded wrist strap or touch a safely grounded object or a metal object, such as the power supply case, to avoid damaging them due to static electricity.

⚠️ [Caution] Before you install or remove any component, ensure that the ATX power supply is switched off or the power cord is detached from the power supply. Failure to do so may cause severe damage to the motherboard, peripherals, or components.

⚠️ [Caution] Unplug the power cord before installing or removing the motherboard. Failure to do so can cause you physical injury and damage to motherboard components.

Motherboard Layout Description:

The motherboard features various connectors and components labeled with numbers. Key components visible include the LGA1151 CPU socket, DDR4 DIMM slots (DIMM_A1*, DIMM_B1*), ATX power connectors (EATXPWR, ATX12V), CPU and Chassis fan headers (CPU_FAN, CHA_FAN), M.2 sockets, SATA 6Gb/s ports, PCI Express slots (PCIEX16, PCIEX1_1, PCIEX1_2), Realtek audio codec (ALC887), Intel H310 chipset, Super I/O chip, TPM connector, and various front panel connectors (F_PANEL, AAFP, COM, SPDIF_OUT, SPEAKER). Rear panel connectors include PS/2 ports, VGA, HDMI, USB 3.1 Gen 1, LAN, and audio jacks. The layout indicates the orientation for chassis installation (Place this side towards the rear of the chassis).

[Diagram Description: A top-down view of the ASUS PRIME H310M-E R2.0 motherboard with numbered connection points and component locations. The diagram shows the CPU socket, RAM slots, PCIe slots, M.2 slots, SATA ports, and various headers for front panel connections and power. Rear panel connectors are also indicated.]

[Diagram Description: A diagram illustrating the installation of the CPU into the LGA1151 socket, showing the correct orientation and lever mechanism.]

Installing the CPU

⚠️ [Caution] Unplug all power cables before installing the CPU.

• Ensure that you install the correct CPU designed for the LGA1151 socket only. DO NOT install a CPU designed for LGA1150, LGA1155 and LGA1156 sockets on the LGA1151 socket.
• Upon purchase of the motherboard, ensure that the PnP cap is on the socket and the socket contacts are not bent. Contact your retailer immediately if the PnP cap is missing, or if you see any damage to the PnP cap/socket contacts/motherboard components.
• Keep the cap after installing the motherboard. ASUS will process Return Merchandise Authorization (RMA) requests only if the motherboard comes with the cap on the LGA1151 socket.
• The product warranty does not cover damage to the socket contacts resulting from incorrect CPU installation/removal, or misplacement/loss/incorrect removal of the PnP cap.

[Diagram Description: Step-by-step illustrations for installing a CPU into the LGA1151 socket, including opening the socket lever, placing the CPU, and closing the lever.]

[Diagram Description: Illustration showing the application of Thermal Interface Material (TIM) to the CPU and heatsink before installation.]

System memory

Overview

This motherboard comes with two Double Data Rate 4 (DDR4) Dual Inline Memory Module (DIMM) sockets. The figure illustrates the location of the DDR4 DIMM sockets: DIMM_A1* and DIMM_B1*.

[Diagram Description: Illustration showing two DIMM slots labeled DIMM_A1* and DIMM_B1*, indicating Channel A and Channel B.]

• You may install varying memory sizes in Channel A and Channel B. The system maps the total size of the lower-sized channel for the dual-channel configuration. Any excess memory from the higher-sized channel is then mapped for single-channel operation.
• Always install DIMMs with the same CAS latency. For optimal compatibility, we recommend that you install memory modules of the same version or date code (D/C) from the same vendor. Check with the retailer to get the correct memory modules.
• DDR4 2666MHz and higher memory modules will run at max. 2666MHz on Intel® 8th Generation 6-core or higher processors.
• Memory modules with memory frequency higher than 2133 MHz and its corresponding timing or the loaded X.M.P. Profile is not the JEDEC memory standard. The stability and compatibility of these memory modules depend on the CPU's capabilities and other installed devices.
• The default memory operation frequency is dependent on its Serial Presence Detect (SPD), which is the standard way of accessing information from a memory module. Under the default state, some memory modules for overclocking may operate at a lower frequency than the vendor-marked value.
• For system stability, use a more efficient memory cooling system to support a full memory load (2 DIMMs).
• Refer to www.asus.com for the latest Memory QVL (Qualified Vendors List).

Recommended memory configuration

[Diagram Description: Illustrations showing how to install DIMMs into the motherboard slots for dual-channel configuration, highlighting DIMM_A1 and DIMM_B1.]

Installing a DIMM

[Diagram Description: Step-by-step illustrations for installing a DIMM into a motherboard slot, showing how to open the retaining clips, align the DIMM, and push it down until the clips lock.]

To remove a DIMM

[Diagram Description: Illustration showing how to remove a DIMM by pushing down the retaining clips on both sides.]

M.2 Anchor Installation

The M.2 Anchor is a tool-less design to easily fasten and secure your M.2 SSD card to your motherboard without using extra tools.

To install the M.2 SSD card using the M.2 Anchor:

1. Locate the M.2 mounting hole on your motherboard and firmly insert the M.2 Anchor into the hole.
2. Insert the M.2 SSD card into the M.2 slot. The notch at the end of the M.2 SSD card shall align with the rod of the M.2 Anchor.
3. Firmly insert the pin on the M.2 Anchor into the hole on itself.

[Diagram Description: Illustrations showing the steps for installing an M.2 SSD using the M.2 Anchor, including inserting the anchor, aligning the SSD, and securing it.]

To uninstall the M.2 SSD card:

1. Pull up the ring on the M.2 Anchor until it is separated from the hole.
2. Remove the M.2 SSD card from the M.2 slot.

[Diagram Description: Illustrations showing the steps for uninstalling an M.2 SSD using the M.2 Anchor, including releasing the anchor and removing the SSD.]

Chapter 2: BIOS information

[QR Code] Scan the QR code to view the BIOS update guide.

Before using the ASUS CrashFree BIOS 3 utility, rename the BIOS file in the removable device into PH310MER.CAP.

BIOS setup program

Use the BIOS Setup program to update the BIOS or configure its parameters. The BIOS screens include navigation keys and brief online help to guide you in using the BIOS Setup program.

Entering BIOS Setup at startup

To enter BIOS Setup at startup:

Press <Delete> or <F2> during the Power-On Self Test (POST). If you do not press <Delete> or <F2>, POST continues with its routines.

Entering BIOS Setup after POST

To enter BIOS Setup after POST:

• Press <Ctrl>+<Alt>+<Del> simultaneously.
• Press the reset button on the system chassis.
• Press the power button to turn the system off then back on. Do this option only if you failed to enter BIOS Setup using the first two options.

⚠️ [Caution] Using the power button, reset button, or the <Ctrl>+<Alt>+<Del> keys to force reset from a running operating system can cause damage to your data or system. We recommend you always shut down the system properly from the operating system.

• The BIOS setup screens shown in this section are for reference purposes only, and may not exactly match what you see on your screen.
• Visit the ASUS website at www.asus.com to download the latest BIOS file for this motherboard.
• If the system becomes unstable after changing any BIOS setting, load the default settings to ensure system compatibility and stability. Select the Load Optimized Defaults item under the Exit menu or press hotkey F5.
• If the system fails to boot after changing any BIOS setting, try to clear the CMOS and reset the motherboard to the default value. See section Motherboard overview for information on how to erase the RTC RAM.

BIOS menu screen

The BIOS setup program can be used under two modes: EZ Mode and Advanced Mode. Press <F7> to change between the two modes.

EZ Mode

By default, the EZ Mode screen appears when you enter the BIOS setup program. The EZ Mode provides you an overview of the basic system information, and allows you to select the display language, system performance mode, fan profile and boot device priority. To access the Advanced Mode, click Advanced Mode(F7) or press <F7>.

[Diagram Description: Screenshot of the ASUS UEFI BIOS Utility - EZ Mode. It displays system information like CPU temperature, voltage, motherboard temperature, DRAM status, SATA information, and fan speeds. It also shows options for EZ System Tuning, Boot Priority, and navigation buttons like Default(F5), Save & Exit(F10), Advanced Mode(F7), and Search on FAQ.]

• Displays the CPU/ motherboard temperature, CPU voltage output, CPU/ chassis fan speed, and SATA information.
• Selects the display language of the BIOS setup program.
• Displays the system properties of the selected mode. Click <Enter> to switch EZ System Tuning modes.
• Displays the CPU Fan's speed. Click the button to manually tune the fans.
• Loads optimized default settings.
• Shows the bootable devices.
• Saves the changes and resets the system.
• Displays the Advanced mode menus.
• Search on FAQs.
• Selects the boot device priority.

The boot device options vary depending on the devices you installed to the system.

Advanced Mode

The Advanced Mode provides advanced options for experienced end-users to configure the BIOS settings. The figure below shows an example of the Advanced Mode. Refer to the following sections for the detailed configurations.

To access the EZ Mode, click EzMode(F7) or press <F7>.

[Diagram Description: Screenshot of the ASUS UEFI BIOS Utility - Advanced Mode. It shows a menu bar with options like My Favorites, Main, Ai Tweaker, Advanced, Monitor, Boot, Tool, Exit. It also displays hardware monitoring data for CPU and Memory, configuration fields, sub-menu items, and navigation help.]

Exit menu

The Exit menu items allow you to load the optimal default values for the BIOS items, and save or discard your changes to the BIOS items.

• Load Optimized Defaults
  This option allows you to load the default values for each of the parameters on the Setup menus. When you select this option or if you press <F5>, a confirmation window appears. Select OK to load the default values.
• Save Changes & Reset
  Once you are finished making your selections, choose this option from the Exit menu to ensure the values you selected are saved. When you select this option or if you press <F10>, a confirmation window appears. Select OK to save changes and exit.
• Discard Changes & Exit
  This option allows you to exit the Setup program without saving your changes. When you select this option or if you press <Esc>, a confirmation window appears. Select OK to discard changes and exit.
• Launch EFI Shell from USB drives
  This option allows you to attempt to launch the EFI Shell application (shellx64.efi) from one of the available USB devices.

[QR Code] Scan this QR code with your mobile device to connect to the ASUS BIOS FAQ web page. You can also scan the QR code below.

Appendix

Notices

Federal Communications Commission Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference.
• This device must accept any interference received including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with manufacturer's instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The use of shielded cables for connection of the monitor to the graphics card is required to assure compliance with FCC regulations. Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

Compliance Statement of Innovation, Science and Economic Development Canada (ISED)

This device complies with Innovation, Science and Economic Development Canada licence exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

CAN ICES-3(B)/NMB-3(B)

Déclaration de conformité de Innovation, Sciences et Développement économique Canada (ISED)

Le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

CAN ICES-3(B)/NMB-3(B)

VCCI: Japan Compliance Statement

Class B ITE

This device is a Class B Information Technology Equipment. Although this device is intended for use in a home environment, it may cause interference to radio or television receivers if placed in close proximity to them. Please follow the instructions in the user manual for proper operation.

KC: Korea Warning Statement

This is a Class B device (home appliance for broadcasting and communication equipment). This device is intended for use in a home environment and can be used in all regions.

REACH

Complying with the REACH (Registration, Evaluation, Authorisation, and Restriction of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm.

⚠️ [Warning] DO NOT throw the motherboard in municipal waste. This product has been designed to enable proper reuse of parts and recycling. This symbol of the crossed out wheeled bin indicates that the product (electrical and electronic equipment) should not be placed in municipal waste. Check local regulations for disposal of electronic products.

⚠️ [Warning] DO NOT throw the mercury-containing button cell battery in municipal waste. This symbol of the crossed out wheeled bin indicates that the battery should not be placed in municipal waste.

ASUS Recycling/Takeback Services

ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials. Please go to http://csr.asus.com/english/Takeback.htm for detailed recycling information in different regions.

Regional notice for California

⚠️ WARNING Cancer and Reproductive Harm - www.P65Warnings.ca.gov

Google™ License Terms

Copyright© 2018 Google Inc. All Rights Reserved. Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License. You may obtain a copy of the License at: http://www.apache.org/licenses/LICENSE-2.0

Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.

ASUS contact information

ASUSTeK COMPUTER INC.

Address: 4F, No. 150, Li-Te Road, Peitou, Taipei 112, Taiwan

Telephone: +886-2-2894-3447

Fax: +886-2-2890-7798

Web site: www.asus.com

Technical Support

Telephone: +86-21-38429911

Fax: +86-21-5866-8722, ext. 9101#

Online support: http://qr.asus.com/techserv

ASUS COMPUTER INTERNATIONAL (America)

Address: 48720 Kato Rd., Fremont, CA 94538, USA

Telephone: +1-510-739-3777

Fax: +1-510-608-4555

Web site: http://www.asus.com/us/

Technical Support

Support fax: +1-812-284-0883

Telephone: +1-812-282-2787

Online support: http://qr.asus.com/techserv

ASUS COMPUTER GmbH (Germany and Austria)

Address: Harkort Str. 21-23, 40880 Ratingen, Germany

Fax: +49-2102-959931

Web site: http://www.asus.com/de

Online contact: http://eu-rma.asus.com/sales

Technical Support

Telephone: +49-2102-5789555

Support Fax: +49-2102-959911

Online support: http://qr.asus.com/techserv

FCC COMPLIANCE INFORMATION

Responsible Party: Asus Computer International

Address: 48720 Kato Rd., Fremont, CA 94538

Phone/Fax No: (510)739-3777/(510)608-4555

hereby declares that the product

Product Name: Motherboard

Model Number: PRIME H310M-E R2.0

compliance statement:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.