Shark Rocket Hand Vac HV290

Introduction

Thank you for purchasing the Shark Rocket™ Hand Vac. This owner's guide is designed to help you get a complete understanding of your new vacuum. It covers assembly, use, maintenance, troubleshooting, and warranty information.

For any questions, please contact Shark Customer Service at 1-800-798-7398.

Technical Specifications

• Voltage: 120V, 60Hz
• Watts: 400W
• Amps: 3.4A

Important Safety Instructions

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

General Warnings

• The vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, wiring, and moving parts that may present a risk to the user.
• Use only identical replacement parts.
• Carefully observe and follow the instructions to avoid improper use. Do not use the vacuum for purposes other than those described in this manual.
• Before use, inspect all parts for damage. Do not use if any parts are damaged.
• The use of an extension cord is NOT recommended.
• This vacuum cleaner contains no serviceable parts.

Use Warnings

• Do not allow children to use the appliance. Close supervision is necessary when used near children. This is not a toy.
• Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or accessories.
• Do not handle the plug or vacuum cleaner with wet hands.
• Do not use without filters in place.
• Only use Shark® branded filters and accessories. Failure to do so will void the warranty.
• Do not damage the power cord:
  • Do not pull or carry the vacuum cleaner by the cord or use the cord as a handle.
  • Do not unplug by pulling on the cord. Grasp the plug, not the cord.
  • Do not run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
• Do not put any objects into nozzle or accessory openings. Keep openings free of dust, lint, hair, and anything that may reduce airflow.
• Do not use if nozzle or accessory airflow is restricted. If air paths or the motorized floor nozzle become blocked, turn off and unplug the unit. Remove all obstructions before plugging in and turning on again.
• Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
• Do not use if the vacuum cleaner is not working properly, has been dropped, damaged, left outdoors, or dropped into water.

General Precautions

• Use extra care when cleaning on stairs.
• Do not leave the vacuum cleaner unattended while plugged in.
• When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging carpet fibers.
• Do not place the vacuum cleaner on unstable surfaces such as chairs or tables.
• The vacuum may not be designed to stand on its own. Lean against furniture or a wall, or lay it flat on the floor when taking a break. Using the vacuum in an unstable position may result in personal injury.
• Do not use to pick up: liquids, large objects, hard or sharp objects (glass, nails, screws, coins), large quantities of dust (drywall dust, fireplace ash, embers), smoking or burning objects (hot coals, cigarette butts, matches), flammable or combustible materials (lighter fluid, gasoline, kerosene), or toxic materials (chlorine bleach, ammonia, drain cleaner).
• Do not use in poorly lit areas, wet or damp surfaces, outdoor areas, or enclosed spaces that may contain explosive or toxic fumes or vapors.
• Turn off all controls before plugging in or unplugging the vacuum.
• Unplug from the electrical outlet when not in use and before any maintenance or cleaning.
• Hand wash with water only. Washing with cleaning chemicals could damage the unit.
• During cleaning or routine maintenance, do not cut anything other than hair, fibers, or string wrapped around the brushroll.
• Allow all filters to air-dry completely before replacing them in the vacuum to prevent liquid from being drawn into electric parts.
• Ensure the dust cup and all filters are in place after routine maintenance.
• If provided, secure the power cord around the two cord hooks during storage.

Getting to Know Your Shark Rocket™ Hand Vac

This section introduces the main components of your handheld vacuum.

Main Unit Components:

• A. Power Switch: [Power Symbol ⚙️]
• B. Handheld Vacuum
• C. Handheld Vacuum Catch
• D. Dust Cup Release: [Empty Dust Cup Symbol ?️]

Diagram Description: A line drawing illustrating the handheld vacuum unit with callouts pointing to the power switch (A), the main body of the vacuum (B), the catch for the handheld vacuum unit (C), and the dust cup release button (D).

Assembling Your Vacuum

Note: The Motorized Pet Tool cannot be used with the flexible hose.

Option 1: Attach flexible hose to handheld vacuum.

Attach the desired cleaning accessory to the hose.

Diagram Description: A visual sequence showing the flexible hose connecting to the handheld vacuum, followed by a cleaning accessory being attached to the end of the hose.

Option 2: Attach desired cleaning accessory to handheld vacuum.

Diagram Description: A visual sequence showing a cleaning accessory being directly attached to the handheld vacuum unit.

Accessories

A variety of accessories are compatible with this vacuum series. The top flap of your box shows the select accessories that are included with your model. To purchase additional accessories, visit sharkclean.com.

• A. 12" Crevice Tool: For cleaning in tight spaces and reaching baseboards and ceilings.
• B. Wide Upholstery Tool: Ideal for grabbing pet hair and lint from furniture and other upholstered surfaces.
• C. Dusting Brush: For dusting various surfaces like shelves, baseboards, window/door frames, and more. Turn the brush head to adjust the angle to the surface being cleaned.
• D. Home & Car Detail Kit: Extension tubes and micro-tools for cleaning tight spaces. Use the tool on car vents, keyboards, or other hard-to-reach areas.
• E. Mini Motorized Brush: Picks up pet hair and loose debris, and powerfully cleans upholstery and surfaces. Cannot be used with the Flexible Hose.
• F. Pet Multi-Tool: A two-in-one tool for cleaning tough pet messes – an upholstery tool for cleaning stubborn pet hair and a removable stiff bristle brush for cleaning stuck-on debris.
• G. Flexible Hose: Stretch and flex this extension hose to clean around objects and get into hard-to-reach spaces. Attach the crevice tool or another accessory depending on what you are cleaning.

Diagram Description: A visual representation of the various accessories (A through G) that can be attached to the vacuum.

Maintaining Your Vacuum

Important: Clean the dust screen inside the dust cup as required.

Note: Empty the dust cup when debris reaches the MAX fill line.

Checking for Blockages

Check all dust cup intake openings.

Diagram Description: A line drawing showing the intake openings of the dust cup being checked for obstructions.

Emptying the Dust Cup

1. Position the handheld vacuum so the dust cup is over a trash bin and press the "Empty" button on the front. The bottom lid will open, allowing the debris to fall out.

2. Close the bottom lid once the dust cup is empty.

Diagram Description: A line drawing illustrating the dust cup being emptied into a trash bin, showing the dust cup positioned over the bin and its bottom lid opening.

Recommended Filter Cleaning Schedule

• Pre-Motor Filter Kit (Foam & Felt) XFFV300: Clean once a month.
• Post-Motor Filter XFFV300: Clean once a year.

Cleaning the Filters

1. Pre-Motor (foam and felt):

Lift the latch on the top of the handheld vacuum to open the filter cover. Take out filters and tap loose dirt off them. If more cleaning is needed, rinse filters with water only and let them air-dry completely. To reinstall them, insert the felt filter first, place the foam filter on top of it, and close the filter cover.

Diagram Description: A line drawing showing the pre-motor filter compartment being opened, the foam and felt filters being removed, tapped clean, and then reinserted correctly (felt first, then foam).

2. Post-Motor:

Lift off the post-motor filter cover below the handle. Remove the filter, rinse it with water only, and let it air-dry completely. Replace the filter, then close the cover, pressing it until it clicks into place.

Diagram Description: A line drawing showing the post-motor filter cover being lifted, the filter removed, rinsed, and then replaced and secured.

Troubleshooting Guide

Vacuum is not picking up debris. No suction or light suction.

(Refer to Maintenance section for more information.)

• Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinserting in the vacuum.
• Dust cup may be full; empty dust cup.
• Remove any string, carpet fibers, or hair that may be wrapped around the brushroll on the Mini Motorized Pet Brush.

Vacuum turns off on its own.

This vacuum is equipped with a motor-protective thermostat that will shut off if it overheats. Should this occur, perform the following steps to restart the motor-protective thermostat:

1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Maintenance section).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.

Note: If vacuum still does not start, contact Customer Service at 1-800-798-7398.

Warranty Information

Shark NINJA FIVE (5) YEAR LIMITED WARRANTY

The 5-Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.

SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of 5 years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in this instruction manual, subject to the following conditions and exclusions.

What is covered in my warranty?

• The original unit and/or non-wearable components deemed defective, in SharkNinja's sole discretion, will be repaired or replaced for up to 5 years from the original purchase date.
• In the rare event that a replacement unit is issued, the warranty coverage ends six months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is greater.

What is not covered in my warranty?

• Normal wear and tear of wearable parts such as foam filters, HEPA filters, pads etc., which require regular maintenance and/or replacement to ensure the proper functioning of your unit are not covered by this warranty.
• Any unit that has been tampered with or used for commercial purposes.
• SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $19.95 for return shipping costs will be charged at the time of return shipment of the repaired or replacement unit.
• Damage caused by misuse, abuse, or negligent handling, or damage due to mishandling in transit.
• Consequential and incidental damages.
• Defects caused by or resulting from damages from shipping or from repairs, service or alteration to the product or any of its parts which have been performed by a repair person not authorized by SharkNinja.
• Products purchased, used or operated outside of North America.

Problems with your unit/How to get service

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com for product care/maintenance self-help. Our Customer Service and product specialists are also available at 1-800-798-7398 to assist with product support and warranty service options.

How to initiate a warranty claim

You can call 1-800-798-7398 to have a Customer Service specialist assist you. Please note you must call 1-800-798-7398 to initiate a warranty claim. Return and Packing Instruction information will be provided at that time.

For Customer Service hours, visit sharkclean.com.

Replacement parts are available for purchase at sharkclean.com. For more information on which parts are classified as wearable or non-wearable, please visit sharkwarranty.com.

This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.

Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.