VOTOMY USER MANUAL

SMART DOOR LOCK

Model: ED007

IMPORTANT

Safety Instructions-for Household Use Only. Read Carefully Before Use & Save These Instructions.

1. Important Instructions

Dear customer:

We are deeply honored that you chose our products and would like to thank you for your purchase. Our products include the latest technology in the market, allowing our products to offer you Efficiency, Easy Operation and Long Lasting Service when you use it. Also we made sure the design of our products is cool and the maintenance easy to make your life way simpler.

Read these instructions carefully before using our Smart Door Lock, and keep this manual for further reference. Failure to follow these instructions could lead to product failure or harm.

Tips:

  1. The smart lock is available for both left handle and right handle door.
  2. To avoid any unexpected issue, such as the opposite of lock and unlock, please carefully refer to the instruction for left and right handle door in page 8,9.

⚠️ WARNING

  1. Familiarize yourself with all warning and caution statements.
  2. If using the Lock with the # key or Auto-Lock features, make sure to have your smartphone, passcode or standard key with you to prevent locking yourself outside.
  3. No lock can substitute for caution, awareness of your environment, and common sense.
  4. In order to enhance security and reduce risk, you should consult a qualified locksmith or other security professional.
  5. This lock may be defeated by forcible or technical means, or evaded by entry elsewhere on the property. Remind all family members of safety precautions.
  6. Restrict access to your lock's back panel and routinely check your settings to ensure they have not been altered without your knowledge.
  7. Replace low batteries immediately. Preventing Inadvertent Unlocking of Your Door.
  8. When in low battery, Keypad Door Lock Deadbolt Set will alarm and could be temporary charged by a 5V battery.
  9. Smart Lock Front Door set out to provide extra home security with keyless codes, anti-peep password and auto lock (5-900 seconds) to keep your house safe and sound.
  10. If your smart phone is lost or stolen, reset your lock. Resetting your smart lock system will restore your lock to factory settings and delete all smart phones and smart devices.
  11. Protect your administrator password and do not give it to any strangers.

Any questions, please contact our customer service.

2. About Your Smart Door Lock

2.1 Main Body

A diagram shows the main body of the smart door lock with labels: Touch Screen, Metal Keyhole, Type-C USB Back-up Power Interface, Battery Cover, Thumb Knob, and Reset Button.

2.2 Accessories

Diagrams show the following accessories:

3. Installation instructions

Note: Install and test lock with door open to avoid being locked out.

Tools Needed:

Phillips Screwdriver, Tape Measure, Pencil, Other Chiseling Tools.

3.1 Measure the Door Size

Make sure door thickness is 1.49-1.88", door hole diameter is 2-1/8", measure backset size is 2-3/8" or 2-3/4" with the deadbolt.

A diagram illustrates door measurements: 2-3/8" or 2-3/4" (Backset), 2-1/8" (The cross-bore diameter), and 1.49-1.88" (Door thickness).

3.2 Adjust the Length of the Deadbolt

Adjust the deadbolt to 2-3/8" or 2-3/4" based on your door backset size.

Diagrams show the deadbolt adjustment with a checkmark for the correct length and a cross for the incorrect length.

Note: When performing this operation, please take protective measures and be careful of the metal edge not to injure yourself.

3.3 Install Deadbolt

Fix the deadbolt with 2pcs deadbolt screws, keep the deadbolt in retracted status.

Diagrams show the deadbolt installation, emphasizing to ensure the word "UP" is facing up.

3.4 Install Exterior Lock

Route the IC cable below the deadbolt, spindle must be in 'vertical' status.

Diagrams illustrate routing the IC cable and the correct orientation of the spindle.

Note: Do not insert the key during the installation.

Note: Spindle must be in unlock position and the spindle must be in 'vertical' status.

3.5 Fix the Mounting Plate

  1. Route the cable through the hole in the mounting plate, word with 'Cable Hole' should face outside.
  2. Fix the plate with 2pcs mounting plate screws.

Diagrams show the mounting plate installation with cable routing and screw placement.

3.6 Install the Interior Lock

  1. Connect the IC cable tightly.
  2. Rotate the door knob in vertical position and insert the spindle. (Don't load batteries until lock is completely installed).

Diagrams show the interior lock installation, including IC cable connection and spindle insertion. A note advises not to squeeze the IC port roughly.

3.7 Fix Interior Lock

  1. Secure the lock with 3pcs interior lock screws.
  2. Test the lock by rotating the door knob to see if the deadbolt can be extended and retracted smoothly.

Diagrams show the interior lock being secured and tested. A note advises to check the latch smoothly.

3.8 Install Batteries & Cover

Please install 4 pcs (AA) 1.5V Alkaline batteries in unlock status and keep the door open to avoid being locked out. Slide the battery cover back onto the receiver module.

Diagrams show the battery installation and the battery cover being slid back.

4. Detect Left/Right Hand Door

The most important step is to adjust the code to the direction of the door.

A diagram illustrates two scenarios: "Open into Room: Hinge on the left" and "Open into Room: Hinge on the right".

How to confirm the direction of your door?

  1. Standing outside of your door (Facing the keypad), locate the door hinge.
  2. Set left/right hand door on keypad.

Left Hand Door: If your door hinge is on the left side, Keyboard input [*46#123456#1#].

Right Hand Door: If your door hinge is on the right side, Keyboard input [*46#123456#2#].

Note: The default Administrator Passcode is 123456

5. How to Reset the Lock

Reset method 1 (Recommend)

  1. Take down one battery and wait for 5 seconds.
  2. Put the battery back.
  3. Long press the reset button for 10 seconds while the keypad lighting up.
  4. After hearing "Please input the initialization password", enter [000#].
  5. After hearing "Administrator deleted successfully", reset successfully.

A diagram shows the location of the reset button on the interior side of the lock.

Note: If method 1 doesn't work, please try method 2 or contact customer service for help.

Reset method 2

  1. Uninstall the lock by taking down the battery cover.
  2. Take out the 2 screws inside the battery case.
  3. Make sure the IC wire is connected and install the batteries back to case.
  4. Hold the Reset Button (The position is shown below) for 5 seconds. (You'll hear the sound "Input initialization passcode" from the lock)
  5. Input [000#] on the keypad after the sound. (You'll hear "Administrator deleted successfully", which means reset successfully.)

A diagram shows the interior of the lock with the reset button highlighted.

Note: If this method doesn't work too, please contact customer service.

6. Unlock/Lock Mode Description

Your lock is now installed! Let's learn to use it!

Note: If unlocking fails, it will be accompanied by a voice message "Operation Failed".

Lock the door from outside.

  1. Hold "#" on the keypad for 2S.
  2. In auto lock mode, the bolt will extend out automatically.
  3. Lock with physical keys.

Unlock the door from outside.

  1. Physical Keys
  2. Passcodes
  3. IC Cards or NFC-Smart Devices
  4. Fingerprints

Lock the door from inside.

Rotate the Thumb Knob to lock position.

Unlock the door from inside.

Rotate the Thumb Knob to unlock position.

7. Use Your Smart Door Lock

Set an Administrator Passcode

Please make sure you will remember the code as you will need to use it when edit any setting.

Please input [* #] on the keypad, go to the voice navigation menu. Please set a 4-9 digits Administrator Passcode and press [#] key to confirm. "Please input again" and press [#] key to confirm. After hearing "Administrator Add Successfully”, operation successfully. Now you have your own Administrator Passcode.

7.1 Quick Guide

A flowchart illustrates the process of adding new codes.

Lock Function Menu

1.Manage Passcode 1.Add a passcode
2.Change the passcode
3.Changing the Administrator Passcode
4.Delete passcodes
*# (Menu) 2. Manage Card 1.Add a card
2.Delete the card
3.Manage Fingerprint 1.Add a fingerprint
2.Delete the fingerprint
5.Manage Settings 1.Sound Setting 0.Turn off sound 1.Turn on sound
2.Auto lock Setting 0.Disable auto lock 1.Enable auto lock

Tips:

  1. The default admin code is 123456.
  2. It's required that you set up a new admin code before programming.
  3. Please press asterisk [* ] to return to the previous menu.
  4. All codes you set must be 4-9 digits.
  5. If unlocking fails, it will be accompanied by a voice message "Operation Failed".

7.2 Detail Setting

Note: All codes you set must be 4-9 digits.

Please input [* #] on the keypad, input [Administrator Passcode] to go to the voice navigation menu. After that, press [1] to Manage Masscode, press [2] to Manage Card, press [3] to Manage Fingerprint, press [5] to Go Settings, press asterisk [* ] to return to the previous menu.

A diagram of the keypad is shown.

7.2.1 Manage Passcode

Please input [* #] on the keypad, input [Administrator Passcode] to go to the voice navigation menu. Then press [1] to manage passcode.

After that, press [1] to Add passcode, press [2] to Change passcode, press [3] to Change Administrator Passcode, press [4] to Delete passcode, press asterisk [*] to return to the previous menu.

A diagram of the keypad is shown.

Add a New Passcode

Please input [* #] on the keypad, input [Administrator Passcode] to go to the voice navigation menu. Listen to the voice prompt and input [1] go to manage passcode and then press [1] to add passcode. Please input a 4 to 9 digits new passcode, press [#] key to confirm. Please input passcode again to confirm. Operation successfully.

A flowchart illustrates the process of adding a new passcode.

Change Old Passcode

Please input [* #] on the keypad input [Administrator Passcode] to go to the voice navigation menu. Listen to the voice prompt and input [1] go to manage passcode and then press [2] to change passcode. Please input the original passcode, press [#] key to confirm. Please input a 4-9 digits new passcode, press [#] key to confirm. Please input new codes again, press [#] key to confirm. Operation successfully.

Note: If the password is entered incorrectly, the system will voice the message "Unauthorized password, please try again."

A flowchart illustrates the process of changing an old passcode.

Change the Administrator Passcode

Please input [* #] and your [Administrator Passcode] go to the voice navigation menu. Listen to the voice prompt and input [1] go to manage passcode and then press [3] to change Administrator Passcode. Please input 4-9 digits New Administrator Passcode, press [#] key to confirm. Please input your new passcode again, press [#] key to confirm. Operation successfully.

A flowchart illustrates the process of changing the administrator passcode.

Delete Passcode

Please input [* #] and your [Administrator Passcode] go to the voice navigation menu. Listen to the voice prompt and input [1] go to manage passcode and then press [4] to delete passcode. Please input the [passcode to be deleted], press [#] key to confirm, Or input [00#] to delete all passcodes. Please input [passcode to be deleted] again, press [#] key to confirm. Operation successfully.

Flowcharts illustrate deleting a single passcode and deleting all passcodes.

7.2.2 Manage Card

Please input [* #] and your [Administrator Passcode] go to the voice navigation menu. Then press [2] to to the card Management menu. After that, press [1] to add card, press [2 ]to delete card.

Add Card

Please input [* #] and your [Administrator Passcode] go to the voice navigation menu. Listen to the voice prompt and input [2] go to the card Management menu. Please press[1] to add card. Please hold the card close to the door lock and swipe your card. Operation successfully.

A flowchart illustrates the process of adding a card.

Delete the Card

Please input [* #] and your [Administrator Passcode] go to the voice navigation menu. Listen to the voice prompt and input [2] to to the card Management menu. Please press [2] to delete card Please swipe your card, Or input [00#] to delete all cards. Take out the entry card close to the door lock. Operation successfully.

Flowcharts illustrate deleting a single card and deleting all cards.

7.2.3 Manage Fingerprint

Please input [* #] and your [Administrator Passcode] go to the voice navigation menu. Listen to the voice prompt and input [3] to the fingerprint Management menu. After that, press [1] to add a fingerprint, press [2] to delete fingerprint.

Add Fingerprint

Please input [* #] and your[Administrator Passcode] go to the voice navigation menu. Listen to the voice prompt and input [3] go to the fingerprint Management menu. Please press [1] to add fingerprint, Please press your finger on the sensor, and press your finger four times as prompted. Operation successfully.

A flowchart illustrates the process of adding a fingerprint.

Delete Fingerprint

Please input [* #] and your [Administrator Passcode] go to the voice navigation menu. Listen to the voice prompt and input [3] go to the fingerprint Management menu. Please press [2] to delete fingerprint. Please Press the fingerprint to be deleted in the fingerprint sensor, Or input [00#] to delete all fingerprints. Operation successfully.

Flowcharts illustrate deleting a single fingerprint and deleting all fingerprints.

7.2.4 Manage Settings

Please input [* #] on the keypad, input [Administrator Passcode] to go to the voice navigation menu. Listen to the voice prompt and input [5] go to the Management menu. After that, press [1] to Set Sound. press [2] to Set Auto Lock. After that, press [1] to Set Sound.

Sound Setting

Press [* #] input[Admin code] input 5. Operation successfully. Press 0+# input 1. Turn on sound: Press [* #] input[Admin code] input 5. Operation successfully. Press 1+# input 1.

Flowcharts illustrate turning off and on the sound.

Auto Lock Setting

Please input [* #] on the keypad, input [Administrator Passcode] to go to the voice navigation menu. Listen to the voice prompt and input [5] go to the Management menu. After that, press [1] to Set Sound. press [2] to Set Auto Lock. After that, press [2] to Set Auto Lock, press [0 #] to disable (turn off) Auto-lock. The Door lock will not be locked automatically. press [1 #] to enable (turn on) Auto-lock, then input any number [from 5 to 900], and this number is the delayed unlock time.

Flowcharts illustrate turning off and on the auto lock feature.

7.2.5 Match the Smart Watch to the Smart Lock

Support Smartwatch/Smartphone (Apple Watch or Android Watch) unlocking, provided that the Smartwatch/Smartphone with NFC function. Just take the IC card that has been enabled, stick it close to your smartphone, and copy the IC card. After successful copying, you can use the NFC function of your phone to open the smart door lock.

An image of a smartwatch with NFC is shown.

7.2.6 Other Function Settings

Normally Open Mode

After successful electronic lock opening, input [123#] before automatic lock closing.

Note: Electronic lock opening/closing once again to remove temporary normal open.

Password Error Protection

If the password, fingerprint, or IC card fails to be authenticated for five consecutive times, the system is locked up for two minutes. The smart door lock will sound an alarm, and at the same time there will be a voice prompt "Unauthorized operation, the system is locked".

Note: After a power failure for more than 3 seconds, the system can be unlocked by powering on the system again.

Low Battery Alert

When the battery is low (lower than 4.8V), the keyboard is woken up or the system prompts you to replace the battery when the battery is low, and the keyboard blinks for seconds.

A diagram of the keypad and USB port is shown.

Power Calibration

Replace a new set of batteries, enter [*59# Administrator Password #1#] on the keyboard.

8. Specifications

Virtual Password: 16 Characters

Physical Keys: 3 PCS

IC Cards: 2 PCS

Standby Power Supply: Type-C

All codes you set must be 4-9 digits.

Category Detailed parameters
The power supply voltage DC 4.0V~7V
Standby supply voltage DC 5V
Low voltage alarm voltage ≤4.8V
Standby current 65mA
Working current 300mA
Working temperature -20°C ~ +70°C
Working humidity 5~95%RH (No condensation)
Storage temperature -40°C ~ +80°C
The keyboard type Capacitive touch keyboard
Password number 250 groups
Fingerprint type Capacitive semiconductor sensor
Fingerprint capacity 100PCS
IC card number 1000
Card read distance 0~2CM
The lock mode Fingerprint/password /IC card/ Physical key
FAR <0.001%
FRR <1.0%

9. Troubleshooting

Questions Answers
There is a gap between the mounting plate and the door. Please make sure that the plate with word' Cable Hole'should face outside.
Keypad not responding. A: Please make sure that the batteries are new and installed correctly. B: Please make sure that the ic cable is well connected to the port and was not damaged during installation.
The rear knob can be unlocked only after the key is inserted. Please remove the lock and reinstall it. Do not insert the key during installation
After replace the new battery, the lock still prompts low battery. Enter [*59#Administrator Passwoed#1#] on the keypad to calibrate.
Forgot administrator password. Please refer to reset steps in order to erase all passcodes. Once the reset is complete, all passcodes will be erased and administrator password is 123456, press#to confirm.
The auto lock does not work. Please active auto lock function once by unlock the lock after set up on keypad.
The battery power runs out. Use Type-C cable connecting power bank could charge the lock for temporary (only for emergency use)
How many different passcodes/fingerprints /ic cards can I set? Please kindly note that you can only set one admin passcode, but you can generate 250 guest passwords/100 fingerprints/1000 IC cards.
What should I do if the wrong code was entered? If wrong codes have been entered over 5 times, the keypad will temporary lockout for 2 minutes
How to lock/unlock via keypad? Long press "#" and hold for 2s to lock the door. Enter the passcode and press "#" to unlock the door.
What is the initial code while resetting? The initial code is "000". Please enter "000"and press "#" on the keypad so you could reset successfully.
Can I use one IC card to match different door locks? Yes, you can use one IC Card to match different door locks.
Lock could not turn, doesn't work, what should I do? 1.Please check if door knob shows vertical when unlock, horizontal when lock. If not, please uninstall the lock and adjust spindle to vertical during installation. 2.Please check your door directions, please adjust your door directions based on door hinge. (Please face the keypad and find the door hinge) If your door hinge is on the left side, please input *46# on keypad→ Default Administrator Password"123456"#→1# (L) If your door hinge is on the right side, please input *46# on keypad→ Default Administrator Password"123456" # 2# (R)
What to do if you have any other questions? Please feel free to contact customer service, your satisfactory is our priority.

Customer Support

THANK YOU FOR PURCHASING FROM VOTOMY.

Your satisfaction is always our first priority. We are committed to delivering the best products and services in the way our customers want. Whenever you have any problem, please contact VOTOMY Consumer Support.

Website: www.votomy.com Email: support@votomy.com

US/CA Customer Service: +1-(855)-993-9939 | Mon-Fri 9AM-5PM (PST)

EU/UK Customer Service: +44 20 3966 0097 | Mon-Fri 9AM-5PM (GMT)

10. FCC Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

11. IC Warning

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s), Operation is subject to the following two conditions:

RF warning statement:

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) L'appareil ne doit pas produire de brouillage; (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Avertissement RF:

Cet appareil est conforme à IC l'exposition aux rayonnements limites fixées pour un environnement non contrôlé. Cet appareil doit être installé et utilisé avec une distance minimale de 20cm entre le radiateur et votre corps. Cet transmetteur ne doit pas être co-sitré ou opérant en liaison avec toute autre antenne ou transmetteur.

Models: ED007, 2AU92-ED007, 2AU92ED007, ED007 Smart Door Lock, Smart Door Lock, Door Lock

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