AG Neovo LA-2202, LA-2402 & LA-2702 LCD Monitor User Manual

Website: www.agneovo.com

SAFETY INFORMATION

Federal Communications Commission (FCC) Notice (U.S. Only)

Models: LA-2402 & LA-2702 Only

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Use only an RF shielded cable that was supplied with the display when connecting this display to a computer device.

To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or excessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WEEE (Waste Electrical and Electronic Equipment)

Disposal of Waste Equipment by Users in Private Household in the European Union.

The symbol on the product or its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

For Private Households in the European Union, to help conserve natural resources and ensure the product is recycled in a manner that protects human health and the environment, please note:

  • The crossed-out dustbin symbol on the device or outer packaging indicates the product is compliant with the European WEEE (Waste Electrical and Electronic Equipment) Directive.
  • Always dispose of old devices separately from household waste.
  • Batteries should be removed beforehand and disposed of separately to the appropriate collection system.
  • You are responsible for the deletion of personal data on old devices before disposal.
  • Private households can hand in their old devices free of charge.
  • For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.

PRECAUTIONS

Symbols used in this manual:

  • ⚠️ [CAUTION] This icon indicates the existence of a potential hazard that could result in personal injury or damage to the product.
  • [!] This icon indicates important operating and servicing information.

Notice

  • Read this User Manual carefully before using the LCD display and keep it for future reference.
  • The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at www.agneovo.com.
  • To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may affect the determination of the warranty period.

Cautions When Setting Up

  • Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct sunlight.
  • Do not cover or block the ventilation holes in the housing.
  • Place the LCD display on a stable area. Do not place the LCD display where it may be subject to vibration or shock.
  • Place the LCD display in a well-ventilated area.
  • Do not place the LCD display outdoors.
  • Do not place the LCD display in a dusty or humid environment.
  • Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes. Doing so may cause accidental fire, electric shock, or damage the LCD display.

Cautions When Using

  • Use only the power cord supplied with the LCD display.
  • The power outlet should be installed near the LCD display and be easily accessible.
  • If an extension cord is used with the LCD display, ensure that the total current consumption plugged into the power outlet does not exceed the ampere rating.
  • Do not allow anything to rest on the power cord. Do not place the LCD display where the power cord may be stepped on.
  • If the LCD display will not be used for an indefinite period of time, unplug the power cord from the power outlet.
  • To disconnect the power cord, grasp and pull by the plug head. Do not tug on the cord; doing so may cause fire or electric shock.
  • Do not unplug or touch the power cord with wet hands.

WARNING: Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions:

  • When the power cord is damaged.
  • If the LCD display has been dropped or the housing has been damaged.
  • If the LCD display emits smoke or a distinct odor.

Ceiling mount or mount on any other horizontal surface overhead are not advisable.

WARNING: Installation in contravention of the instructions may result in undesirable consequences, particularly hurting people and damaging property. Users who have already mounted the display on the ceiling or any other horizontal surface overhead are strongly advised to contact AG Neovo for consultations and solutions to help ensure a most pleasurable and fulfilling display experience.

Cleaning and Maintenance

  • Do not attempt to service the LCD display yourself; refer to qualified service personnel. Opening or removing the covers may expose you to dangerous voltage or other risks.

Notice for the LCD Display

  • In order to maintain stable luminous performance, it is recommended to use a low brightness setting.
  • Due to the lifespan of the lamp, it is normal for the brightness quality of the LCD display to decrease with time.
  • When static images are displayed for long periods of time, the image may cause an imprint on the LCD display. This is called image retention or burn-in.

To prevent image retention, do any of the following:

  • Set the LCD display to turn off after a few minutes of being idle.
  • Use a screen saver that has moving graphics or a blank white image.
  • Switch desktop backgrounds regularly.
  • Adjust the LCD display to low brightness settings.
  • Turn off the LCD display when the system is not in use.

Things to do when the LCD display shows image retention:

  • Turn off the LCD display for extended periods of time (several hours or several days).
  • Use a screen saver and run it for extended periods of time.
  • Use a black and white image and run it for extended periods of time.

There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and produce spots. This is acceptable and is not considered a failure.

CHAPTER 1: PRODUCT DESCRIPTION

1.1 Package Contents

When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer.

  • LCD Display
  • Base
  • Stand
  • Handle
  • Quick Start Guide
  • Warranty Card
  • Power Cord
  • HDMI Cable

Note:

  • Use only the supplied power cord.
  • The above pictures are for reference only. Actual items may vary upon shipment.

1.2 Installation

1.2.1 Installing the Stand

  1. Place the LCD display with the screen side down on a cushioned surface.
  2. Attach the stand to the LCD display.
  3. a. Press firmly on the base to secure the latches on the base into the slots on the stand.
  4. b. Attach the stand to the base mount.

[Diagram showing stand attachment to the monitor base]

1.2.2 Adjusting the Tilt

The screen can be adjusted by inclining forward and backward; however, the specific adjustment depends on the specific model of the device. Generally, it may be inclined -5° ± 2° forward and 20° ± 2° backward.

[Diagram illustrating tilt adjustment range: -5° forward and +20° backward]

1.2.3 Wall Mounting

To wall mount the LCD display, do the following steps:

  1. Remove the base stand.
  2. a. Place the LCD display with the screen side down on a cushioned surface.
  3. b. Detach the base from the base mount.
  4. c. Push the release button and detach the stand from the base mount.

[Diagram showing detachment of the stand from the monitor]

  1. Wall mount the LCD display. Screw the mounting bracket to the VESA holes at the rear of the LCD display.

[Diagram showing VESA mounting holes on the rear of the monitor, indicating 75x75mm spacing]

Note: Take measures to prevent the LCD display from falling down and lessen possible injury and damage to the display in case of earthquakes or other disasters.

  • Use only the 75 x 75 mm wall mount kit recommended by AG Neovo. All AG Neovo wall mount kits comply with VESA standard.
  • Secure the LCD display on a solid wall strong enough to bear its weight.
  • It is suggested to wall mount the LCD display without tilting it facing downward.

1.3 Overview

1.3.1 Front View

LA-2202: [Diagram showing the front view of the LA-2202 monitor]

LA-2402 & LA-2702: [Diagram showing the front view of the LA-2402 & LA-2702 monitors]

1.3.2 Control Buttons

LA-2202: [Diagram showing the control buttons on the front/side of the LA-2202 monitor]

LA-2402 & LA-2702: [Diagram showing the control buttons on the front/side of the LA-2402 & LA-2702 monitors]

Button Description
M Button Pops up the menu/Backs to the previous menu (in case of main menu, exits from the whole menu).
E Button When the menu is activated, press this key to select the function. When the menu closes, pressing this button will enter auto adjust (function for VGA only).
▲/▼ Button When the menu opens, the value is incremented as the right function selection key. When the menu is closed, go to situational mode switch. Hot Key: Press repeatedly to select picture MODE.
▼/◀ Button When the menu opens, the progress bar value is decremented as the left function selects the key.
(Power button) Powers on/off the monitor.
LED indicator light Long bright (White LED): Normal boot state. Flicker (White LED): Power saving standby state. LED off: Off mode.

1.3.3 Rear View

[Diagram showing the rear panel of the monitor with numbered ports]

  1. DP Input: Connect DisplayPort signals input.
  2. HDMI Input: Connect HDMI signals input.
  3. VGA Input: Connect VGA signals input.
  4. AUDIO IN: Connect audio signals input (3.5 mm Stereo Audio Jack).
  5. AC IN: AC power input.

CHAPTER 2: MAKING CONNECTIONS

CAUTION: Make sure that the LCD display is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause possible electric shock or personal injury.

2.1 Connecting the AC Power

  1. Connect the power cord to the AC power input at the rear of the LCD display.
  2. Connect the plug to a power outlet or power supply.

[Diagram showing the AC power cord connecting to the monitor's AC IN port and then to a power outlet]

CAUTION: When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord.

2.2 Connecting Input Source Signals

Input source signals can be connected with either of the following cables:

[Diagram showing various input cables: DP, HDMI, VGA, AUDIO IN, and their corresponding ports on a computer]

2.3 Cable management

After connecting the cables to the monitor, use the cable management slot to organize all cables shown below.

[Diagram illustrating the use of the cable management slot on the monitor stand]

CHAPTER 3: ON SCREEN DISPLAY MENU

3.1 OSD Menu Tree

Main menu Submenu Third menu Range Description
Display Brightness 0-100 Adjust display brightness
0-100 Adjust display contrast
DCR ON Activate dynamic contrast
Off Close dynamic contrast
Return Return to the Display menu
Exit Exit from the menu
Return Return to the previous menu
Exit Exit from the menu
Language English, 中文, Française, Deutsch, Italiano, Español, 한국어, 日本語, Русский, 繁中, Tiếng Việt, Português, عربي Set display pre-research
Return Return to the previous menu
Exit Exit from the menu
Game OD On Activate OD (Over Driver)
Off Close OD (Over Driver)
Return Return to the Game menu
Exit Exit from the menu
Return Return to the previous menu
Exit Exit from the menu
Mode Standard Set to standard mode
Cinema Set to Cinema mode
FPS Set to FPS mode
RTS Set to RTS mode
Eye Saver Set to Eye Saver mode
Return Return to the previous menu
Exit Exit from the menu
Color Temp. Cool Set to Cool Color temperature
Warm Set to Warm Color temperature
User Red 0-100 Adjust the red output
Green 0-100 Adjust the green output
Blue 0-100 Adjust the blue output
Return Return to the Color Temp. menu
Exit Exit from the whole menu
Return Return to the previous menu
Exit Exit from the menu
Aspect Auto Automatically adjust picture aspect ratio
16:9 Set the Picture Aspect to 16:9
4:3 Set the Picture Aspect to 4:3
Return Return to the previous menu
Exit Exit from the menu
Input VGA Set the input source to VGA
HDMI Set the input source to HDMI
Return Return to the previous menu
Exit Exit from the menu
DP Connect DisplayPort signals input.
Other Power Off On Automatically turn off after saving power for 1 minute
Off Close the function of timed switch-off
Return Return to Other menu
Exit Exit from the menu
Gamma Gammar1 Set the Gamma1
Gammar2 Set the Gamma2
Return Return to Other menu
Exit Exit from the menu
Adjust Volume 0-100 Adjust the Volume output
Adjust Auto Adjust Automatically adjust the horizontal/vertical location, focusing and clock of pictures (only for VGA)
Auto Color Adjust the white balance of pictures (only for VGA)
Clock 0-100 Adjust the picture clock to reduce vertical line noise (only for VGA)
Phase 0-100 Adjust the picture phase to reduce horizontal noise (only for VGA)
Return Return to Other menu
Exit Exit from the menu
Reset Yes Reset to factory setup
No Exit from this function
Return Return to the previous menu
Exit Exit from the menu
Exit Exit from the menu

Note: Availability of some menu items depends on the input source signal. If the menu is not available, it is disabled and greyed out.

CHAPTER 4: APPENDIX

4.1 Warning Messages

When any of these warning messages appear, check the following items.

Warning Message Cause Solution
No Signal The LCD display cannot detect the input source signal.
  • Check if the input source is turned ON.
  • Check if the signal cable is properly connected.
  • Check if any pin inside the cable connector is twisted or broken.
CHANGING THE FOLLOWING SETTINGS IN OSD MENU MAY INCREASE THE POWER CONSUMPTION OF YOUR MONITOR. DO YOU WANT TO CONTINUE TO CHANGE? [ACCEPT] [CANCEL] This warning message box will only show when the menu feature setting is changed for the first time.
  • Press the ACCEPT button to continue the setting changes, or press the CANCEL button to disable the setting changes.
  • Note: The operation may vary from different product models.

4.2 Troubleshooting

Problems Possible Cause and Solution
The power indicator light is not on
  • Check if the power is on.
  • Check if the power cord is connected.
Impossible plug-and-play
  • Check if the function of plug-and-play of the device is compatible with PC.
  • Check if the display card is compatible with the plug-and-play function.
  • Check if the signal line 15 pin d joint bent.
Dimming picture
  • Adjust brightness and contrast.
Flickering picture or picture with ripples
  • There may be electrical appliances or equipment with electronic disturbance.
The power indicator light is on (flickering), but the monitor has no pictures.
  • Check if the PC power is on.
  • Check if the PC display card is inserted properly.
  • Check if the signal cable of the monitor is correctly connected with the PC.
  • Check the signal cable plug of the monitor and make sure every pin has no bending.
  • Observe the indicator light by pressing the Caps Lock key on the PC keyboard and check if the PC is working.
Color shortage (red, green and blue)
  • Check the signal cable of the monitor and make sure every pin has no bending.
  • Adjust RGB color or reselect color temperature.
Picture with color difference (white looks not white)
  • Select the "E" to automatically adjust the image.
Screen font blur under VGA signal
  • Select "Auto color" in OSD to correct under the white output screen.
Screen color error under VGA signal
  • Select "Auto color" in OSD to correct under the white output screen.

CHAPTER 5: SPECIFICATIONS

5.1 Display Specifications

Panel LA-2202 LA-2402 LA-2702
Panel Type LED-Backlit TFT LCD (VA Technology) LED-Backlit TFT LCD (VA Technology) LED-Backlit TFT LCD (IPS Technology)
Panel Size 21.5" 23.8" 27.0"
Max. Resolution FHD 1920 x 1080 FHD 1920 x 1080 FHD 1920 x 1080
Pixel Pitch 0.248 mm 0.275 mm 0.311 mm
Brightness 250 cd/m² 250 cd/m² 250 cd/m²
Contrast Ratio 20,000,000:1 20,000,000:1 20,000,000:1
Viewing Angle (H/V) 178°/178° 178°/178° 178°/178°
Display Colour 16.7M 16.7M 16.7M
Response Time 5 ms 5 ms 5 ms
Frequency (H/V) H Freq.: 30 kHz-82 kHz
V Freq.: 50 Hz-75 Hz
H Freq.: 30 kHz-82 kHz
V Freq.: 50 Hz-75 Hz
H Freq.: 30 kHz-82 kHz
V Freq.: 50 Hz-75 Hz
Input DisplayPort: 1.2 x 1
HDMI: 1.4 x 1
VGA: 15-Pin D-Sub x 1
DisplayPort: 1.2 x 1
HDMI: 1.4 x 1
VGA: 15-Pin D-Sub x 1
DisplayPort: 1.2 x 1
HDMI: 1.4 x 1
VGA: 15-Pin D-Sub x 1
Audio Audio In: Stereo Audio Jack (3.5 mm)
Internal Speaker: 1W x 2
Audio In: Stereo Audio Jack (3.5 mm)
Internal Speaker: 1W x 2
Audio In: Stereo Audio Jack (3.5 mm)
Internal Speaker: 1W x 2
Power Power Supply: Internal
Power Requirements: AC 100-240V, 50/60 Hz
On Mode: 15W (On)
Standby Mode: < 0.5W
Off Mode: < 0.3W
Power Supply: Internal
Power Requirements: AC 100-240V, 50/60 Hz
On Mode: 17W (On)
Standby Mode: < 0.5W
Off Mode: < 0.3W
Power Supply: Internal
Power Requirements: AC 100-240V, 50/60 Hz
On Mode: 17W (On)
Standby Mode: < 0.5W
Off Mode: < 0.3W
Operating Conditions Temperature: 0°C-40°C (32°F-104°F)
Humidity: 20%-85% (non-condensing)
Temperature: 0°C-40°C (32°F-104°F)
Humidity: 20%-85% (non-condensing)
Temperature: 0°C-40°C (32°F-104°F)
Humidity: 20%-85% (non-condensing)
Storage Conditions Temperature: -20°C-60°C (-4°F-140°F)
Humidity: 5%-95% (non-condensing)
Temperature: -20°C-60°C (-4°F-140°F)
Humidity: 5%-95% (non-condensing)
Temperature: -20°C-60°C (-4°F-140°F)
Humidity: 5%-95% (non-condensing)
Mounting VESA FPMPMI: Yes (75 x 75 mm) VESA FPMPMI: Yes (75 x 75 mm) VESA FPMPMI: Yes (75 x 75 mm)
Stand Tilt -5° to 20° -5° to 20° -5° to 20°
Security Kensington Security Slot: Yes Kensington Security Slot: Yes Kensington Security Slot: Yes
Dimensions Product with Base (W x H x D): 494.7 x 393.7 x 180.8 mm (19.5" x 15.5" x 7.1")
Product w/o Base (W x H x D): 494.7 x 293.6 x 48.3 mm (19.5" x 11.6" x 1.9")
Packaging (W x H x D): 558.0 x379.0 x 122.0 mm (22.0" x 14.9" x 4.8")
Product with Base (W x H x D): 541.9 x 424.2 x 180.8 mm (21.3" x 16.7" x 7.1")
Product w/o Base (W x H x D): 541.9 x 322.3 x 48.2 mm (21.3" x 12.7" x 1.9")
Packaging (W x H x D): 602.0 x407.0 x 122.0 mm (23.7" x 16.0" x 4.8")
Product with Base (W x H x D): 613.5 x 462.5 x 186.0 mm (24.2" x 18.2" x 7.3")
Product w/o Base (W x H x D): 613.5 x 362.5 x 48.6 mm (24.2" x 14.3" x 1.9")
Packaging (W x H x D): 687.0 x459.0 x 135.0 mm (27.1" x 18.1" x 5.3")
Weight w/ base: 2.9 kg (6.4 lb)
Packaging: 3.9 kg (8.6 lb)
w/ base: 3.3 kg (7.3 lb)
Packaging: 4.5 kg (9.9 lb)
w/ base: 4.1 kg (9.0 lb)
Packaging: 5.5 kg (12.1 lb)

Note: All specifications are subject to change without prior notice.

5.2 Display Dimensions

LA-2202: [Diagram showing the dimensions of the LA-2202 monitor from front, side, and rear views, including measurements for width, height, depth, and VESA mount points.]

LA-2402: [Diagram showing the dimensions of the LA-2402 monitor from front, side, and rear views, including measurements for width, height, depth, and VESA mount points.]

LA-2702: [Diagram showing the dimensions of the LA-2702 monitor from front, side, and rear views, including measurements for width, height, depth, and VESA mount points.]

Models: LA-2202 22 Inch Full HD LCD Monitor, LA-2202, 22 Inch Full HD LCD Monitor, Full HD LCD Monitor, LCD Monitor, Monitor

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