Tineco FLOOR ONE S9 ARTIST SERIES Smart Cordless Floor Washer

Important Safety Precautions

SAVE THESE INSTRUCTIONS

For household use only. For use in indoor environments only.

When using an electrical appliance, basic precautions should always be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE. Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury.

WARNING: To reduce the risk of fire, electric shock, or injury, follow these instructions.

1. This appliance may be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience or knowledge, provided they are supervised or instructed on the safe use of the appliance and understand the associated risks. Children must not play with the appliance. Cleaning and maintenance operations by the user must not be carried out by children without supervision.
2. This appliance must not be used by persons (including children) with reduced physical, sensory, or mental capabilities or lack of experience or knowledge, unless supervised or instructed on the use of the appliance by a person responsible for their safety.
3. Use indoors only, on non-carpeted hard surfaces such as vinyl, tile, sealed wood, etc. Be careful not to go over objects or carpet edges. Leaving the brush stationary may cause premature belt failure.
4. This appliance must not be used as a toy. Pay special attention when used in the presence of children, animals, or plants.
5. Use the appliance only as described in this manual. Use only accessories recommended by the manufacturer.
6. Do not use the appliance if the cord or plug is damaged. If the appliance is damaged, has been dropped on the ground or in water, has been left outdoors, or is not functioning properly, take it to a service center.
7. Do not touch the charger, including the plug, and charging terminals with wet hands.
8. Do not insert any objects into the appliance openings. Do not use the appliance if the openings are blocked; keep them free of dust, lint, hair, and other substances that may reduce airflow.
9. Keep hair, clothing, fingers, and all parts of the body away from openings and moving parts.
10. Exercise extra caution when cleaning on stairs.
11. Do not vacuum flammable or combustible liquids, such as gasoline, and do not use the appliance in areas where such liquids may be present.
12. Do not vacuum hot or smoking objects, such as cigarettes, matches, or hot ashes.
13. Do not use the appliance without a filter.
14. Avoid accidental activation. Ensure the switch is in the off position before lifting or carrying the appliance. Carrying the appliance with your finger on the switch or installing the battery pack when the switch is in the on position increases the risk of accidents.
15. Always turn off the appliance before storing, making any adjustments, or replacing accessories. These precautions reduce the risk of unintentional starting of the appliance.
16. Recharge only with the Tineco-specified charging base. A charging base suitable for one type of battery pack may pose a fire hazard if used with a different type of battery pack.
17. Use the appliance exclusively with approved Tineco battery packs. Using other battery packs poses a risk of fire and injury.
18. Improper use may cause battery liquid to leak: avoid contact with such liquid. In case of accidental contact, wash with water. If the liquid gets into your eyes, consult a doctor. Leaked battery liquid may cause irritation or burns.
19. Do not use damaged or modified battery packs or appliances. Damaged or modified batteries may exhibit unpredictable behavior, posing a risk of fire, explosion, or injury.
20. Do not expose the battery pack or appliance to flames or excessive temperatures. Exposure to flames or temperatures above 130 °C poses a risk of explosion.
21. Follow all charging instructions and do not charge the battery pack or appliance at temperatures other than those specified in the instructions. Improper charging or charging at incorrect temperatures may damage the battery and increase the risk of fire.
22. Have the appliance serviced by a qualified technician using only identical replacement parts. This will ensure the safety of the product is maintained.
23. This appliance contains non-replaceable batteries. Do not modify or attempt to repair the appliance or battery pack, except as indicated in these instructions.
24. Turn off the appliance before installing or removing the motorized brush.
25. Do not charge or store the appliance outdoors or inside vehicles. Charge, store, and use the battery in a dry, indoor area with a temperature between 4 °C and 40 °C. The charger is intended for indoor use only.
26. Do not use to vacuum ultra-fine particles, such as chalk, cement, sawdust, plaster dust, or ashes.
27. Do not use to vacuum sharp objects such as metal nails, glass fragments, paper clips, or pins.
28. Do not use to vacuum hazardous materials and chemicals, such as solvents, drain cleaners, strong acids, or strong alkalis.
29. Stop using immediately if the appliance overheats, produces unusual noises, unusual odors, has reduced suction, or experiences electrical leakage.
30. Turn off the appliance and unplug it for long-term storage.
31. Always clean the dirty water tank after each use to prevent possible blockages that may lead to reduced suction power, motor overheating, or reduced appliance life.
32. After use, store in a dry, indoor location.
33. Do not place or immerse the appliance in stagnant water or attempt to clean flooded areas.
34. All data and technical instructions in this manual are based on the results of laboratory tests by Tineco or designated third parties. The company reserves all rights for the final explanations.
35. The plug must be removed from the socket before cleaning or maintenance of the appliance.
36. A hazard may occur if the appliance runs over the power cord.
37. Do not use the appliance in water deeper than 5 mm.
38. Do not unplug by pulling the cord. To unplug, grasp the plug, not the cord.
39. When the battery pack is not in use, keep it away from metallic objects such as paper clips, coins, keys, nails, screws, or other small metallic objects that could create a short circuit between the battery terminals. Short-circuiting the battery terminals can cause burns or fire.
40. To reduce the risk of fire and electric shock, use only Tineco cleaning products intended for use with this machine.
41. Do not leave the appliance unattended when plugged in. Unplug when not in use and before maintenance.
42. Instructions for appliances equipped with a liquid dispensing system specify the amount and type of liquid to use.

Scope of Use

1. The cordless hard floor washer should be used on indoor hard floors, such as vinyl, tile, sealed wood, etc. Use on rough surfaces may not provide the best performance.
2. Keep the appliance away from heat sources, such as a fireplace or radiator, to prevent housing deformation.
3. Do not use to collect flammable or combustible liquids, ultra-fine particles, sharp objects, hazardous materials, chemicals, or any other ignited or smoking objects, as described previously.

Information on Detergent Solution

1. WARNING: To reduce the risk of fire and electric shock, use only Tineco detergent solution designed for use with this machine.
2. A large amount of detergent solution penetrating the motor may damage the appliance.
3. Add the solution as indicated in the Operation section. It is recommended to use the supplied detergent solution. Do not use the product with acidic, alkaline, or environmentally harmful solutions.
4. Keep out of reach of children. Avoid contact with eyes and skin; otherwise, rinse thoroughly with water. If irritation persists, consult a doctor. If the product is swallowed, consult a doctor.
5. Disposal of dirty water and solution must comply with local environmental regulations.

Appliance Information

1. Do not modify or attempt to repair the appliance, except as indicated in these instructions for use and cleaning.
2. The appliance must be used exclusively with the supplied power adapter. The plug must be removed from the socket before cleaning or maintenance of the appliance.
3. Pay special attention when cleaning on stairs.
4. Ensure the power switch is in the off position before lifting or carrying the appliance. Do not place the appliance horizontally or tilted downwards to prevent dirty water from entering the motor.
5. To avoid accidental tripping, place the appliance on the charging base.
6. Always correctly install the dirty water tank and clean water tank before use.
7. Prevent the appliance or charging base from getting wet to reduce the risk of fire or injury caused by a short circuit.
8. WARNING: To recharge the battery, use only the portable power adapter supplied with the appliance.

Drying and Charging Base Information

(Applicable to models with drying function).

WARNING: Do not immerse in water.

CAUTION: Hot surface. Avoid contact during use.

Instructions for Recycling According to Battery Regulations

The rechargeable battery contains environmentally harmful materials and must be removed from the appliance before disposal. The appliance must be turned off to remove the rechargeable battery.

Conventional and rechargeable batteries must not be disposed of with household waste. Every consumer is obliged to return all batteries, including rechargeable ones, regardless of whether they contain hazardous substances or not, to a collection point in their municipality/district or to a retailer, so that they can be disposed of in an environmentally friendly manner. Conventional and rechargeable batteries should only be returned when discharged.

Conventional and rechargeable batteries are therefore marked with the symbol on the left.

Instructions for Recycling According to WEEE Regulations

Waste electrical and electronic equipment must not be disposed of with household waste. Every consumer is obliged to return all appliances at the end of their useful life to a collection point in their municipality/district or to a retailer so that they can be disposed of correctly and in an environmentally friendly manner.

The illustration on the left shows the waste bin symbol indicating the separate collection of waste electrical and electronic equipment (WEEE).

For EU Countries:

Hereby, it is declared that this product complies with the essential requirements of all applicable directives and regulations in the European Community. The Declaration of Conformity (DoC) can be obtained from our website.

Visit https://global.tineco.com/compliance/

The declaration will be downloaded as a PDF file.

Symbols:

Technical Specifications

Drying and Charging Base Information (Applicable to models with drying function).

* Operating time data was obtained from Tineco laboratories.

Overview

A. Automatic cleaning button

B. Mode switch

C. Digital display

D. Power On/Off

E. 3D indicator display

F. Clean water tank

G. Clean water tank release

H. Tube

I. Dirty water tank

J. Brush roller

K. Deodorizing and detergent solution

L. Cleaning tool

M. Dry filter

N. Drying and charging base

Digital Display

A. Wi-Fi indicator

B. AUTO mode

C. Battery level indicator

D. Brush roller indicator for drying

E. In-plane status

F. Brush roller tangled indicator

G. Clean water tank empty

H. Dirty water tank indicator full or blocked

I. MAX mode

J. SUCTION mode

K. Automatic cleaning icon

Accessories

Note: Accessories may vary by market. For more accessories, visit www.tineco.com or store.tineco.com.

Deodorizing and Detergent Solution

Removes dirt, grime, grease, and tough stains from most hard surfaces, such as tiles, marble, sealed wood floors, and more.

Always use Tineco solution in the appliance.

Add one capful of the solution bottle to each clean water tank.

Brush Roller

The soft-bristled roller head can be used to vacuum and wash simultaneously. It can be easily cleaned with the automatic cleaning function.

Dry Filter

The dry filter and filter screen can block large particles and debris, ensuring the durability of the appliance.

* Install the dry filter before use, otherwise it may cause weak suction.

Cleaning Tool

A large brush for cleaning the dirty water tank, brush housing, and opening.

The tool also has a brush end for removing dirt and mud from the roller and dirty water tank.

Assembly

Assembly/Disassembly

Note: For the water tank and brush assembly, see "Operation" and "Maintenance".

To assemble the handle, insert it into the appliance until you hear a "click".

If the handle needs to be removed, press the spring to release the handle with a tool (like a screwdriver) and lift it from the appliance once released.

Operation

Preparation for Use

• Before first use, charge the appliance for 4-5 hours (for more information, refer to "Charging Instructions").
• Based on Tineco laboratory test results. Laboratory temperature 4 °C~40 °C.

Press the button ① to start the appliance in AUTO mode by default. Press it again to turn off the appliance. Switch between AUTO, MAX, and SUCTION modes by pressing the button.

Wi-Fi Button/Mute Audio/Change Language

• Briefly press to adjust the volume.
• Press twice to change the language. (In the future, other languages will be added for voice messages; for now, refer to the actual product).
• Press and hold for 3 seconds to connect to the network.

To clean under beds and furniture, first lay the appliance flat.

The appliance will stop working when placed in a vertical position and will resume working when reclined.

After use, place the appliance on the charging base in a vertical position to charge and store it.

Note:

• It is essential to choose the correct mode based on the clean water tank content to achieve the highest level of dirt detection efficiency.
• Do not vacuum foamy liquids.
• To vacuum residual water on the surface, the appliance will stop operating 3 seconds after being turned off.

Filling the Clean Water Tank

Press the clean water tank release button to remove it from the appliance.

Open the tank lid and fill with tap water. When deep cleaning is needed, add one capful of the solution from the bottle into the clean water tank and close the lid tightly.

Note: Use water below 60 °C. DO NOT USE HOT WATER.

Reposition the tank in the appliance. When the operation is performed correctly, you will hear a "click".

Charging Instructions

• To charge the appliance, connect the charging base and place the appliance on it.
• To avoid tripping, place the appliance on the charging base near a wall while charging.

Warning:

• Recharge the appliance only with the Tineco-provided charger.
• During long periods of inactivity, the appliance should be recharged once every 3 months for optimal performance. A full charge may take 4-5 hours.
• Store in a dry, indoor location. Do not expose the appliance to direct sunlight or freezing temperatures. Recommended temperature range: 4 °C~40 °C.

Selecting the Cleaning Mode

AUTO Mode / AUTO Mode (In-plane)

In AUTO and AUTO (In-plane) modes, the iLoop sensor automatically detects the presence of dirt on the floor and applies the appropriate amount of detergent solution and suction power.

A red light indicates excessive dirt, and a blue circuit indicates less dirt. This mode automatically provides the best detergent solution.

MAX Mode / MAX Mode (In-plane)

• In AUTO and AUTO (In-plane) modes, press the button once to access MAX mode / MAX (In-plane) mode.
• In MAX mode / MAX (In-plane) mode, the appliance applies maximum suction power and sprays water/solution for deep stains.

SUCTION Mode

• In AUTO mode, press the button twice to access SUCTION mode.
• In SUCTION mode, the appliance absorbs water. It is recommended to use this mode on wet surfaces.

Note: Keep sharp objects away from the digital display screen to avoid scratches and scuffs.

Indicators

When in use

• Off: Motor malfunction, battery malfunction, charging anomaly.
• Solid blue light: Dirt sensor faulty or blocked.
• Flashing indicator: Dirty water tank is full or the channel is blocked.
• Flashing indicator: Clean water tank is empty.
• Flashing indicator: Brush roller is blocked.
• On indicator: Wi-Fi connection successful.
• Flashing indicator: Wi-Fi connection in progress.
• Off indicator: No Wi-Fi connection. Connect to the network.
• Flashing indicator: Appliance requires automatic cleaning.

During charging/Fully charged

• Screen: Displays battery level for 5 minutes, then screen turns off. You can check the battery status during charging by pressing any button.
• 3D indicator display: Green light flashes 3 times and turns off.

Charging Time

• A full charge takes approximately 4-5 hours.
• Estimated data was obtained from a Tineco laboratory using ambient temperatures between 4 °C and 40 °C.

App

All functions can be performed via the Tineco app. Download the Tineco app from the App Store, Google Play, and the official Tineco website.

[Download app button]

[App Store button]

[Google Play button]

www.tineco.com

[Assistance button]

[Download app button]

Note: The default setting for voice messages is English; other languages can be set via the app.

Voice Message

(Content may vary by type).

Maintenance

Note: For optimal performance and to prevent unpleasant odors, always clean and dry the dirty water tank, clean water tank, filters, and brush roller completely after each use.

• Ensure each component is installed correctly, otherwise the appliance may not function properly.
• Do not immerse the appliance or wash it under water.
• A small amount of water may remain in the appliance from factory inspection.
• After maintenance, place the appliance on the charging base in a vertical position. Do not expose the appliance to direct sunlight and store it indoors in a dry place.

Main Unit

To reduce the risk of injury, turn off before performing maintenance.

Clean the surface with a damp cloth and a neutral detergent. The cloth should be dry to prevent water from entering the appliance.

Clean the dirt sensor with a damp cloth or the provided cleaning tool.

Dirty Water Tank

• When the dirty water reaches the MAX line, the appliance will stop functioning, and a reminder will be displayed and a voice message will be played.
• Pull the blue ring as shown and lift the tank lid to empty the dirty water tank. Use the cleaning tool to remove remaining residue. Rinse the inside of the dirty water tank and reposition it in the appliance.

Dry Filter and Dirty Water Tank Lid

• Grasp the recessed area on each side of the dry filter and pull upwards. Rinse with running water and allow to air dry completely before reusing with the dirty water tank lid.
• A spare dry filter is provided with the appliance for convenient replacement.

Automatic Cleaning of the Brush Roller

1. After use, place the appliance on the charging base; the sensor will automatically detect the dirt level.
2. When you hear the voice message "start automatic cleaning", press the automatic cleaning button, and the process will begin.
3. Upon completion, the voice message "Automatic cleaning completed, clean the dirty water tank" will be played. At this point, the appliance will start recharging.

Note:

• Ensure the charging base is connected and the battery level is above 25%.
• Before the automatic cleaning cycle, clean the dirty water tank and ensure the water level in the clean water tank is above 40%.

Brush Roller

Press the clean water tank release button to remove it from the appliance.

Remove the brush roller by grasping the corresponding tab and pulling it out.

Use the cleaning tool to remove hair and debris wrapped around the roller and rinse the roller and the back of the clean water tank with water. Allow them to air dry completely before reinstalling.

Remove hair and debris from the brush roller chamber and opening with the cleaning tool.

Replace the brush roller by inserting its end into the left side of the support, then attach the roller tab to the magnetic buckle on the right side to lock it in place.

Reposition the tank in the appliance. When the operation is performed correctly, you will hear a "click".

Brush Roller Replacement

Uninstall

Install

Press the roller handle to remove it. Once removed, install the handle into the new brush roller.

Note: During uninstallation, do not pull the brush roller's traction ring directly.

• A spare brush roller is provided with the appliance for convenient replacement.
• To maintain optimal performance, replace the brush roller every 6 months.

Troubleshooting

Note: If the above troubleshooting guide does not provide a solution, visit our website www.tineco.com for further support.

Warranty

LIMITED 2-YEAR WARRANTY

• Applies only to purchases made from authorized Tineco retailers.
• The warranty is subject to compliance with the requirements in the instruction manual and the conditions set forth below.
• This warranty is governed and interpreted according to the laws of the country where the purchase was made. We provide a 2-year warranty or a warranty period as established by applicable local law, whichever is longer.

WHAT DOES THE WARRANTY COVER?

• This Tineco appliance is covered by a 2-year warranty against defects in materials and workmanship, if used for private domestic purposes and in accordance with the Tineco instruction manual. Motorized accessories and the battery purchased separately are covered by a 1-year warranty.
• This warranty covers, at no additional cost, labor and components necessary to ensure that the appliance functions correctly during the warranty period.
• This warranty is valid only if the appliance is used in the country where it was sold.

WHAT DOES THE WARRANTY NOT COVER?

Tineco disclaims all responsibility for costs, damages, or repairs resulting from:

• Appliances purchased from unauthorized retailers.
• Negligent use or handling, improper use, abuse, and/or lack of maintenance or use not in accordance with the Tineco instruction manual.
• Use of the appliance in non-domestic environments, e.g., for commercial or rental purposes.
• Use of parts not conforming to the Tineco instruction manual.
• Use of parts and accessories other than those manufactured or supplied by Tineco.
• External factors not related to the quality and use of the product, such as: weather conditions, modifications, accidents, power supply interruptions, power surges, or force majeure events.
• Repairs or modifications carried out by unauthorized persons or agents.
• Failure to remove obstructions and other hazardous materials from the appliance.
• Normal wear and tear of parts, such as the dust container, belt, HEPA filter, brush bar, and power cord (if external damage or abuse is detected), damage to carpets or floors due to use not in accordance with the manufacturer's instructions or failure to turn off the brush when necessary.
• Reduction in battery life due to use or aging of the battery.

WARRANTY SERVICE

• Any implied warranty relating to the appliance, including the warranty of merchantability or the warranty of fitness for a particular purpose, is limited to the duration of this warranty.
• The warranty applies exclusively to the original purchaser and the original battery and is non-transferable.
• This limited warranty grants specific legal rights. The purchaser may have other rights depending on the geographical region.
• The manufacturer's warranty may not apply in all cases and may depend on factors such as: product use, place of purchase, seller of the product. Read the warranty carefully and contact the manufacturer for any questions.

WARRANTY LIMITS AND EXCLUSIONS

Registration: We strongly recommend registering the appliance at the time of purchase by visiting our official website (www.tineco.com) or scanning the QR code (see right) to enjoy exclusive benefits. For registration, enter the complete serial number (found after removing the clean water tank).

Failure to register the product does not limit the rights granted by the warranty.

Serial Number

How to request warranty service: Keep your proof of purchase. To request service covered by our Limited Warranty, you must provide the serial number and the original purchase receipt showing the date of purchase and order number.

All repairs will be carried out by Tineco or its authorized agent.

All defective parts replaced will become the property of Tineco.

Warranty repairs do not extend the duration of the warranty.

Visit the Tineco website www.tineco.com for support from an expert customer service team.