Waterpik Complete Care CC-04: User Manual and Safety Guide

Introduction

This document provides comprehensive instructions for the Waterpik™ Complete Care Model CC-04, a combination water flosser and sonic toothbrush system. It covers important safety precautions, product descriptions, setup, usage, maintenance, battery information, warranty details, and legal disclaimers.

The product is designed for household use and combines a Water Flosser with a Sensonic™ Toothbrush.

Important Safeguards

⚠️ DANGER: To reduce the risk of electrocution:

• Always unplug the product after use.
• Do not use while bathing.
• Do not place or store the product where it can fall or be pulled into a tub or sink.
• Do not place in or drop into water or other liquid.
• Do not reach for a product that has fallen into water; unplug immediately.
• Do not handle the plug with wet hands.
• Check the supply cord and plug for damage before the first use and during the product's life.

❗ WARNING: To reduce the risk of burns, electrocution, fire, or injury to persons:

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use by a person responsible for their safety.
• Children should be supervised to ensure they do not play with the appliance.
• Use this product only for its intended use as described in this Instruction Manual or as recommended by your dental professional.
• Never operate if the product has a damaged cord or power supply, if it is not working properly, if it has been dropped or damaged, or dropped into any liquid. Contact Water Pik, Inc. at 1-800-525-2774 (US) or 1-888-226-3042 (Canada), or visit www.waterpik.com (US) or www.waterpik.ca (Canada).
• Do not plug this device into a voltage system that is different from the specified system.
• Keep the electrical cord away from heated surfaces.
• Never drop or insert any object into any hose or opening.

Additional Safety Precautions:

• Do not use outdoors or where aerosol (spray) products are being used or where oxygen is being administered.
• Remove the Water Flosser reservoir to fill. Fill with warm water or other dental professional recommended solutions only.
• Only use tips and accessories recommended by Water Pik, Inc.
• The supply cord cannot be replaced. If damaged, the appliance must be scrapped.
• Do not use iodine, saline (salt solution), or water-insoluble concentrated essential oils, as this can reduce product performance and shorten its life.
• Do not direct water from the Water Flosser under the tongue, into the ear, nose, or other delicate areas, as the product's pressure can cause serious damage.
• Do not direct water into the nose or ear, as potentially deadly amoeba (Naegleria fowleri) may be present in some tap water or unchlorinated well water and can be fatal if directed into these areas.
• If advised antibiotic premedication before dental procedures, consult your dental professional before using this product or any other oral hygiene aid.
• Remove any oral jewelry prior to use.
• Do not use if you have an open wound on your tongue or in your mouth.
• Do not use the product for more than five minutes in each two-hour period.
• If the Pik Pocket™ tip separates from the shaft, discard both and replace with a new Pik Pocket™ tip.
• This product contains no user-serviceable electrical parts and requires no maintenance.
• This product complies with safety standards for electromagnetic devices. If you have a pacemaker or other implanted device containing magnets or electronics, contact your physician or the device manufacturer prior to use.
• Do not expose the battery or appliance to excessive temperatures.
• Magnetic field: Magnets may affect pacemakers and similar implanted medical devices. Contact your doctor with any questions.

SAVE THESE INSTRUCTIONS

Symbols

The following symbols may appear on the product and/or packaging. Some may not be relevant in your region.

Product Description

Water Flosser Components:

• 1. Hinged reservoir lid
• 2. Reservoir
• 3. Hose
• 4. Water flosser pressure control dial
• 5. Power button (push to turn unit ON/OFF)
• 6. Magnetic handle cradle
• 7. Tip
• 8. Tip eject switch
• 9. Water ON/OFF switch
• 10. Charger pocket
• 11. Base

Diagram of the Water Flosser with numbered components.

Water Flosser Tips:

• A. Orthodontic Tip* (For braces, general use)
• B. Pik Pocket™ Tip* (For periodontal pockets, furcations)
• C. Plaque Seeker™ Tip* (For implants, crowns, bridges, retainers, general use)
• D. Classic Jet Tip** (For general use)
• E. Tongue Cleaner** (For fresher breath)

*Replace Every 3 months. **Replace Every 6 months.

Illustrations show the different Water Flosser tips (A-E).

Sensonic™ Toothbrush Components:

• 12. Standard Sensonic™ Brush Head
• 13. LED charge indicator
• 14. Toothbrush power button
• 15. Toothbrush mode button
• 16. LED mode indicator (A. Clean, B. Stain Removal, C. Gum Care)
• 17. Sensonic™ Travel Case

Diagram of the Sensonic Toothbrush with numbered components.

Toothbrush Heads and Accessories:

• F. Sensonic™ Toothbrush Brush Head* (For plaque removal, whitening)

*Replace Every 3 months.

Replacement brush heads and accessories are available for purchase online at www.waterpik.com (US) or www.waterpik.ca (Canada), or by phone from Water Pik, Inc. at 1-800-525-2774 (US) or 1-888-226-3042 (Canada).

Getting Started

Powering the Unit:

Plug the power supply into an electrical outlet. If the outlet is controlled by a wall switch, ensure it is turned on.

Illustration shows the power supply connected to the unit, indicating the power source and charging indicators.

Charging the Sensonic™ Toothbrush:

Charge for 8 hours before first use. The light ring on the handle glows white while charging and turns off when fully charged. A solid red light indicates a low battery, and a blinking red light indicates a fully depleted battery. A full charge provides approximately 2 weeks of typical use (2 minutes of brushing twice a day).

Note: Charging pauses temporarily when the water flosser is operating and resumes automatically when the flosser turns off.

Modes:

• A. Clean: Outstanding everyday cleaning performance.
• B. Stain Removal: Gently removes surface stains.
• C. Gum Care: Gently enhances gum stimulation.

Note: Modes can only be changed while the unit is in operation.

Sensonic™ Brushing:

• Slide the brush head onto the handle and push it down firmly.
• Place the brush head in your mouth before turning the unit on.
• Select the mode by pressing the mode button.
• For best results, position the brush along the gumline at a 45-degree angle.
• Use light pressure with a small, slow back-and-forth motion, covering one or two teeth at a time.
• Quad Timer: The toothbrush creates a short pause every 30 seconds to remind you to move to the next quadrant of your mouth.
• 2-Minute Timer: The brush automatically shuts off after 2 minutes of run time.

Bristles change from green to yellow when it's time to replace the brush head (for optimal performance, replace every 3 months).

Diagrams illustrate the toothbrush modes and brushing technique, including timer functions.

Using the Water Flosser

• Always place the tip in your mouth before turning the water ON.
• With the water switch in the OFF position, turn the power ON.
• Lean over the sink and slightly close your lips to prevent splashing, while allowing water to flow from your mouth into the sink.
• Turn the water switch ON.
• When finished, turn the water switch and power OFF.
• During use, you can stop the flow of water by sliding the water switch on the handle to the OFF position. The motor will continue to run.

Diagrams show the water flosser in use, illustrating water flow and hand positioning.

Recommended Technique:

For best results, start with the back teeth and work toward the front teeth. Glide the tip along the gumline and pause briefly between teeth. Continue until you have cleaned the inside and outside of both the upper and lower teeth.

When Finished:

Turn the unit OFF. Empty any liquid left in the reservoir. Unplug the unit.

Note: If you used mouthwash or other solutions besides water, refer to the "Using Mouthwash and Other Solutions" section.

Tip Usage

Note: Not all tips are included with all models.

• Plaque Seeker™ Tip: Place the tip very close to the tooth so the bristles gently touch it. Glide along the gumline, pausing briefly between teeth to brush gently and allow water to flow between teeth.
• Orthodontic Tip: Glide gently along the gumline, pausing briefly to brush gently between teeth and around orthodontic brackets before moving to the next tooth.
• Pik Pocket™ Tip: Specifically designed to deliver water or antibacterial solutions deep into periodontal pockets. Use the lowest pressure setting. Place the soft tip against a tooth at a 45-degree angle and gently place it under the gumline, into the pocket.
• Tongue Cleaner Tip: Use the lowest pressure setting. Place the tip in the center/middle of your tongue about halfway back. Pull forward with light pressure, increasing pressure as you prefer.

Illustrations show the correct placement and motion for using the Plaque Seeker, Orthodontic, Pik Pocket, and Tongue Cleaner tips.

Care and Troubleshooting

Using Mouthwash and Other Solutions:

The Waterpik™ Water Flosser can be used to deliver mouthwash and antibacterial solutions. After using any special solution, rinse the unit to prevent clogging by partially filling the reservoir with warm water and running the unit with the tip pointed into the sink until the reservoir is empty. Never immerse the unit in water or any other liquid.

Cleaning:

Never immerse the unit in water. Before cleaning, unplug from the electrical outlet. Clean the product as needed with a soft cloth and mild, non-abrasive cleanser. The reservoir is recommended for weekly cleaning; it is removable and top-rack dishwasher safe (heat cycle off). Using toothpastes containing peroxide or abrasive/chemical cleaners may damage the plastic housing.

Removing Hard Water Deposits / General Cleaning:

Hard water deposits may build up depending on your water's mineral content. To clean internal parts, add 2 tablespoons of white vinegar to a full reservoir of warm water. Point the handle and tip into the sink. Run the unit until the reservoir is empty. Rinse by repeating with a full reservoir of clean warm water. This process should be done every 1 to 3 months for optimal performance. More frequent cleaning is recommended if using mouthwash or other solutions.

Leakage:

If leaking is due to a damaged hose, replacement hoses and handles can be purchased at www.waterpik.com (US) or www.waterpik.ca (Canada). Contact Water Pik Inc. customer service for a self-service repair kit.

Service Maintenance:

Waterpik™ Water Flossers have no user-serviceable electrical parts and do not require routine service maintenance. For all parts and accessories, visit www.waterpik.com (US) or www.waterpik.ca (Canada). You may also call customer service at 1-800-525-2774 (US) or 1-888-226-3042 (Canada). Refer to serial and model numbers in all correspondence (located on the bottom of the unit).

Battery Care and Disposal/Recycling

Battery Care:

If the toothbrush is to be stored for an extended period (six months or more), fully charge it prior to storage. Do not expose the battery or appliance to excessive temperatures.

Battery Disposal/Recycling:

This product contains a rechargeable lithium-ion battery, which is not replaceable. At the end of the product's life, do not dispose of it in household garbage or recycling bins. Please recycle at your nearest recycling center or take it to a hazardous waste collection point to comply with local and state regulations. Dispose of used batteries promptly, keep away from children, and do not disassemble or dispose of in fire. Contact your local waste administrative department for questions.

Note: The rechargeable battery is not replaceable. Remove only at the end of the product's life; this process is irreversible and voids the product warranty.

Symbol indicating a rechargeable lithium-ion battery.

Battery Removal:

To remove the rechargeable battery for recycling, discharge it fully first. Observe basic safety precautions: protect your eyes, hands, fingers, and work surface.

1. Run down the battery by operating the Toothbrush Power Button until the motor stops.
2. Gather a towel or cloth, hammer, flat-head screwdriver, and wire cutters.
3. Remove and discard the brush head. Cover the handle entirely with the towel or cloth.
4. Clamp the top of the handle against your work surface with one hand. Strike the handle housing around the bottom perimeter on all sides to release the end cap latch. Continue striking and rotating until the end cap releases.
5. Turn the handle upside down, un-latch the plastic tabs, and slide the chassis from the outer housing.
6. The internal components should slide out. Repeat steps 5 and 6 if necessary.
7. Remove the battery from the chassis. Cut the battery wires one at a time with wire cutters.
8. Recycle and dispose of the battery properly. Discard remaining product pieces appropriately.

Recycle or dispose of the battery at your nearest recycling center or hazardous waste collection facility according to local and national regulations.

⚠️ WARNING:

• DO NOT cut both battery wires at the same time.
• DO NOT disassemble, puncture, hit, squeeze, or throw the battery into fire.

Step-by-step diagrams illustrate the battery removal process.

Limited Two-Year Warranty

Water Pik, Inc. warrants the original consumer that this product is free from defects in materials and workmanship for 2 years from the date of purchase. The consumer must provide the original purchase receipt as proof of purchase and, if requested, the entire product, to support a warranty claim. Water Pik, Inc. will replace defective parts at its discretion, provided the product has not been abused, misused, altered, or damaged after purchase, was used according to instructions, and was used only with approved accessories or consumable parts. Installation is the consumer's responsibility and not covered by warranty. This limited warranty excludes accessories or consumable parts like tips and brush heads. Use with improper voltage will damage the product and void the warranty.

This warranty grants specific legal rights, and you may have other rights varying by location.

WATER PIK, INC. DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT PERMITTED BY LAW. ALL IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.

Limitation of Liability:

This limited warranty is your sole remedy against Water Pik, Inc. Water Pik, Inc. shall not be liable for any damages, whether direct, indirect, incidental, special, consequential, exemplary, or otherwise, including property damage, arising out of any theory of recovery, including statutory, contract, or tort.

Arbitration

Binding Arbitration and Waiver of Right to Assert Matters in Court and Right to Jury Trial:

By purchasing, installing, or using this product, you agree that any controversy or claim arising out of or relating to your purchase, use, modification, installation, or removal shall be settled by binding arbitration. The arbitrator's decision will be final and binding. Judgment on the award may be entered in any court having jurisdiction. You agree you will not have the right to litigate any claim in court or have a jury trial.

Arbitration will be administered by the American Arbitration Association according to its consumer arbitration rules. The venue for arbitrations shall be Colorado, subject to the Federal Arbitration Act and Colorado law.

Waiver of Right to Participate in Class Actions or Pursue Claims in a Representative Capacity:

You agree that arbitration must be on an individual basis. You, nor Water Pik, Inc., may join or consolidate claims in arbitration by or against other purchasers or users or the general public. You may not litigate in court or arbitrate claims as a representative or member of a class, or in any purported representative capacity on behalf of others.

Regulatory Compliance

FCC Statement (USA):

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

⚠️ Warning:

Changes or modifications not expressly approved by Water Pik, Inc. could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used per instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

IC Statement (Canada):

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Company Information

Water Pik, Inc., a subsidiary of Church & Dwight Co., Inc.
1730 East Prospect Road
Fort Collins, CO 80553-0001 USA
Phone: 844-821-4873
Website: www.waterpik.com | www.waterpik.ca

FN 20033006-F AA
©2024 Water Pik, Inc.