ID TECH VP6800 User Manual

Overview

The ID TECH VP6800 is a state-of-the-art, 3-in-1, PCI PTS 6.x certified unattended payment device. It accepts magstripe, chip card (EMV), and NFC/contactless payments. The device features a 4.3-inch high-luminosity color touchscreen display that supports PIN-on-glass transactions and can also display video advertisements when not in use for menu displays or customer interactions.

The VP6800 supports popular payment methods, including digital wallet technologies like Apple Pay, Android Pay, and Samsung Pay, as well as loyalty technologies such as Apple Pay VAS and Google Pay SmartTap. It is suitable for payment solutions in various sectors including:

• Transportation
• Vending
• Parking
• Quick Service Restaurants
• POS Kiosks

1.1. Integration Location

The VP6800 is designed for unattended contactless payment systems and is intended for deployment in kiosks, parking systems, and vending machines. It supports various payment methods, digital advertising, and visual payment prompts.

1.2. Integration Options

ID TECH offers a Universal SDK for rapid development of external payment applications that interface with the VP6800. The SDK is available for C# on Windows and includes sample code. More information and downloads can be found on the ID TECH Knowledge Base.

1.3. Encryption

The VP6800 supports industry-standard Triple DES or AES encryption with DUKPT-based key management. Encryption can be configured for PIN or Data variants. ID TECH provides a certified Key Injection Facility for injecting keys, with Remote Key Injection (RKI) also available. As a PCI-validated SRED device, the VP6800 has tamper detection features that automatically zeroize sensitive data and keys if triggered, making it suitable for P2PE certified solutions.

2. Features

• 4.3-inch color digital display (480 x 272 pixels)
• Supports PIN on glass
• Concealed contactless antenna
• PCI PTS 6.x certified with SRED validation
• Connectivity interfaces: RS-232, USB 2.0 (micro-USB), Ethernet 10/100M¹, and optional Wi-Fi/BLE
• 3.5mm audio jack
• Optional camera or 2D scanner
• Supports EVA standard external mounting
• Support for contactless loyalty protocols (Apple Pay VAS, Google Pay Smart Tap 2.1)
• Contactless payments (Apple Pay, Google Pay, Samsung Pay)
• Supports latest EMV Contactless L2 kernels: AMEX, Discover, Interac, JCB, Mastercard, Visa & Union Pay
• Environmental certifications (RoHS, REACH, RED)
• Encryption support (TDES, AES, DUKPT)
• Remote Key Injection Support (PCI validated)
• Firmware upgradeable in the field

¹Note: The VP6800 must be power-cycled to switch between 10M and 100M.

2.1. Agency Approvals and Compliances

• CE
• EMV Contact L1 & L2
• EMV Contactless L1
• EMV Contactless L2s: Amex, Discover, Interac, JCB, MasterCard, UPI, Visa
• FCC (Part 15, Class-B)
• FelCa
• MIC (Japan)
• PCI 6.X
• REACH
• RoHS3
• Telec (Japan)
• UL
• USB 2.0

3. Specifications

Hardware

• CPU: 528 MHz application processor
• Memory: 256Mb SDRM, 1Gb NAND flash
• Camera: 5 megapixels
• SAMS: 2 slots
• SD card slot: 1 slot
• Audio: 3.5mm audio jack
• Interface: USB, RS232, Ethernet, BLE/Wi-Fi
• Power Supply: +5VDC 2A
• Power Consumption: Active Power mode: 3.5W, Sleep mode: <0.5W

Physical

• Length: 140 mm
• Width: 95 mm
• Depth: 52.1 mm

Screen

• Dimensions (in pixels): 480 (height) x 272 (width)
• Luminance/Brightness: 900 cd/m²
• Touch Interface Type: Capacitive

Environmental

• Operating Temperature: -25°C to 70°C (-13° F to 158° F), max change of 10° C per hour
• Storage Temperature: -40°C to 80°C (-40°F to 176° F)
• Operating Humidity: Up to 95% non-condensing
• Storage Humidity: 10% to 90% non-condensing, duration three months
• IK Rating: IK 08
• IP Rating: IP 65

Durability

• MBTF: 200,000 POH
• MSR Swipe Durability: 500,000 times
• ICC Connector Reliability: 500,000 times

Note: Boot-up time can vary; typically complete within 15 seconds. “Power On” is time from pressing power button to ID TECH logo display. “Wake Up” is time from screen tap to ID TECH logo display.

²Stop Mode is a low-power version of Sleep Mode.

4. Communications

The VP6800 communicates with a host via serial (RS-232), Wi-Fi, Bluetooth, USB, or Ethernet connections. The diagram below illustrates the layout of various ports:

[Diagram showing VP6800 ports: Serial port, Ethernet, Tamper label area, Remove detection tamper, SAM & SD cover, Audio jack, WIFI interface]

4.1. Audio Support

The VP6800 does not have an internal speaker but can host 16mb .WAV files and connect to an external speaker via the 3.5mm audio jack.

5. Cable

The VP6800 uses a serial port to USB +RS-232+RS-232 cable. The cable connectors are detailed in the schematic below:

[Schematic diagram of the VP6800 serial to USB +RS-232+RS-232 cable with pinouts and connector details]

Note: For development purposes, ID TECH offers a serial port interface cable supporting RS-232 or USB. For custom cables, ID TECH uses a JST PADP-12v-1-S housing with JST-SPH-002T-P0.5L crimp terminals.

6. Basic Operation

Upon powering on, the VP6800 boots and illuminates within approximately five seconds. For development, use cable P/N 80159217-001. Connect the 12-pin Molex connector to the VP6800 and supply 5VDC 2A power using an ID TECH P/N AC0005R-26 or equivalent power supply. An Ethernet cable can also connect the VP6800's RJ45 ports to the host system's network port.

6.1. VP6800 Card Interfaces

The VP6800 readers have the following card interface points:

[Diagram showing VP6800 card interfaces: 1. Contactless antenna, 2. ICC slot, 3. MSR slot, 4. QR Code camera]

6.2. LEDs and LCD Status Indicators

The VP6800 uses LEDs and the main LCD to indicate status during transactions and errors. Small LEDs beside the main display show status during contactless transactions, and contactless LED lights also appear on the digital display.

[Image of VP6800 display showing 'Virtual LEDs' and 'ICC Slot LED']

6.3. Device State and UI

6.4. Tamper and Failed Self-Check Indicators

The VP6800 displays indicators for tampering or internal issues like expired certificates, missing keys, or self-check faults. The Tampered screen may also show configuration information for diagnosing the issue.

[Image of VP6800 display showing 'Tampered' status with configuration details]

6.5. Avoiding Device Tamper Issues

ID TECH PCI-certified devices have tamper switches that disable the card reader when compromised. Follow these best practices to prevent triggering tamper switches:

Note: These guidelines do not guarantee against inadvertent tampering. User-induced tamper events incur repair fees, key injection fees, and shipping costs, regardless of warranty status.

6.5.1. Device Handling Best Practices

• Do not excessively shake the reader.
• Do not drop the reader.
• Do not strike the reader.
• Do not attempt to twist or cause torsion to the reader.
• Do not expose the reader to extreme heat or cold.
• Do not intentionally subject the reader to electrical shocks.
• Do not submerge the reader in liquids for extended periods.
• Do not attempt to open the reader.
• Ensure all connectors are plugged in before providing power to the reader.
• Verify the device manual for correct power voltage. Applying power to wires/connectors before plugging them in can cause power spikes that trigger a tamper event.
• Minimize exposure to static electricity when working with or installing the reader.

6.5.2. ID TECH Support

If the reader tampers under warranty, report it to ID TECH for troubleshooting. Contact ID TECH support at support@idtechproducts.com for assistance.

6.6. Other Status Messages

The VP6800's LCD can display various messages for status and failed self-checks:

If your VP6800 is tampered, contact ID TECH support for assistance.

7. Installation

The following sections describe VP6800 installation.

7.1. Parts List for Development

Verify you have the following hardware for VP6800 installation:

• Cable 80159217-001 [Image of cable]
• Power supply AC0005R-26 [Image of power supply]

7.2. VP6800 Mounting Guidelines and Installation

Mount the unit according to the drawings, using #8-32 studs spaced 65mm horizontally and 67mm vertically. Use a torque wrench to tighten screws to 8kgf. For safety, mount the VP6800 no higher than two meters from the floor.

VP6800 readers should be mounted with the associated small gasket (IDT P/N 200-2361-00) and large gasket (IDT P/N 80159270-001) for proper water resistance and installation.

The diagrams show the required clearance area when mounting VP6800s in metal:

• VP6800 readers should not contact metal within 10mm of the unit's left, top, and right sides.
• VP6800 readers should not contact metal within 45mm below the unit's front (LCD) surface.

[Diagram showing clearance areas around the VP6800 unit]

7.2.1. VP6800 Mounting Dimensions

Use the following dimensions for mounting VP6800 readers:

[Diagram showing VP6800 mounting dimensions]

7.2.2. Mounting Assembly Diagram

The diagram below shows the correct assembly for mounting a VP6800 reader:

[Diagram illustrating VP6800 mounting assembly with unit, gaskets, mounting plate, and screws]

7.2.3. VP6800 Mounting Angle Requirements

The VP6800's ICC card slot is designed with a 15-degree angle (pointed outward) to drain water.

[Diagram showing the 15-degree angle for water drainage]

To prevent drainage issues, ensure the angle between the VP6800 LCD plane and the ground is less than 90 degrees.

[Diagram showing correct (green checkmark) and incorrect (red X) mounting angles relative to the ground]

7.3. VP6800 Grounding Requirements

The VP6800 is designed to be isolated from signal noise and does not require additional grounding. Follow diagrams in the Cable section for adding a grounding cable. Note that Shield GND and GND are separate from the cable.

Note: The metal plate on the back of the card swipe area is not for grounding; it prevents wear during card swipes.

7.4. Connecting Cable and Power

Note: The VP6800 requires power whether connected via RS-232 or USB.

1. When developing for the VP6800, connect the power supply to the RS-232 interface. [Image of RS-232 power connection]
2. Connect the RS-233 interface to the PC serial port. [Image of RS-232 to PC connection]
   Or connect Ethernet interface. [Image of Ethernet connection]
3. Connect the +5VDC power supply to the barrel receptacle on the RS-232 cable. Plug the unit into an AC outlet and verify the VP6800 lights up.

7.5. Bluetooth Connection

To use Bluetooth communication with the host, follow these steps:

1. Search for the Bluetooth name "VP6800" on the mobile host.
2. Select Pairing.
3. The VP6800 will display a window with a random passkey. [Image of VP6800 screen displaying passkey and OK button]

8. VP6800 Configuration Settings

Users must enter the main menu each time they enter a sub-menu, even if no settings are saved. Many settings can be changed via firmware commands; refer to the NEO 2 Interface Developer's Guide for details.

Follow these steps to access the main menu:

1. Power on the VP6800.
2. Perform a quick press in the top-right corner, then a long press in the top-left corner to enter the Settings menu. [Image of VP6800 screen with numbered press locations]

8.1. Configuring Ethernet Settings

Follow these steps to configure Ethernet settings:

1. Enter the main menu and select "Ethernet Settings". [Image of menu options with "Ethernet Setting" highlighted]
2. Select "Device IP" or "Remote IP" as needed. [Image of sub-menu options with "Device IP" and "Remote IP" highlighted]

8.1.1. Setting the Device IP

1. To set the Device IP, enter IP address information in the field highlighted in blue. [Image of "Ethernet Device IP" screen with fields for IP, Subnet Mask, Gateway]
• a. Select "Next" to move to the next field.
• b. Select "Enter" after completing the configuration to save.
• c. To clear a field, select "Cancel".
• d. To exit without making changes, select "Cancel" again.
2. The VP6800 screen displays an "IP is Set" dialog on success.

8.1.2. Setting the Remote IP

1. To set the Remote IP, enter IP address information in the field highlighted in blue. ID TECH's Encryption protocol port is 1443; ensure this number is entered as the port. [Image of "Ethernet Remote IP" screen with fields for IP and Port]
• a. Select "Next" to move to the next field.
• b. Select "Enter" after completing the configuration to save.

To clear a field, select "Cancel". To exit without making changes, select "Cancel" again.

On a Windows computer, open Network & Internet Settings by right-clicking the internet connection icon in the taskbar. Click "Change Adapter Options". Right-click on your Network Connection and select "Properties". Select "Use the following IP address", enter the required IP information, then click "OK". [Screenshots of Windows network settings]

8.2. Configuring Wi-Fi Settings

Follow these steps to configure Wi-Fi settings:

1. Enter the main menu and select "Wi-Fi Settings". [Image of menu options with "Wi-Fi Setting" highlighted]
2. Select "Device IP", "Remote IP", or "SSID & Password" as needed. [Image of sub-menu options with "Device IP", "Remote IP", and "SSID & PassWord" highlighted]

8.2.1. Setting the Device IP

1. To set the Device IP, enter IP address information in the field highlighted in blue. [Image of "Wi-Fi Device IP" screen with fields for IP, Subnet Mask, Gateway]
• a. Select "Next" to move to the next field.
• b. Select "Enter" after completing the configuration to save.
• c. To clear a field, select "Cancel".
• d. To exit without making changes, select "Cancel" again.
2. The VP6800 screen displays an "IP is Set" dialog on success.

8.2.2. Setting the Remote IP

1. To set the Remote IP, enter IP address information in the field highlighted in blue. ID TECH's Encryption protocol port is 1443; ensure this number is entered as the port. [Image of "Wi-Fi Remote IP" screen with fields for IP and Port]
• a. Select "Next" to move to the next field.
• b. Select "Enter" after completing the configuration to save.

To clear a field, select "Cancel". To exit without making changes, select "Cancel" again.

8.2.3. Setting the SSID and Password

1. To set the SSID and Password, enter the required information in the field highlighted in blue. [Image of "Wi-Fi Account" screen with fields for SSID and Password]
• a. Select "Next" to move to the next field.
• b. Select "Enter" after completing the configuration to save.
• c. To clear a field, select "Cancel".
• d. To exit without making changes, select "Cancel" again.
2. The VP6800 screen displays an "Account is Set" dialog on success.

8.3. Configuring BLE Settings

Follow these steps to configure Bluetooth name settings:

1. Enter the main menu and select "BLE Settings". [Image of menu options with "BLE Setting" highlighted]
2. Select "Name".
3. Enter the desired Bluetooth identifier name in the Name field. [Image of "BlueTooth Name" screen with field for Name]
• a. Select "Enter" after completing the configuration to save.
• b. To clear a field, select "Cancel".
• c. To exit without making changes, select "Cancel" again.
4. The VP6800 screen displays a "Name is Set" dialog on success.

8.3.1. Selecting Wi-Fi or Bluetooth

Note: VP6800 units can only transmit wirelessly over one format at a time: Wi-Fi or Bluetooth. Refer to the NEO 2 Interface Developer's Guide for commands like "Enable/Disable Communication Port (D2-03)" and "Set Wireless Work Mode (D1-19)". When using an iOS device, ensure Bluetooth is enabled.

Follow these steps to choose either Wi-Fi or Bluetooth:

1. Enter the main menu and select "Wi-Fi/Bluetooth". [Image of menu options with "Wi-Fi/BlueTooth" highlighted]
2. Select "Wi-Fi" or "Bluetooth" to choose the desired communication format. Select "Cancel" to exit without making changes. [Image of sub-menu options with "Wi-Fi" and "BlueTooth" highlighted]

9. Security Guide

The VP6800 is an unattended device. For questions regarding daily use, contact your ID TECH representative or email support@idtechproducts.com. Conduct daily checks as follows:

• Check tamper evidence physical seals for integrity.
• Power on the device, check the beeper and display message for tamper indications. Verify the firmware version.
• Check the touchpad for any physical overlay.
• Check the device's appearance for holes or suspicious objects near the ICC card slot.
• Check the MSR (magnetic stripe) slot for any alteration.

10. Decommissioning PCI-Certified Devices

All PCI devices require proper decommissioning before disposal to protect sensitive financial data. For instructions, see "Decommissioning of PCI PTS Products" on the ID TECH Knowledge Base.

11. Troubleshooting

Consult the ID TECH Knowledge Base for troubleshooting assistance.

12. 24-Hour Device Reboot

Per PCI Requirements, this device reboots every 24 hours. Contact your device integrator to check the reboot time.

13. Firmware Reference

The VP6800 uses ID TECH's NEO 2 firmware. For a comprehensive guide to firmware-level commands, ask your ID TECH representative for the NEO 2 Interface Developer's Guide (IDG). It is available at no charge upon request.

14. Software Development Support

To facilitate integration into vending, POS, and other environments, ID TECH offers a Universal SDK for rapid development of software apps for the VP6800 using C# on Windows or C++ on Linux. Obtain the Universal SDK from the ID TECH Knowledge Base. The SDK includes redistributable libraries, sample code, and other materials to aid in creating VP6800 applications, reducing configuration and data parsing time.

15. Updating VP6800 Firmware

The following steps describe how to update VP6800 firmware (for K81 and RT1050 processors) via the Universal SDK Demo.

Note: Before proceeding, contact your ID TECH representative for the latest VP6800 firmware. Download and extract the ZIP file.

1. Connect the VP6800 to your PC via USB or serial port.
2. Download and install the latest USDK Demo app from the ID TECH Knowledge Base. Contact support if the link is inaccessible.
3. Open the USDK Demo app from the Windows Start menu. [Screenshot of USDK Demo app interface]
4. Under "Firmware", select "Update Device Firmware", then click "Execute Command". [Numbered steps on the USDK Demo app interface]
5. In the "Firmware Type" dialog, enter 255 for K81 FW and click "OK". [Screenshot of Firmware Type dialog for K81 FW]
6. In the File Explorer window, navigate to the saved K81 firmware file (starting with NEO_II_vp6800_...) and click "Open".
7. The VP6800 reboots into the bootloader, and the USDK Demo app begins updating the K81 firmware.
8. When the K81 firmware update is complete, the VP6800 reboots again, and the USDK Demo app shows "Firmware Update Successful" in the Results panel.
9. Next, to update the RT1050 Firmware, select "Firmware", then "Update Device Firmware", and click "Execute Command" again.
10. In the "Firmware Type" dialog, enter 16 for RT1050 FW and click "OK". [Screenshot of Firmware Type dialog for RT1050 FW]
11. In the File Explorer window, navigate to the saved RT1050 firmware file (starting with VP6800FW_RT1050_...) and click "Open".
12. The VP6800 reboots into the bootloader to update the device's RT1050 firmware.
13. When the RT1050 firmware update completes, the VP6800 reboots again, and the USDK Demo app shows "Firmware Update Successful" in the Results panel.

16. Appendix A: Power Over Ethernet Splitter

For environments requiring communication via powered Ethernet, ID TECH offers an optional POE splitter (P/N: 80159280-001).

16.1. ID TECH POE Splitter

• Color: Black
• Material: SABIC Lexan 925U

POE Splitter SPEC

• POE Power input: 44-57VDC
• POE protocol: IEEE802.3af
• Output Power: 5V/2.4A (+/- 0.3V Noise/ripple<100mVp-p)
• Efficiency: 70% min
• Temperature protect
• Ethernet Data: 10/100M
• LED: Color: Green; Sleep Mode: Blinking; Run Mode: Constantly bright
• Operating Temperature: -25°C - +70°C (at least 5V/2.4A)
• Storage Temperature: -40°C - +80°C
• Working Humidity: 10%~95%
• Storage Humidity: 5%~95%
• Certifications: FCC part 15 class B/CE/RoHS2
• ESD: Contact ±8KV, Air ±10KV
• Isolation: 1.0KV
• Power/Data cables: 23cm Length

17. Appendix B: Supported Micro SD Cards

The VP6800 supports a limited number of Micro SD cards. The following cards have been tested and verified:

• Kingston/SDC4/8GB
• Kingston/SDCS/16GB
• SanDisk/micro SDHC UHS-I card/16G