ID TECH Manuals & User Guides

ID TECH (International Technologies & Systems Corporation) is a prominent designer and manufacturer of secure payment solutions and point-of-sale peripherals. Established in 1985, the company provides a wide range of PCI-certified hardware compliant with the latest security standards. Their product portfolio includes magnetic stripe readers (MSR), smart card (EMV) readers, contactless NFC devices, PIN pads, and barcode scanners tailored for retail, banking, hospitality, and self-service kiosk environments.

With a focus on security and innovation, ID TECH delivers ruggedized and encryption-ready devices that integrate seamlessly into mobile and countertop systems. The company supports developers and integrators through comprehensive SDKs and a robust Knowledge Base, facilitating the implementation of payment technologies like Apple Pay, Google Pay, and Samsung Pay.

• Where can I find SDKs and drivers for ID TECH devices?

  Software Development Kits (SDKs) and drivers are typically available in the ID TECH Knowledge Base or on the specific product page on the official website.

• How do I pair my VP3600 or VP3300 via Bluetooth?

  Enable Bluetooth on your host device, scan for available devices, and select the reader (default name often IDTECH_BLE). You may need to use the NEO Demo App to facilitate pairing and test the connection.

• What should I do if my magnetic stripe reader is not reading cards?

  Ensure the card is swiped correctly and the magnetic head is clean. You may need to use a specific cleaning card designed for magstripe readers to remove debris.

• Does the device need to be rebooted?

  Some PCI-certified devices, such as the VP3600, are required to reboot every 24 hours for security compliance. Check your specific model's manual for reboot timer details.