Microsoft Surface Go 3

Key Components

• 1. Studio Mic: Microphone for audio input.
• 2. Volume: Controls audio volume.
• 3. Power button: Turns the device on/off and manages sleep states.
• 4. nano SIM card tray: For inserting a nano SIM card for cellular data.
• 5. Windows Hello camera: Enables facial recognition for secure login.
• 6. Front-facing camera: For video calls and photos.
• 7. Headphone jack: Connects external audio devices.
• 8. USB-C®: For data transfer, charging, and display output.
• 9. Surface Connect port: Proprietary port for charging and docking.
• 10. microSD™ card reader: Expands storage with microSD cards.

Getting Started

1. Plug in your Surface Go.
2. Press the power button.
3. Windows will guide you through the setup process. Choose your language preference, then connect to Wi-Fi.
4. Sign in with a Microsoft account. If you already have one, use it to sign in and sync your settings and content across multiple devices. You can create a new account with any email address.

For more information on the benefits of using a Microsoft account with Surface, visit microsoft.com/account.

For help with setup or troubleshooting, visit support.microsoft.com.

Windows Hello Setup

If you haven't already, set up Windows Hello using the integrated camera on your Surface Go.

1. Select the Start button, then select Settings.
2. Go to Accounts > Sign-in Options.
3. Under "Manage how you sign in to your device", select Windows Hello Face > Set up, and then follow the instructions.

LTE Connectivity

There are two ways to connect your Surface Go to a mobile operator network:

1. Option 1: Use a nano SIM card from your mobile operator.
2. Option 2: Use Surface Go's embedded SIM (eSIM) and the Mobile Plans app to get a data plan from your current operator or buy a plan from a new one.

Option 1: Insert a nano SIM card

1. Put the SIM ejector tool in the SIM card tray and push to eject.
2. Place your mobile operator's nano SIM card in the tray and close it.
3. Go to the Start menu and select Settings > Network & Internet > Cellular.
4. To use your SIM for cellular data, select Start > Settings > Network & Internet > Cellular, then select SIM 1.
5. On the taskbar, select the Network icon and ensure your mobile operator is listed.

Note: For help with your nano SIM card or cellular service, contact your mobile operator.

Option 2: Use the embedded SIM (eSIM)

1. Ensure you have an internet connection.
2. Select Start > Settings > Network & Internet > Cellular. To use this SIM for cellular data, select eSIM, then select Connect with a data plan.
3. When the Mobile Plans app opens, select your mobile operator if listed. If selecting a new operator, you will be directed to their website to set up an account and buy a plan.
4. On the taskbar, select the Network icon, select the cellular network, and follow any additional steps to connect.

Note: For more help with using an eSIM, go to support.microsoft.com. Data plans may not be available in all countries or regions; please contact your mobile operator.

Battery Health and Maintenance

All rechargeable batteries wear out over time. To maintain battery health and performance, follow these tips:

• Once a month, let your battery drain below half way before charging.
• Avoid having your device plugged in 24/7.
• Store your device in a cool and dry environment.
• If planning to store your device for a long time, charge the battery to 50% every six months.

Troubleshooting and More Information

Visit aka.ms/SurfaceGoHelp to learn more about your Surface Go.

For more information about Windows, visit aka.ms/WindowsHelp.

To learn more about the accessibility features of your Surface Go, consult the online user guide at aka.ms/Windows-Accessibility.