VIZIO SB3831-C6M Quick Start Guide

Important Safety Instructions

Your Unit is designed and manufactured to operate within defined design limits, and misuse may result in electric shock or fire. To prevent your Unit from being damaged, the following rules should be observed for its installation, use, and maintenance. Please read the following safety instructions before operating your Unit. Keep these instructions in a safe place for future reference.

• Read these instructions.
• Keep these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this apparatus near water.
• Clean only with a dry cloth.
• Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
• Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
• Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
• Only use attachments/accessories specified by the manufacturer.
• Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
• Unplug this apparatus during lightning storms or when unused for long periods of time.
• Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as when the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
• To reduce the risk of electric shock or component damage, switch off the power before connecting other components to your Unit.
• Unplug the power cord before cleaning your Unit. A damp cloth is sufficient for cleaning. Do not use a liquid or a spray cleaner on your Unit. Do not use abrasive cleaners.
• Always use the accessories recommended by the manufacturer to insure compatibility.
• When moving your Unit from an area of low temperature to an area of high temperature, condensation may form in the housing. Wait before turning on your Unit to avoid causing fire, electric shock, or component damage.
• Slots and openings in the back and bottom of the cabinet are provided for ventilation. To ensure reliable operation of your Unit and to protect it from overheating, be sure these openings are not blocked or covered. Do not place your Unit in a bookcase or cabinet unless proper ventilation is provided.
• Never push any object into the slots and openings on your Unit enclosure. Do not place any objects on the top of your Unit. Doing so could short circuit parts causing a fire or electric shock. Never spill liquids on your Unit.
• When connected to a power outlet, power is always flowing into your Unit. To totally disconnect power, unplug the power cord.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• The wall socket should be located near your Unit and be easily accessible.
• Keep your Unit away from moisture. Do not expose your Unit to rain or moisture. If water penetrates into your Unit, unplug the power cord and contact your dealer. Continuous use in this case may result in fire or electric shock.
• Do not use your Unit if any abnormality occurs. If any smoke or odor becomes apparent, unplug the power cord and contact your dealer immediately. Do not try to repair your unit yourself.
• Avoid using dropped or damaged appliances. If your Unit is dropped and the housing is damaged, the internal components may function abnormally. Unplug the power cord immediately and contact your dealer for repair. Continued use of your Unit may cause fire or electric shock.
• Do not install your Unit in an area with heavy dust or high humidity. Operating your Unit in environments with heavy dust or high humidity may cause fire or electric shock.
• Ensure that the power cord and any other cables are unplugged before moving your Unit.
• When unplugging your Unit, hold the power plug, not the cord. Pulling on the power cord may damage the wires inside the cord and cause fire or electric shock. When your Unit will not be used for an extended period of time, unplug the power cord.
• To reduce risk of electric shock, do not touch the connector with wet hands.
• Insert the remote control batteries in accordance with instructions. Incorrect polarity may cause the battery to leak which can damage the remote control or injure the operator.
• See the important note and rating located on the back of the unit.
• WARNING - This equipment is not waterproof. To prevent a fire or shock hazard, do not place any container filled with liquid near the equipment (such as a vase or flower pot) or expose it to dripping, splashing, rain, or moisture.
• CAUTION - Danger of explosion or fire if batteries are mistreated. Replace only with the same or specified type.
• Do not leave the batteries exposed to direct sunlight for a long period of time with doors and windows closed. Do not disassemble the batteries or dispose of it in fire.
• Where the MAINS plug or appliance coupler is used as the disconnect device, the disconnect device shall remain readily operable.
• WARNING: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
• CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN
• The lighting flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of not isolated dangerous voltage within the product that may be sufficient magnitude to constitute a risk of shock to persons.
• The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and servicing instructions in the literature accompanying the appliance.
• Warning: This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.

Package Contents

• High Definition Sound Bar with Wireless Subwoofer
• Remote Control with 2 x AAA Batteries
• 2 x Quick Start Guides (1 English, 1 French/Spanish)
• 2 x Power Cables
• Coaxial Audio Cable
• Stereo RCA to 3.5mm Audio Cable
• Digital Optical Cable
• 2 x Sound Bar Wall Mount Brackets
• 2 x Wall Mount Screws (Size: M4 x 10mm)
• Wall Mount Template

Controls & Connections

Back of Sound Bar

Power Port (AC IN 120V~/60Hz)

USB* (6) USB In (Supports .WAV file format playback only)

OPTICAL (4) Digital Optical Audio In

DIGITAL (3) Coaxial In

AUX (1) Analog Audio In (Stereo RCA)

AUX (2) Analog Audio In (Stereo 3.5mm)

Top of Sound Bar

• Power Button: Press to turn soundbar on or off.
• Input Button: Press to change the audio source.
• Volume +/- Buttons: Increase or decrease the loudness of the audio.
• Bluetooth Input Button: Hold to pair. (See 'Bluetooth Pairing' for more information.)

First-Time Setup

1. Choose One Cable: Connect one of the following to your TV:
   
   • Digital Optical Cable (BETTER)
   • Digital Coaxial Cable (BETTER)
   • 3.5mm to RCA Cable (GOOD)
   • 3.5mm to RCA Cable (GOOD)

   * Note: Not all TVs have the audio outputs shown. Consult your device's user manual for connecting to other devices.

   * Note: If no audio with digital inputs, try setting TV output to PCM or connect directly to source. Some TVs do not pass through digital audio.

2. Connect Power Cable: Connect the power cable to the Sound Bar AC IN and plug into an electrical outlet. When plugged in for the first time, the sound bar will automatically turn on and begin searching for an active input.
3. Connect Subwoofer Power: Connect the power cable to the Subwoofer AC IN and plug into an electrical outlet. Flip the Power Switch to the On position.
4. Positioning: For best surround sound, position the Sound Bar close to ear level and centered below the TV. Place the Subwoofer in a corner of the room.
5. Remote Setup: Remove the battery cover by gently sliding it away from the remote. Insert the included batteries and gently slide the battery cover back into place.
6. Turn On TV: The sound bar will automatically begin searching for an active input. The LED indicators will cycle through inputs until an audio source is detected. Press the INPUT button to switch sources manually. Pressing INPUT can also stop the auto-detect function.

Using the Remote

• Input: Press to change input source. (Press and hold for 5 seconds to enable Auto Input detect mode.)
• Bluetooth: Press to enter Bluetooth input. (To enter force pair mode, press and hold for 5 seconds)
• Volume +/-: Press to increase and decrease volume.
• Previous: Press to return to previous track.
• TruVolume: Press to enable/disable TruVolume.
• Treble: Press to enter treble adjustment mode.
• Mute: Press to mute/unmute.
• Power: Press to turn on or off.
• Play/Pause: Press to play or pause.
• Next: Press to skip to the next track.
• TruSurround HD: Press to enable/disable TruSurround HD.
• Bass: Press to enter bass adjustment mode.
• Center: Press to enter center adjustment mode.

LED Indicators

Bluetooth Pairing

To pair the Sound Bar with a Bluetooth device:

1. Press and hold the Bluetooth button on the Sound Bar or the Bluetooth button on the remote for five (5) seconds. When the Sound Bar is in Bluetooth Pairing Mode, the LED Indicators on the Display Panel on the front of the Sound Bar will light sequentially from bottom to top and back again. Once the device is paired, the LED Indicators will stop flashing.
2. You can now search for the Sound Bar (VIZIO SB3831) using your Bluetooth device. For more information, refer to the user documentation that came with the device.
3. Play audio from your Bluetooth device. Volume can be controlled on your source device and the Sound Bar.

Using Bluetooth Mode

Your Sound Bar supports music streaming from smartphones, tablets, and computers with Bluetooth capability. Device compatibility will vary, see your device's documentation for more information. Once you have paired your source device to the Sound Bar, as long as you stay within range of the Sound Bar, your device should remain paired, even if you change the input on the Sound Bar.

Your Sound Bar is not equipped with a microphone, so it cannot operate as a hands-free device for a smartphone.

Maximizing Signal

A Bluetooth signal has a range of up to 30 feet. Keep in mind that Bluetooth is a compressed audio format, so streamed music may lose some integrity when compared to a wired connection.

Try the following if your sound quality is less than optimal:

• If you hear any break-up or disconnect while streaming music from your device, move the source device closer to the Sound Bar.
• Be sure that there are no solid obstructions in the line-of-sight between the Sound Bar and the source device.
• Other wireless devices can affect Bluetooth range, including wireless security cameras, wireless video baby monitors, cordless phones, and microwave ovens. Turning off or moving these devices may improve Bluetooth range.

? Reduce the volume levels on your device and on the Sound Bar before pressing Play. High volume levels can damage your hearing.

Advanced Setup

Diagram showing connections for:

• USB Thumb Drive*
• Game Console
• Network Media Player
• Tablet/MP3 Player/Laptop

* Supports .WAV file format playback only.

Connecting a Subwoofer

The Subwoofer has already been paired with the Sound Bar by VIZIO. However, the Subwoofer may need to be re-linked to the Sound Bar if there is no sound coming from the Subwoofer.

What does pairing mean? Pairing means to wirelessly connect.

1. Ensure subwoofer power switch is ON. Press and hold the Pairing button on the back of the Subwoofer for 5 seconds. The LED will blink.
2. Press and hold the Power button on the Sound Bar for 5 seconds. LEDs will flash 3 times. The Subwoofer is now linked.

Using Button Combinations

There are 3 functions that are triggered by 3 different button combinations on the Sound Bar.

Wall-Mounting the Sound Bar

1. Insert two wall-mount screws into the wall-mount screw holes on the back of the Sound Bar and tighten with a Phillips screwdriver.
2. Place the included wall mounting template against the wall under your TV. Mark the four bracket holes using a pencil.
3. Ensure screws are attached to wood studs, drywall anchors, or concrete anchors. Screws for attaching brackets to the wall are not included. Choose appropriate screws. Consult a professional installer if unsure about power tools or wiring.

VIZIO Recommends

VIZIO High-Speed HDMI® Cable: This high-speed HDMI® cable is ideal for HDTVs. Supporting 1080p and 4k x 2k Ultra High Definition resolutions, the E-Series HDMI cable provides picture-perfect HD video, 3D, and superior audio, all at up to 18 Gbps. This all-in-one cable also supports advanced 7.1 surround sound and Audio Return Channel, eliminating the need for additional cables. Available at VIZIO.com. Product sold separately.

Help & Troubleshooting

• No power: Press POWER button, ensure power cord is secure, test outlet with another device.
• No sound: Increase volume, check MUTE, press INPUT to select source, check TV audio output (PCM or FIXED/STANDARD), ensure source volume is up and not muted for Bluetooth.
• Buzzing or humming: Ensure cables are secure, try a different source device, try a different input on the Sound Bar.
• Remote not working: Replace batteries, point remote at center of Sound Bar, note that some Bluetooth streaming apps may not support all remote buttons.

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Contact our award-winning support team:

Phone: (877) 878-4946 (TOLL-FREE)

Email: techsupport@VIZIO.com

Hours Of Operation:

Monday - Friday: 7 AM to 11 PM (CST)

Saturday - Sunday: 9 AM to 6 PM (CST)

One-Year Limited Warranty

ON PARTS AND LABOR Covers units purchased as new in United States and Puerto Rico Only. VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship for a period of one year of non-commercial usage and ninety (90) days of commercial use. VIZIO will either repair or replace the Product at its sole option and discretion. Pre-authorization must be obtained before sending any product to a VIZIO service center. Proof of purchase is required.

Parts and Labor: No charge for parts or labor during the warranty period. Replacement parts and Products may be new or recertified.

Type of Service: Defective Products must be sent to a VIZIO service center. VIZIO is not responsible for transportation costs to the service center, but VIZIO will cover return shipping to the customer. Pre-authorization is required.

Limitations and Exclusions: Warranty covers defects in materials and workmanship only. Does not cover cosmetic damage, misuse, improper voltage, etc. No express warranties beyond those listed. Implied warranties limited to warranty period. VIZIO's liability limited to purchase price. Some states do not allow limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Specifications

Legal & Compliance

FCC Class B Radio Interference Statement: Equipment tested and found to comply with FCC limits for Class B digital devices. Provides reasonable protection against harmful interference. If interference occurs, user should try to correct it by reorienting antenna, increasing separation, connecting to a different circuit, or consulting a technician. Device complies with Part 15 of FCC Rules.

Notice: Modifications not approved by party responsible for compliance may void user's authority. Shielded cables must be used. Manufacturer not responsible for interference caused by unauthorized modifications.

RF Exposure Information: Device meets government requirements for radio wave exposure. Complies with FCC radiation exposure limits for uncontrolled environments.

IC Statement: Complies with Industry Canada licence-exempt RSS standard(s). Operation subject to two conditions: no harmful interference, and acceptance of any interference.

IC Radiation Exposure Statement: Complies with IC RSS-102 radiation exposure limits for uncontrolled environments. Install with minimum 20cm distance between radiator and body.

Disposal and Recycling: Dispose of product properly according to local laws. Contains electronic components and battery, must be disposed of separately from household waste. Contact local authorities.

Other: Image(s) used under license from Shutterstock.com.

Trademarks: Dolby, DTS, ENERGY STAR.