Genie Pro Stealth/Max GPS-IC & PMX-IC B Series Automatic Garage Door Operator System

Owner's Manual

Table of Contents

Safety Information

WARNING: Garage doors are large, heavy objects that move with the help of springs under high tension and electric motors. Moving objects, springs under tension, and electric motors can cause injuries. Read this manual carefully. Failure to follow instructions can result in severe injury or death.

Potential Hazards:

Operator Installation Instructions

WARNING: To reduce the risk of severe injury or death:

  1. Read and follow all safety, installation, and operation instructions. Contact your service representative if you have questions.
  2. Do not install on an improperly balanced door. Repairs must be made by a trained service person.
  3. Remove all ropes and disable all locks connected to the door before installing the operator.
  4. Install the door operator 7 feet or more above the floor. Mount the emergency release knob 6 feet above the floor.
  5. Do not connect the operator to power until instructed.
  6. Locate the control button within sight of the door, at a minimum height of 5 feet, and away from moving parts.
  7. Install the entrapment warning label next to the wall button and the emergency release tag on or near the emergency release.
  8. The operator must reverse when the door contacts a 1-1/2 inch high object on the floor.

Safe-T-Beam® (STB) Non-Contact Reversing System: Places an invisible beam across the door opening that reverses the door during down travel if anything passes through the beam.

Safe-T-Reverse® Contact Reversing System: Automatically stops and reverses a closing door within 2 seconds of contact with an object.

Safe-T-Stop® Timed Reversed System: Automatically opens a closing door if it does not close within 30 seconds.

Force Guard® Control: Sets the force required for opening and closing the door. Set to the minimum force required.

Automatic Lighting System: Uses one or two light bulbs (up to 100 Watts each) for safer entries and exits. The light turns on when the door is activated and automatically turns off 4-5 minutes later.

Manual Emergency Release: Allows the garage door to be opened or closed manually for emergencies or maintenance.

Pre-Installation Check List

Consider the following before installing your garage door operator:

  1. Ceiling Mounting: Check the ceiling where the power head will be mounted. Ensure proper position for mounting brackets. Additional brackets may be necessary.
  2. Wall Mounting: Check the wall directly above the garage door. The header bracket must be securely fastened to this wall. Ensure the structure provides a strong mounting location.
  3. Safe-T-Beam® System Location: Check for a clear mounting location with a wood surface for attaching STB brackets. Concrete mounting requires extra tools and fasteners.
  4. Door Material: If the garage door is made of lightweight wood, fiberglass, or glass panels, additional support bracing must be added. Contact the door manufacturer for bracing kits.
  5. Power Supply: Ensure a 110-120 Volt power supply is available. The outlet should be no more than 3 feet from the power head's mounted position.
  6. Locking Mechanism: To avoid damage, disable door locks prior to installing the operator.
  7. Door Balance: Ensure the door is properly balanced and moves freely.
  8. Emergency Release: If the garage does not have a separate entry door, consider an emergency release kit.

WARNING: DO NOT USE EXTENSION CORD! DO NOT USE PORTABLE GENERATOR! This product is designed for standard house current only.

WARNING: If your door sticks, binds, or is out of balance, have it adjusted by a professional. Door springs, cables, pulleys, brackets, and associated hardware are under extreme tension and can cause serious injury or death.

Installation - Track Guided Doors (Section 2A)

WARNING: Do not try to remove, repair, or adjust springs or door hardware. Repairs must be made by a trained service person. Remove ropes, hooks, hangers, and other items from the door. Ensure the emergency release cord does not catch on vehicle parts.

  1. Establish Center Lines: Close the door. Measure its width and mark the center. Draw a vertical line "V" down the door and up the header.
  2. Establish Header Bracket Position: With the door open to its highest point, measure from the top edge of the door to the floor. Add 2-1/2 inches to this measurement. Mark the header at this height. If the door spring is in the way, mark 2-1/2 inches above the spring. Draw a horizontal line "H" across line "V" at this point. The header bracket must be at least 2-1/2 inches above the door's high point of travel.
  3. Install Header Bracket: Place the bracket so the center hole is on line "V" and all holes are on line "H." Mark hole positions "A" and "B." Drill 5/32" holes and fasten the bracket to the header using two 1/4" x 2" lag screws.
  4. Attach Channel/Rail Assembly: Fasten the header end of the channel/rail to the header bracket using a cold header pin and speed nut. Support the power head above the floor using rope, a ladder with packing, or wood.
  5. Level Rail Assembly and Power Head: Raise and support the power head above the door tracks. Level the channel/rail assembly and power head, centering them on line "V." Ensure the moving door does not touch the channel/rail assembly.
  6. Mount Power Head: Follow mounting method illustrations. Ensure the channel/rail assembly and power head are centered on line "V." Remove supporting material after installation. Close the door.
  7. Install Door Braces: Doors made of masonite, lightweight wood, fiberglass, and metal must be properly braced before mounting the operator. Contact the door manufacturer for bracing instructions.
  8. Install Door Bracket: Contact the door manufacturer for proper installation. Self-drilling screws are for lightweight doors; lag screws are for wood doors. Modifications may be required.
  9. Install Door Arms: Attach the straight door arm to the carriage using a clevis pin and cotter pin. Attach the short end of the curved door arm to the door bracket using a clevis pin and cotter pin. Release the carriage and slide it towards the closed door, stopping it 14 inches minimum from the door.
  10. Join Door Arm Sections: Use two 3/8" x 7/8" hex bolts and hex flange nuts. Align holes and tighten securely.
  11. Adjust Emergency Release Cord Length: Mount the emergency release knob 6 feet from the floor. Retie the overhand knot and trim excess cord. Do not plug the power cord into the outlet.

Installation - Trackless Doors (Section 2B)

WARNING: Similar safety precautions as for track guided doors apply.

  1. Establish Center Lines: Close the door. Measure its width and mark the center. Draw a vertical line "V" down the door and up the header.
  2. Determine Door Rise: Open the door to its highest point of travel. Measure the distance from the top of the door to the floor. Subtract the door's actual height to find the door rise. Use TABLE A to determine the header bracket position based on door rise. Draw a horizontal line "H" across line "V" at this point.
  3. Install Header Bracket: Place the header bracket so the center hole is on line "V" and all holes are on line "H." Mark hole positions "A" and "B." Drill 5/32" holes and fasten the bracket to the header using two 1/4" x 2" lag screws.
  4. Install Door Braces: Doors made of masonite, lightweight wood, fiberglass, and metal must be properly braced before mounting the operator. Contact the door manufacturer for bracing instructions.
  5. Install Door Bracket: Contact the door manufacturer for proper installation. Self-drilling screws are for lightweight doors; lag screws are for wood doors. Modifications may be required.
  6. Attach Channel/Rail Assembly: Fasten the header end of the channel/rail to the header bracket with a pin. Install a speed nut onto the pin. Place cardboard packing under the power head for temporary support.
  7. Establish Power Head Mounting Height: The power head should be at door height above the floor or higher. Temporarily support the power head in this position using rope, a ladder with packing, or wood.

Connect Operator to Power

WARNING: To reduce the risk of electrical shock, this equipment has a grounding plug. Ensure it is used in a grounding-type outlet. Do not alter the plug. The operator must be properly grounded.

Electrical power MUST be turned OFF when the power head cover is removed or when making electrical connections.

  1. Check Local Building Codes: Some codes require direct wiring. If not required, plug the door operator into a grounded outlet.
  2. Permanent Wiring Instructions (for Electrician): Disconnect power. Remove bottom cover. Remove existing power cord. Install a suitable entrance bushing. Connect permanent wiring to the internal terminal block (Stealth) or use wire nuts (ProMax), connecting white to silver/white, black to brass/black, and ground to green. Replace bottom cover.

Main Limit Switch Settings

WARNING: Keep the path clear. Position the ladder safely. Set the operator for minimum force.

  1. Lock the carriage onto the rail assembly using the emergency release tag.
  2. Set the "OPEN" limit switch: Push and hold the limit set switch until the door moves to the fully open position. Release the switch. The "OPEN" limit is set. If the door stops and refuses to move up, adjust "OPEN FORCE."
  3. Set the "CLOSE" limit switch: Push and hold the limit set switch until the door contacts the ground and stops. Release the switch. The "CLOSE" limit is set. If the door stops and refuses to move down, adjust "CLOSE FORCE."

NOTE: Do not push the limit set switch again. Slight adjustment may be needed later.

Force Adjustment

Adjust the operator so minimum force is needed to operate the door.

  1. Adjust "OPEN" Force: Locate the "OPEN FORCE" screw. Turn counterclockwise for less force, clockwise for more. Operate the door using the wall control. Repeat adjustment until the door opens completely with minimum force.
  2. Adjust "CLOSE" Force: Locate the "CLOSE FORCE" screw. Turn counterclockwise for less force, clockwise for more. Operate the door using the wall control. Repeat adjustment until the door closes completely with minimum force.
  3. Contact Reverse: Fine adjustments for limit switches must be completed before this step. Open the door, then close it with a 2" x 4" board laid flat in the doorway. The door MUST stop and reverse to the open position. If it does not, repeat fine adjustments and "CLOSE FORCE" adjustment until the door reverses. Set minimum force required to close the door. If the door does not reverse, decrease "CLOSE FORCE" until it reverses.

Remote Controls

WARNING: Moving doors can cause serious injury or death. Keep people clear of the opening. Do not allow children to play with remote controls. If the safety reverse does not work properly, close the door, disconnect the operator, and do not use it. Refer to manuals before attempting repairs.

NOTE: Factory sets different codes for each remote. Remote controls will not work if STB malfunction occurs. Keep remotes at least 24 inches away from the antenna when programming.

  1. Program One-Button Remote: Locate the learn code button and learn indicator on the power head. Press and release the learn code button. The LED blinks. Press and release a remote button. The LED stops blinking. Press and release the same remote button again. The LED goes out. The remote is programmed.
  2. Program Multi-Button Remote: Repeat step 1 for each button.
  3. Operate Remote: Point the remote at the door. Press the button to move the door. Press again to stop. Press again to reverse.
  4. Erasing All Receiver Memory: Press and hold the learn code button for 10 seconds or until the light goes out. Memory is erased. Reprogram the operator and remote controls.

Battery / Visor Clip Installation

  1. Turn the remote control upside down.
  2. Battery Replacement: Gently push the tab to open the battery cover. Install a new battery (A23, EVEREADY 12 Volt) in the same position.
  3. Attach Visor Clip: Slide the visor clip into the back of the case until it snaps into place.
  4. Remote Control Operation: Point the remote at the garage door and press the button. The door will move. Press again to stop. Press again to reverse.

Light Bulb and Lens Installation

  1. Install light bulbs (not short neck) rated for rough service, vibration, or appliances. Maximum 100 watts.
  2. Bend the two slotted tabs up to activate the "living hinge" of the lens.
  3. Insert two No. 8 x 3/4" hex head screws into the bottom holes of the panel. Slide slotted tabs up behind the screws and tighten.
  4. Align lens holes with panel holes. Insert and tighten a No. 8 x 5/8" pan head screw into each round lens hole.

Maintenance

Door Springs and Door Hardware: Do not operate if springs are broken. Contact a professional. Oil door rollers, bearings, and hinges monthly with silicone lubricant or light oil.

Door Balance: Close the door. Pull the red emergency release knob to release the door from the rail. Raise the door manually about 3 feet. It should stay in position. If it moves, have it serviced by a professional. Close the door and pull the knob again to reattach it.

Contact Reverse: Close the door on a 2" x 4" board laid flat on the floor. The door must reverse. If it fails to reverse, see Section 7-Contact Reverse.

Safe-T-Beam® System: Use self-diagnostic troubleshooting information to maintain safe operation.

Troubleshooting Guide

Problem Solutions
Operator does not run from wall control. Check lock switch, power source, connections at power head and wall control. Motor protector may be open (wait 20 minutes). Check for shorted wires.
Door starts for no reason. Check staples on wire for shorts. Was a remote lost? Erase and reprogram codes. Check wall control buttons.
Door starts down, then stops before it's closed. Check CLOSE limit switch, shorted wires, force adjustment.
Door starts down, then stops and goes back up. Check CONTACT REVERSE, STB alignment, STB diagnostic code.
Door will only run closed. Check OPEN limit switch, force adjustment, broken door spring.
Door will only run open. Check Safe-T-Beam® System, CLOSE limit switch, force adjustment, broken door spring.
Remote control has less than 25 feet operating range. Relocate remote control inside car, point at door, replace battery. Do not retune remotes.
Door starts up, but stops before it's completely open. Ensure door is in good repair, balanced. Check OPEN limit switch, force adjustment, broken door spring. Ensure carriage is engaged.
Operator runs, but door does not move. Check force adjustment.
Operator works from wall control, but not from remote control. Program remote control code. Check battery, remote control type, and frequency.
Noisy operation. Ensure fasteners are tight. Ensure door is balanced and lubricated.
STB System malfunction. Use STB System troubleshooting information. Check wiring. Disconnect/reconnect wall control wires. Non-compatible wall control.
Lights will not go out. Check wiring. Disconnect & reconnect wires on wall control.
Innerslide jammed into power head. Remove motor cover and rotate opti-wheel.

Wiring Diagram

Refer to the provided diagrams for detailed wiring information for both Stealth and ProMax models.

Accessories

The Genie Company offers various accessories, including different types of remote controls, wall consoles, and extension kits. Refer to the order form for part numbers and pricing.

Warranty

The Genie Company provides a limited warranty on its Professional Access Systems. The warranty covers defects in material and workmanship from normal household use.

Coverage:

Geographic Scope: Applies only to Genie products purchased in the United States, Canada, or Mexico.

What Genie Will Do: Repair or replace defective products with new or reconditioned parts/units.

Limitations: Implied warranties are limited to one year. Genie is not responsible for loss of time, inconvenience, property damage, or special, incidental, or consequential damages. Some states/provinces may not allow these limitations.

Obtaining Warranty Service: Provide proof of purchase date and place. Call Genie Consumer Connection for assistance and to arrange for parts for do-it-yourself repairs or to schedule service from an authorized dealer. Genie will provide warranty parts at no charge, but dealers may charge for their services.

What is Not Covered: Batteries, installation, commercial use, defects from accidents, transit damage, alterations, misuse, abuse, lack of maintenance, unauthorized repair, attachments not provided, fire, flood, acts of God, or failure to follow the Owner's Manual.

Fill in Installation Records: Date Purchased, Operator Model, Dealer Name, Dealer Address, City, State, Zip, Serial Number, Remote Control Model.

Customer Service: 1.800.35 GENIE. Website: http://www.geniecompany.com

Models: GPS-IC Series, PMX-IC B Series, GPS-IC Series Pro Max Garage Door Opener, GPS-IC Series, Pro Max Garage Door Opener, Garage Door Opener, Door Opener

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