Hisense Portable Air Conditioner

Model: AP1022CW1G

USE AND INSTALLATION INSTRUCTIONS

For questions about features, operation/performance, parts or service, call: 1-855-344-7367

Table of Contents

Identification of Parts

The figures in this manual are based on the external view of a standard model. They may differ from that of the air conditioner you have selected.

Front View Description

A diagram shows the front of the portable air conditioner with various parts labeled:

  1. Cool air outlet: Where the cooled air exits the unit.
  2. Signal receptor: Receives signals from the remote control.
  3. Remote control: Handheld device for operating the unit.
  4. Control panel: Buttons and display for direct control on the unit.
  5. Transport handle: For moving the unit.
  6. Evaporator air intake: Where air enters for cooling.
  7. Secondary drain port: An additional port for draining water.
  8. Air outlet hose coupling: Connection point for the exhaust hose.

Back View Description

A diagram shows the back of the portable air conditioner with various parts labeled:

  1. Control panel: (Also visible from the back) Buttons and display for direct control on the unit.
  2. Transport handle: (Also visible from the back) For moving the unit.
  3. Evaporator air intake: Where air enters for cooling.
  4. Secondary drain port: An additional port for draining water.
  5. Air outlet hose coupling: Connection point for the exhaust hose.
  6. Condenser air intake: Where air enters for the condenser.
  7. Primary drain port: Main port for draining condensed water.
  8. Power cord: Electrical cord for power supply (may differ from the one shown).
  9. Drain hose clip (Heat pump models): Clip to secure the drain hose for heat pump models.
  10. Drain hose (Heat pump models): Hose used for draining water in heat pump models.

A separate diagram shows the drain hose clip (12) and drain hose (13) coiled.

Air Conditioner Safety

Your safety and the safety of others is very important. Hisense has provided many important safety messages in this manual and on the appliance. Always read and obey all safety messages.

⚠️ This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING". These words mean:

⚠️ DANGER

A hazard that if not avoided will result in death or serious injury.

⚠️ WARNING

A hazard that if not avoided could result in death or serious injury.

All safety messages will tell you what the potential hazard is and tell you how to reduce the chance of injury.

Important Safety Instructions

WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow these basic precautions:

The appliance is not intended for use by young children or impaired persons without supervision. Young children should be supervised to ensure that they do not play with the appliance.

SAVE THESE INSTRUCTIONS

Storage and Disposing of the Unit

⚠️ WARNING: Risk of Fire or Explosion. This unit contains flammable refrigerant. Additional safety precautions must be followed.

Installation Requirements

Tools and Parts

Gather the required tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.

Tools needed

Parts supplied

Check that all parts are included in parts package.

PartDescriptionQuantity
A. Foam sealFoam seal1 pc
B. CouplingCoupling1 pc
C. Flexible exhaust hoseFlexible exhaust hose1 pc
D. Window exhaust adapterWindow exhaust adapter1 pc
E. RivetsRivets4 pc
F. ScrewsScrews4 pc
G. Window-lock bracketWindow-lock bracket2 pc
H. Outer slider section with ventOuter slider section with vent1 pc
I. Inner slider section-shortInner slider section-short1 pc
J. Inner slider sectionInner slider section1 pc
K. Outer slider sectionOuter slider section1 pc
L. Foam seal-longFoam seal-long2 pc
M. Foam seal-shortFoam seal-short2 pc
N. Drain hose (Heat pump models)Drain hose (Heat pump models)1 pc
O. Drain hose clip (Heat pump models)Drain hose clip (Heat pump models)1 pc
P. Remote controlRemote control1 pc
Q. Standard AAA(1.5 volt) batteriesStandard AAA(1.5 volt) batteries2 pc

Note on Batteries

MERCURY FREE SUPER HEAVY DUTY R03 UM-4 SIZE AAA 1.5V. BEST USED BEFORE DATE CODE (MONTH-YEAR) ON THE BOTTOM.

Do Not Mix Old And New Batteries. Do Not Mix Alkaline, Standard (Carbon - Zinc), Or Rechargeable (Nickel - Cadmium) Batteries.

Caution for ingestion: The battery may cause suffocation if swallowed by children.

Non-rechargeable batteries are not to be recharged.

Exhausted batteries are to be removed from the product.

DO NOT DISPOSE OF BATTERIES IN FIRE. BATTERIES MAY EXPLODE OR LEAK.

Electrical Requirements

Wiring requirement

Power Supply Cord

A diagram shows a power supply cord with a plug, a "TEST" button (A) and a "RESET" button (B).

⚠️ Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

Recommended Grounding Method

This portable air conditioner must be grounded. This portable air conditioner is equipped with a power supply cord with a three-prong grounding plug. The cord must be plugged into a mating, grounded three-prong outlet, grounded in accordance with all local codes and ordinances. If a mating outlet is not available, it is the customer's responsibility to have a properly grounded three-prong outlet installed by a qualified electrical installer.

It is the customer's responsibility:

Copies of the standards listed may be obtained from: Nation Fire Protection Association, 1 Batterymarch Park, Quincy, Ma 02169-7471, www.nfpa.org.

Note on Power Supply Cord

Your air conditioner's device may differ from the one shown. This room air conditioner is equipped with a power supply cord required by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is crushed, the electronics detect leakage current and power will be disconnected in a fraction of a second.

To test your power supply cord:

  1. Plug power supply cord into a grounded 3-prong outlet.
  2. Press RESET (on some devices, a green light will turn on).
  3. Press TEST (listen for click; Reset button will trip, and on some devices, a green light will turn off).
  4. Press and release RESET (listen for click; Reset button will latch, and on some devices, a green light will turn on). The power supply cord is ready for operation.

Note:

Location Requirements

Note: Match BTUs to room use and location:

Area to be cooledDOE Capacity Needed (BTUs)
Up to 10-ft x 15-ft room (150 sq. ft)5000 Single Hose
Up to 10-ft x 25-ft room (250 sq. ft)6000 Single Hose
Up to 15-ft x 20-ft room (300 sq. ft)7000 Single Hose
Up to 10-ft x 35-ft room (350 sq. ft)8000 Single Hose
Up to 15-ft x 30-ft room (450 sq. ft)10000 Single Hose
Up to 10-ft x 55-ft room (550 sq. ft)10000 Dual Hose
Up to 10-ft x 55-ft room (550 sq. ft)12000 Single Hose

Installation Instructions

⚠️ WARNING

The length of the exhaust hose is specially designed according to the specification of the product. Do not replace, or extend, or otherwise modify the hose.

Vertical Sliding Window Installation Diagram Description

A diagram shows a portable air conditioner positioned near a vertical sliding window. The exhaust hose extends from the back of the unit to a window vent panel installed in the window. The unit is shown approximately 20 inches (50 cm) from the window.

Horizontal Sliding Window Installation Diagram Description

A diagram shows a portable air conditioner positioned near a horizontal sliding window. The exhaust hose extends from the back of the unit to a window vent panel installed in the window. The unit is shown approximately 20 inches (50 cm) from the window.

Note:

Unpack the Air Conditioner

⚠️ WARNING: Excessive Weight Hazard

Use two or more people to move and install air conditioner. Failure to do so can result in back or other injury.

Remove packaging materials

Caution: Installation accessories are stored in the top of the carton, and are required for proper cooling performance. Please remove all accessories from packing materials before use.

Window Vent Panel And Extensions

The window installation kit allows you to install the air conditioner in most vertical-sliding windows 18" to 50" wide, or horizontal sliding windows from 18" to 50" tall.

Window Panel Length Table

Window LengthPanel LengthFig.
H (18")J (9⅛")K (18")
18"✔️a
19"-26"✔️✔️b
27"-34"✔️✔️c
35"-50"✔️✔️✔️d

1. Please check your window size and choose the fit from the above table.2. If your window size requires more than 2 panels, after adjusting the length, please secure the panels with rivets, E.

Diagrams for Window Vent Panel Assembly:

Install The Portable Air Conditioner

Install Exhaust Hose and Adapter

  1. Roll the air conditioner to selected location. See "Location Requirements".
  2. Preparing the exhaust hose assembly:

    Press the flexible exhaust hose into the coupling and the window exhaust adapter. Both the coupling and window exhaust adapter have integral clips that snap onto the hose.

    A diagram shows the flexible exhaust hose being connected to the coupling and then to the window exhaust adapter.

  3. Insert the coupling into the slot on the back of the air conditioner.
  4. Slide down to lock the hose into place.

    A diagram shows the exhaust hose assembly being inserted into the back of the air conditioner.

  5. Confirm the hose is locked in place before operating.

Window Installation

Your window installation kit has been designed to fit most standard vertical and horizontal window applications. Roll the air conditioner to selected location. See "Location Requirements".

  1. Attach the window exhaust adapter to the outer slider section (the piece with the large exhaust hole).

A diagram shows the window exhaust adapter (B) being attached to the outer slider section (A).

NOTE: Product must be used with included Duct Window installation kit for effective cooling.

Installation In Vertical Sliding Windows

NOTE: The window installation kit can be used with vertical sliding windows between 18" and 50" wide.

  1. A diagram shows foam seal M (adhesive type-shorter) and foam seal L (adhesive type) applied to a window sash and frame.

    Cut the foam seal L (adhesive type) & M (adhesive type-shorter) to the proper length, and attach it to the window sash and frame.

  2. A diagram shows the vent panel assembly with an extension panel (if required) being inserted into a window opening.

    Insert the vent panel assembly, including extension panels, if needed, into the window opening. Extend the extension panels to the window width.

  3. A diagram shows foam seal A (non-adhesive type) being stuffed between the glass and the window.

    Cut the foam seal A (Non-adhesive type) to the window width. Stuff the foam seal A between the glass and the window to prevent air and foreign objects from getting into the room.

  4. A diagram shows a window-lock bracket being installed with a type F screw.

    Install the Window-lock bracket with a type F screw as shown if you need.

  5. A diagram shows the window exhaust adapter being inserted into the opening in the vent panel.

    Insert the window exhaust adapter into the opening in the vent panel.

  6. A diagram shows a screw being inserted into a hole in the window exhaust adapter to secure it.

    Insert the screw in the hole in the window exhaust adapter to prevent the window exhaust adapter from sliding out of the vent opening.

  7. A diagram shows the tabs on the window exhaust adapter aligning with slots in the vent panel.

    Align the tabs on the window exhaust adapter with the slots in the vent panel. Insert the window exhaust adapter into the opening in the vent panel.

Installation In Horizontal Sliding Windows

NOTE: The window installation kit can be used with horizontal sliding windows between 18" and 50" wide.

  1. A diagram shows foam seal L (adhesive type) and foam seal M (adhesive type-shorter) applied to a window sash and frame.

    Cut the foam seal L (adhesive type) & M (adhesive type-shorter) to the proper length, and attach it to the window sash and frame.

  2. A diagram shows the vent panel assembly with an extension panel (if required) being inserted into a window opening.

    Insert the vent panel assembly, including extension panels, if needed, into the window opening. Extend the extension panels, if used.

  3. A diagram shows foam seal A (non-adhesive type) being stuffed between the glass and the window.

    Cut the foam seal A (Non-adhesive type) to the window width. Stuff the foam seal A between the glass and the window to prevent air and foreign objects from getting into the room.

  4. A diagram shows a security bracket being installed with a type F screw.

    Install the Window-lock bracket with a type F screw as shown if you need.

  5. A diagram shows the window exhaust adapter being inserted into the opening in the vent panel.

    Insert the window exhaust adapter into the opening in the vent panel.

  6. A diagram shows a screw being inserted into a hole in the window exhaust adapter to secure it.

    Insert the screw in the hole in the window exhaust adapter to prevent the window exhaust adapter from sliding out of the vent opening.

  7. A diagram shows the tabs on the window exhaust adapter aligning with slots in the vent panel.

    Align the tabs on the window exhaust adapter with the slots in the vent panel. Insert the window exhaust adapter into the opening in the vent panel.

Portable Air Conditioner Use

Operating your portable air conditioner properly helps you to obtain the best possible results. This section explains proper air conditioner operation.

Important:

NOTE: In the event of a power failure, your air conditioner will operate at the previous settings when the power is restored.

Starting Your Portable Air Conditioner

Control panel

A diagram shows the control panel with various buttons and indicators. The symbols may differ from these models, but the functions are similar.

Power On or Off

Press the POWER button to turn the unit on or off.

NOTE: Keep upright at least 2 hours before use to prevent damaging the compressor.

At the first time when the air conditioner is plugged in and turned on after your purchase, it will be set in Cool Mode. When the air conditioner is turned on at all other times, it will run according to the previous setting.

Mode

  1. Press and release MODE until you see the symbol for the desired setting.

Operating modes:

WIFI control is available for connected models with this logo on control panel.

Fan Speed

  1. Press and release FAN to choose the desired fan speed.
    • FAN
  2. Choose High, Mid or Low.
    • High: for maximum fan speed ⬆️ HIGH
    • Mid: for normal fan speed ⏺️ MED
    • Low: for minimum fan speed ⬇️ LOW

    Temperature

    Press the PLUS button to raise the temperature. Press the PLUS button once to increase the set temperature by 1°F (1°C).

    Press the MINUS button to lower the temperature. Press the MINUS button once to decrease the set temperature by 1°F (1°C).

    NOTE:

    • In the Cooling mode, the temperature can be set between 61°F and 86°F (16°C and 30°C).
    • In Fan Only mode, the temperature can not be set.
    • The unit LED shows the target temperature for 5 seconds and then displays the room temperature.

    Change display between °F and °C

    To change the temperature display between °F and °C press both the Plus and Minus Adjust buttons at the same time.

    ION (Optional)

    Press the ION button to start or stop the Plasma Generator.

    When the ION indicator light of the appliance flashes, the Plasma Generator will turn on.

    Using the Remote Control

    Insert the Batteries

    1. Remove the battery cover along the arrowed direction.

      A diagram shows the battery cover being slid off the remote control.

    2. Insert new batteries making sure that the (+) and (-) of battery are matched correctly.

      A diagram shows two AAA batteries being inserted into the remote control, ensuring correct polarity.

    3. Re-attach the cover by sliding it back into position.

      A diagram shows the battery cover being slid back onto the remote control.

    NOTE:

    • Use 2 standard AAA (1.5volt) batteries. Do not use rechargeable batteries.
    • Replace batteries with new ones of the same type when the display becomes dim, or after 6 months.
    • When replacing batteries, always replace both batteries with new batteries. Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc), or rechargeable (ni-cd, ni-mh, etc) batteries.
    • If the air conditioner will not be used for an extended period of time, remove the batteries from the remote.

    ⚠️ CAUTION

    • Do not use the remote if the batteries have leaked. The chemicals in batteries could cause burns or other health hazards.

    Storage Tip

    The holder on the back of the unit can be used to store the remote control.

    How to Use

    To operate the room air conditioner, aim the remote control at the signal receptor. The remote control will operate the air conditioner at a distance of up to 23' (7m) when pointing at signal receptor of the air conditioner.

    A diagram shows a person aiming the remote control at the portable air conditioner, with an arrow pointing from the remote to the signal receptor/display on the unit.

    Remote control Button and Function

    A diagram shows the remote control with numbered buttons and an LCD display.

    NOTE: Remote control may differ in appearance.

    ButtonFunctionButtonFunction
    1 ON/OFFTurns the unit on or off.5 UPIncreases temperature or setting.
    2 MODESelects operating mode (Cool, Dry, Fan, Heat). Press and hold for 5 seconds to switch temperature display between °F and °C.6 DOWNDecreases temperature or setting.
    3 FANAdjusts fan speed.7DIMMER or SleepTurns off control panel display (DIMMER). Press and hold for 5 seconds to activate Sleep mode.
    4SWINGChanges vertical airflow direction.8TIMER On/OffSets timer for automatic on/off.

    Indication symbols on LCD:

    SymbolDescriptionSymbolDescription
    ❄️Cooling indicator?Auto fan speed
    ?Dry indicator⬆️High fan speed
    ?️Fan only indicator⏺️Medium fan speed
    ♨️Heating indicator⬇️Low fan speed

    Additional symbols:

    • ? Sleep indicator
    • ? Signal transmit.
    • 88°F Display set temperature

    Normal Sounds

    When your air conditioner is operating normally, you may hear sounds such as:

    • Air movement from the fan.
    • Clicks from the thermostat cycling.
    • Vibration or noise due to poor wall or window construction.
    • A high-pitched hum or pulsating noise caused by the high-efficiency compressor cycling on and off.

Portable Air Conditioner Care

Draining the Air Conditioner (non-Heating models)

A diagram shows the back of the air conditioner with the primary drain cover (A) and primary drain plug (B) labeled.

⚠️ WARNING: Excessive Weight Hazard

Use two or more people to move and install air conditioner. Failure to do so can result in back or other injury.

  1. Unplug the air conditioner or disconnect power.
  2. Move the air conditioner to a drain location or outside.

NOTE: To avoid leaking water from the unit, move the air conditioner slowly and keep it level.

  1. Remove the primary drain cover and plug.
  2. Drain water completely through the drain hole.
  3. NOTE: If the air conditioner will be stored after use, see "Storing After Use".

  4. Reinstall the drain plug to the primary drain hole.
  5. Reinstall the primary drain cover to the drain hole.
  6. Reposition the air conditioner.
  7. Plug in the air conditioner or reconnect power.

Draining the Air Conditioner (Heating models)

A diagram shows the back of the air conditioner with the primary drain port (A), drain hose (B), and primary drain hole (C) labeled, with the drain hose connected.

WARNING: Please connect the drain hose on heating mode, or the unit will stop running after the water the water reaches warning level.

  1. Uncover the primary drain port.
  2. Attach the drain hose to the primary drain hose. Make sure the connector has no water leak.
  3. Place the other end of drain hose into a outfall. Check to see that the hose lies flat and is in the drain. Make sure the hose end that goes to the drain is on a lower level than the hose end that connects to the unit. The hose should not be kinked or pinched.

Cleaning the Outside

  1. Press ON/OFF to turn off the air conditioner.
  2. Unplug the air conditioner or disconnect power.
  3. Remove the air filter and clean separately. See "cleaning the Air Filter".
  4. Wipe the outside of the air conditioner with a soft, damp cloth.
  5. Plug in the air conditioner or reconnect power.
  6. Press ON/OFF to start the air conditioner.

Cleaning the Air Filter

A diagram shows the back of the air conditioner with the evaporator air intake filter panel door (A) and condenser air intake filter panel door (B) labeled.

  1. Press ON/OFF to turn off the air conditioner.
  2. Open the filter panel door on the back of the air conditioner and remove.
  3. Remove the tapping screw from the condenser air intake filter panel door and remove.
  4. Use a vacuum cleaner to clean the filter. If the filter is very dirty, wash the filter in warm water with a mild detergent.
  5. NOTE: Do not wash the filter in the dishwasher or use any chemical cleaners.

  6. Air dry the filter completely before replacing to ensure maximum efficiency.
  7. Reattach the air filter to the filter panel door.
  8. Reinstall the filter panel door and tapping screw.
  9. Press ON/OFF to start the air conditioner.

Storing After Use

If the air conditioner will not be used for an extended period of time:

  1. Drain the water completely. See "draining the Air Conditioner".
  2. Run the air conditioner set to Fan Only for approximately 12 hours to dry the air conditioner.
  3. Unplug the air conditioner.

Troubleshooting

Before calling for service, please try the suggestions below.

Air conditioner will not operate

⚠️ Electrical Shock Hazard

Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

Air conditioner power supply cord trips (Reset button pops out)

NOTE: A damaged power supply cord must be replaced with a new power supply cord obtained from the product manufacturer and must not be repaired.

Air conditioner seems to run too much

Air conditioner runs for a short time only, but room is not cool

Display error code

Air conditioner runs, but does not cool

Air conditioner cycles on and off too much

Models: AP1022CW1G, AP1022CW1G Portable Air Conditioner, Portable Air Conditioner, Air Conditioner

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