Operating Instructions

General Care and Safety Guide

YOUR SAFETY IS IMPORTANT TO US. PLEASE ENSURE YOU TAKE NOTE OF THE INSTRUCTIONS AND WARNINGS OUTLINED IN THIS MANUAL.

CAUTION

To avoid hazard due to inadvertent resetting of the thermal safety device, this appliance must not be supplied through an external switching device (like a timer) or connected to a circuit regularly switched on/off by the utility.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless supervised or instructed by a responsible person.
• Children should be supervised to ensure they do not play with the appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.

WARNING

• Do not cover this appliance. Covering presents a fire risk and will activate the safety device, permanently disabling the unit.
• Do not use this appliance in small rooms when occupied by persons not capable of leaving the room on their own, unless constant supervision is provided.
• To reduce the risk of fire, keep textiles, curtains, or any flammable material a minimum distance of 1 metre from the air outlet.
• Use only the voltage specified on the rating label.
• Keep all objects at least 1 metre from the front and sides of the appliance.
• This appliance is intended for household use only, not for commercial or industrial use.
• Indoor use only.
• Use only as described in this manual. Other uses are not recommended and may cause fire, electric shock, or injury.
• Do not use if dropped or damaged.
• Overheating is often caused by dust or fluff deposits. Ensure these are removed regularly by unplugging and vacuum cleaning air vents and grills.
• Never use the appliance to dry clothes.
• Always unplug when not in use.
• Check for transport damage upon unpacking. Contact Customer Services if parts are missing or damaged.
• Do not use if there are visible signs of damage.
• Do not connect to mains supply until completely assembled and adjusted.
• Ensure hands are dry before handling the plug or unit.
• Ensure appliance is on a flat, stable, heat-resistant surface.
• Do not operate with the cord coiled up, as heat build-up can be hazardous.
• Regularly check the supply cord for damage.
• Do not operate with a damaged cord/plug or if the appliance malfunctions or has been dropped. Seek examination/service/repair by a qualified electrical person.
• Do not twist, kink, or wrap the cord. Ensure all cord is unrolled before use.
• Plug directly into the wall socket; power boards may not be rated for high wattage appliances.
• An extension cord may be used if correctly specified, undamaged, and used safely.
• Do not remove the plug by pulling the cord; always grip the plug.
• Do not place appliance on bedding or thick carpet where openings may get blocked.
• Switch off when moving.
• Do not place near radiant heat sources.
• Do not insert foreign objects into ventilation/exhaust openings, as this may cause electric shock, fire, or damage.
• Do not sit on the appliance.
• Always unplug before cleaning. Do not use abrasive cleaning products. Clean with a damp cloth (not wet) rinsed in hot soapy water.
• Do not operate in areas where petrol, paint, or other flammable liquids are used or stored.
• Do not use near baths, showers, swimming pools, or other liquids.
• The appliance must not be immersed in any liquids.
• There are no user-serviceable parts.
• Do not operate in wardrobes or other enclosed spaces due to fire hazards.
• Do not use in locations where foodstuffs, works of art, or delicate articles are stored.
• If the appliance does not work properly, contact the place of purchase or Customer Services Team.

Battery Safety

The remote control uses a CR2025 coin type battery.

❗ DANGER IF SWALLOWED OR PLACED INSIDE ANY PART OF THE BODY

⚠️ WARNING! THIS PRODUCT CONTAINS BUTTON/COIN CELL BATTERIES. KEEP OUT OF REACH OF CHILDREN.

Button/Coin Cell Batteries are hazardous and must be kept out of reach of children at all times. These batteries can cause severe or fatal injuries within 2 hours if swallowed or placed inside any part of the body. Dispose of used batteries immediately.

If a button/coin cell battery is suspected to have been swallowed or placed inside the body, seek immediate medical attention or contact the Australian Poisons Information Centre (13 11 26) or New Zealand National Poisons Information Centre (0800 764 766) for 24/7 advice.

Components

The unit includes:

• Main Unit x 1
• Remote x 1

LED Display Indicators:

• Fan Only: ?
• Low Heat: ?
• High Heat: ??
• Timer: ⏰
• WiFi: ?

Other Controls:

• Auto start and WiFi button
• Set or Ambient Temperature / Timer Setting

LED Display Lights:

• Light on: Temperature Setting Mode
• Light flashing: Open Window Detection

Installing your Appliance

Always choose a safe location, keeping safety precautions in mind. Ensure all packaging is removed before use.

IMPORTANT: THIS APPLIANCE MUST BE WALL MOUNTED.

Wall mounting must be on heat-resistant walls complying with current AS/NZS specifications & building regulations.

CAUTION

• Do not run the power cord behind the heater.
• Do not mount directly under or over an electrical power socket. It is recommended to install the heater to the side of the power socket.

The cord length is 1.5m; an electrician may be required to install a power socket nearer to the appliance.

LOCATION

The heater must be located with at least 1 metre clearance to anything in front of the heater.

Required Clearances:

• At least 1.8m clearance from the floor.
• At least 300mm clearance from the ceiling.
• 200mm clearance from the sides.
• 300mm from the bottom of the heater (including to other appliances, shelves, and pictures).
• At least 1000mm clearance from the air outlet to any flammable material (including textiles, curtains, and soft furnishings).

Do not mount anything within 300mm below the heater, as this may restrict airflow. Do not mount the heater above a door.

INSTALLATION STEPS:

1. Measure the distance between the mounting holes on the back of the appliance and mark the wall at the measured distance. Ensure marks are level.
2. Drill holes to the same diameter as the wall plugs.
3. Insert wall plugs into the holes and fix two screws into the plugs.
4. Keep screw heads out approximately 10mm.
5. Hang the heater on the screws and slide it across to the right and then down to lock it onto the screws.
6. Remote Placement: The remote and holder can be placed to the side of the product or on opposite walls. The toggle extends approximately 300mm.

Refer to your user manual for operating instructions, further information, or troubleshooting before contacting Customer Service.

Operating Your Heater

WARNINGS:

• To avoid overheating or fire, DO NOT COVER the heater.
• Keep all objects at least 1 metre from the front and sides of the appliance.
• Do not use this heater with a programmer, separate timer, remote-control system, or any other device that switches the heater on automatically, as a fire risk exists if the heater is covered or positioned incorrectly.
• Never leave this heater unattended when in use.

Ensure the heater is mounted on a flat, stable, heat-resistant wall. With the heater in a safe operating position and all switches off, insert the power plug into the mains outlet and switch on.

CAUTION:

Ensure the power cord is not tight. A partially inserted plug can overheat the plug and socket, potentially causing fire.

Note: On first use, the appliance may release a slight odour or smoke due to initial heating of internal elements. This is normal and should not recur.

Basic Operation:

• Turn on the power switch on the side of the heater. The LED display shows the current ambient room temperature; the heater is in standby.
• The small black button under the switch turns the heater ON/OFF. Holding it for 5 seconds activates WiFi pairing mode.
• All other functions are operated by the remote control. Aim the remote directly at the sensor on the LED display for best results.

ON/OFF:

• Press the Power Button [power-symbol] to turn the heater on. The unit will blow air at room temperature.
• Press the Power Button [power-symbol] to turn the heater off.

Note: After turning the unit OFF, the fan continues to blow room temperature air for 30 seconds (cool-down period) before standby. DO NOT TURN OFF AT THE WALL SWITCH DURING THIS TIME. The LED display will show the ambient temperature. Pressing any button on the remote will reactivate the display.

HEAT MODES:

• Press the Heat Button [heat-button] once for Low Heat Mode.
• Press the Heat Button [heat-button] again for High Heat Mode.
• Press the Heat Button [heat-button] again for Fan Mode. In Low and High Heat settings, the fan speed is constant; only the element temperature changes for heat output.

SETTING TEMPERATURE:

• To set the temperature, press the + or - buttons [plus-minus-buttons]. The display shows the temperature increase/decrease. The setting range is 18-45℃.
• After selection, the display returns to showing the current room temperature, but your set temperature is retained.
• LOW heat mode activates when the set temperature is 1-2℃ higher than the ambient room temperature.
• HIGH heat mode activates when the set temperature is 3℃ higher than the ambient room temperature.
• To cancel temperature setting, press the [cancel-button] button. The heater reverts to the last set Heat Mode.

Note: Starting the heater via the small black button results in HIGH heat mode. Temperature can still be set. Using the cancellation button reverts to HIGH heat mode.

TIMER FUNCTION:

• The Timer allows continuous operation for 1-8 hours before automatic shut-off. It can be used in any mode.
• Press the TIMER Button [timer-button] once to set 1 hour.
• Press repeatedly to adjust in 1-hour increments.
• The Timer indicator illuminates when a timer is set.
• To stop the timer, press the TIMER button repeatedly until it shows zero.

OPEN WINDOW DETECTION:

• The heater stops working if a window or door is left open.
• Pressing the Open Window button [window-detection-button] allows the heater to sense if the ambient room temperature drops by 8℃ or more.
• If detected, an alarm sounds for 5 seconds, heating stops, and the fan runs for 30 seconds before standby.
• Press the Open Window button [window-detection-button] to restart in the previous mode, or press the Power button on the remote to turn off.

Note: The LED display turns off after 10 minutes, but the heater continues running. Press any remote button to turn the display back on.

WiFi – Downloading and Setting up APP

This APP supports only 2.4GHz Wi-Fi channels. Ensure your phone is 2.4GHz capable.

This device works only within your home Wi-Fi system and does not operate on 3G or 4G internet connections. A connection to your home Wi-Fi is required.

Download Goldair mobile APP:

• Open the App Store or Google Play on your mobile phone.
• Open 'Search' and enter 'Goldair'.
• Click 'GET' and begin download and installation.

Once downloaded, open the APP:

• Tap REGISTER.
• Read and agree to the Privacy Policy.
• Add your email address.
• Tap 'Obtain verification code'.
• You will receive an email with a verification code. Enter it in the app.
• Create a password.
• Tap confirm.

If you haven't received a verification code, tap the 'resend' button and follow the steps.

Your APP is now registered and ready for pairing to your device.

Pairing APP to Device

Details for pairing this heater to the Goldair App can be found at the following website links. You can scan the QR code or enter the website into your browser:

• New Zealand Products: https://www.goldair.co.nz/goldair-app
• Australia Products: https://www.goldair.com.au/goldair-app

Pairing Mode:

Ensure your device is in pairing mode (Wi-Fi icon flashing). Most products enter pairing mode after switching on. If not:

• Hold down the small black button on the side of the heater below the main power switch for approximately 3 seconds, or until the Wi-Fi icon begins to flash.

Quick Connection:

• Turn your phone's Bluetooth ON.
• Ensure your device is in Pairing Mode.
• Tap the '+' on the top right corner to navigate to the main device screen. Tap 'Auto Scan'; your device should appear. Tap the device and follow the instructions.
• If Quick Connection fails, follow the manual via the QR Code.

Operating Your Heater (Continued)

Cool Down Period:

To protect internal components, when turned off, the fan continues to blow room temperature air for 30-60 seconds before standby. DO NOT TURN OFF AT THE WALL DURING THIS TIME.

SAFETY DEVICES:

• Resettable Thermal Link: Automatically disconnects power to the element at a pre-set overheat temperature. It resets and powers on again after cooling. Investigate the cause of overheating if this occurs.
• Thermal Fuse: Permanently disconnects the appliance in case of overheating (non-resettable).

CAUTION:

The appliance generates heat during use. Take precautions to prevent burns, scalds, fires, or other damage.

CARE AND CLEANING:

• Regular cleaning ensures trouble-free operation.
• Do not attempt to dismantle the heater.
• There are no user-serviceable parts. Contact an authorised electrical service technician for service or repair.
• Unplug the heater from the mains supply before cleaning.
• Ensure the heater has cooled down completely before cleaning.
• Remove dust/fluff deposits regularly by unplugging and vacuum cleaning air vents and grills to prevent overheating.
• Use a damp cloth (not wet) to wipe the exterior.
• Never use solutions like petrol, thinners, or polishing agents.
• Ensure the heater is dry before plugging back into the mains supply.

PROOF OF PURCHASE:

Retain your receipt as proof of purchase for warranty claims.

SUPPORT AND TECHNICAL ADVICE:

Goldair - New Zealand
Monday - Friday 8am-5pm
Phone: +64 (0)9 917 4000
Phone: 0800 232 633
Email: info@cdb.co.nz

Goldair - Australia
Monday - Friday 8am-5pm
Phone: +61 (0)3 9365 5100
Phone: 1300 465 324
Email: info@cdbgoldair.com.au

Two Year Warranty

Thank you for purchasing this Goldair product. It is warranted against faults and manufacture for normal domestic use for two years. For non-domestic use, the warranty is limited to three months.

Goldair will repair or replace the product free of charge if found defective due to a manufacturing fault during the warranty period.

This warranty excludes damage caused by misuse, neglect, shipping accident, incorrect installation, or work carried out by anyone other than a qualified electrical service technician.

PLEASE KEEP YOUR RECEIPT AS THIS WILL HELP VERIFY YOUR WARRANTY.

The benefits provided by this warranty are in addition to other rights and remedies available under law.

In Australia, goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

In New Zealand, this warranty is additional to the conditions and guarantees of the Consumers Guarantee Act (1993).

Goldair Two Year Warranty (IMPORTANT: Please complete and retain this warranty card)

Goldair - New Zealand
CDB Goldair
PO Box 100-707
N.S.M.C
Auckland

Phone: +64 (0)9 917 4000
Phone: 0800 232 633
Website: www.goldair.co.nz

Goldair - Australia
CDB Goldair Australia Pty
PO Box 574
South Morang
Victoria, 3752

Phone: +61 (0)3 9365 5100
Phone: 1300 GOLDAIR (1300 465 324)
Website: www.goldair.com.au

Warranty Card Details:

Name: _________________________

Address: _________________________

Place Of Purchase: _________________________

Name Of Product: _________________________

Date Of Purchase: _________________________

Model Number: _________________________

Attach a copy of the purchase receipt to this warranty card.

Due to continual design improvements, the product illustrated in this User Manual may differ slightly from the actual product.