Trifo Lucy AI Home Robot Owner's Guide
Welcome to the Trifo Family!
About Your Trifo Lucy
Lucy is a sophisticated cleaning robot engineered with advanced technology for navigation, mapping, and obstacle avoidance. It features a 1080P HD camera for live video surveillance and a powerful vacuum for cleaning.
This guide provides instructions for setup, operation, cleaning, and maintenance. A separate 'Safety Instructions & Warranty' booklet contains important safety information.
Trifo is committed to data privacy. Learn more at trifo.com/privacy-policy.
System Requirements
To set up and use Lucy, you will need:
- A compatible iOS or Android phone or tablet.
- The Trifo Home App.
- A free Trifo Account.
- A Wi-Fi network (802.11 a/b/g/n, 2.4GHz or 5GHz).
- An unused indoor power outlet.
What's Included
- A1: The Trifo Lucy AI Home Robot unit.
- A2: The Charging Base and its associated Power Adapter.
- A3: The Owner's Guide and a separate Safety Instructions & Warranty booklet.
Getting Started: First Steps
- Download the Trifo Home App (available for Android or iOS).
- Create a Trifo account.
- In the app, tap the "+" icon to add Lucy and select "Lucy".
- Enter your Wi-Fi password.
- Hold your phone's QR code approximately 8-15 inches (20-40cm) from Lucy's camera to connect.
- Once connected, Lucy is ready to clean.
ℹ️ NOTE: Lucy comes with a partial charge. It is recommended to charge Lucy for 5 hours before first use. Lucy will automatically return to the Charging Base when the battery is below 15%.
Understanding Your Lucy Robot
Top View Components:
- CA1: Upper Lid.
- CA2: Dustbin and Filters.
- CA3: Intelligent Depth Sensor.
- CA4: 1080P HD Camera.
Bottom View Components:
- CB1: Caster Wheel.
- CB2: Cliff Sensors (6 total).
- CB3: Edge-Sweeping Brush.
- CB4: Multi-Surface Roller Brush.
- CB5: Roller Brush Cover.
- CB6: Roller Brush Release Tabs.
- CB7: Drive Wheels (2 total).
- CB8: Optical Track Sensor.
- CB9: Charging Contacts.
Dustbin Components:
- CC1: Dustbin.
- CC2: Dustbin Door.
- CC3: HEPA Filter.
- CC4: Primary Filter.
Charging Base Components:
- CD1: Signal Indicator.
- CD2: Charging Contacts.
- CD3: Power Adapter.
Buttons & Indicators (Lid Open):
- CE1: Dustbin Door Release Button.
- CE2: Dustbin Release Button.
- CE3: ? Wi-Fi Indicator.
- CE4: USB Charging Port.
- CE5: Reset Button.
- CE6: ⚡ Power Button & Indicator.
- CE7: ? Recharge Button & Indicator.
Buttons & Indicators (Lid Closed):
- CF1: ⚡ Power Button & Indicator.
- CF2: ? Recharge Button & Indicator.
Indicator Meanings
| Indicator | Status | Description |
|---|---|---|
| Wi-Fi | Solid Blue | Connected |
| Wi-Fi | Blinking Blue | Connecting |
| Wi-Fi | Off | Not Connected |
| Power | Solid White | Operating |
| Power | Solid Red | Not Functioning |
| Power | Slow Flashing White | Booting Up |
| Power | Blinking White | Upgrading or Resetting |
| Recharge | Solid Orange + Power: Solid Red | Low Battery (<15%) |
| Recharge | Solid Orange + Power: Off | Fully Charged |
| Recharge | Slow Flashing Orange + Power: Off | Charging |
| Recharge | Slow Flashing Orange | Returning to Charging Base |
| Power | Solid Green | Camera: On |
| Power | Blinking Green | Motion Detection: On |
How to Operate Lucy
Positioning the Charging Base
⚠️ WARNING: To prevent falls, place the Charging Base at least 6.5ft (2m) away from stairs.
Place the Base against a wall in an open, uncluttered area with the following clearances:
- DA1: At least 1.5ft (0.5m) on each side.
- DA2: At least 6ft (1.8m) in front.
- DA3: Always keep the Base plugged in.
- DA4: Always keep the Base near a consistent Wi-Fi signal.
Charging Lucy
ℹ️ NOTE: Charge Lucy once every three months if not in use.
- DB1: Activate charging by aligning Lucy's contacts with the Charging Base contacts.
- DB2: To send Lucy back to the Charging Base, short press the Power button (CE6/CF1).
Vacuum Cleaning
ℹ️ NOTE: Remove clutter from floors for better cleaning efficiency.
Lucy will explore your home automatically and return to the Charging Base when cleaning is complete or when she needs to recharge.
- DC1: Long press the Power button (CE6/CF1) to turn Lucy on or off. Short press to start or pause cleaning.
- For spot cleaning, use the Remote App Control.
Video Streaming and Recording
ℹ️ NOTE: Video and audio recordings are saved on your mobile device. More details are available in the Trifo Home App.
- DD1: Lucy's camera feed is viewable only in the Trifo Home App.
- Receive alerts for detected movement.
- DD2: Video recording range: Day: 68° horizontal, 42° vertical. Night: 60° horizontal, 45° vertical. Audio range is up to 10ft (3m).
Remote App Control
⚠️ WARNING: Improper operation can lead to damage or injury.
DE1: The Trifo Home App provides control over primary functions like movement, suction power, and video recording.
Troubleshooting
- Wi-Fi Issues or Offline: Long press the Power button (CE6/CF1) to reset the connection.
- Reset: Long press the Reset button (CE5).
Care and Maintenance
Regular maintenance ensures optimal performance. Instructional videos are available in the Trifo Home App and at trifo.com/support.
Emptying the Dustbin
- EA1: Press the Dustbin Release Button (CE2) and lift out the Dustbin.
- EA2: Press the Door Release Button (CE1) to open the Dustbin door and empty debris. Close the door before reinstalling.
Cleaning the Dustbin
- Empty the Dustbin.
- EB1: Rinse the inside of the Dustbin with water.
- EB2: Dry completely before reinstalling.
Cleaning the Filters
- EC1: Detach the filters by pulling the left lip of the HEPA filter.
- EC2: Remove debris and wash both filters.
- EC3: Dry completely before reinstalling.
Cleaning the Multi-Surface Roller Brush
ℹ️ NOTE: Using scissors to cut collected debris makes removal easier.
- ED1: Pinch both Release Tabs and lift the Roller Brush Cover.
- ED2: Remove the Brush and any collected hair or debris. Reinstall by inserting the square peg. Secure the cover.
Cleaning the Edge-Sweeping Brush
- EE1: Use a screwdriver to remove the screw holding the brush. Pull out the brush to remove debris, then reinstall.
Cleaning Caster Wheel and Drive Wheels
- EF1: Use a clean, soft, damp cloth to wipe the wheels.
Cleaning Camera Lenses, Sensors, and Charging Contacts
⚠️ WARNING: Do not spray liquids onto lenses, sensors, or contacts.
- EG1: Wipe lenses, sensors, and contacts with a clean, dry, soft cloth.
Maintenance Schedule
| Part | Care Frequency | Replacement Frequency* |
|---|---|---|
| Dustbin | Wash as needed | |
| Primary Filter & HEPA Filter | Once a week (twice a week if you have a pet) | Every 3 months |
| Caster Wheel | Every two weeks | |
| Edge-Sweeping Brush and Multi-Surface Roller Brush | Every two weeks (every week if you have a pet) | Every 6-12 months |
| Camera Lenses | Once a week | |
| Sensors and Charging Contacts | Once a month |
ℹ️ NOTE: Visit trifo.com/accessories for replacement parts.
*Replacement frequency may vary. Replace parts if visible wear appears.
Trifo Customer Care
For questions or comments, contact Trifo before returning to a retailer. Visit trifo.com for support tips, FAQs, and accessory information.
USA & Canada
For assistance, call Customer Care at (866) 908-7436 or email support@trifo.com. Include your name, contact information, and product serial number.
Trifo USA Customer Care Hours: Everyday, 6AM - 9PM PDT.
Outside USA & Canada
Find local support at trifo.com/support.
