Amazfit Neo Smartwatch User Manual and Features

Introduction

The Amazfit Neo smartwatch features a classic black and white STN display, offering excellent visibility in all lighting conditions and exceptional energy efficiency. It is equipped with four physical buttons for navigation and control. The watch boasts a long battery life, lasting over 4 weeks on a single charge (28 days in classic mode, 37 days in basic mode). It incorporates the BioTracker PPG sensor for continuous 24-hour heart health monitoring, capable of identifying atrial fibrillation and other heart rate abnormalities.

Button Operations

Individual Buttons

SELECT button: Used for confirmation, selection, starting/pausing activities, and measuring heart rate. Long press for 2 seconds to power on/off.
BACK button: Used for returning to the previous screen, exiting modes, and turning the backlight on/off (long press for 2 seconds).
UP button: Used for scrolling up through pages or viewing lap records in stopwatch mode.
DOWN button: Used for scrolling down through pages or viewing lap records in stopwatch mode.

Combined Button Operations

Restart: Simultaneously long press [SELECT button] + [UP button] (approx. 2 seconds) until the system restarts.
Factory Reset: Simultaneously long press [BACK button] + [DOWN button] (approx. 2 seconds) to enter the factory reset interface. Short press [SELECT button] to confirm reset, or [BACK button] to cancel.
Monitor: Simultaneously long press [SELECT button] + [DOWN button] (approx. 2 seconds) to access the device ID screen.
Find Phone: Simultaneously long press [BACK button] + [UP button] (approx. 2 seconds) to trigger the phone's alarm.

Wearing and Charging

Wearing

For daily wear, it is recommended to wear the watch at a moderate tightness, about two finger-widths away from the wrist bone, to ensure accurate heart rate measurement. For sports, wear the watch snugly and comfortably to prevent it from sliding, ensuring accurate activity data.

Charging

Connect the watch charger to a USB power source (e.g., wall adapter, computer, power bank). Place the watch into the charging cradle, ensuring the correct orientation and that the metal contacts on the watch back are securely attached to the charger base. A charging indicator will appear on the screen when placed correctly. Note: The charger is a dedicated non-magnetic charging base and is not compatible with other products.

Using Watch Functions

Device Pairing and Unpairing

Before using the Amazfit Neo, download and install the companion App on your smartphone. Pairing the watch with the App is necessary to access all its features and save data to your cloud account.

Scan the QR code in the manual to download the App and complete account registration or login.
Open the App, navigate to 'My' > 'Add Device' > 'Watch' > 'Watch without QR code' > 'Amazfit Neo' to search for nearby devices.
When the App finds the watch, follow the on-screen prompts to complete pairing.
After pairing, the watch may require an update. Keep your phone connected to the internet and Bluetooth enabled, and place the watch and phone close together during the update process.
Once pairing and updating are complete, you can start using the watch's functions. The App also allows for operation and settings adjustments.
To unpair the watch, open the App, go to the device page, and select 'Unbind'.

Function Pages

Short press the [UP button]/[DOWN button] to switch between function pages.

Step Counting ?

Displays the current number of steps taken.

[Display showing steps: 8000 steps, MON 1/23]
Distance ?

Displays the current distance covered.

[Display showing distance: 8.3 km, SUN 10/24]
Calories Burned ?

Displays the current calorie consumption.

[Display showing calories: 326 Cal, SUN 10/24]
Weather ☀️

Displays the current day's weather conditions. If weather data cannot be displayed, open the App to connect the device and update weather information.

[Display showing weather: 18-24°, SUN 10/24]
Do Not Disturb (DND) ?
- ON: Enables DND mode. The watch will not receive notifications pushed from the phone.
- OFF: Disables DND mode. The watch will resume receiving notifications.
- SMART: Smart DND mode automatically activates when the watch detects you are sleeping.
[Display showing DND ON, SUN 10/24]

[Display showing DND OFF, SUN 10/24]

[Display showing DND SMART, SUN 10/24]
Stopwatch ⏱️

Supports timing up to the hundredth of a second.
- Start: Short press [SELECT button] to start timing.
- Lap: During timing, short press [UP button] to record a lap (up to 9 laps supported).
- Pause: During timing, short press [SELECT button] to pause.
- Reset: When paused, short press [BACK button] to reset the stopwatch (return to the initial screen).
- View Laps: When paused, short press [UP/DOWN button] to view lap records.
[Stopwatch display example: 00:00:56]
Alarm ⏰

To use alarms, enable them in the App and set the alarm time. The watch will display the next alarm time. To turn off an active alarm, short press any button to dismiss the reminder. Note: Snooze function is not supported.

[Alarm display example: 12:30 AM, SUN 10/24]
PAI ?

Displays the accumulated PAI score. PAI score is generated based on all-day heart rate monitoring.

[Display showing PAI: 96 TOTAL, SUN 10/24]
Heart Rate ❤️

Entering the heart rate page automatically starts measurement. Ensure the watch is worn correctly, with the back snugly against the skin, until a stable heart rate is detected.
- Single Measurement: Short press [SELECT button] to start measurement.
- All-day Monitoring: To enable all-day heart rate monitoring, go to 'My' > 'My Devices' > 'Amazfit Neo' > 'Heart Rate Detection' in the App and select to enable it.
Tip: After enabling all-day heart rate, the watch will measure heart rate at intervals. The heart rate page will display the most recent measurement.

[Display showing heart rate: 75 BPM, SUN 10/24]
Battery ?

Displays the current battery level.

[Display showing battery: 100%, SUN 10/24]

Sports Sub-screen ?

When connected to the phone, if a sport is started in the App's sports page, related real-time data will be displayed on the watch.

In-sport Controls:

Pause/Resume: Short press [SELECT button].
End (Return): When paused, short press [BACK button].

[Sports display example: 00:01:28, 43.36 KM, 78 BPM]

Notifications ?

1. Enabling Notifications

To use notifications, enable them in the App and ensure the watch is connected to your phone. You can enable Call Reminders, App Notifications, Sedentary Reminders, SMS Reminders, and Goal Reminders as needed.

For iOS devices, pair the watch with your phone via Bluetooth.
For Android devices, ensure the App runs in the background or is whitelisted for auto-start to guarantee notifications are delivered from the phone to the watch.

2. Call Reminder ?

When a call comes in, the watch will beep and display reminder information. During a reminder, you can press the [BACK button] to reject the call, or other buttons to mute the watch. Answering calls is not supported.

Note: Currently, the watch only has character sets for Latin-based languages. For other languages, notifications may not be recognized. For example, if contacts are saved in Simplified Chinese, incoming calls may display 'Incoming Call' instead of the contact name. If the caller's number is not saved, it may display as Arabic numerals.

[Call reminder display example: 138659, SUN 10/24]

3. App Notification Reminder ?

When a notification arrives, the watch will beep and display the App notification count. The content of the message is not shown. The maximum count displayed is 99.

[App notification display example: +1, SUN 10/24]

4. SMS Reminder ✉️

When an SMS arrives, the watch will beep and display the SMS notification count. The content of the message is not shown. The maximum count displayed is 99.

[SMS reminder example: +12, SUN 10/24]

5. Email Reminder ?

Displays the count of unread emails.

[Email reminder display example: +26, SUN 10/24]

6. Activity Reminder ?

The watch will remind you every kilometer during an activity.

[Activity reminder display example: 10 KM, SUN 10/24]

7. Care Reminder ?

When you add friends or family in the App and they tap 'Care' while viewing your data, you will receive a 'Care' reminder on your watch.

[Care reminder display example: LOVE U, SUN 10/24]

8. Heart Rate Alert ⚠️❤️

Enable the heart health monitoring mode or set a measurement frequency within 10 minutes in the App to activate the heart rate alert function. The watch will beep if the measured heart rate exceeds the preset warning threshold and there has been no significant activity in the last 10 minutes.

Note: The watch assesses heart health through continuous heart rate measurement. If the watch alerts you to abnormal heartbeats, pay attention to your health status. This function is for reference only and should not be used as a basis for medical diagnosis. Heart problems may not always be detected through this feature. If you feel unwell, seek medical attention promptly.

[Heart rate alert display example: 165 BPM, SUN 10/24]

9. Irregular Heartbeat Alert ⚠️?

Navigate to 'My' > 'My Devices' > 'Amazfit Neo' > 'Heart Rate Detection' in the Zepp App to enable heart health monitoring. This feature continuously monitors your heart health throughout the day, recording heart rate variations. If suspected irregular heartbeats are detected, the watch will beep.

[Irregular heartbeat alert display example: Heart Irregular, SUN 10/24]

10. Goal Reminder ?

You can set daily calorie or step goals in the App. The watch supports goal reminders and will beep when a goal is achieved. You can disable goal reminders in the App.

[Goal reminder display example: 6000, SUN 10/24]

11. Sedentary Reminder ?

Open Zepp App > My > My Devices > Amazfit Neo > Sedentary Reminder to enable this function. The sedentary time cannot be set; it defaults to reminding you once every hour.

[Sedentary reminder display example: UP, SUN 10/24]

Find Phone ?

The Amazfit Neo can find your phone via Bluetooth. To use this function, press the [BACK button] + [UP button] on the watch.

Requirements: The Find Phone function requires the App to be running and the watch to be connected to the phone. If the App is not running or the watch is disconnected, this function cannot be used.

Operation: Upon entering the Find Phone page, the watch will automatically search for the phone. If not found within 60 seconds, a failure prompt will appear; try searching again. Once found, the phone will emit an alarm sound, which can be turned off by pressing any button on the watch.

Tip: To ensure you can use the Find Phone function anytime, try adding the App to your phone's auto-start whitelist and keep it running in the background. This prevents the function from failing due to the watch and phone being disconnected.

[Find phone display example: FIND..., SUN 10/24]

Sleep Detection ?

The Amazfit Neo supports sleep monitoring. When worn correctly, it can automatically identify and monitor your night's sleep. The App displays a night sleep distribution chart, including total sleep duration, awake time, light sleep, deep sleep, and REM rapid eye movement duration.

It can also monitor daytime naps, recording sleep duration and displaying deep and light sleep stages.

Currently, the Amazfit Neo's night sleep detection records sleep between 18:00 and 11:00 the next day. Daytime naps can be detected between 11:00 and 18:00. Combining these periods covers 24-hour sleep monitoring. Algorithm optimization will continue to provide more scientific and intelligent sleep detection.

Lift-to-Wake

Enable Lift-to-Wake in the App. The screen will light up when you raise your wrist to face yourself. The App allows setting it to be always on or timed.

Tip: The Lift-to-Wake backlight can display for 3 seconds. In low-light conditions, a long press of the [BACK button] for 2 seconds will keep the backlight on for 10 seconds.

Factory Reset

Restores the watch to its factory default state.

Button Operations:

Factory Reset: Long press [BACK button] + [DOWN button].
Confirm: Short press [SELECT button].
Cancel (Return to Watch Face): Short press [BACK button].

[Factory reset display example: RESET?, SUN 10/24]

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