Mount-It! MI-4224 Motorized TV Ceiling Mount

Instruction Manual

Model: MI-4224

Screen Size: Up to 70 inches

Weight Capacity: 35 kg (77 lbs)

VESA Compatibility: 200x100, 200x200, 200x400, 300x200, 300x300, 400x200, 400x300, 400x400, 600x400

Type: Motorized TV Ceiling Mount (Flat/Curved Screens)

Note: Read the entire instruction manual before you start installation and assembly.

For product registration and warranty information, visit: mount-it.com

For questions or comments, contact: support@mount-it.com or 855-925-5668

Introduction and Safety Warnings

The product is powered by electricity. To avoid burns, fire, and electric shock, and to ensure safe and correct use of the system and maintain the longevity of the overall construction and built-in electronics, please read these instructions carefully.

⚠️ General Safety Warnings

  • This appliance can be used by children aged 8 years and above if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • Persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge must not use the appliance, unless they are under supervision, understand the hazards involved, or have been thoroughly instructed in the use of the apparatus by a person responsible for their safety.
  • Do not leave cords or plugs unorganized to prevent tripping hazards.
  • Any attempts to reconstruct the construction are not allowed.
  • Do not begin installation until you have read and understood all instructions and warnings. If you have questions, contact your local distributor.
  • This mounting bracket is designed to be installed and utilized ONLY as specified in this manual. Improper installation may cause damage or serious injury.
  • This product should only be installed by someone with good mechanical ability, basic building experience, and a full understanding of this manual.
  • Ensure the supporting surface will safely support the combined weight of the equipment and all attached hardware and components.
  • Always use an assistant or mechanical lifting equipment to safely lift and position the equipment.
  • Tighten screws firmly, but do not over tighten. Over tightening can cause damage and greatly reduces holding power.
  • This product is intended for indoor use only. Outdoor use could lead to product failure and personal injury.
  • Do not disassemble or change the electronic components of the product without authorization.

Electrical Safety Instructions

  • The appliance is only to be used with the power supply unit provided. Alterations to the power unit are not allowed.
  • Never operate the system with a damaged power supply cord or plug. If any parts are damaged, contact your service agent of purchase for a replacement.
  • Never operate the system in a moist environment or if its electrical components have contact with liquids.
  • Do not clean the product while the power is still connected.
  • Do not disassemble or replace components while the power is still connected.
  • Unplug the appliance when the system is not in use, and keep the power plug out of children's reach.

Remote Control Operation

Note: The remote controller is powered by two AAA batteries (not included).

⚙️ Button Functions

1. Upward/Downward Movement

Press the ⬆️ button: The TV mount will move upward to the lowest-profile position against the ceiling.

Press the ⬇️ button: The TV mount will move downward to the maximum tilt angle position (75° by default).

Press the button: Stops the motion.

Tip: Clear all obstacles within the range of motion.

2. Memory Setting

Press the ? 1 or ? 2 button for 1 second. You will hear a beep, indicating that the current position has been saved to memory. Each button can store a different position.

3. Recall Memory

Press the ▶️ 1 or ▶️ 2 button. The mount will automatically move to the position saved in the corresponding memory button.

4. Reset Mode

If the TV mount cannot be adjusted to the highest position (0° against the ceiling) or the lowest position (max. tilting position):

  1. Unplug and re-plug the power.
  2. Press and hold the button for 5 seconds.

The mount will retract to the highest position, indicating the system has been successfully reset.

5. Reset the Tilt Range for Pitched Ceiling

This function is for use with pitched ceilings. The default tilt range is 0°~75°.

Preparation: Reset the system (see Instructions on A. Button Functions - 4. Reset Mode).

  1. Press the ⬇️, ⬆️, and buttons simultaneously and adjust to the proper position.
  2. Press and hold the ? 1 button until the unit beeps once. Repeat this step 5 times. The unit will emit a long beep to indicate success.

Note: Steps 1 and 2 should be finished within 2 minutes, or the reset will fail.

Note 1: Long press the SET button for 5 seconds to disconnect the device from the app.

? Manual Mode

In any position (except the minimum position against the ceiling), if the TV ceiling mount is manually pushed upward over a distance, it will automatically return to the minimum position against the ceiling.

Remote Controller Coding

C. Coding of Remote Controller and Control Box

  1. When the mount is powered on, press the small button on the control box with a thin tool. The unit emits a beep, indicating the control box is on standby for program coding.
  2. Press the SET button on the remote control. The control box will repeatedly beep for approximately 10 seconds, indicating that the remote control is being programmed. The process finishes automatically when beeping stops.

Note: The TV Mount can be matched with up to 20 remote controllers. To clear data for all remote controllers, press and hold the code matching button for 5 seconds then release. The unit will emit two beeps to confirm successful clearing.

Troubleshooting Guide

This guide helps identify and solve minor problems caused by unusual operation of the electric TV mounts. Simple procedures are easy to follow.

Error Indication

1. The Buzzer Constantly Gives Out Alarm Sound

This indicates an error in the positioning signal.

Solution: Reset the system by following the instruction manual. If the alarm sound continues, please contact Mount-It! for product replacement.

? Remote Control Problems

1. Abnormal Loss Of Power

(Normally batteries are out of power after 24 hours without using the remote control.)

Solution: Please check if the batteries have power. If the problem is not solved, please contact Mount-It! for a replacement remote control. If the problem persists after replacement, contact Mount-It! for product replacement.

2. Buttons On Remote Control Don't Work

Solution: Please check if the batteries have power. If the problem is not solved, please contact Mount-It! for a replacement remote control. If the problem persists after replacement, contact Mount-It! for product replacement.

3. Insensitivity Of Remote Control (Functional Distance Is Less Than 3m)

Solution: Please replace the batteries. If the problem is still not solved, please contact Mount-It! for a replacement remote control.

⚙️ Abnormal Operation

The TV Mount Can't Be Adjusted To 0° Or 75°

Solution: Please reset the system by following the instruction manual. If the problem is still not solved, please contact Mount-It! for product replacement.

? Can't Operate

Solution: Please check if the power adaptor is properly connected to the product and turn the power on. If there is no buzzer sound or red light power indication, check if the power adaptor works properly. If the power adaptor is faulty, contact Mount-It! for a replacement. If the power adaptor works properly, but the TV mount does not, contact Mount-It! for product replacement.

? Abnormal Noise

Solution: Please contact Mount-It! for product replacement.

Parts List

Please identify all parts before assembly. If any parts are missing or damaged, contact Mount-It!.

Part Label Description Quantity
AMain Bracketx1
BCeiling Platex1
CMount Arm Assemblyx1
DSupport Armsx2
ETV Mounting Platesx2
FSupport Barsx2
GControl Boxx1
HRemote Controlx1
IScrew M6x25x4
JScrew M6x25x2
KScrew M6x25x4
LScrew M6x25x4
MScrew D6x4
NScrew M6x4
OScrew M4x8x4
PAllen Wrench (3mm)x1

Hardware

Part Label Description Quantity
M-AScrew M5x14x4
M-BScrew M6x14x4
M-CScrew M6x30x4
M-DScrew M8x30x4
M-EScrew M8x50x4
M-FWasher D5-D8x4
M-GWasher Ø15x08x5x8
M-HWasher Ø15x08x15x8
W-AWood Screw ST6.3x55x6
W-BConcrete Anchor Ø10x45x6
W-CWasher D6x4

Assembly Instructions

WARNING: Installers are responsible for providing hardware for other types of mounting situations. Installers must verify that the supporting surface will safely support the combined weight of the equipment and all attached hardware and components.

  1. Step 1: Mount Bracket Installation

    Attach the Ceiling Plate (B) to the ceiling structure. For wood joists, use Wood Screws (W-A). For concrete ceilings, use Concrete Anchors (W-B) and appropriate drill bits (Ø 4.5mm for wood, Ø 10mm for concrete). Ensure a minimum clearance of 5mm. Then, attach the Main Bracket (A) to the Ceiling Plate (B). Finally, attach the Support Arms (D) to the Main Bracket (A).

  2. Step 2: Attach Mount Arm Assembly and TV Plates

    Attach the Mount Arm Assembly (C) to the Main Bracket (A) using appropriate hardware. Attach the TV Mounting Plates (E) to the back of your TV using screws (e.g., M-A, M-B, M-C, M-D, M-E). Ensure you select screws that are the correct length and thread for your TV. Remove the bottom screws from the TV Mounting Plates (E) and keep them for later use.

    The VESA mounting pattern on the TV plates accommodates sizes such as 200x200, 400x400, and 600x600.

  3. Step 3: Connect TV to Mount and Level

    With assistance, carefully lift the TV and attach it to the Mount Arm Assembly (C). Use hardware like M-F, M-G, and M-H to secure the TV. The leveling knob will touch the ceiling and balance the mount when it folds up to the minimum position. Adjust the TV position as needed, considering screw length options (indicated as 'Too long' or 'Too short' in diagrams) for optimal fit.

  4. Step 4: Connect Cables and Final Checks

    Connect the power cord to the Control Box (G) and plug it into a power outlet. Connect the Control Box (G) to the Mount Arm Assembly (C). Ensure the Remote Control (H) is ready for use.

    WARNING: Anything is not allowed to pass through the mount motion space.

  5. Step 5: Cable Management

    Use the provided cable ties (? [cable ties]) to neatly secure all cables along the mount structure. Ensure there is enough slack in the cables to allow for the full range of arm movement without strain.

Models: MI-4224 Motorized Ceiling TV Mount, MI-4224, Motorized Ceiling TV Mount, Ceiling TV Mount, TV Mount, Mount

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