LET’S GET STARTED
Guardian Alert 911 Plus
Congratulations!
You’re a few steps away from staying connected to emergency services
Device Features
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Built-in fall detection technology |
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Two-way voice communication |
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Call emergency services at the push of a button |
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Powered by 4G LTE Technology |
STATUS LIGHT CHART
SOLID RED: Fully Charged
SOLID BLUE: Placing a Call
FLASHING RED: Charging
FLASHING BLUE: Fall
Detection is ON
INCLUDED ACCESSORIES
Charging Base
Lanyard
Belt Clip
Setting Up a New Device
DEVICE ACTIVATION
If your device was purchased anywhere other than LogicMark. com, please call our dedicated customer support team at 1 800-519-2419. They will assist you in activating your device and purchasing any necessary subscriptions.
SETTING UP A DEVICE
STEP 1: Plug the charging base into a power outlet.
STEP 2: Place your device into the charging base with the charging contacts touching inside the base. Guardian Alert 911 Plus will say “Your Device is Powering On”. It will then say “Your Device is Ready”.
STEP 3: Charge Guardian Alert 911 Plus fully.
STEP 4: Perform a test call by pressing and holding the emergency button until it vibrates. After a short pause you will speak with an emergency services representative.
CONFIRMING BATTERY STATUS
STEP 1: Place your device in the charging base until it announces “Charging”.
STEP 2: Remove it from the base and press the battery test button.
STEP 3: Your device will announce “Battery Low” or “Battery Okay”.
Tips and Reminders
Charge your Guardian Alert 911 Plus device nightly to ensure it is always charged in an emergency.
It is essential to test your Guardian Alert 911 Plus every month to ensure that it is functioning property.
Your Guardian Alert 911 Plus has fall detection included as a feature. No fall detection device can detect 100% of falls. You should always push the emergency button to call for help whenever possible.
Customer Support
CONTACT US VIA PHONE, EMAIL OR ONLINE
To change device settings Customer Support must be contacted.
Call: 1 800-519-2419
Email: info@logicmark.com
Go to: https://www.logicmark.com/customer-support/
WARRANTY INFORMATION
To register your FREE 1-year limited warranty, go to: https://www.logicmark.com/warranty-manuals/
DISCLAIMERS
Privacy Policy: https://www.logicmark.com/privacy-policy/
Terms and Conditions: https://www.logicmark.com/terms/
Guardian Alert 911 Plus
Connected. Safe. Independent.
Copyright © 2025 LogicMark, Inc.
Documents / Resources
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Logic Mark 911 Plus Medical Alert Devices [pdf] Instruction Manual 911 Plus Medical Alert Devices, 911 Plus, Medical Alert Devices, Alert Devices |