Lockly PGD728F Fingerprint Bluetooth Keyless Smart Lock
Product Features
- Patented Anti-Peep Keypad
Digits are randomly displayed on the key pad ensuring access codes to be undetectable to intruders after repeated use. To experience the patented and innovative key pad software, powered by PIN GenieTM, please download the PIN GenieTM Vault App from iOS App Store or Google Play. - Multiple Access Codes & Monitoring
Store up to 8 Access Codes for family, friends, and guests, as well as monitor entry and exit records. - Advanced 3D Fingerprint Recognition (Secure Plus and Secure Pro Only)
Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints to be used and accepts only actual fingerprints – preventing lifted prints from being used. - Complete Privacy
The exterior displayed keypad can be locked and switched off using the simple ON/OFF toggle from the inside panel. The owner can prevent others trying to input the passcode from the outside and entering the home - Offline Access Code (OAC)
The offline access code can allow owners to issue access codes, set the allowed access duration, all without Lockly™ ever connecting to the internet, so in case of power outage, you can still magically and remotely issue Access Codes without any connection to the web. - Automatic Lock
Owners no longer have to worry about forgetting to lock the door. With Auto Lock enabled, Lockly™ Secure will automatically re-lock the door based on your customized timing set between 5-300 seconds. - Backup Keys and 9V Battery Socket
The door can be opened with physical backup keys. There is also a 9V battery connection socket for emergency power backup to access the key pad in case your smart lock runs out of battery.
Product Overview
Outside
Inside
Understanding Your New Lock
After the installation of your new Lockly™ , understanding some key functions of operating your smart lock is important. The following guides will walk you through resetting a lock, adding Access Codes, deleting Access Codes, adding and deleting fingerprints (Applicable to Secure Plus and Secure Pro only) and also how to configure your OAC (Offline Access Code).
For any questions you can always visit http://lockly.com/help for assistance.
Don’t forget that Lockly™ Secure works best with our iOS and Android app. Please download the app by visiting the link below.
Factory Reset
In order to restore the Lockly™ to factory default settings, you must have your “Initial Code” available. The Initial Code can be found on the Initical Code Card that came with your smart lock. (Was n the Quick Start Guide)
After you have the Initial Code ready, push the reset button on the back panel of the Lockly™ to perform your reset. See below to see which Reset Process applies for you. Once the smart lock has been reset, all the data previously stored will be deleted.
If Paired with App
Press Reset Button for one (1) second
Open the Lockly™ smartphone app to add your lock using the Initial Code
If Never Paired
Press Reset Button for three (3) seconds
Keypad Display Switch
The exterior keypad screen can be locked and turned off by using the ON/OFF switch at the back panel (interior) of the smart lock. When it is switched off, people who are outside cannot enter any access codes to unlock the door.
Rebooting Lockly™ SECURE SECTION
NOTICE
Reboot Lockly™ in case of dead battery or malfunction. No settings will be changed and all Access Codes will still be stored within Lockly™.
Press and release the reboot button when you want to reboot the lock. Your Lockly™ will beep once after reboot. Only reboot when necessary.
To reboot, find the reboot button located on the bottom of the exterior side of Lockly™ Secure.
The reboot button is located in the middle of the two 9V battery backup sockets.
You will need something small such as a paperclip, to press the reboot button. Insert the paper clip and press down firmly.
Low Battery
When the battery is in seriously low condition, Lockly™ will make continuous beeping sounds in addition to the flashing low battery icon on the touch screen. You should replace batteries immediately to avoid your smart lock from shutting down.
Your Lockly™ will automatically detect battery polarity. So hold your 9V battery lead in place against bottom of the Lockly™ to temporarily activate the screen to enter your Access Code. Be sure to hold the 9V battery against the contact points located at the bottom of the lock until you have successfully unlocked your door with your Access Code. Once unlocked, batteries should be replaced immediately.
Changing The Battery
Under normal use, the Lockly™ battery will last up to a year. Please check battery levels regularly and change your batteries when the low battery notification is issued. For best practice, always use new batteries.
Open the battery compartment cover and insert four (4) new AA alkaline batteries as shown.
- Make sure the batteries are oriented correctly.
- Replacing the batteries do not reset stored Access Codes.
- To see a list of recommended brands, please visit http://Lockly.com/battery
Configuring Access
Your new Lockly™ Access Code can be any combination of 6 to 8 digits.
Once a new Access Code is entered, the Default Access Code of 123456 would be deleted.
A Maximum of 8 sets of Access Codes can be stored for use.
How to Use the Keypad
There are a total of five (5) buttons on the keypad as shown in the example image to the left. The numbers in each button may differ than what is shown on your device than what is displayed here. To enter your required digit, just simply press the circle where your number is shown. You do not need to press the actual number as anywhere within the circle will suffice.
The button on the bottom is the OK button. You will be pressing this button when you are done entering your Access Code.
Entering Programming Mode
To enter Programming Mode, remove the battery compartment cover on the interior side of the Secure to expose the Reset and Program buttons. Simply press the Program button to enter programming mode.
Note: Program button will be disabled once synced to a smart phone. Configure all settings via synced smart phone. To end Programming Mode, press the Program button anytime. Programming Mode will automatically exit if the keypad is inactive for more than thirty (30) seconds.
After entering Programming Mode, you should see the screen as displayed to the right on your Lockly™ keypad. Follow the following steps to add, delete, or check your Access Codes.
Adding an Access Code
While in Programming Mode, select “1AD” to add an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode.
After pressing “1AD” press “Pd” to add an Access Code.
Enter your new 6 – 8 digit Access Code and press when you are finished. You will then re-enter the code to confirm your new Access Code. Remember, just touch the digit you need within the circle around each 3 numbers. There is no need to touch the exact location of the number. For example, based on the example image to the left, if you need “1”, you can touch the upper left button or the lower right button. For “6”, you would touch the upper right button.
If you have successfully entered your new Access Code twice, you will see the new code displayed here. In this example, we chose 654321. Press to Confirm or to cancel.
To exit or cancel, you can always press .
Deleting an Access Code
While in Programming Mode, select “2DE” to delete an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode.
After pressing “2DE” press “Pd” to delete an Access Code. Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom. In the example shown on the left, the Access Code displayed is 1 3 5 7 9 0 .
Rotate through different Access Codes shown by touching any number on the screen. If you find the Access Code you want to delete, simply hold the OK button for 3 seconds. (Continue on next page) Once you have selected the Access Code you want to delete, Lockly™ will ask you to confirm deletion by showing you the Access Code you are deleting, in this example, 1 3 5 7 9 0. Press to delete, or to cancel.
Deleting an Access CoDE
While in Programming Mode, select “2DE” to delete an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode.
After pressing “2DE” press “Pd” to delete an Access Code.
Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom. In the example shown on the left, the Access Code displayed is 1 3 5 7 9 0 .
Rotate through different Access Codes shown by touching any number on the screen. If you find the Access Code you want to delete, simply hold the OK button for 3 seconds. (Continue on next page)
Once you have selected the Access Code you want to delete, Lockly™ will ask you to confirm deletion by showing you the Access Code you are deleting, in this example, 1 3 5 7 9 0. Press to delete, or to cancel.
NOTE There are two incidents where your Access Code cannot be deleted.
There are no Access Codes set.
The factory default Access Code cannot be delete
There is only one (1) Access Code saved in the smart lock. At least one code must be registered. Please add another Access Code before attempting to delete the existing code.Checking the Access Codes
While in Programming Mode, select “3CH” to check registered Access Codes. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode.
Active Access Codes will then be displayed on the screen in sequence from left to right, top to bottom. In the example shown on the left, the Access Code displayed is 1 3 5 7 9 0 .
Rotate through the different Access Codes by touching any number on the screen.
To exit Check Access Code screen, simply press the OK button.
If there are no Access Codes registered in your smart lock, Check Access Code mode will be invalid. The default Access Code will not be shown on the display keypad, and you will see the following screen shown to the left instead.
Adding a Fingerprint (Secure Plus and Pro Only)
In this section, you will learn how to register a fingerprint to your new smart lock. Fingerprint registration is only available in the Lockly™ Secure Plus / Pro, and not available in Secure models. If you have Secure, you may skip to Section 4.1 to learn about locking and unlocking your door with Lockly™.
We are using an advanced biometric sensor, providing the most secure fingerprint authentication. For security reasons, Lockly™ will only accept fingerprint patterns that consist of cross intersection points. Patterns with no cross intersection points will not be acceptable.
Please check your fingers before registration to make sure the finger you want to register will be acceptable by our system. Otherwise, use an alternative finger to ensure successful registration. The following examples show which types of fingerprint patterns will be acceptable. It is highly recommended to enroll at least one finger from each hand in case the hand you are using is unavailable, such as, in instances like if you are holding items in that hand or have sustained an injury.
The Secure Plus / Pro can register up to ninety-nine (99) fingerprints. Please read the following sections if you want to add or delete fingerprints. We recommend using your app to add fingerprints, however, the following section can show you without using the app.
While in Programming Mode, select “1AD” to add an Access Code. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode.
After pressing “1AD” press “FP” to register a Fingerprint.
Upon pressing “FP”, you will enter Fingerprint Registration Mode and you will see a green
LED ring light up on the fingerprint panel on the exterior side of Lockly™ Secure Plus / Pro.
Once you’re in Fingerprint Registration Mode you will see two numbers displayed on keypad. The top number is your Fingerprint Registration number, in this example to the left, “1”. The bottom number will always start with a “6”.
You must successfully scan your fingerprint six (6) times for it to properly register. Every time you scan your fingerprint, the number on the bottom will change, starting from 6 – then 5, 4, 3, 2, 1, until the fingerprint is successfully registered. Note: For reference, please keep a record of your fingerprint registration number to distinguish whom it was registered to.
NOTICE
Please make sure your fingers are clean from dirt and oils before scanning your fingerprint. Make sure the sensor is also clean by taking a soft cloth and wiping the surface.
Scan your finger by lightly placing your designated finger on the sensor until you hear a beep.
Lift your finger and repeat the process slowly until the digit “6” shown on the screen becomes “1”. If you have successfully scanned and registered your fingerprint, you will hear a long beep, and the Bluetooth icon will flash green.
PASS will show on the keypad and press OK to exit. If you did not successfully register your fingerprint, FAIL will show on the keypad. If FAIL is displayed, press OK to return to the previous screen to rescan your finger.
For instructions on scanning an optimal fingerprint, please proceed to Section 3.7.
Fingerprint Scanning Directions
The fingerprint sensor equipped in Lockly™ Secure Plus / Pro is loaded with powerful fingerprint algorithms to extract quality features from fingers, even in poor conditions. Placing your finger on the sensor correctly helps consistency in fingerprint recognition.The following directions and tips will guide you on how to scan an optimal fingerprint image.
Fingerprint Scanning Tips & Troubleshoot
Tips for Fingerprint Enrollment and Recognition
- Place your finger to completely cover the sensor with maximum contact surface.
- Position the center of your finger (core) to the center of the sensor.
- Hold your finger still for more than a second until you hear a beep.
- Scan a finger that is clean and free from dirt. If a finger is cracked and dry, lightly moisten the finger to improve recognition.
- Children ages 12 and under are not recommended to use fingerprint access due to the constant changes of their fingers during growth.
- The elderly with fading fingerprints may have difficulty in recognition.
- If your finger has a cut, scar, or cracked skin due to dryness, try another finger.
Troubleshooting Fingerprints
In case of poor fingerprint conditions
- If wet – wipe excess moisture from the finger before scanning
- If dry – moisturize or blow warm breath over the finger before scanning
- If dirty – wipe stains and dirt off from the finger before scanning
- Make sure the sensor is clean from dirt or smudges – wipe sensor with soft cloth regularly
For more troubleshooting help, visit http://lockly.com/help
Deleting Stored Fingerprints
While in Programming Mode, select “2DE” to delete a Fingerprint. If you are not in Programming Mode, please see Section 3.2 to enter Programming Mode. After pressing “2DE” to delete, press “FP” to delete a fingerprint.
Your registered fingerprint numbers will be displayed on the screen. Tap the number to rotate to the next registered fingerprint. When you have found the fingerprint ID you want to delete, press and hold the OK button for 3 seconds to delete. (Example shown – “02”) You will then see a confirmation page displaying and the fingerprint number you are deleting displayed in the lower left. Select Y to delete or N to cancel.
Locking/Unlocking Lockly™ with Access Codes
Lockly™ Secure can be unlocked using 1 of 4 ways – via your stored Access Code, registered fingerprint (Secure Plus / Pro only), a smartphone with Bluetooth, or with the physical key supplied with your lock.
Slide your hand across the screen to activate the keypad.
Enter your 6 to 8 digit Access Code followed by the OK button. Press OK anytime to reset if you entered the wrong digit.
If the Access Code entered is correct, the door will unlock. If the Access Code entered is incorrect, Lockly™ will beep twice.
Three consecutive wrong attempts will put Lockly™ in “Safe Mode”. (See Section 4.5)
Lock your Lockly™ Secure by pressing the OK Button anytime when the door is closed. Lockly™ Secure will also auto-lock after five (5) seconds after unlocking and opening.
You may toggle between two types of keypad displays to enter your Access Code. The fixed digit version and the PIN GenieTM version (Recommended). Press and hold the OK Button for 3 seconds to toggle back and forth between the two keypads.
Locking/Unlocking Lockly™ with Fingerprints
Unlocking
Place a registered finger to the fingerprint scanner located on the exterior side of the lock to the right.
To register a fingerprint, please see Section 3.6.
If your fingerprint is registered and acknowledged, you will hear a “beep” sound and a Green LED will light up on the fingerprint scanner. You can then push down the handle and open the door.
If you see a Red LED, it means your fingerprint is not recognized. You must wait until the red LED is off to try again.
For best fingerprint scanning practices, see Section 3.7.
Locking
To lock the Lockly™, press the OK Button anytime when the door is opened.
Locking/Unlocking Lockly™ with App
You must have the Lockly™ iOS or Android app installed in order to lock and unlock with the smartphone app. Please first download the app from the correct store.
Please see the smartphone app manual to follow instructions on how to connect your app to your lock via Bluetooth and learn how to lock/unlock the door using the app.
Locking/Unlocking Lockly™ with Physical Key
To unlock your Lockly™ using the physical key (supplied), open the key cover on the handle by turning the cover counterclockwise to reveal the keyhole.
Insert your key and turn clockwise or counter clockwise to lock or unlock the door.
Safe Mode – Overview
Lockly™ will enter Safe Mode when three (3) consecutive wrong Access Codes are entered within 5 minutes. When in Safe Mode, the lock status icon will start to flash.
To disable Safe Mode, you must unlock the door using the correct fingerprint (Secure Plus / Pro ) or enter the correct Access Code twice in a row. Activate the keypad by pressing and holding for 3 seconds.
Once the screen is activated, enter the correct Access Code carefully twice, pressing after every time.
If you enter the wrong code, the keypad will then be disabled for 10 minutes.
You will see a “10” on the screen, notifying the number of minutes that the keypad is disabled. After 10 minutes, you may attempt to enter the correct Access Code to unlock the door. After the second incorrect attempt to unlock the lock with the wrong Access Code, Lockly™ will disable the keypad for 20 minutes, displaying a “20” on the screen. After the third wrong attempt to unlock the door with the correct Access Code, the screen will be disabled for 30 minutes. (Example A and Example B above).
Note: In order to conserve power, the countdown prompt will only be displayed for 3 seconds.
You can reactivate the screen by sliding your hand across the screen.
Disabling Safe Mode
There are three (3) ways to disable Safe Mode.
- Option 1 – Entering the Correct Access Code
Enter the correct Access Code twice (2) when the keypad is available, pressing after every time the Access Code is entered. - Option 2 – Lockly™ Bluetooth App
Use the app that is synced to your Lockly™ to disable Safe Mode by unlocking the door. If you have not downloaded the app to use with your smart lock, you won’t be able to use this option to disable Safe Mode - Option 3 – Physical Key
There is a pair of keys supplied with your new Lockly™. You may use the keys to manually unlock the door and disable Safe Mode. To learn how to use your physical keys, see Section 4.4.
While in Safe Mode, the keypad will not be lit up when you are using your Physical Key.
Offline Access Code (OAC)
The Offline Access Code (OAC) is a unique feature of Lockly Secure Deadbolt Edition. It allows you to grant access to guests remotely without guests needing to download the app.
To use the OAC feature, make sure you download the Lockly™ app for iOS or Android first, and sync your smart lock to your mobile device.
From there, you can then issue an Offline Access Code within the app.
Go to “Access Management” and choose “Add a New Offline Access Code (OAC)” and follow the on-screen instructions to generate your Offline Access Code.
Understanding Offline Access Code (OAC)
Each lock can issue up to 50 OACs before you have to reset and reissue another set of 50 codes. Your app will generate some to-follow directions automatically for your guests to use. OAC is issued to the guest by asking them to enter a 6-digit number, followed by a 4-digit number, followed again by a 4-digit number, entering in between every set of numbers. See the following example.
Once a sequence like the one above is entered, it automatically activates an OAC to be used for a specific duration of time. In the example above, the Guest’s Access Code will be 234567 to unlock the door. 0987 is the Configuration Number that sets the total duration of the Access Code, whether it’s a 1-time use code, 1-hour duration code, or 30 days.
Important Notes
- Auto Lock Feature
Lockly™ Secure can be programmed to auto-lock between 5-300seconds after the door opens. You can always manually lock by pressingthe button anytime located on the bottom of the keypad.
- 9V Backup Access
When your Lockly™ is out of power, you can temporarily activate the keypad by using a 9V battery against the bottom of the exterior side of the smart lock. Please see Section 2.6 for more info. - Physical Keys
Even though you have your fingerprints registered (Secure Plus / Pro only) and Access Codes stored, it’s always best practice to carry your physical keys with you at all times in case for any reason, Lockly™ falls into Safe Mode. - Initial Code
You may find an Initial Code Card with an Initial Code included in your package. It is very crucial that you do not lose this card. Please store this card safely as you will need the default Initial Code on that card to master reset your lock in case, for any reason, you have lost the phone paired to Lockly™ and also forgot your Access Code. - Troubleshooting
Please visit http://lockly.com/help for troubleshooting and the most frequently asked questions and answers.
Cleaning
Making sure your Lockly™ is clean is the best practice to ensure optimal product use. Follow the DOs and DON’Ts below.
DO
- Rinse the touchscreen with warm water prior to cleaning.
- Use the application of soap with a damp, lukewarm cloth.
- Airdry or wipe dry with a soft microfiber cloth to avoid scratches.
DON’T
- Don’t use abrasives, high-alkaline cleaners, or gasoline to clean your lock.
- Don’t apply cleaning detergent directly in sunlight or at high temperatures.
- Don’t leave cleaning detergent on the display keypad for long periods of time – wash immediately.
- Don’t use scrapers, squeegees, or razors.
Safety Precautions
Please read all instructions carefully. Remind all Lockly™ users of the safety precautions.
Read the following instructions for your own safety
- Do not attempt to disassemble the smart lock by yourself. It can cause product damage, void warranty, and cause injuries.
- Do not use any inappropriate tools that can cause damage or malfunction to your lock.
- Always make sure your door is securely closed and locked when you leave your house to prevent unwanted entry.
- Please keep your Access Codes safe. Restrict access to the back panel of your smart lock and check your settings regularly to ensure Access Codes have not been changed without your knowledge.
- Always dispose of used batteries according to your local laws. DO NOT BURN.
Unauthorized changes and modifications may void your product warranty. If you have questions or any problems while using your Lockly™ Secure Smart Lock, contact our customer service department at help@Lockly.com or visit http://lockly.com/help for technical assistance.
FCC STATMENT
Warning:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonableprotection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
WARNING: This product contains DEHP and other chemicals known to the State of California to cause cancer and birth defects,or other reproductive harm. For more information go to www.P65Warnings.ca.gov
FAQS
Does it work on impact or hurricane doors which are glass with metal casing?
Our locks will accommodate most standard US doors between 1-3/8″-2″ (35mm-50mm) thick and a borehole that is 2-1/8″(54mm). The backset must also be between 2-3/8″ (60mm) to 2-3/4″ (70mm) and the hole in the door edge must be 1″ (25mm). You may also review our installation guides on our website at lockly.com/pages/installation. Please email photos and measurements of the door to us at help@lockly.com so we can confirm the best lock for your door.
Does it work on impact or hurricane doors which are glass with metal casin
Yes! The Lockly app will alert you when the door is open or closed as well as if the door is ajar. We have an auto-lock feature that will automatically lock the door within a time-frame you set in the settings on the app.
Does this sense if you leave the door a jar and make a alarm to alert you close the door? Also does it have auto lock when you close door?
Lockly™ Secure Pro (or any of our Smart Locks with the addition of the Lockly® Secure Link Wi-Fi Hub) and Lockly Vision can be programmed to work with the voice-activated software of Amazon Alexa and Google Home. We are currently working on the addition of Apple’s Siri/HomeKit and hope to integrated capability in the future.
To stay up to date on Lockly products, features, and the app, please visit our website www.lockly.com and sign up for our newsletter.
When will the be apple homekit compatible?
Yes
Ada compliant
We are currently working on ADA compliance for our locks, website and the Lockly app. To stay up to date on Lockly products, features, and the app, please visit our website www.lockly.com and sign up for our newsletter.
Is the lock ADA compliant?
We are currently working on ADA compliance for our locks, website, and the Lockly app. To stay up to date on Lockly products, features, and the app, please visit our website www.lockly.com and sign up for our newsletter.
How many fingerprints can I store?
All of our models with the fingerprint scanner can store up to 99 fingerprints.
How do the auto lock and auto unlock work?
Our auto-lock timer will automatically lock the door after a certain amount of time after being unlocked. To change or disable the settings of Auto-Lock Timer, please go in your Lockly App > Click on Settings at the bottom toolbar > Click on Auto-Lock Timer and adjust the setting to your preference.
Does it work on those exterior doors that have the bars on them with the glass?
Unfortunately no, our locks will not work with that type of door.
Are these locks 5g compatible?
Yes. Our Vision lock is compatible with 2G or 5G networks.
Does it work on all doors?
Our Vision Video Doorbell smart lock can accommodate most standard doors. Vision’s dimensions are 7.79″x3.14″x3.76″ and can fit a door thickness between 3⁄8″ (35mm)-2″ (50mm) and a backset of 2 3⁄8″ (60mm) or 2 3⁄4″ (70mm).