Multi-Function
Food Processor
Instruction Manual
Item No. 34800
SAFETY INSTRUCTIONS
IMPORTANT: Read these instructions carefully before using this appliance and keep them for future reference.
Warning! Read all safety warnings and instructions. Failure to follow these may result in electric shock, fire and/or injury.
- The intended use of this appliance is explained in this instruction manual.
The use of accessories other than those recommended may present a risk of personal injury. - Always check the mains voltage corresponds to the voltage on the rating plate.
- Improper use can cause personal injury or damage to the appliance.
WARNINGS:
- Disconnect from the mains supply before carrying out any routine maintenance.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
- Children shall not play with the appliance.
- Cleaning and user maintenance shall not be done by children unless they are older than 8 years and supervised.
- Keep the appliance and its cord out of reach of children less than 8 years.
- If the supply cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
- Do not use the appliance near or below combustible material such as curtains.
- This appliance is not intended to be operated by means of an external timer or separate remote-control system.
- This appliance is intended to be used in household and similar applications such as: farm houses; by clients in hotels, motels and other residential type environments; bed and breakfast type environments.
- It is not suitable for use in staff kitchen areas in shops, offices and other working environments.
Additional Safety Information:
- Do not let the mains cable run across a cooker or hot area which might damage the cable.
- Only use for intended purpose.
- Do watch your appliance during use.
- WARNING: Do not touch the fop of the appliance or other hot parts during or offer use, only use handles or knobs
- WARNING: Do not wrap the cable around the main body of the appliance during or offer use.
- WARNING: Do not use with remote timing devices
- Unpack the box with care, keeping all the packaging materials until you are satisfied everything is present and in working order.
- Remove ail packaging and foils and store it for later use. Check if the appliance has been delivered completely and that if is in perfect order.
- Be sure to disconnect the power supply before disassembling, installing or adjusting any part of the product.
- If the power cord is damaged, to avoid danger, please contact our company’s customer service department. Do not disassemble and repair by yourself.
- Please check whether the power cord, plug and other parts are damaged before use. If damage is found, please stop using the product and contact our customer service department in time. Do not disassemble and repair by yourself to avoid danger.
- If the product needs repair during use, please contact our company’s customer service department. Do not disassemble it by yourself to avoid danger.
- Before turning on the power, please make sure that the processing cup, processing cup cover and other removable parts are installed in place.
- When the product is working, it is strictly prohibited to put your hands or sharp objects into the feed port of the processing cup. it is strictly prohibited to use any object to replace the push rod, and it is strictly prohibited to put your eyes close to the feed port to prevent accidents.
- It is strictly prohibited for the operator’s body or other hard foreign objects to come into contact with the processing knife, shredding knife (slicing knife or slitting knife) and other parts when the product is turned on to avoid injury or damage to the product.
- After processing, please wait until he processing knife and shredding knife (slicing knife or strip cuffing knife) inside the processing cup stop rotating, and make sure the power is disconnected before removing the removable parts of the food processor.
- When using the mixing function, the cup body and the knife holder must be tightened before they can be installed on the machine body. Do not install the knife holder separately on the machine body.
- When using the stirring function, the combination of the knife holder and the cup body must be completely tightened to avoid abnormalities such as water leakage and the knife holder failing off when the product is working.
- It is strictly prohibited to use the cup when empty, as well as use it when overloaded.
- Do not put overheated ingredients (maximum temperature 80°C) into the cup for processing — this can cause the cup body to break.
- Do not put ingredients beyond the maximum capacity of the cup.
- After processing, please wait until the motor and blade stop rotating, and make sure the power is disconnected before removing the cup body.
- Please operate strictly according to the rated working time: the continuous working time of meat stirring, shredding, slicing, slicing, and stirring functions shall not exceed 7 minute. After completing any of the above functions, stop for 2 minutes as a cycle, and work continuously for 3 cycles. You must stop for 15-20 minutes and wall for the motor to cool down before working again. This method helps extend product life.
- If the product stops working during operation, if may be caused by the motor temperature control protection. Please turn off the power and let it cool for 20-30 minutes before using it again.
- All accessories of this product are not allowed to be sterilized with hot water exceeding 80°C or in a microwave oven to avoid thermal deformation and damage. All parts and materials in contact with food materials comply with food hygiene certification and are clean, hygienic and reliable.
- Do not put the fuselage into water or other liquids, nor rinse it under water or offer liquids (can be wiped with a soft cloth).
- Do not use steel wool, abrasive cleaners or corrosive liquids (such as gasoline or acetone) to clean the product.
- Please be sure to turn off the power before cleaning, and do not directly touch rotating objects (such as mixing knives, slicing knives, juice knives, etc.) with your hands to avoid injury.
- The product should be stored in a place that is out of reach of children. Do not allow people (including children) with physical disabilities, sensory or mental disabilities, or lack of relevant experience and knowledge to use or play with this product.
- Please remove fruits and vegetables with cores, hard seeds, thick skins or hard shells before processing.
- In order to ensure the mixing effect or product life, when using the mixing and conditioning functions, if is recommended to add an appropriate amount of drinking water or milk etc.
- This product is for personal or household use only.
FUNCTIONS
- Chopping Blade
Chop meal / Cut vegetables - Dough Blade
Knead Dough - Emulsifying Disc
Whisk eggs or egg whites - Discs – Slicing / Shredding / Chopping
Slice / shred / chop food and vegetables such as Carrots, Cheese, Cucumber, etc. - Mixing / Blending
Mix fruits, vegetables, crushed ice (with liquid), etc. - Grinding
Grind soy beans, coffee, cried chili, etc. - Base Functions
P: Pulse function, suitable for the early stage of food processing.
0: Close or stop function.
1: Slow level speed, suitable for processing meat, soft fruits and vegetables, such as watermelon and tomatoes.
2: Medium level speed, suitable for processing all fruits and vegetables, such as pears and peaches.
3: High level speed, sailable for processing all ingredients.
USING THE APPLIANCE
- Before using the product for the first time, please thoroughly clean the parts that come into contact with food.
- This product is equipped with a double safety system and will only work offer all parts are installed correctly.
CHOPPING BLADE:
A. Container cup
B. Drive shaft
C. Chopping blade
D. Container lid
- Before puffing in the ingredients, make sure to attach the chopping blade first.
- The container lid must be completely screwed into the container.
- Do not process hard ingredients, such as coffee beans, ice cubes, etc., to avoid the container cup from breaking and the mincing knife blades from deforming and becoming blunt.
- Note that the amount of ingredients added must not exceed the maximum scale of the cup, otherwise it will affect the crushing effect and service life of the product.
- When ingredients stick to the mincing knife and container, be sure to turn off the power first before faking out the ingredients.
EMULSIFYING DISC:
A. Container cup
B. Drive shaft
c. Emulsifying disc
D. Container lid
- When processing egg whites, please ensure that the container cup is dry and free of water and oil stains.
- Never use a whisk to knead dough.
DOUGH BLADE:
A. Container cup
B. Drive shaft
C. Dough blade
D. Container lid
- Before putting in the flour, make sure the dough blade is attached first.
- Do not process hard ingredients, such as coffee beans, ice cubes, etc., to avoid the container cup (A) from breaking and the powder kneader from deforming and breaking.
- Note that the amount of ingredients added must not exceed the maximum scale of the cup, otherwise the processing effect and service life of the product will be affected.
- When ingredients stick to the dough blade and container, be sure to turn off the power first and then take out the ingredients.
- Please select the low speed.
- Please put in the appropriate proportion of flour first, then start the machine, make sure that the dough blade rotates first, and then pour the appropriate proportion of water evenly and slowly. Do not pour the water too fast or at once, so as not to overflow the water. Form info a ball with flour.
DISCS:
A. Container cup
B. Drive shaft
C. Processing Disc
D. Container lid
- Before processing, please confirm that all the ingredients can fit into the container cup.
- When you put ingredients into the feed chute, do not use excessive pressure on the push rod.
- Do not put your hands or other objects (such as knives, forks, spoons, chopsticks, etc.) info the feeding chute, only use the matching pressure rod.
- Note that the amount of ingredients added must not exceed the maximum scale of the cup, otherwise if will affect the use and life of the product.
BLENDER:
A. Install the cup holder
B. Blending cup
C. Pour in unprocessed food
D. Mixing cup lid
E. Small measuring cup
F. Pour out processed food
- Do not put ingredients with a temperature higher than 80°C into the mixing cup.
- Note that the amount of ingredients added must not exceed the maximum scale of the cup, otherwise if will affect the crushing effect and service life of the product.
- When the product is running, you can put ingredients into the feeding port on the lid of the mixing cup.
- The solid food ingredients are better cut into small pieces and crushed before processing.
- When the product is running, do not put your fingers into the mixing cup to avoid accidents.
- It is strictly forbidden to start the machine without covering the lid of the mixing cup.
- If the effect you requested is not achieved within 1 minute, please turn off the product and wait 2 minutes before processing. This method helps extend product life.
GRINDER:
A. Rotate cup holder
B. Dry grinding cup
C. Sealing ring of cup holder
D. Cup holder
- It is strictly prohibited to install a cup holder without a dry grinding cup on the main unit.
- Note that the amount of ingredients added must not exceed the maximum scale of the cup, otherwise if will affect the crushing effect and service life of the product.
- Only suitable for dry food.
- Please check whether there is a cup holder seal before use.
- Do not unscrew the dry grinding cup whilst in operation.
- When using processed ingredients as condiments, you can put the cup lid on and pour directly.
- If the effect you requested is not achieved within 30 seconds, please turn off the product and wait for 2 minutes before processing. This method helps extend product life.
FUNCTION SPECIFICATION
ACCESSORY | SPEED | CAPACITY | TIME | REST TIME |
![]() Chopping Blade |
Min – Max | 500g Max | 15 – 30 Seconds | 1 Minute |
![]() Dough Blade |
Min | 300g flour, 200 ml water Max | 2 Minutes | 30 Seconds |
![]() Discs – Slicing, Shredding, Chopping |
Min – Max | 500g Max | 1 Minute | 1 Minute |
![]() Blender |
Max | 1500 ml Max (Proportion of Food and water 2:3) |
1 Minute | 2 Minutes |
![]() Grinder |
Max | 80g Max | 30 Seconds | 1 Minute |
![]() Emulsifying disc |
Max | 3 Eggs Max | 2 Minutes | 2 Minutes |
TROUBLESHOOTING
ISSUE | CAUSE | SOLUTION |
After powering on, start the button, the product does not work | The container cup is not installed in place | Install container cup in place |
The container lid is not installed in place | Install the container lid in place | |
The orange juice fitter is not installed in place | Install orange juice fitter in place | |
The mixing cup is not installed in place | Install the mixing cup in place | |
The dry grinding cup is not installed in place | Evenly spread the food so it does not overlap. | |
The first few times you use the product, the motor emits an unpleasant smell. | This is not an abnormal phenomenon | If the product still emits this smell after repeated use, please send it to the nearest maintenance paint of our company for inspection. |
Stops during use | Voltage is too low | Check whether the voltage Is too low |
Excessive food ingredients | Disconnect the power and take cut the excess ingredients | |
Push rod has been pressed too hard | Press the push rod tightly | |
Motor temperature control protection | Stop for 20-30 minutes before using | |
Abnormal vibration or loud noise | The product is overloaded | Use less ingredients |
The product is not placed on a stable flat surface, or the foot pads have fell off. | Place the product stably or install the foot pads in place | |
The voltage is too high | Check whether the voltage is too high | |
Excessive ingredients | Disconnect the power and fake out the excess ingredients | |
Knife stuck grinding | The blade is entangled or stuck in the food. | Disconnect the power, take out the food, and cut into small pieces. |
PLUG
- This appliance has been fitted with a BS UK compliant plug which should not be replaced or removed
- The plug is fitted with a UK compliant fuse link which is suitable for this type of appliance and should only be replaced by a fuse link of the same rating
- If access to the fuse link is only possible by removing the plug cover this must only be done by a suitably qualified person.
- If the plug or the mains cable of this appliance is damaged do not use and dispose of the appliance responsibly.
- This appliance is a Class 2 appliance protected by double and reinforced insulation and does not require earthing. Class 2 appliances are indicated by this
symbol marked on the appliance rating plate.
TECHNICAL SPECIFICATION
Product Name: | QUEST Multi-function Food Processor |
Item Number: | 34800 |
Model Number: | HGM-420 |
Rated Power: | 600-800W |
Voltage: | 220-240V~50/60Hz |
Information on Waste Disposal for Consumers of Electrical & Electronic Equipment
This symbol indicates that this product should not be treated as normal household waste and it should be recycled. Please take it to your neatest collection facility or for further details contact your local council or visit www.recycle-more.co.uk.
Importer UK: Benross Marketing Lid Liverpool L24 9HJ
Authorised Representative EU: First Compliance, 3 Old Market Lane, Killarney County Kerry, V93 N2W0, ROI.
Consumer contact E: afterservice@benross.com T +441518327600 (UK)
Made in PRC
Documents / Resources
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Quest HGM-420 Multi Function Food Processor [pdf] Instruction Manual HGM-420, HGM-420 Multi Function Food Processor, Multi Function Food Processor, Food Processor |