8300 IP Controller Algo IP Endpoints

Product Information

Specifications

• Product Name: AT&T Office@Hand SIP Registration Guide for Algo IP Endpoints
• Manufacturer: Algo Communication Products Ltd.
• Address: 4500 Beedie Street, Burnaby V5J 5L2, BC, Canada
• Contact: 1-604-454-3790
• Website: www.algosolutions.com

Product Usage Instructions

Introduction

• AT&T Office@Hand is a business phone system that offers enterprise-grade features, including auto-receptionist and multiple extensions.

Paging Devices

• Devices provisioned as paging devices do not have a phone number or internal extension.
• Registration via Paging Devices allows your Algo IP device to be registered to AT&T Office@Hand for public announcing.

Configuration

1. Log in to AT&T Office@Hand and navigate to Phone System > Phones & Devices > Paging Devices.
2. Click + Add Device to add a new device.
3. Enter a Device Nickname, which will be the name of your SIP-enabled IP paging device within AT&T Office@Hand.
4. Click Next to view the SIP credentials for your new device.
5. Access the web interface for your Algo IP endpoint and go to Basic Settings > SIP. Fill in the required fields with the SIP information for your device.

FAQ

Q: Where can I find additional information on using the AT&T Office@Hand platform?

A: For more details on using the platform, refer to the AT&T Office@Hand User Guide.

Q: Where can I get device-specific configuration details?

A: For information on configuring your specific Algo product, consult the user guide provided with your device.

Disclaimer

• The information in this document is believed to be accurate in all respects but is not warranted by Algo. The information is subject to change without notice and should not be construed in any way as a commitment by Algo or any of its affiliates or subsidiaries.
• Algo and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. Algo assumes no liability for damages or claims from using this manual, products, software, firmware, or hardware.
• No part of this document can be reproduced or transmitted in any form or by any means – electronic or mechanical – for any purpose without written permission from Algo.
• For additional information or technical assistance in North America, please contact Algo’s support team.

INTRODUCTION

• AT&T Office@Hand is a business phone system that connects employees with one solution. It offers enterprise-grade features, including auto-receptionist, multiple extensions, and more.
• This SIP registration guide will demonstrate three methods for integrating Algo IP endpoints with AT&T Office@Hand. These methods are listed by functions within AT&T Office@Hand: Paging Device, Limited Extension, and User Phones.
• The best method will depend on the Algo IP endpoint being provisioned and its intended application.
• For additional information on how to use the platform, see the AT&T Office@Hand User Guide.
• This guide only outlines configuration details for registering Algo IP endpoints to AT&T Office@Hand. For additional information on device configuration, see the user guide for your specific Algo product.

PAGING DEVICES

• Devices provisioned as paging devices do not have a phone number or internal extension. Registration via Paging Devices allows your Algo IP device to be registered to AT&T Office@Hand for public announcing.
• Recommend use:
  • One-way paging (single or multi-site)
• Do not use for:
  • Two-way communication
  • Initiate calls
  • Receive regular telephone calls
  • Any application requiring DTMF, such as DTMF zoning and DTMF for door control
  • Loud or night ringer

Configuration

You will need to open both AT&T Office@Hand and the web interface for your Algo IP endpoint to register your device.

To begin:

1. Log-in to AT&T Office@Hand and open Phone System → Phones & Devices → Paging Devices.
2. Click + Add Device in the top right corner of the table to add a new device.
3. Enter a Device Nickname, which will be the name of your SIP-enabled IP paging device within AT&T Office@Hand.
4. Click Next to see the SIP credentials for your new device. You can also click on your new device from the table to access these details.
5. Open the web interface for your Algo IP endpoint and go to the tabs Basic Settings → SIP. Use the SIP information for your device to fill out the following fields.
   

   Algo IP Endpoint Web Interface Fields	AT&T Office@Hand Fields
   SIP Domain (Proxy Server)	SIP Domain
   Page Extension	User Name
   Authentication ID	Authorization ID
   Authentication Password	Password

   

6. Now go to the tabs Advanced Settings → Advanced SIP and fill out the following fields.
   

   Algo IP Endpoint Web Interface Fields
   SIP Transportation	Click the dropdown and set it to TLS.
   Outbound Proxy	Retrieve the Outbound Proxy from AT&T Office@Hand.
   SDP SRTP Offer	Click the dropdown and set it to Standard.
   SDP SRTP Offer Crypto Suite	Click the dropdown and set it to All Suites.

   
7. Verify the SIP Registration status on the tabs Status → Device
8. Check the registration status in the AT&T Office@Hand web admin portal.
9. Once completed, the device must be added to a Paging Only Group to be used. A paging-only group is a collection of paging devices or desk phones that can receive a paging call. Go to Phone System → Groups → Paging Only to begin.
10. If no Paging Only groups exist, click + New Paging Only in the top right corner of the table. Fill out the Group Name and click Save.
11. To add your Algo IP endpoint to a Paging Only group, click on the group name in the table and expand the Paging section. Click + Add device to group in the top right corner of the table.
12. Select the Paging device, click Continue, and select the Algo IP endpoint(s) to add to the group.
13. You may now page the connecting paging device. To do so, dial *84. When prompted, enter the page group extension number followed by #.

LIMITED EXTENSION

LIMITED EXTENSION – COMMON AREA PHONE

The AT&T Office@Hand Limited Extension is an extension with features limited primarily to calling. This extension has limited features and is not tied to a user.

Recommend use:

• Two-way communication using Algo IP speakers or intercoms
• Initiating or receiving regular telephone calls
• DTMF zoning (multicast or analog zone controller)
• Door control (via DTMF) with intercoms

Do not use for:

• Loud or night ringer (call queue membership is not supported)
• One-way paging (single or multi-site). Using the Paging Devices method is a simpler option.

Configuration

You will need to open both AT&T Office@Hand and the web interface for your Algo IP endpoint to register your device.

To begin:

1. Log-in to AT&T Office@Hand and open Phone System → Groups → Limited Extensions.
2. Click + New Limited Extension in the top right corner of the table or enable an existing one. If creating a new extension, fill out the Limited Extensions fields and Shipping Info fields.
3. Navigate to Phone System → Phones & Devices → Common Area Phones. Click on Existing Phone for the Limited Extension you would like to use.
4. In the Setup & Provisioning window, select your device by going to the Other Phones tab and selecting Existing Phone.
   • You will now see your SIP credentials.
5. You will now see your SIP credentials. Open the web interface for your Algo IP endpoint and go to the tabs Basic Settings → SIP. Use the SIP information for your device to fill out the following fields.
   

   Algo IP Endpoint Web Interface Fields	AT&T Office@Hand Fields
   SIP Domain (Proxy Server)	SIP Domain
   Page Extension	User Name
   Authentication ID	Authorization ID
   Authentication Password	Password

   
6. Now go to the tabs Advanced Settings → Advanced SIP and fill out the following fields.
   

   Algo IP Endpoint Web Interface Fields
   SIP Transportation	Click the dropdown and set it to TLS.
   Outbound Proxy	Retrieve the Outbound Proxy from AT&T Office@Hand.
   SDP SRTP Offer	Click the dropdown and set it to Standard.
   SDP SRTP Offer Crypto Suite	Click the dropdown and set it to All Suites.

   

7. Verify the SIP Registration status on the tabs Status → Device.

USER PHONE – FULL EXTENSION

An AT&T Office@Hand full extension is possible for user phones. This creates a digital line that can initiate or receive regular telephone calls.

• Recommend use:
  • Loud or night ringer (call queue membership is supported)
• Do not use for:
  • Any other application besides loud or night ringing. Other methods are better suited for applications outside of loud or night ringing.
  • See Paging Devices and Limited Extensions above for more details.

Configuration

You will need to open both AT&T Office@Hand and the web interface for your Algo IP endpoint to register your device.

To begin:

1. Log-in to AT&T Office@Hand and open Phone System → Phones & Devices → User Phones
2. Click + Add Device in the top right corner of the table to add a new device.
3. Set the requested fields as needed in the new window. When selecting a device, go to the tab Other Phones and select Existing Phone.
4. After you have completed the process of adding a new user phone, set up and provision your device by either:
   • a. Clicking on the device and clicking Set Up and Provision on the next page.
   • b. Clicking on the kebob icon on the right side of the device’s row and selecting Set Up and Provision.
5. In the Setup & Provisioning window, click Set up manually using SIP
   • You will now see your SIP details.
6. Open the web interface for your Algo IP endpoint and go to the tabs Basic Settings → SIP. Use the SIP information for your device to fill out the following fields.
   

   Algo IP Endpoint Web Interface Fields	AT&T Office@Hand Fields
   SIP Domain (Proxy Server)	SIP Domain
   Page Extension	User Name
   Authentication ID	Authorization ID
   Authentication Password	Password

   

7. Now go to the tabs Advanced Settings → Advanced SIP and fill out the following fields.
   

   Algo IP Endpoint Web Interface Fields
   SIP Transportation	Click the dropdown and set it to TLS. Enabling
   Outbound Proxy	Retrieve the Outbound Proxy from AT&T Office@Hand.
   SDP SRTP Offer	Click the dropdown and set it to Standard.
   SDP SRTP Offer Crypto Suite	Click the dropdown and set it to All Suites.

   
8. Verify the SIP Registration status on the tabs Status → Device

• UG- ATTOAH-07102024
• support@algosolutions.com
• UG-ATTOAH-07102024 support@algosolutions.com July 10, 2024
• Algo Communication Products Ltd. 4500 Beedie Street, Burnaby
• V5J 5L2, BC, Canada
• 1-604-454-3790
• www.algosolutions.com
• Algo Technical Support
• 1-604-454-3792
• support@algosolutions.com

Documents / Resources

ALGO 8300 IP Controller Algo IP Endpoints [pdf] User Guide 8300 IP Controller Algo IP Endpoints, 8300, IP Controller Algo IP Endpoints, Controller Algo IP Endpoints, Endpoints

References

• User Manual