KMC CONTROLS KMC Connect Lite Mobile App User Guide

Q: What is the KMC Connect Lite app used for?
A: The KMC Connect Lite app is used for configuring KMC Conquest Hardware and accessories through your mobile device.

Q: Is the app available for both Android and Apple devices?
A: Yes, the app can be downloaded and installed on both Android and Apple devices.

“`

View Fullscreen

ABOUT KMC CONNECT LITE
The KMC Connect Lite mobile app provides fast configuration of KMC Conquest controllers using Near Field Communication (NFC). With KMC Connect Lite, users can:
· Read, modify, and write data directly from and to an unpowered NFC-enabled KMC Conquest controller still in the box.
· View the read/write history stored on the mobile device. · Create templates for device configuration. · Read from and write to BACnet MS/TP and IP/Ethernet devices.
NOTE: Screens may vary from those in this document, depending on the device. Follow the instructions that pertain to your (Android or Apple) device.

CONFIGURABLE KMC CONQUEST HARDWARE
The following KMC Conquest controllers are configurable using KMC Connect Lite.
· BAC-5900 Series BACnet General Purpose Controllers · BAC-5900A Series BACnet General Purpose Controllers · BAC-9000 Series BACnet VAV Controller-Actuators · BAC-9000A Series BACnet VAV Controller-Actuators · BAC-9300 Series BACnet Unitary Controllers · BAC-9300A Series BACnet Unitary Controllers
The N-Mark 1 designates the location of the NFC board in a KMC Conquest controller.

NOTE: Android devices that do not have built-in NFC but support BLE (Bluetooth Low Energy) can use the HPO-9003 NFC Bluetooth/USB module (fob).

ACCESSORY: HPO-9003 FOB
An HPO-9003 NFC-Bluetooth/USB Module (fob) 3 is required when using KMC Connect Lite Mobile with an Apple device or an Android device without built-in NFC. The device must support BLE (Bluetooth Low Energy, also known as “Bluetooth Smart”). The HPO-9003 includes a USB cable for charging.
3

NOTE: See the KMC Connect Lite Data Sheet for HPO-9003 information and specifications.
MOBILE APP DOWNLOAD AND INSTALLATION
Android
Complete the following steps to download the KMC Connect Lite mobile app for Android. (See below for Apple.)
1. Navigate to Google Play 4 on your device.

KMC Connect Lite Mobile App User Guide

2. Search for KMC Connect Lite.
6

915-019-06M

3. Install the app following the installation procedures of the mobile device. 4. Activate the app. See Mobile App Activation on page 7.
Apple
Complete the following steps to download the KMC Connect Lite Mobile App for Apple. (See above for Android.)
Navigate to the App Store from an Apple device.
5

5. Navigate to the App Store 5 from an Apple Device. 6. Search for KMC Connect Lite. 7. Install the app following the installation procedures of the mobile device.
NOTE: If KMC Connect Lite is downloaded to a computer, the mobile device must be synched with iTunes to install.
8. Activate the app. See Mobile App Activation on page 7.

MOBILE APP ACTIVATION

NOTE: Activation is required before the KMC Connect Lite mobile app can be used.
1. Log in to the KMC Controls web site (kmccontrols.com). 2. Search for and add Part Number CONNECT-LITE-MOBILE to your cart. 3. Complete your purchase and the information to activate the app will be
emailed to you.
NOTE: KMC Connect Lite is included in the annual SI plan renewal. Contact KMC Customer Service for additional licenses. The quantity is limited based on the number of plan renewals purchased.
4. Touch the KMC Connect Lite app icon 6 to open the app.

KMC Connect Lite Mobile App User Guide

KMC Connect Lite

KMC Connect Lite

NOTE: The Enter License Key screen displays the first time KMC Connect Lite opens.
5. Input the information 7 .
6. Touch Submit 8 .

915-019-06M

7 8
7. After activation, proceed to Enable Location on page 8.
ENABLE LOCATION
Complete the following steps to enable device location and relative position detection on an Android device. (For Apple devices, follow these steps with the analogous settings.)
1. When the Allow KMCConnectLite to access this device’s location? screen displays, touch While using this app 9 .

2. When the Allow KMCConnectLite to find, connect to, and determine the relative position of nearby devices? screen displays, touch Allow 10 .

KMC Connect Lite Mobile App User Guide

915-019-06M

3. Proceed to one of the following options:

· Enable built-in NFC if not already enabled (most Android devices). See Enable NFC (Android) on page 9.
· Enable Bluetooth for use with an HPO-9003 fob (all Apple and a few Android devices). See Getting Started on page 12.
ENABLE NFC (ANDROID)
Complete the following steps to enable NFC on an Android device. (For Apple devices, see Enable Bluetooth (Apple and Android) on page 10 instead.)
1. Confirm your Android device has NFC and meets the minimum requirements for Connect Lite. See Device Requirements on page 5.

NOTE: Android devices that do not have built-in NFC but support BLE (Bluetooth Low Energy) can use the HPO-9003 NFC Bluetooth/USB module (fob). See Getting Started on page 12 instead.

NOTE: See the device specifications for detailed phone capabilities.

NOTE:

In some devices, the NFC antenna is located on the battery. If NFC does not work on your phone, verify an Original Equipment Manufacturers battery indicating Near Field Communication is installed. See Device Requirements on page 5.

2. Enable NFC on your phone.

NOTE: There are a different ways to locate the NFC settings in Android devices. Refer to the manufacturer’s instructions for the device you are using.

KMC Connect Lite Mobile App User Guide

915-019-06M

NOTE: When NFC is enabled, the N-Mark 11 displays at the top of the screen. If it is displayed, continue on to Home Screen on page 13.
11

ENABLE BLUETOOTH (APPLE AND ANDROID)
Complete the following steps to enable Bluetooth BLE for use with an HPO-9003 fob. (See Accessory: HPO-9003 Fob on page 6.)

NOTE:

An Apple iPhone 5 with OS version 8.3 was used in this procedure. The steps are similar for other compatible Apple devices. If using an Android that is not NFC-enabled, follow these steps with the analogous Android settings.

1. If the KMC Connect Lite app is still open, close it. See Exit KMC Connect Lite on page 13.

2. Touch the Settings Icon 12 .

3. If Off, touch Bluetooth 13 .

KMC Connect Lite Mobile App User Guide

991155–001199–0066ML

4. Touch the white switch 14 . NOTE: The switch 15 turns green when Bluetooth is enabled.

NOTE:

BLE (Bluetooth Low Energy or “Bluetooth Smart”) must be available on the device. Older devices may have “standard” or “classic” Bluetooth but not BLE. In such cases, the Connect Lite Home screen may still say “BLE: Active” because Bluetooth is active, but reading and writing will not work.

NOTE: Pairing a device with BLE is not necessary and may interfere with BLE functioning properly.
5. Press the Target button 16 to turn on the NFC-Bluetooth fob.

16 17

NOTE: The NFC-Bluetooth fob will make a two-note sound and the blue communication indicator 17 will illuminate. After five minutes of inactivity, the fob will time out and the indicator will turn off.

NOTE:

Older phones may support Bluetooth but not BLE. Only try pairing the fob if you have unsuccessfully tried reading with the fob from the app. To pair the fob to your mobile device, if HPO-9003 appears on the Devices list 18 , press it.

KMC Connect Lite Mobile App User Guide

991155-0-01199-0-066ML

KMC Connect Lite 18

NOTE: With BLE, the HPO-9003 generally does not show up under MY DEVICES in Bluetooth Settings.
GETTING STARTED
Open KMC Connect Lite
NOTE: See Mobile App Download and Installation on page 6 to install KMC Connect Lite.
NOTE: To enable Bluetooth, see Enable Bluetooth (Apple and Android) on page 10.
Complete the following steps to open KMC Connect Lite. 1. On an Android, verify that other NFC apps are closed. 2. Touch the KMC Connect Lite app icon 19 .

KMC Connect Lite

NOTE: The Enter License Key screen displays the first time KMC Connect Lite is opened. See Mobile App Activation on page 7 to activate the app. After activation, this screen will not display again.
3. To begin configuring KMC Conquest controllers using KMC Connect Lite Mobile, see Home Screen on page 13.
Navigation Bar
NOTE: The Navigation bar at the top of the screen stays the same on every page.
NOTE: Screen navigation is the same for Android and Apple devices.
Touch Home 20 , Read 21 , Write 22 , or History 23 to navigate to that screen.

KMC Connect Lite Mobile App User Guide

991155–001199–0066ML

Exit KMC Connect Lite
To close the KMC Connect Lite application, follow the application exit procedure for your device.
HOME SCREEN
The Home screen or Welcome screen displays when KMC Connect Lite is launched. The Home screen describes how to use the app.

1. Press the SETTINGS button 24 to display the Licensing Information screen.
READ SCREEN
Read from NFC/BLE
A READ FROM NFC/BLE displays the configuration settings of a KMC Conquest controller. Complete the following steps to read from a controller.
1. Disconnect the KMC Conquest controller from power.
NOTE: The controller must be unpowered before performing a READ FROM NFC/ BLE or a WRITE TO NFC/BLE. The read or write could be corrupted due to interference between 24 VAC/VDC and NFC.
2. Touch Read 25 .

KMC Connect Lite Mobile App User Guide

25 13

991155-0-01199-0-066ML

NOTE: The Read screen is blank until a READ FROM NFC/BLE is performed.

NOTE: Choose an action 26 displays at the bottom of the screen if there is more than one app installed on the device that uses NFC.
3. Touch the KMC Connect Lite app icon 27 if necessary.
26
27

NOTE: If KMC Connect Lite is the only NFC app on your device, Choose an action does not display.

NOTE:

The KMC Conquest controller must be unpowered before performing a READ FROM NFC/BLE. The READ could be corrupted due to interference between NFC and 24 VAC/VDC. Disconnect the controller from power if necessary.

4. Touch READ FROM NFC/BLE 28 . The phone will scan for the NFC/BLE tag. It is not necessary to pair the phone with the controller first.

KMC Connect Lite Mobile App User Guide

28 14

991155–001199–0066ML

5. Locate the N-Mark 29 on an unopened KMC Conquest product box or the N-Mark 30 on the KMC Conquest controller.
29 28

6. Place the NFC-enabled Android device or paired NFC-Bluetooth fob over the N-Mark on the unopened box 31 or on the N-Mark on the unpowered KMC Conquest controller 32 .

31
32
7. On the NFC-Bluetooth fob, verify the blue indicator light 33 is ON.
33

NOTE: When the NFC board of the controller is within readable range (up to 1½ inches or 4 cm), the Android device makes a sound. The fob, however, does not make a sound when it is in readable range.
NOTE: Do not move the phone or fob until the controller information is displayed on the device screen.

KMC Connect Lite Mobile App User Guide

991155-0-01199-0-066ML

NOTE: A Read operation can take half a minute or more. If it takes significantly longer or an error message appears, check that the blue light on the fob is on (if a fob is used) and that the fob or phone is positioned correctly.
8. In the Successfully read tag box, touch OK 34 .
34
NOTE: The Enter Password screen displays the first time you perform a READ FROM NFC/BLE from a controller since the app was opened.
9. If prompted, type in the Level 2 Password 35 . NOTE: See PASSWORDS on page 29 and the KMC Conquest Controllers
Default Password Technical Bulletin. For security purposes, change the controller’s default password. 10. Touch Submit 36
35 36
NOTE: If you enter no password and touch Submit and then (on the Incorrect Password box) OK, you will be able to see the controller settings, but you will not be able to complete a WRITE TO NFC/BLE.
11. Scroll down and up to view all the sections. NOTE: See KMC Conquest Controller Settings on page 25 for a description
of the contents listed under each section.

KKMMCCCCoonnnnecetcLtiLteitMe oMboilebiAleppAUpspeUr GseuirdGe uide

1166

991155–001199–0066ML

12. Touch 13. Touch

37 on the right end of a section bar to expand that section. 38 to collapse that section.

38
37
NOTE: If you navigate to another screen and then touch READ, the last READ FROM NFC/BLE displays.
Save as Template
NOTE: Select SAVE AS TEMPLATE to create a model-specific template to write the same settings to multiple KMC Conquest controllers.
1. Touch SAVE AS TEMPLATE 39 .

KMC Connect Lite Mobile App User Guide

39 991155-0-01199-0-066ML

2. Enter the Template Name 40 .

NOTE: The Template name can be a maximum length of 20 characters. It can include any combination of alphanumeric, uppercase and lowercase, and special characters.
3. Touch Save 41 to save the template or touch Cancel 42 to continue without saving.
NOTE: Saved templates are loaded from the Write screen. See Load Template on page 20.
WRITE SCREEN
The Write screen is used to modify and write the configuration settings of a KMC Conquest controller.

Write/Modify & Write
Select Write or MODIFY & WRITE to write controller configuration settings to a KMC Conquest controller.

KMC Connect Lite Mobile App User Guide

991155–001199–0066ML

1. From the Read screen, touch Write 43 or MODIFY & WRITE 44 .
43

44
NOTE: The information displayed on the Write screen is that of the last read performed. See Read from NFC/BLE on page 13 to read new configuration information.
2. Touch the box 45 to the left of the section to be changed/modified. NOTE: Changes cannot be made unless the box to the left of the section is
checked.
45 46

3. Touch a field 46 to modify and input the new information.
4. Enter the new information.
5. Complete steps 2 through 4 above to modify the parameters in other sections.

KMC Connect Lite Mobile App User Guide

991155-0-01199-0-066ML

NOTE: Additional configuration options are to load a saved template or use the increment function. See Load Template on page 20 and Increment on page 21.
6. To write the new information to a controller, refer to Write to Device on page 21.
Load Template
Select LOAD TEMPLATE to use a saved model-specific template to write configuration settings to a KMC Conquest controller.
NOTE: See Save as Template on page 17 to create a model-specific template.
1. Complete a READ FROM NFC/BLE.
2. From the Write screen, touch LOAD TEMPLATE 47 .

47
3. Touch the name of the template 48 to load. 4. Touch Load 49 to load the saved template, or touch Cancel 50 to return
to the Write screen.

NOTE: To modify additional fields, refer to Write/Modify & Write on page 18.

KMC Connect Lite Mobile App User Guide

991155–001199–0066ML

Increment
Use the INCREMENT IDS function to change the Device ID and MAC Addr for MS/TP controllers and the Device ID and IP Addr for Ethernet controllers.
To increment the Device ID 51 together with the MAC Addr 52 or the IP Addr 53 by a value of one (1):
1. Touch INCREMENT IDS 54 .
NOTE: IDS stands for IDs or identifiers.

53 52
54

NOTE: To modify additional fields, refer to Write/Modify & Write on page 18.

Write to Device
Select WRITE TO NFC/BLE to write modified configuration information to a KMC Conquest controller.

NOTE:

The KMC Conquest controller must be unpowered before performing a READ FROM NFC/BLE or a WRITE TO NFC/BLE. The Read or Write operation could be corrupted due to interference between NFC and 24 VAC/VDC.

NOTE: Choose an action 55 displays at the bottom of the screen if there is more than one app installed on the device that uses NFC.
1. Touch the KMC Connect Lite app icon 56 .

KMC Connect Lite Mobile App User Guide

915-019-06L

NOTE: If KMC Connect Lite is the only NFC app on your device, Choose an action will not display.
2. Touch WRITE TO NFC/BLE 57 .
57

3. Place the phone or fob over the N-Mark on the unopened box 31 or on the N-Mark on the unpowered controller 32 in the same manner as the Read operation. See Read from NFC/BLE on page 13 for details.

NOTE:

A WRITE TO NFC/BLE can take up to a minute. Successfully wrote tag 58 displays on the screen when the configuration data has been written successfully from KMC Connect Lite to the NFC board inside the controller.

4. Touch OK 59 . 5. Connect the controller to power.

KMC Connect Lite Mobile App User Guide

991155–001199–0066ML

HISTORY SCREEN
The History screen displays a list of the read and write activities performed on the mobile device.
1. Touch History 60 from any screen.
60
View Entry
NOTE: The last read or write performed is the first item listed. 1. Touch the History File Name 61 to view.
NOTE: The selected operation is highlighted. 2. Touch View Entry 62 .
63 61

KMC Connect Lite Mobile App User Guide

NOTE: History entries cannot be modified, only viewed or emailed. 3. Touch History 63 to return to the list of read and write activities.

Clear Entry
Complete the following steps to clear one entry from the history. 1. Touch the History File Name 64 to be cleared.
NOTE: The selected template is highlighted.

991155-0-01199-0-066ML

2. Touch Clear Entry 65 .
64
65
Clear All Entries
Complete the following steps to clear/delete all the read and write history from the mobile device.
1. Touch Clear All 66 .

66
2. In the Clear All? dialog box, touch Yes 67 to clear/delete the history or touch Cancel 68 to keep the history.

KMC Connect Lite Mobile App User Guide

991155–001199–0066ML

KMC CONQUEST CONTROLLER SETTINGS
NOTE: See the KMC Conquest Selection Guide for additional information about each controller.

INFORMATION
See the following table for descriptions of the fields in the Information section.
NOTE: The fields in the Information section are the same for all KMC Conquest controllers.

FIELD NAME
Device Name
Device ID Description
Location
Firmware

DESCRIPTION
· User name of the device · Maximum length of 16
characters · Alphanumeric
· Device identification · Minimum: 1, Maximum:
4194302
· User description of device · Maximum length of 16
characters · Alphanumeric
· User location of device · Maximum length of 16
characters · Alphanumeric
· Current firmware version

EDITABLE

Complete the following steps to make changes to the Information settings of a KMC Conquest controller.
1. From the Write screen, touch the box 69 to the left of Information.

NOTE: The box must be checked in order to make changes to the Information settings.

KMC Connect Lite Mobile App User Guide

991155-0-01199-0-066ML

69 70

2. Touch the desired field 70 to change the setting and input the new information.
3. Complete a WRITE TO NFC/BLE to change the settings of the controller.
NOTE: Settings in the Information section are transferrable from one KMC Conquest series controller to another.
NOTE: See Write to Device on page 21.

COMMUNICATIONS: BACnet MS/TP Controller
See the table below for descriptions of the fields of the Communications section for a BACnet MS/TP controller.
NOTE: The fields in the Communications section are the same for all KMC Conquest BACnet MS/TP controllers.

FIELD NAME
MAC Addr
Baud Rate
Max Master

DESCRIPTION
· Media Access Control Address
· Minimum 0, Maximum 127
· Baud Rate for MS/TP · 9600, 19200, 38400, 57600,
76800
· BACnet MS/TP Max Master · Minimum 1, Maximum 127

EDITABLE

Complete the following steps to make changes to the Communications settings of an MS/TP controller.
1. From the Write screen, touch the box 71 to the left of Communications.
NOTE: The box must be checked in order to change the settings.

KMC Connect Lite Mobile App User Guide

991155–001199–0066ML

71
72
2. Touch the Baud Rate arrow 72 to access Baud Rate options for the controller.
3. Touch one of the following Baud Rate options 73 to select the Baud Rate.

4. Touch the MAC Addr field 74 or the Max Master field 75 to change the setting, and use the numeric keypad 76 to input the new information.

5. Complete a WRITE TO NFC/BLE to change the settings of the controller.
NOTE: Settings in the Communications section are transferrable between all KMC Conquest MS/TP controllers and between all KMC Conquest Ethernet controllers.
NOTE: See Write to Device on page 21.
76
COMMUNICATIONS: Ethernet Controller
Refer to the following table for descriptions of the fields of the COMMUNICATIONS section for an Ethernet controller.

FIELD NAME
Type

DESCRIPTION
· IP (Internet Protocol) or 8802.3

EDITABLE

KMC Connect Lite Mobile App User Guide

991155-0-01199-0-066ML

FIELD NAME
IP Addr Subnet Mask Gateway Addr UDP Port BBMD Addr
BBMD Port

DESCRIPTION
· Internet Protocol Address · Maximum length of 16
characters · Format xxx.xxx.xxx.xxx
· Subnetwork Mask · Maximum length of 16
characters · Format xxx.xxx.xxx.xxx
· Gateway Address · Maximum length of 16
characters · Format xxx.xxx.xxx.xxx
· User Datagram Protocol Port
· Maximum length of 16 characters
· BACnet/IP Broadcast Management Device Address
· Maximum length of 16 characters
· Format xxx.xxx.xxx.xxx
· BACnet/IP Broadcast Management Device Port
· Maximum length of 16 characters

EDITABLE

Complete the following steps to make changes to the Communications settings of an Ethernet controller.
1. Touch the box 77 to the left of Communications. NOTE: The box must be checked in order to change the settings.
77
78 81

2. Touch the arrow 78 to access the Internet protocol Type options for the controller.
3. Touch IP 79 or 8802.3 80 to select the protocol type.

KMC Connect Lite Mobile App User Guide

991155–001199–0066ML

79 80
4. Touch the arrow 81 to access the Internet protocol IP Mode options for the controller.
5. Touch Normal 82 or Foreign Device 83 to select the protocol type.
82 83
6. Touch the desired field 84 to change address and port settings and enter the new information.

KMC Connect Lite Mobile App User Guide

7. Complete a WRITE TO NFC/BLE to change the settings of the controller.
NOTE: Settings in the Communications section are transferrable between all KMC Conquest MS/TP controllers and between all KMC Conquest Ethernet controllers.
NOTE: See Write to Device on page 21.
PASSWORDS
The following is a brief description of passwords used for KMC controllers.

FIELD NAME
Level 1 Level 2

DEFAULT
0000 (See the KMC Conquest Controllers Default Password Technical Bulletin)

DESCRIPTION
Four digits, with each digit being a number 0 to 9. If all four numbers are 0, no password is required of the user for that level.

NOTE: The Level 1 password limits access for changing SETPOINTS of a KMC Conquest controller using a NetSensor.

NOTE: The Level 2 password limits access for changing SYSTEM configurations of a KMC Conquest controller. KMC Conquest controllers are factory-set with a default level 2 password when using STE-9000

991155-0-01199-0-066ML

series NetSensors for configuration. For more information about the default password, see the KMC Conquest Controllers Default Password Technical Bulletin by logging into the KMC Controls web site.
NOTE: Device passwords cannot be changed in KMC Connect Lite.
DISABLING/ENABLING NFC IN CONTROLLERS
Introduction
KMC Conquest controllers have a main circuit board and (mounted just under the N-mark on the top cover) a smaller NFC board. The NFC board functions as a communications “middle man” when NFC operation is enabled. When reading/ writing, KMC Connect Lite communicates directly with the NFC board. When that operation is complete, the NFC board then writes the changed information to the main board.
NFC is enabled by default in new KMC Conquest controllers. After all controllers have been configured and installed, disabling NFC in them provides additional security against undesired changes to the system. Disabling and enabling NFC in controllers requires KMC Connect, KMC Converge, or TotalControl software.
If NFC is disabled, the NFC board in the controller does NOT communicate with the main board. However, KMC Connect Lite can still read and write to the NFC board (with current controller firmware). The NFC board will not communicate that information with the main board (which is connected to the BACnet network). In KMC Connect Lite, NFC reading and writing will appear to be working, but it is not actually making any controller-network changes. However, if NFC is re-enabled, the controller will need to be restarted, and after a cold start, any changes in the NFC board will be written to the main board.
Disabling/Enabling NFC on All Controllers on a Network
To disable NFC on all Conquest controllers on a network at the same time, under Network Manager:
1. Right-click the desired network 85 .
2. Select NFC 86 .
3. Select Disable All 87 .

KMC Connect Lite Mobile App User Guide

85 86
30

87 915-019-06M

To enable NFC on all Conquest controllers on a network at the same time, under Network Manager:
1. Right-click the desired network 88 . 2. Select NFC 89 . 3. Select Enable All. 4. Restart the controllers. To restart multiple controllers: 1. Right-click the desired network 90 . 2. Select Reinitialize Devices… 91 . 3. Uncheck any controllers you do not want to restart 92 . 4. Click OK 93 .
88
89
91
92 90

KMC Connect Lite Mobile App User Guide

93 915-019-06M

Enabling/Disabling NFC on Individual Controllers
To check the NFC operation status within a single controller: 1. Right-click the desired controller in Network Manager 94 . 2. Select Configure Device 95 . 3. Expand NFC Properties to view the properties 96 .
NOTE: The Disabled status field 97 is False when NFC is enabled and True when NFC is disabled.
To then change the status: 1. Click the Direct Command drop-down box 98 . 2. Select Disable NFC or Enable NFC 99 . 3. Click Save Changes 100 . 4. If enabling NFC, restart the controller.
95 94
996
97
100

KMC Connect Lite Mobile App User Guide

98 99
915-019-06M

OFFLINE MODE
Offline mode allows access to KMC Connect Lite when there is no Internet connection to verify the mobile device license.
Offline mode allows the user to operate the KMC Connect lite application for upto 7 days. After that time, the mobile device must be connected to the Internet, and the KMC Connect Lite application must be launched to update or verify the mobile device license.

KMC Connect Lite Mobile App User Guide

915-019-06M

TROUBLESHOOTING

Communication Issues with the (HPO-9003) Fob

NOTE:

NOTE: Pairing a device with BLE is not necessary and may interfere with BLE functioning properly.

· Check that the fob’s blue communication light is on. See Enable Bluetooth (Apple and Android) on page 10. The fob times-out after five minutes of inactivity.
· Turn the fob off and then back on by pressing its button.
· Close KMC Connect Lite and open it again.
· Check for correct positioning of the fob with the NFC mark. See Read from NFC/BLE on page 13.
· Keep the fob within the Bluetooth range of the phone.

Communication Issues with (Internal) NFC
· Check for correct positioning of phone with the NFC mark. See Read from NFC/BLE on page 13.
· Try reading or writing again.
· Check that NFC is enabled on the device. See Enable NFC (Android) on page 9.

Data Read or Written is Corrupted
· Ensure the controller is not powered during a read or write operation.
NOTE: The Conquest controller must be unpowered before performing a READ FROM NFC/BLE or a WRITE TO NFC/BLE. The READ or Write could be corrupted due to interference between 24 VAC/VDC and NFC.

Licensing/Activation Issues
· Be sure to correctly type in the license key. · Contact KMC Controls for assistance.
Password Is Forgotten or Unknown
· To protect against unauthorized tampering with the configuration parameters, Conquest controllers are factory-set with a default Level 2 password. Supply the password when prompted in KMC Connect Lite or an STE-9000 series NetSensor.

KMC Connect Lite Mobile App User Guide

915-019-06M

· For the factory default password, see the Conquest Controllers Default Password Technical Bulletin on the KMC Partner web site.
· The current controller password can be viewed and changed using KMC Connect, KMC Converge, or TotalControl.
Read Button Does Not Appear on the Read Screen
· Neither NFC nor BLE are enabled or supported on the device. · See Communication Issues with the (HPO-9003) Fob on page 34 and
Communication Issues with (Internal) NFC on page 34.

Writing to NFC Does Not Change Information on Network

· In KMC Connect, Converge, or TotalControl, right-click the network and select Regenerate the Network to see the latest information.
· Use KMC Connect, Converge, or TotalControl to check that NFC in the controller has not been disabled. See Disabling/Enabling NFC in Controllers on page 30.

NOTE:

If NFC is disabled, the NFC board in the controller does not communicate with the main board. However, KMC Connect Lite can still read and write to the NFC board (with current controller firmware). The NFC board will not communicate that information with the main board (which is connected to the BACnet network). In KMC Connect Lite, NFC reading and writing will appear to be working, but it is not actually making any controller-network changes.

KMC Connect Lite Mobile App User Guide

915-019-06M

INDEX
A
About KMC Connect Lite 5 Accessories 5, 6 Activation 7, 34 Android
Device Requirements 6 Getting Started 9 NFC 9 Apple Bluetooth
Connect/Pair NFC-Bluetooth Fob 10 Enable Bluetooth 10 Device Requirements 6 Getting Started 10
B
BBMD Addr 28 Bluetooth BLE (Bluetooth Low Energy)
6, 9, 10, 13, 34, 35
C
Clear All 24 Clear Entry 23 COMMUNICATIONS 26, 27, 34 Configuration Password 29 Conquest Controller Settings
COMMUNICATIONS 26 INFORMATION 25 Corrupted Read/Write 34
D
Data 34 Description 25 Device
ID 25 Name 25 Download and Installation, App 6
E
Enable Location 8 Ethernet Controller
BBMD Addr 27 BBMD Port 27 Communications 27 Exit 13
F
Firmware 25 Fob (HPO-9003) 6, 10, 34
G
Gateway Addr 28 Getting Started
Bluetooth & Apple 10

History Screen 23 Clear All 24 Clear Entry 23 Email History 25
HPO-9003 Fob 6, 10, 34

IDS, Increment 21 Important Notices 4 Increment 21 INFORMATION 25
Description 25 Device ID 25 Device Name 25 Firmware 25 Location 25
IP Addr 26, 28

KMC Connect Lite Mobile 7

KMC Connect Lite Mobile App User

Guide

915-019-

06M 2

Offline Mode 2

Licensing 7, 12, 34

MAC Address 21 Modify & Write 18

Navigation Bar 12 NFC
Android Device 9, 34 Bluetooth Fob 6 Controllers 30 Disabling/Enabling 9, 30 N Mark 5

Offline Mode 33

PASSWORDS Forgotten or Unknown 34 Setpoint 29
Purchasing, App 7

Read from NFC/BLE 13

KMC Connect Lite Mobile App User Guide

S
Save as Template 17 Screen Navigation 12
Exit KMC Connect Lite 13 History Screen 23
Clear All 24 Clear Entry 23 Email History 25 History File Name 23 Home Screen 13 Navigation Bar 12 Read Screen Read from NFC/BLE 13 Save as Template 17 Write Screen INCREMENT
Device ID 21 Mac Addr 21 Write to NFC/BLE 21 Setpoint Password 29 Settings 25 COMMUNICATIONS 26 Ethernet Controller 27 BBMD Addr 28 Gateway Addr 28 IP Addr 26, 28 Subnet Mask 26, 28 UDP Port 28 INFORMATION 25 Description 25 Device ID 25 Device Name 25 Firmware 25 Location 25 Subnet Mask 26, 28 Support 4
T
Troubleshooting 34
U
UDP Port 28
W
Write Screen 18 Increment 21 Load Template 20 Modify & Write 18 Write 18 Write to Device 21
915-019-06M

Documents / Resources

KMC CONTROLS KMC Connect Lite Mobile App [pdf] User Guide
IO_ConnectLite_91001912M, KMC Connect Lite Mobile App, KMC, Connect Lite Mobile App, Mobile App, App

References

User Manual

KMC CONTROLS KMC Connect Lite Mobile App

Specifications

About KMC Connect Lite

Mobile App Activation

FAQs

Documents / Resources

References

Leave a comment

Cancel reply