Johnson - logo IQ WIFI 6 Mesh Router
User Guide

Contents hide
1 IQ WIFI 6 Mesh Router
2 TROUBLESHOOTING
3 Documents / Resources
3.1 References
4 Related Posts

IQ WIFI 6 Mesh Router

CONNECT TO INTERNETJohnson Controls IQ WIFI 6 Mesh Router - figConnect one end of the provided ethernet cable into an available port on a modem or router. Johnson Controls IQ WIFI 6 Mesh Router - fig 1Connect the other end into the “WAN” port on IQ WiFi 6Johnson Controls IQ WIFI 6 Mesh Router - fig 2Plug the barrel jack of the power supply into the “DC-IN” port on IQ WiFi 6. Plug the power supply into the wall outlet. Johnson Controls IQ WIFI 6 Mesh Router - fig 3IQ WiFi 6 will automatically power up, configure as the primary IQ WiFi 6, and download any needed updates. The LEDs will be solid green when complete*.
*PRO TIP: If you are adding additional IQ WiFi 6 to the mesh (see step 2) we suggest you might use this time to unbox and power up.
ADD ADDITIONAL IQ WIFI 6 TO EXPAND COVERAGEJohnson Controls IQ WIFI 6 Mesh Router - fig 4Add up to seven IQ WiFi 6 to cover dead spots and improve performanceJohnson Controls IQ WIFI 6 Mesh Router - fig 5Plug the power supply into an additional IQ WiFi 6. The power LED will stop flashing when complete. (Up to 2 min) Johnson Controls IQ WIFI 6 Mesh Router - fig 6Press the WPS button on the primary and then the additional to begin pairing*Johnson Controls IQ WIFI 6 Mesh Router - fig 7IQ WiFi 6 will automatically sync, configure and download any updates. The LEDs will be solid green when complete. (Up to 9 min).
*PRO TIP: Once the “Johnson Controls IQ WIFI 6 Mesh Router - icon 4“ LED on the Primary IQ WiFi 6 is solid you can repeat WPS pairing additional IQ WiFi 6
CONNECT IQ PANEL OR IQ HUB TO NETWORKJohnson Controls IQ WIFI 6 Mesh Router - fig 8On the IQ Panel (or IQ Hub)
Open settings tray, touch Settings, Advanced Settings, type valid Dealer or Installer code, then touch WiFi.Johnson Controls IQ WIFI 6 Mesh Router - fig 9Locate the SSID/Network name IQ_WiFi_XXXXXX and touch it to connect.Johnson Controls IQ WIFI 6 Mesh Router - fig 10Default password is located on the sticker & on the bottom of the Primary Controller Johnson Controls IQ WIFI 6 Mesh Router - fig 11IQ Panel will automatically move to IQWiFi 6’s Security Network.
IMPORTANT NOTE: Make sure that the IQ Panel software is 2.8.0, 3.1.0 or 4.2.0 or higher before pairing to the network
CONFIGURE WIFI NETWORKJohnson Controls IQ WIFI 6 Mesh Router - fig 12On IQ Panel, open settings tray, touch Settings, Advanced Settings, type in valid code, touch Installation, Devices, WiFi Devices, then touch the IQ WiFi iconJohnson Controls IQ WIFI 6 Mesh Router - fig 12Select an SSID/Network name to access the Network Settings page.Johnson Controls IQ WIFI 6 Mesh Router - fig 14Make edits as desired. You’ll use this information to add devices to the network.
IMPORTANT NOTE: When you hange one network (2.4 or 5 GHz) it will automatically change the other to match. Johnson Controls IQ WIFI 6 Mesh Router - icon 1Press “SAVE” to complete. The entire IQ WiFi 6 network will automatically sync and reboot.
IMPORTANT NOTE: If replacing an existing Wi-Fi router, use the same SSID and password so existing devices automatically connect.
CONNECT IQ WIFI 6 TO ALARM.COM
Using the Alarm.com MobileTech app, find the customer accountJohnson Controls IQ WIFI 6 Mesh Router - fig 15Select “Equipment”Johnson Controls IQ WIFI 6 Mesh Router - fig 17
“Add Devices”Johnson Controls IQ WIFI 6 Mesh Router - fig 16“Wi-Fi Router”Johnson Controls IQ WIFI 6 Mesh Router - fig 18“Qolsys IQ WIFI 6”
Locate the MAC address on the bottom the Primary IQ WiFi 6Johnson Controls IQ WIFI 6 Mesh Router - fig 19Enter the MAC or touch the “camera” icon and scan the bar code below the MACJohnson Controls IQ WIFI 6 Mesh Router - fig 20ouch “Add”Johnson Controls IQ WIFI 6 Mesh Router - fig 21Name your device. IQ WiFi 6 will sync automatically.Johnson Controls IQ WIFI 6 Mesh Router - fig 23Johnson Controls IQ WIFI 6 Mesh Router - fig 22IQ WiFi 6 will appear under “Access Points” on the customer’s account
CONNECT DEVICES TO THE NETWORK
IQ WiFi 6 broadcasts 3 SSID/network names:Johnson Controls IQ WIFI 6 Mesh Router - icon 2MAIN: Primary network for customer devices such as TVs, Tablets and appliances
SECURITY: Your private place for IQ Panel, IQ Remotes, Video Doorbells, Cameras, etc.
GUEST: For customer’s guestsJohnson Controls IQ WIFI 6 Mesh Router - fig 24Using the network credentials you created in step 4, add any NEW devices to the MAIN network.
(You’ll move them to the security network in the next step)Johnson Controls IQ WIFI 6 Mesh Router - fig 25To move security devices to the security network, log into your Alarm.com customer account and choose “Wireless Network” under Video settings.

Johnson Controls IQ WIFI 6 Mesh Router - fig 26Choose “Access Point”Johnson Controls IQ WIFI 6 Mesh Router - fig 28Select the “Security” SSID/ Network. (Touch “Advanced” to apply to all cameras.).Johnson Controls IQ WIFI 6 Mesh Router - fig 29Cameras will move automatically
END USER APPJohnson Controls IQ WIFI 6 Mesh Router - fig 30IQ WiFi 6 settings and controls will automatically appear in the end user’s Alarm.com mobile app.
MANAGE WI-FI PROFILES VIEW WI-FI DEVICE LIST PAUSE WI-FI GUEST NETWORK
Johnson Controls IQ WIFI 6 Mesh Router - icon 3 The Alarm.com App is available in the iOS App Store, Google Play Store and more
Johnson Controls IQ WIFI 6 Mesh Router - icon 4 A standalone “IQ WiFi” app is available for end users who are not yet Alarm.com customers

TROUBLESHOOTING

Many troubleshooting issues can identified using the chart below:Johnson Controls IQ WIFI 6 Mesh Router - fig 31IQ WiFi 6 link quality between the primary controller and secondary agents using the LEDs on each unit. To improve link quality move the unit to various locations in the site.Johnson Controls IQ WIFI 6 Mesh Router - fig 32To factory default: press and hold the reset button with a paper clip for 15 sec. until power LED blinks red, release when LED solid red.

GOT QUESTIONS?
CONTACT TECH SUPPORT
techsupport@qolsys.com
Johnson Controls proprietary.
Reproduction without permission is not permitted.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
Document#: IQWIFI6-IM
Revision Date: 2022-11

Documents / Resources

Johnson Controls IQ WIFI 6 Mesh Router [pdf] User Guide
IQ WIFI 6 Mesh Router, IQ WIFI 6, Mesh Router

References

Related Posts

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