IYILO App For Users

Product Usage Instructions

• Please Sign Up on the IYILO APP with your validated Email account and Password. Alternatively, Log In if you already have an account.
• After signing in, click the ‘+’ icon in the middle of the page or use the ‘Add New Device’ button to connect your EV charger.
• Ensure your phone is within 32 ft for optimal connection and the charger is powered on.
• Upon successful Bluetooth pairing, select your Wi-Fi network and enter the password.
• The IYILO EV Charger supports only 2.4GHz Wi-Fi networks. Connect to the appropriate Wi-Fi signal for optimal performance.
• The charger page displays real-time voltage, power, current, accumulated energy (kWh), estimated electricity cost, and charging duration.
• The app records daily charging sessions, syncs them to the cloud, and allows exporting as an Excel file.
• Account owners can create sub-accounts for others and send activation emails for sub-account setup.
• The charger features a preset Plug & Charge mode for immediate charging post-installation.
• Users can set One-Time or Recurring schedules for automatic repeated charging sessions.
• Configure an RFID card in the app to start charging by tapping the card on the charger’s tap zone.

IYILO APP User Manual

• Ensure your EV charger is installed and operating properly before using the App
• Ensure you have validate Email address and phone number for APP registration
• Make sure your mobile device has a stable internet connection for proper App functionality
• Do not operate the App while driving.

IYILO APP User Guide

Log In/ Sign Up

• Please Sign Up IYILO APP with your validate Email account and Password. Or Log In if you have one.

• You can either enter your phone number or skip to the next step.

Add a new device

1. Once you have signed in to your account, please click the “+” in the middle of the page or click the “Add New Device” button directly to add your EV charger.
   Note
   1. Please place your phone within 32 ft of the EV charger for optimal connection.
   2. Please make sure that the IYILO EV Charger stays powered on while adding a new device
2. After the Bluetooth pairing is successful, please select your Wi-Fi network and enter the Wi-Fi password

Note

• IYILO EV Charger supports 2.4GHz only, please connect to the proper Wi-Fi Signal.

Contact Us

1. Click the avatar icon in the top-left corner.
2. Click help ① in the sidebar.
3. There you’ll find the EV Charger User Guide, Email Support, and Contact Us to contact our team directly.

Status Display on Charger page

1. NTC (Temperature Sensor) NEMA14-50P-End
2. NTC (Temperature Sensor) Connector-End
3. Real-time Voltage
4. Real-time power
5. Real-time current
6. Accumulated energy (kWh)
7. Estimated electricity cost (Set basic price to display charge）
8. Charging duration

Note

• NTC sensors monitor and display real-time temperatures. Once the temperature exceeds 185°F, the EV charger will automatically reduce the current accordingly until it returns to a safe temperature range.

APP Function

Look up and export charging data

• The IYILO App records your daily charging sessions and syncs them to the cloud. You can also export your charging records as an Excel file and share them with others.

Multi-account management

• The IYILO app allows the account owner to create sub-accounts for others. To do this, simply follow the steps outlined below：

1. Click “Account Info” ①
2. Click “Invite” ②
3. Add your “Home Name” and click “Yes”
4. Enter the invitee’s email address. ③
5. Select the Invitation Role to “Family Member” or “Guests” ④
6. Click “Done”

After completing the above steps, an invitation email will be sent to the invited member’s email address. Ask the user to activate the sub-account by clicking the activation button in the email.

Charging Mode

Plug & Charge:

• The IYILO Charger comes with a preset Plug & Charge mode, allowing you to start charging immediately after installation.

Note

1. The Plug & Charge function is automatically enabled right out of the box. As long as it’s enabled, you can charge your EV even if the charger is offline.
2. The Plug & Charge button is located at the top of the sidebar. When the Plug & Charge function is enabled, the scheduling feature will be disabled, and vice versa.

Schedule Charging

1. You can find the scheduling feature on the Schedule Charging page.
2. One-Time Schedule lets you set a single schedule, which must fall within the current month.
3. The scheduling feature lets you create one or more recurring schedules.

One-time Schedule

• When One-Time Schedule is enabled, you can set a specific date and start time, and no end time is required.

Recurring Schedule

• You can add up to five schedules. When Recurring Schedule is enabled, select the weekdays and charging duration for automatic repeated charging.

Note

• Scheduled charging cannot be used when Plug & Charge is enabled. Please disable Plug & Charge before setting a schedule.

RFID Cards

• RFID cards must be activated before use.
• Go to Device Info → RFID Card → tap Add → enter the card name and number → tap OK.

Note

• Once your RFID card is configured in the app, you can start charging by tapping the card on the charger’s tap zone.

Set Charging Rate

• Set Charging Rate lets you calculate your charging cost and apply it to scheduled charging for Time-of-Use (TOU) statistics
• To set your charging rate, go to Set Charging Rate in the sidebar. Two types of electricity rates are available: Basic Price and TOU Rate

Basic Price

• When you enter the basic price, the estimated cost will appear on the charging page as ① ‘Estimated Cost’.

TOU Rate

• For the best scheduled charging experience, enter your Time-of-Use (TOU) rate to better track and understand electricity costs.

Note

1. The “Estimate cost” on the charging page only displays the basic price if it has been entered. Otherwise, it will show “0.”
2. The Time-of-Use (TOU) rate is only applicable when scheduling your charging.

Advance Setting

• The IYILO app features advanced settings to meet the diverse needs of our customers.

Dynamic loading balancing

Note

Caution: The dynamic load balancing function can only be configured with an IYILO-owned or licensed energy meter.
Important: Make sure the IYILO EV Charger has a stable Wi-Fi connection.

• Step 1. Please set up your IYILO EV Charger and Energy Meter using the proper installation method.
• Step 2. Open your “IYILO” APP and click “Advanced” on the sidebar. Then select the “load balancing ①”.

• Step 3. Select the charger you want to use if your account has multiple chargers.

• Step 4. Dynamic Load Balancing will automatically measure the current once the charger and energy meter are properly installed on the electrical panel and a stable Wi-Fi connection is available.

• Step 5. Enter the rating of the breaker ① protecting the panel where the CT(s) are installed.

Power Sharing
Power Sharing lets two EV chargers share the same circuit by dividing the maximum available current between them.

• Step 1. Please install two IYILO chargers onto a dedicated circuit breaker (refer to the Installation Guide).
• Step 2. Enter the Power Sharing interface and enable the power sharing button①.
• Step 3. Enter the Circuit Breaker Current Value ②(eg:60A for 48A Maximum Current)

• Step 4. Click the “+” to add your two chargers.

• Step 5. After selecting the chargers, click ‘Submit’.

Reboot Charger

• You can find the ‘Reboot Charger’ button in the Advanced menu to restart the charger.
• Note that the charger can only be rebooted when it is not in use. It cannot be rebooted while charging.

CONTACT

• +1(626) 888-3872
• EMAIL: SUPPORT@IYILO.SHOP
• WEBSITE: WWW.IYILO.SHOP/CONTACT
• www.IYILO.shop

FAQ

Documents / Resources

IYILO App For Users [pdf] User Guide App For Users, App For Users

References

• User Manual