Joolz designs premium, ergonomic strollers and accessories with a focus on sustainability, offering a 10-year transferable warranty and planting a tree for every stroller sold.
Gioia is a Dutch lifestyle brand founded in Amsterdam, dedicated to designing high-quality, ergonomic pushchairs and accessories. Known for their 'Positive Design' philosophy, Joolz creates products that are comfortable, safe, and stylish for both parents and children. Their popular models, such as the Joolz Day, Geo, Hub, and Aer, are engineered to navigate urban environments and travel with ease.
Sustainability is core to the Joolz mission. Through their 'One Stroller, One Tree' initiative, the company plants a tree in a Joolz Birth Forest for every registered stroller. Additionally, many of their fabrics are made from recycled plastic bottles. Joolz supports its commitment to durability and longevity by offering a unique 10-year transferable warranty, ensuring their strollers can be enjoyed by multiple families over time.
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You can register your Joolz stroller at register.joolz.com within six months of purchase. Registration activates the 10-year transferable warranty, which covers material and manufacturing faults.
The serial number is typically located on the chassis frame, often on a sticker near the bottom basket or rear axle. Check your specific user manual for the exact location on your model.
Yes, most Joolz fabrics are detachable and machine washable. Do not use bleach or chemical detergents. Always refer to the care label or instruction manual for specific washing instructions.
Joolz strollers are compatible with various car seat brands such as Maxi-Cosi, Cybex, Nuna, and Joie using specific adapters. Check the Joolz car seat compatibility list for your specific stroller model.
The warranty covers manufacturing defects on the chassis, frame, wheels, adapters, zips, harness, and seams. It does not cover normal wear and tear, such as holes in tires or fabric discoloration from sunlight.