Intertek HF24501BB Gas Fire Table
LIMITATION OF WARRANTY AND LIABILITY
NOTICE: Read this Limitation of Warranty and Liability Before Using This Product. If the Terms Are Not Acceptable, Return the Product at Once, Unopened and the Purchase Price Will Be Refunded. It is impossible to eliminate all risks associated with the use of this product. Such risks arise from weather conditions, the manner of use or application, or other unknown factors, all of which are beyond the control of the Seller and Manufacturer. These risks can cause bodily injury or death, the ineffectiveness of the product, and damage to other property. Seller and Manufacturer do not agree to be an insurer of these risks you agree to accept these risks. Seller and Manufacturer warrant that this product is reasonably fit for the purpose stated in the Owner’s Instructions Manual, subject to the inherent risks described above when used in accordance with the Owner’s Instructions Manual under normal conditions. Seller and Manufacturer provide no other express or implied warranty of fitness or of merchantability or any other express or implied warranty In no event shall Seller or Manufacturer be liable for any incidental, consequential, or special damages resulting from the use or handling of this product. Buyer’s or user’s bargained-for expectation is for home use of the product in accordance with the Owner’s Instructions Manual and under normal conditions and that is the exclusive remedy of the user or buyer and the exclusive liability of Manufacturer or Seller, for any and all claims, losses, injuries or damages (including claims based on breach of warranty or contract, negligence, tort or strict liability) resulting from the use or handling of this product, shall be the return of the purchase price of the product or, at the election of Manufacturer or Seller, the replacement of the product Any claim by buyer or user of this product shall be filed within one (1) year of the date of injury or damage or the claim will be barred. Buyer and user waive any right to file any class action claim for product defect, design defect, or failure to adequately warn of product hazards or safe installation. This Limitation of Warranty and Liability may not be amended by any oral or written agreement.
SAFETY INFORMATION
- THIS UNIT IS INTENDED FOR OUTDOOR USE ONLY!
- This product shall be used outdoors, in a ventilated space and shall not be used in any enclosed area.
- This unit is to be used with LP Gas / Propane Gas only !
- (Propane Gas tank is not attached and not delivered with this unit. Propane and Gas Tank is sold separately).
- Do not attach a remote gas supply to this unit.
- This unit is NOT intended for Natural Gas.
- Converting this unit to Natural Gas is dangerous and not recommended.
- The conversion of this unit shall void the manufacturer warranty.
- Do not use any solid fuel or charcoal for this unit.
- When igniting this unit, exercise caution as some gas pooling from the Burner may cause the flame to flare that could cause injury.
- LP GAS WARNING : Do not use more than 1/4 inch depth of lava rocks / pumice stones above the burner holes.
- Excessive use of lava rocks / pumice stones, will suffocate the flame.
- If the Propane Gas Tank is leaking gas, you can smell, hear a hiss, or sense a leak at the source.
Do the following:
- Disconnect the Propane Gas tank.
- DO NOT attempt to fix the problem yourself.
- Move yourself and all persons away from the immediate area.
- Only when everyone is at a safe distance away from the Fire Table / Column, contact your Gas Supplier or Fire Department for help.
- Applying too much Propane Gas may result in gas pooling and will NOT burn.
- Allow fresh air into the unit so that the remaining gas may escape.
- DO NOT use a flame to check for gas leaks.
- The maximum inlet supply pressure: maximum Gas supply 11 inch w.c. (2.74kPa)
- Use LP propane tanks with the following dimensions: diameter 12 in, height 18 in – capacity 20lbs.
- You must use a Propane Gas Tank that has a collar to protect the Gas Valve.
- DO NOT fill tank over 80% full.
- The tank system must be set up for vapor withdrawal.
- STOP using if any part of the Propane Gas Tank is damaged.
- Rust and dents in tank may be hazardous and should be inspected by a Gas Supplier.
- DO NOT burn anything other than the provided materials for this Fire Table.
- Keep away from the unit for the first 20 minutes after igniting your unit for the first time, as lava rocks / pumice stones could pop out and cause injury.
- Should any rocks pop out, discard them.
- Always ensure that lava rocks / pumice stones are completely dry before use.
- Failure to do so will cause them to crack or pop.
- DO NOT operate unit until all parts are fully assembled.
- DO NOT paint or color any part of this Fire Table / Column.
- Unit may be hot while in use, DO NOT attempt to move it while in use.
- Never leave this Fire Table / Column unattended while in use.
- This unit is NOT intended for cooking.
- Keep all flammable items away and DO NOT use any other fireplace cover for this unit.
- Keep a safe distance to avoid burning skin or clothing.
- DO NOT sit or rest hands or feet on this Fire Table / Column.
- Never place hands or fingers onto upper portion of this unit while in use.
- Keep all electrical cords and fuel supply hose away from heated surfaces.
- Combustible material should NOT be within 72 inches of the top of the unit, and within 48 inches around the entire unit.
- Keep the appliance area clear and free from combustible material, gasoline and other flammable vapors and liquids.
- If the flame goes out while burning, turn the gas valve off.
- Wait 5 minutes before repeating the initial lighting procedure.
- Once you have a flame started, hold down the control knob for 1 minute.
- DO NOT add water into the unit.
- DO NOT operate unit if any part has been under water.
- Immediately call for a Qualified Service Technician to inspect the appliance.
- Where necessary, secure Qualified Service Technician to replace part(s) of the Control System and any gas control parts that has been under water.
- DO NOT disconnect any part while the unit is in use.
- DO NOT store a spare Propane Gas Tank on or near this unit.
- If the Fire Table / Column is placed indoors for storage, detach the Propane GasTank and leave the tank outdoors.
- This unit is for outdoors use ONLY.
- DO NOT operate on a boat or vehicle.
- This unit can only be used on any stationary outdoor flat surface ONLY
- Always remove protective cover before operating (where applicable) and / or use of your Fire Table / Column.
- DO NOT set the Protective Cover (E) over the unit until the Fire Table / Column is turned off and completely cooled down (where applicable).
- Check for leaks after not using the unit for long periods of time.
- Children must never operate this Fire Table / Column.
- Children must be supervised AT ALL TIMES while near this Fire Table / Column.
- The maximum gas supply pressure is 250psi.
- All installation and repair should be done by a Qualified Service Technician.
- This unit should be inspected annually and cleaned regularly.
- Inspect all elements of this Fire Table / Column before each use.
- If there is damage, the Burner must be replaced.
- Be aware of the hazards of high temperatures and stay away from the unit to avoid any burns or injury.
- The gas supply tank should be constructed and marked with the specifications for the LP Gas tanks of the U.S. Department of Transportation or the National Standard of Canada CAN/CSA-B339, LP Gas tanks, spheres and tubes for Transportation of Dangerous Goods and Commission.
- The LP Gas tank must have a listed overfilling prevention device and a QCCI or Type I, LP Gas tank connection.
- This heating appliance should NOT be used on plastic, artificial wood desks or any desk.
When APPLICABLE:
- Keep gas tank at least 5 feet away from unit when lit (if external tank).
- Allow Fire Burner / Column to cool down completely before placing on lid.
- Keep the hose away from any pathways to eliminate any accidental damage (if external tank).
- DO NOT use Fire Table / Column while lid is installed.
- Always remove the lid while Fire Table / Column is in use.
IGNITOR CONTROL BOARD
LIGHTING
- Read the instructions before lighting.
- The control knob must be in “The OFF position.
- Connect the propane cylinder(See Manual).
- Push and turn the control knob counterclockwise to Low.
- Press the igniter button repeatedly to light the burner.
- Release the control knob after 45 seconds.
- if ignition does not occur in 45 seconds, push and turn the burner control knoD to OFF, Wait 5 minutes, fan with newspaper or magazine, and repeat the lighting procedure.
- If ignite does not a light burner, use a long match or long butane lighter
- Adjust the flame to the desired flame with the control knob.
CAUTION: The gas supply must be turned off at the LP gas supply cylinder when this appliance is not in use.
TURNING OFF
- Turn and push the control knobs clockwise to the “OFF” position.
- Turn the cylinder valve on the gas tank clockwise to close.
User’s Guide to Parts and Accessories of The Regulator, Charge Valve of the Cylinder, and Steps to Connecting the Gas Tank to the Fire Table /Column.
This Safety Information passage holds information that :
- shows you the Regulator ( pre-connected to the Fire Table / Column )
- the Charge Valve of the Gas Tank and its relevant Valves.
- There are Fire Table / Column that holds the Gas Tank INTERNALLY and EXTERNALLY
The Owner / User must know all the different parts: Charge Valves and Regulator. This picture shows different parts of the Charge Valve of the Gas Tank and the Regulator (12/19 ) is preconnected to the Fire Table / Column. the different components and parts of the Gas Tank and the Fire Table / Column Regulator, as show on the picture to the left here.
- Pic. A : Shows the Charge Valve of the Cylinder with the different Valves and Coupling Nut, these forms the top of the Gas Cylinder.
- Pic. B : Shows the Regular pre-connected to a hose. This Regulator is pre-connected to the Fire Table / Column.
There are 2 kinds of Fire Table / Column.
- Type 1 : Fire Table / Column that has an internal housing for Gas Tank Cylinders, where the Gas Tank is held inside the Table / Column. The Gas Tank is held and bound in place inside the FIre Table / Column with the Metal Ring and locked down with a Wing Screw / Nut.
- Type 2 : Fire Table / Column that has the Gas Tank externally visible, whereby the hose shall be NO SHORTER than 5 feet.
- In some cases, some Customers purchases separate Gas Tank Holder to hold the Gas Tank. In this case, the 5 feet distance between the Fire Table / Column to the Gas Tank applies too.
User’s Guide : Loading of Gas Tank into the Fire Table / Column.
- The Fire Table / Column has a Door. Open the Door . Inside, you will see a Metal Stand with pre-attached Wing Screw / Nut. Proceed to Unscrew the Wing Screw / Nut
- Load the Gas Tank / Gas Cylinder as indicated by the bold black arrow. Place the Tank / Cylinder gently and snugly into the Metal Stand. Position the Wing Screw / Nut in place. Turn the Wing Screw until fully tightens into the Nut. The Gas Tank / Gas Cylinder is now secured in place.
- The Fire Table / Column has a Door. Open the Door . Inside, you will see a Metal Stand with pre-attached Wing Screw / Nut. Proceed to Unscrew the Wing Screw / Nut
User’s Guide: Connecting the Fire Table / Column to the Gas Cylinder.
- Step 1 : Plug the Black Coupling Nut on the Regulator to the Cylinder Valve.
- Step 2 : Turn the Black Coupling Nut, fully CLOCKWISE until fully locked into the position.
- Step 3 : Check for Leaks by : Brush some soap and water mixture on all connections.
- Turn the gas supply on;if extra large bubbles form on any connection there may be a leak.
- If you smell gas or a leak is discovered, IMMEDIATELY turn the gas valve off, disconnect Propane Gas tank.
- Do not use the appliance until the leak is repaired
FIRE TABLE / COLUMN PARTS INTRODUCTION
Your Fire Table / Column is delivered pre-assembled whereby there is no assembly actions needed. Here below is an introduction to all the parts that form your Fire Table / Column. Each part is different and holds its own function. DO NOT attempt to change and or remove any part(s) thereof. In the event of servicing and or operational issues, contact Qualified Services Technical Support and or seek Qualified Service Technician.
This line art below demonstrates the internal components of the Burner.
Tabulated here below are the description to all parts as shown in above Picture .
User’s Guide Parts and Accessories of Fire Table / Column.
- Tabulated herebelow is the User’s Guide to various Parts and Accessories to form your complete Fire Table /Column.
- Before you start to assemble this product, make sure all parts are present.
- Compare parts with package contents list.
- If any parts are missing or damaged, DO NOT attempt to assemble the product.
CONTENTS

Hardware
ASSEMBLY INSTRUCTIONS
- Check that the Control Knob (13) for the gas supply system is turned to the “OFF” position before starting any assembly
- Attach panel with door (C) and panel with (D) together using 2pcs of Bolts(01) with Screwdriver(02). Pls do not fully tighten
- Attach panel (G ) to the panel (C) together using 2pcs of Bolts(01) with Screwdriver(02). Pls do not fully tighten.
- Attach panel (F) with Panel (G) and Panel (D) together using 4pcs Bolts(01) with Screwdriver(02). Pls do not fully tighten.
- Check that the Control Knob (13) for the gas supply system is turned to the “OFF” position before starting any assembly
- Put Thank holder insert into the bottom holes . Tighten all Bolts
- Put the metal base on the bottom of top, make sure the metal box contact with the window of the panel. And tighten the Bolts
- Fixed the metal base with top using 4pcs of Bolts(01) with Screwdriver(02). And tighten the Bolts
- Turn over the Gas Fire Pit
- Put Thank holder insert into the bottom holes . Tighten all Bolts
USER’S INSTRUCTIONS
Tabulated herebelow are the basic steps to help you light and use your Fire Table / Column.
- STEP1
- Check that the Control Knob (13) for the gas supply system is turned to the “OFF” position before starting any assembly.
- Check that the Control Knob (13) for the gas supply system is turned to the “OFF” position before starting any assembly.
- STEP 2
- Open the Door (C) from the Fire Table / Column (C).
- Open the Door (C) from the Fire Table / Column (C).
- STEP 3
- Place 20 lb. Propane Gas Tank (not included) into the Metal Stand (18).
- Make sure the Propane Gas Tank is placed completely into the Metal Stand (18 ).
- Turn the preassembled Wing Screw (17) in a clockwise direction in to the Nut (17) to secure the Propane Gas Tank tightly.
- STEP 4
- Turn the Cylinder Valve (21 ) on the tank in a clockwise direction to TURN OFF SUPPLY of the LP Gas supply .
- Attach the preassembled Regulator (12/19) from the Fire Table / Column to the Cylinder Valve (21) by turning the Black Regulator Coupling Nut (20 ) clockwise.
- Make sure it is fastened securely and tighten connections – by HAND only.
- STEP 5
- Close the Door (C) back to the Mainframe of the Fire Table / Column (C ).
- Close the Door (C) back to the Mainframe of the Fire Table / Column (C ).
- STEP 6
- Remove the Electronic Ignitor Cap (14) on the electronic Ignitor (14) by unscrewing and slide the Battery (B) into the battery slot (14). Make sure the positive side of the Battery( B ) faces outwards. Screw the Electronic Ignitor Cap (14) over the battery, tightly.
- Remove the Electronic Ignitor Cap (14) on the electronic Ignitor (14) by unscrewing and slide the Battery (B) into the battery slot (14). Make sure the positive side of the Battery( B ) faces outwards. Screw the Electronic Ignitor Cap (14) over the battery, tightly.
- STEP 7
- Subject to your preference, you may pour Lava Rocks / Pumice stones over the Burner Ring. The Guard MUST NOT BE BLOCKED. Refer to the guidance below:
- Subject to your preference, you may pour Lava Rocks / Pumice stones over the Burner Ring. The Guard MUST NOT BE BLOCKED. Refer to the guidance below:
Note: Do not place more than 1/4 inch depth of lava rocks above the burner holes. Doing so will suffocate the flame.
Note: Do not place more than 3KG of lava rocks above the burner holes. Doing so will suffocate the flame.
To ensure proper function, the Guard (01) on the Burner (08) should never have lava rocks (A) covered over it.
SAFETY INFORMATION – OPERATIONS
Before performing a leak test, be sure:
- DO NOT press the Ignitor .
- You are in a spacious outdoor area.
- Connect the Propane Gas tank to the Regulator (12 /19) and turn the Valve (22) on the unit to the “OFF” position.
- Brush soap and water mixture onto all connections.
- Turn the gas supply on;if extra large bubbles form on any connection there may be a leak. If you smell gas or a leak is discovered, IMMEDIATELY turn the gas valve off, disconnect Propane Gas tank.
- Do not use the appliance until the leak is repaired
- The Fire Table / Column has a Door. Open the door. Inspect the Gas Hose (12) before use the Fire Table / Column.
- If there are signs of wear or abrasion on the hose, you must replace the Gas Hose (12).And the Gas Hose must be supplied directly by manufacturer.
- Lava rocks / pumice stones could pop up and strike somebody’s face during the process of lighting this unit.
- Stand away from the Fire Table / Column for the initial 20 minutes after igniting
Observe flame colour and flame height when the Fire Table/Column after being lit :
- Flame color should be yellow / blue.
- Flame height burns at 2 – 10 inches high.
USING YOUR FIRE TABLE / COLUMN
- Before each use, inspect the Gas Hose (12). Replace Gas Hose(12) if there are any signs of cutting, wear or abrasion.
- Before you light your Fire Table / Column, please proceed / adopt the following steps :
- Make sure the Control Knob (13) is in the “OFF” position.
- Open the Door (07) and slowly open the Valve ( 22) on the Propane Gas Tank by turning the Contol Knob (13) counterclockwise.
- Close the Door (07) on the Main Frame (06) of the Fire Table / Column.
- Push and hold in the Electronic Ignitor (14 ) to create sparks within the electrode continue to hold.
- Push in the Control Knob (13) and turn to the “LOW” position.
- Keep holding down the Control Knob (13) to allow gas to flow for 15 seconds.
- If ignition doesn’t occur within a few seconds release the Control Knob (13) and rotate to the “OFF” position.
- Wait for 5 minutes for gas to clear and then repeat the above lighting instructions.
- Once the Fire Table / Column is lit, the flame intensity may be controlled by turning the Control Knob (13) between the “LOW” and “HIGH” positions
Observe flame height when lit:
- Flame color should be yellow / blue.
- Flame height burns at 2 – 10 inches high
SAFETY INFORMATION : TO SHUT DOWN YOUR FIRE TABLE / COLUMN
- To Shut Down your Fire Table / Column, please proceed / adopt the following steps :
- Turn Control Knob (13) clockwise to the “OFF” position.
- Close the Cylinder Valve ( 21) on the Propane Gas tank if you DO NOT intend to use it for a long time
MAINTENANCE – FIRE TABLE / COLUMN
- Before performing any maintenance work, ensure the Control Knob (13) is in the “OFF” position and always disconnect Propane Gas tank.
- Keep the Fire Table / Column free and clear from all combustible materials.
- Visually inspect Burner (08) for obstructions and keep tank enclosure free and clear from debris.
- Use a soft brush to get rid of the mild stains, loose dirt and soil after the burner and pumice stones / lava rocks are completely cooled down. Wipe down with a soft cloth.
- Harsh weather conditions may cause stubborn stains, discoloration and possibly rust pitting.
- Permanent damage may occur if powder or solvent comes in contact with painted or plastic components on this Fire Table / Column.
- Keep the Fire Table / Column stored away from direct sunlight.
- If storing this unit inside, disconnect the Propane Gas tank from the Gas Valve (22) .
- Leave the gas tank outside of your premises.
- Not using manufacturer approved or supplied parts/accessories may result in a defective condition and shall void the warranty of this Fire Table / Column.
- Before performing any maintenance work, always:
- ensure Control Knob (13) is in ‘OFF’ position
- disconnect Propane Gas tank
- Keep the Fire Table / Column free and clear from all combustible materials.
- Visually inspect Burner (08) for obstructions and keep tank enclosure free and clear from debris.
- Place Lid (if applicable) and Protective Cover (E) on the Fire Table / Column when not in use.
- Our Table / Column Fire Table material has been sealed with a treatment that prevents staining and moisture absorption, and for product longevity this Fire
- Table / Column would still require proper care and maintenance to ensure the integrity of the surface.
- Please see below for recommendations on maintaining your Fire Table / Column surface for years of extended use:
- Clean any spills immediately to prevent permanent surface(s) staining or damage to your Fire Table / Column.
- Blot any liquid spills with a clean, dry cloth to avoid spreading of the spill to the rest of the table.
- Immediate cleaning of stains / blotting of spills also prevents absorption of such stains / spills into the surfaces, compared to if such stains / spills are left for exended periods on these surfaces.
- How to Clean your Fire Table / Column surface(s) :
- Mix a mild dish soap into warm clean water, use a soft, clean cloth or sponge..
- Then proceed to remove surface dirt, stains or mild spills.
- Rinse all soap solution off from the surfaces with a damp cloth.
- Dry off completely with a dry cloth to avoid water spots / water marks.
- Regularly cleaning the Fire Table / Column surface will aid in a longer lasting product.
- DO NOT use petroleum-based or abrasive cleaning products.
- DO NOT use any harsh brushes / rough sponges when cleaning the Fire Table / Column surface(s).
- DO NOT slide products across the Fire Table / Column surface(s) to avoid permanent scratching and or damage(s).
- DO NOT place any food on the surface(s) of the Fire Table / Collumn.
- DO NOT eat from the surface(s) of the Fire Table / Column surface.
- Fire Table / Column surface must be covered at all times when not in use.
- Cover your product with an outdoor Protective Cover(E) when not in use to protect it from the elements.
- Store your product indoors during winter months, leave the gas tank outside.
- Avoiding extreme cold temperatures, as extreme cold temperatures may cause cracking of the tabletop
TROUBLESHOOTING
Here below is a simple guide on frequently asked questions / frequently occurring issues. Read through carefully and execute accordinlgy and adequately. Whenever you are uncertain, please contact Qualified Technician Services and/or Fire Department.
Part O. | TROUBLE SHOOTING | |
Herebelow is a simple guide on frequently asked questions / frequently occurring issues. Read through carefully and execute accordinlgy and adequately. Whenever you are uncertain, please contact Qualified Technician Services and/or Fire Department. | ||
Problem | Cause | Solution |
Fire Pit / Fire Table / Column DOES NOT light up. | Ignitor pin (04) and Burner (08) are wet | Dry off with a soft cloth |
Ignitor Battery (B) is incorrectly inserted | Check which direction the battery is inserted OR battery needs to be replaced | |
Ignitor Pin (04) is broken | Contact Manufacturer for a replacement part | |
Ground Wire (03) is loose or disconnected | Reconnect wire to the ignitor box located inside the table behind the ignitor box | |
Ground Wire (03) is shorting between Valve and Ignitor Pin(04) | Contact Manufacturer for a replacement part | |
Burner DOES NOT light while using a match | No Gas flow | Check that the Gas tank isn’t empty |
Regulator(12/19) isn’t connected securely to the tank | Tighten Regulator connection to the Gas tank | |
Gas flow is obstructed | Check all hoses (12) for kinks and bends. | |
Burner holes are clogged | Turn all gas flow connections OFF. Insert an opened paperclip (or similar item) into each of the burner ports to clear them out. | |
Heater unit emits a lot of black smoke | Flame is obstructed at burner holes | Check that all Burner holes are free of any small lava rocks/ pumice stones pieces. |
Regulator(12) hose is kinked | Straighten Hose (12) of all bends or kinks. | |
Sudden drop in gas flow | No Gas flow | Check that the Gas tank isn’t empty. |
Excess flow Safety Valve(11) has been activated | Turn the Control Knob(13) to the ‘OFF’ position. Close the Tank Valve and disconnect Propane gas tank. Turn the Control Knob(13) to ‘HIGH’; wait 1 minute. Turn the Control Knob (13) back to the ‘OFF’ position. Reconnect Propane gas tank. Light the fire unit as indicated in the ‘To Light’ section of this manual. | |
Flame blows out easily | High or gusting winds | Increase flame to ‘HIGH’ |
No gas flow | Check that the gas tank isn’t empty | |
Excess flow safety valve has been activated | See ‘Sudden drop in gas flow’ above |
WARRANTY
- The manufacturer warranty shall be voided, and manufacturer disclaims any responsibility for the following actions whereby the Customer / Consumer / Owner has :
- Made modification(s) to the unit and / or components including the Gas Valve assembly. The Owner shall contact the Local Supplier and Quaified Service Person to repair these parts.
- Use any component part / change to parts that are NOT manufactured or approved by manufacturer
- Use and installation other than what is listed in this Owner’s Manual.
- Please contact the manufacturer for replacement parts.
CONTACT
If you have any questions or concerns, our Trained Staff are ready to assist you.
- Contact: 1-818-435-3985
- Monday-Friday 8 a.m. to 5 p.m. PST