IMOU IPC-AX2E-C Consumer Camera
Welcome
Thank you for choosing lmou.
We are devoted to providing you easy smart home products. If you have problems using the product, please contact our service team before returning your product.
Our service mail: service.global@imoulife.com.
Detailed installation instructions & videos, frequently asked questions can be found at: imoulife.com/support/help
or scan this QR code to help page.
Package Content
- Camerax1
- Power Cable x1
- Pcmer Adapter x1
- Positioning Map x1
- Quick Start Guide x1
- Screw Package x1
- MountlngPlatex1
Camera Introduction 
Note: Press and hold the reset button for 10 s to reset the camera.
LED Indicators
The discription of the LED Indicator Is Included In the following table.
LED Status Device Status
Off Powered off/LED turned off
Rebooting after reset
Red light on Booting
Device malfunction
Green light flashing Waiting for network
Green light on Operating properly
Red light flashing Network connection failed
Green and red light flashing alternately Firmware updating
HOW TO CONNECT
To ensure the best possible wireless performance please make sure that there are no obstacles and electromagnetic between the camera and router
Troubleshooting
| Problem | Solution |
|
Cannot configure the |
• Make sure that your smart phone and the camera are within
range of your Wi-Fi router. • Make sure that the LED indicator on the camera is flashing green |
| How to find the camera Wi-Fi password |
It is the safety code on the device label. |
|
No picture or device is offline |
• Make sure that the LED indicator on the camera is flashing green. See “LED Status” section for details if otherwise. • Make sure that the camera is properly connected to power using the included USB power adapter. • Reposition the camera, router, or both to improve signal strength. |
|
Picture is not clear |
• Check the camera lens for dirt, dust, and spider webs. Clean the lens with a soft, clean cloth
• Remove the vinyl cover on the camera lens. |
|
No audio |
• Make sure that audio function on camera is turned on.
• Make sure that audio is turned up on viewing device. |
| Human detection does not work | Make sure that you have enabled Human Detection in the Device Settings interface of lmou Life App. |
| Camera stuck downwards |
Check Privacy Mode setting on lmou Life App. |
|
Fail to scan QR code |
• Clean the camera lens of your smart phone.
• Make sure that there is enough light on the QR code. • Do not hold the QR code too close to the camera. |
Documents / Resources
 |
IMOU IPC-AX2E-C Consumer Camera [pdf] User Guide IPC-AX2E-C, IPCAX2EC, 2AVYF-IPC-AX2E-C, 2AVYFIPCAX2EC, IPC-AX2E-B, IPCAX2EB, 2AVYF-IPC-AX2E-B, 2AVYFIPCAX2EB, IPC-A4X-B, IPCA4XB, 2AVYF-IPC-A4X-B, 2AVYFIPCA4XB, IPC-AX2E-C Consumer Camera, Consumer Camera, Camera |
