HYPERX Cloud Alpha Wireless Gaming Headset
Overview
A. Status LED
B. Power button
C. Mic mute/mic monitoring button
D. USB-C charge port
E. Microphone port
F. Volume wheel
G. Detachable microphone
H. Microphone mute LED
I. USB adapter
J. Wireless status LED
K. Wireless pairing pin hole
L. USB-C charge cable
Usage
Setting up with PC
Right-click speaker icon > Select Open Sound settings > Select Sound control panel
Playback Device
- Set Default Device to “HyperX Cloud Alpha Wireless”
- Follow the instructions on the DTS instruction card to enable DTS Headphone:X
Setting up with PlayStation 5
Go to the home page and select Settings > Sound
Microphone: Input Device: USB Headset “HyperX Cloud Alpha Wireless”
| STATUS | LED |
| Searching | Slow breathing green |
|
Connected* |
90% — 100%: Solid green for 5s |
| 10% — 90%: Blinking green for 10s | |
| 10% — 90%: Blinking green for 10s |
Recording Device
Set Default Device to “HyperX Cloud Alpha Wireless”
Audio Output:
- Output Device: USB Headset “HyperX Cloud Alpha Wireless”
- Output to Headphones: All Audio
- Battery level indication
- The status LED will automatically turn off to conserve battery life
Power button
- Power on/off – Hold button for 3 seconds to power headset on/off
- Battery level status – Press button to hear current battery level voice prompt
Mic mute / mic monitoring button
- Mic mute toggle – Press button to turn the mic mute on/off
Microphone mute LED On – Mic muted Microphone mute LED Off – Mic active - Mic monitoring toggle – Hold button for 3 seconds to toggle mic monitoring on/off
Volume wheel
Scroll up and down to adjust the volume level
Charging
It is recommended to fully charge your headset before first use.
| STATUS LED | CHARGE STATUS |
| Fully Charged | Solid green |
| 10% — 99% | Breathing green |
| < 10% | Breathing red |
HyperX INGENUITY Software
Go to hyperxgaming.com/ngenuity to download the INGENUITY software. INGENUITY software features include:
- DTS Headphone:X
- Adjustable EQ settings
- Adjustable auto shut-off behavior
- Battery level indicator
Questions or Setup Issues?
Contact the HyperX support team or see the user manual at: hyperxgaming.com/support/headsets
WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended periods of time.
Documents / Resources
 | Cloud Alpha Wireless Gaming Headset |
 | Cloud Alpha Wireless Gaming Headset |
References
- High Quality Gaming Gear – HyperX UShyperxgaming.com
- HyperX | High Quality Gaming Gear – HyperX UShyperxgaming.com
- User Manualmanual.tools
Ihre Anleitung ist der letzte Müll, wenn der KH (HYPERX Cloud Alpha Gaming-Headset) eingeschaltet wird, höre ich “Power-On” – “Battery-Level is 100%”. Windows findet aber die KH nicht und sie werden auch nicht unter “Sound-Settings” angezeigt. In Windows wird nicht einmal der BT-Dongle im “Device Manager” angezeigt. Ich höre auch Connected/Disconnected, aber es gibt keinen Sound (Musik). Es liegt weder am PC noch an den Einstellungen, da mein Google Pixel 8 Pro, SONY WF-1000XM5, Logitech G PRO BT, G915 X LIGHTSPEED, TV und PS4 gefunden wird.
P.S. Die KH sind völlig nutzlos, werde sie umtauschen und nie wieder Hardware dieser nutzlosen Firma kaufen. FINGER WEG
P.S. Die KH sind völlig nutzlos, werde sie umtauschen und nie wieder Hardware dieser nutzlosen Firma kaufen. FINGER WEG
Why is my HyperX Cloud Alpha Wireless headset not recognized by Windows or Device Manager even though I hear connection prompts?
Based on your description, the headset is powering on and providing internal voice prompts, but the USB Wireless Adapter is not being recognized by your PC. Please try the following troubleshooting steps:
HyperX Cloud Alpha Wirelessis set as the Default Device in both the Playback and Recording tabs.If the USB dongle is not detected on any computer and does not show a status LED, it is likely a hardware failure, and you should proceed with your plan to exchange the unit under warranty.
Read the full Q&A page