VOVO Stylement Bidet User Manual

To Our Customers

Thank you for choosing our bidet. For your safety, please read this manual carefully. Please refer to this manual if you have any questions while using the product. VOVO is not responsible for damages caused by misuse. Product warranty is included in this manual. Please do not lose it.

Product Characteristic

The VOVO Stylement Bidet offers various models with distinct features:

• VB-6000SE (elongated) / VB-6100SR (round): Posterior wash, Feminine wash, Turbo wash, Dry, UV LED Sterilization.
• VB-4000SE (elongated) / VB-4100SR (round): Posterior wash, Feminine wash, Turbo wash, Dry, Deodorization, UV LED Sterilization.
• VB-3000SE (elongated) / VB-3100SR (round): Posterior wash, Feminine wash, Turbo wash, Dry, LED light.

Important Safety Instructions

When using electric appliances, especially when children are present, basic safety precautions should always be followed.

DANGER - Electrical parts are live even when the switch is off. To reduce the risk of death by electric shock:

1. Do not use while bathing.
2. Do not place or store the appliance where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. If an appliance falls into water, unplug it immediately. Do not reach into the water.

WARNING - To reduce the risk of burns, electrocution, fire, or injury to persons:

1. Close supervision is necessary when this appliance is used by, on, or near children or persons with disabilities.
2. Use this appliance only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
3. Never operate this appliance if it has a damaged cord or plug, is not working properly, or has been dropped, damaged, or dropped into water. Return the appliance to a service center for examination and repair.
4. Keep the cord away from heated surfaces. Do not wrap the cord around the appliance.
5. Never block the air openings of the appliance or place it on a soft surface, such as a bed or couch, where the air openings may be blocked. Keep the air openings free of lint, hair, and other objects.
6. Never use while sleeping.
7. Never drop or insert any object into any opening or hose.
8. Do not use outdoors or operate where aerosol (Spray) products are being used or where oxygen is being administered.
9. Do not use an extension cord with this appliance.
10. Use this appliance only for household use.
11. Connect this product to a properly grounded outlet only. See Grounding Instructions.

SAVE THESE INSTRUCTIONS

Safety Precautions

Follow all safety precautions in this manual for your safety.

Caution: In order to avoid hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by utility.

The following terms are used in this manual to indicate hazards of varying degree of severity:

• Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
• Caution: Indicates a dangerous situation where the user could suffer death or serious injury if this product is used incorrectly.
• Prohibited: Indicates prohibited.
• Observe strictly: Indicates to observe the following precautions before using this product.

Danger Warnings:

• Do not open the product to repair or remodel. [Do not disassemble]
• Do not touch the power cord with wet hands. [Wet hand prohibited]
• Do not exceed the rated voltage of the outlet or the distributor. Connecting too many plugs will exceed the rated power and can cause fire by overheat. [Prohibited]
• Do not place fire such as cigarettes near the product. [Fire prohibited]

General Precautions:

• Do not splash water or detergent on the main body or power plug. [Do not spray water]
• Unplug when to repair the product. [Observe strictly]
• Do not use damaged power cord, plug, or loose outlet, and do not supply power to the product which is not installed on toilet or not connected to water supply hose. [Prohibited]
• When cleaning, use mild detergent and soft cloth. Do not use: . [Observe strictly]
• Use tap water.
• Make sure the product is properly grounded.
• Do not connect with industrial water or gray water. [Prohibited]
• If the product is not grounded, it can cause electric short or electric leakage. For grounding work, consult an electric technician nearby. [Grounding]

One of the following persons needs to have someone to turn off the temperature controller of the seat and warm air blower when using heated seat:

• Children or elderly persons who cannot control the temperature appropriately by himself.
• Patients or sick persons who cannot move their body by oneself.
• Persons on medication that make them drowsy, and fatigued and intoxicated persons. [Observe strictly]

Grounding Instructions

This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

DANGER - Improper use of the grounding plug can result in a risk of electric shock.

If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat-head terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.

Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is properly grounded.

This product is for use on a nominal 120 V circuit, and has a grounding plug that looks like the plug illustrated in sketch A in Figure 1. A temporary adapter, which looks like the adapter illustrated in sketches B and C, may be used to connect this plug to a 2-pole receptacle as shown in sketch B if properly grounded outlet is not available. The temporary adapter should be used only until properly grounded outlet (sketch A) can be installed by a qualified electrician. The green colored rigid ear, lug, and the like extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box cover. Whenever the adapter is used, it must be held in place by the screw.

If it is necessary to use an extension cord, use only a three wire extension cord that has a three-blade grounding plug, and a three-slot receptacle that will accept the plug on the product. Replace or repair a damaged cord.

This product is factory equipped with a specific electronic cord and plug to permit connection to a proper electronic circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. Do not modify the plug provided - if not will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electronic circuit, reconnection should be made by qualified service personnel.

Figure 1 illustrates grounding components: (A) Grounded outlet box, (B) Adapter, (C) Tap for grounding screw.

Name of Parts

The bidet seat components include:

• Seat Cover
• Main Body
• Power Plug
• Display Panel (Main Body Display Panel)
• Remote Control Receiver
• UV LED
• Heated Seat
• Seat Sensor
• Stainless Steel Nozzle
• Remote Control (for VB-6000SE/VB-6100SR and VB-4000SE/VB-4100SR models)
• Side Control Panel (for VB-3000SE/VB-3100SR models)

Installation Method

Please plug in the power only after completing all installation and opening the water valve.

A type (Standard) / B type Accessories:

• T-Connector (7/8" X 7/8" X 1/2" or 3/8" X 3/8" X 1/2")
• Bolt bracket (2pcs)
• Base bracket
• Hose (1/2" F X 1/2" F)
• Screws (Two pins for remote)
• Rubber packing (2pcs)
• Washer (2pcs)
• Fixing bolt (2pcs)
• Fixing nut (2pcs)
• Washer (2pcs)
• Screw M/S (2pcs)
• Insert rubber nut (2pcs)

Base bracket Installation Distance Based on Toilet Hole Spacing:

• Bottom Fixing Method: Minimum 5.3in / 13.7cm, Maximum 6.7in / 19.5cm
• Top Fixing Method: Minimum 5.1in / 13.2cm, Maximum 7.8in / 20cm

Before Installation:

• Read the instructions carefully before installing.
• Plug in only after complete installation then supply water.

Installation Procedure:

Do not use heavy duty tools and excessive power when tightening the connections. Do not use Teflon tape when connecting the hose to the water supply valve and the bidet unit.

1. Separate water supply hose: Turn the water supply valve clockwise to stop water supply, and separate the toilet hose using a spanner.
2. Connect the T-valve to the toilet and toilet hose: Place the T-Connector between the toilet and the toilet hose. [Hand tight ONLY!]
3. Connect the T-connector to the basin hose: Turn off the cold waterline supply valve clockwise, and disconnect the basin hose using a spanner. Install the T-connector between the valve and the basin hose.
4. Install the base bracket: Place the fixing bolt on the base bracket. Align the front of the bidet body and the front of the toilet before fastening the nuts.
5. Install the bidet and secure the remote control holder: Slide the bidet and install it. Secure the remote control holder to the wall with screws or peel off the double-sided tape sticker on the back of the remote.
6. Connect the hose and turn on the water: Connect the hose to the T-Connector and the bidet. Turn the water supply valve counterclockwise to allow water flow. Connect the outlet. [Hand tight ONLY!]

Operation Check:

1. Turn the water supply valve counterclockwise to check for water leakage.
2. Connect the power plug into electrical outlet.
3. Pressing the Posterior button will make water flow into the water tank.
4. Check the functions after each use.

Additional Installation Guide

Adjustment method using gap plate between pottery (toilet) and seat:

When there is a gap between the inside of the seat and pottery (toilet):

1. Place the catch plate as shown.
2. Combine the seat by pushing the plate.
3. Minimize the gap between the bidet and the tank, and install the seat backward.

When there is a gap between the outside of the seat and pottery (toilet):

1. Place the catch plate as shown.
2. Combine the seat by pushing the plate.
3. Install the seat as forward as possible.

How to Use

Stop

Press the Stop button when you want to stop the function. Press the Stop button for more than 3 seconds, the power will turn off. Press the Stop button again, the power will turn on.

Dry

Use this after using wash function. Wipe off the water with toilet paper before using dry function for pleasant using.

Water Pressure, Nozzle Position

Can control in 5 levels of water pressure and nozzle position.

Water pressure and nozzle position can be adjusted in 5 levels.

UV LED Light

• UV LED eliminates germs and bacteria as well as sterilizing the bowl.
• When UV LED function is activated, UV LED will turn on and it will automatically turn off while seated.

Auto Deodorization (For VB-4000SE, VB-4100SR)

• The default product setting is always ON on automatic deodorization.
• While someone sits on the seat (detects by the seat sensor), auto deodorization turns on and activates.
• If a person stands up after using the bidet (if it is not detected by the seat sensor), it will be turned off after 1 minute of operation.

Side Panel (for VB-3000SE, VB-3100SR)

• Power: Press the button for 3 seconds if you wish to turn off the bidet. Press the button if you wish to stop posterior, feminine, or dry function.
• Power Save (Hidden function): Power saving can be turned on/off when the power button is pressed without sitting while the power is on.

Remote Control Functions:

• Stop: Press to stop the current function.
• Posterior (Rhythm): Press to release the nozzle and spray water. Offers a 5-second spray followed by rhythmic movement (massage). Rhythm can be toggled on/off.
• Feminine (Rhythm): Press to release the nozzle and spray water. Offers a 5-second spray followed by rhythmic movement (massage). Rhythm can be toggled on/off.
• Turbo Wash: Sprays water without rhythmic movement. Operates based on previously set Water Pressure and Nozzle Position.
• Water Temperature, Seat Temperature, Dry Temperature: Adjustable in 3 levels (Low, Mid, High).
• Nozzle Cleaning: Press the button to clean the nozzle.
• Posterior Wash / Feminine Wash: Press the button to activate these functions. Press again to stop.
• Dry: Press the button to activate the drying function. Press again to stop.
• Deodorizer (Hidden function for VB-4000SE, VB-4100SR): Can be turned on/off by pressing the Dry button without sitting.
• Nozzle Cleaning (Hidden function): Can be turned on/off by pressing the Posterior button without sitting.

Maintenance

Unplug the power cord when cleaning the filter.

Clean the Filter:

1. Turn the water supply valve clockwise to stop water supply.
2. Release the bidet hose of the main body to separate the filter.
3. Clean the filter with a toothbrush or similar object.
4. Tighten the bidet hose onto the main body and turn the water supply valve counterclockwise to supply water.

Clean the Nozzle:

Only the nozzle will extend out without spraying water.

• Use a soft brush or toothbrush to clean.
• Do not pull out or push the nozzle forcibly. It may cause breakage or damage.

Troubleshooting

Heated Seat / The seat does not warm up:

• Possible causes: Bidet power off, LED flashing, batteries need replacement, temperature set too low, or power saving mode.
• Solutions: Check power, reset the unit, replace batteries, adjust temperature, or disable power saving mode. Contact support@vovousa.com for further assistance.

Posterior Wash, Feminine Wash, Turbo Wash Function / The water is cold:

• Possible causes: Bidet power off, LED flashing, batteries need replacement, temperature set too low, power saving mode, water shutoff valve not fully open, low water pressure, or clogged filter.
• Solutions: Check power, reset the unit, replace batteries, adjust temperature, disable power saving mode, open shutoff valve, adjust pressure, or clean the filter.

The water spray stops during use:

• Possible causes: Wash function limit (1 minute), user position change, or seat sensor issue.
• Solutions: Press the wash button again, ensure correct user position, or check seat sensor detection.

Remote Control is not working:

• Possible causes: Bidet power off, LED flashing, batteries need replacement, obstructed or contaminated transmitter/receiver, or seat sensor issue.
• Solutions: Check power, reset the unit, replace batteries, remove obstructions, clean components, or check seat sensor detection. Contact support@vovousa.com for further assistance.

Drying / The drying air temperature is low. / The air blow stops in progress. / The drying function is not functioning:

• Possible causes: Air temperature set too low, drying function limit (3 minutes), user position change, or seat sensor issue.
• Solutions: Adjust air temperature, press Dry again, ensure correct user position, or check seat sensor detection.

Deodorization (VB-4000SE, VB-4100SR) / The deodorization function is not operational:

• Possible causes: Human body away from seat sensor, or deodorization function not activated.
• Solutions: Ensure seat sensor detection, activate deodorization function via remote.

Power Supply / The unit has no power:

• Possible causes: Power outage, tripped circuit breaker, or power LED off.
• Solutions: Restore power, switch on circuit breaker, or press and hold the Stop button (3 seconds) to turn on power.

Seat Sensor / All wash function or deodorant function operates without someone sitting on the seat:

• Possible causes: Seat sensor blocked with wet towel or wet area.
• Solutions: Remove wet towel or wipe away water.

Power Saving / Power saving is not working:

• Possible causes: Unit unplugged, power outage, or power save mode not turned on.
• Solutions: Plug in unit, restore power, or press the STOP button (or Power saving button) to turn on power save mode.

Specifications

Limited Warranty

The product is warranted for one year according to the description written in this warranty. Please submit the below form online at www.vovo-us.com.

Model:

Purchaser:

Company:

Address:

City:

Country:

Phone:

Fax:

E-mail:

Serial Number:

Dealer (Company):

Address:

Installation Date:

Warranty period:

• 1 year from purchase date: VB-6000SE (elongated), VB-6100SR (round)
• 2 years from purchase date: VB-3000SE (elongated), VB-3100SR (round)
• 3 years from purchase date: VB-4000SE (elongated), VB-4100SR (round)

Complete the above warranty card when purchasing the product. Check the information and keep it safe.

This warranty does not apply to the following:

1. Defects and/or malfunctions from failure to properly install, operate and/or maintain the unit in accordance with the installation manual.
2. Damage from abuse, fire, flood, freeze, electrical surges, lightning strikes or any other acts of nature.
3. Damage resulting from unauthorized alterations, attachments and/or repairs.
4. If the product was not installed properly for residential use.
5. Damage from installing the unit in an environment with animals, mice or insects.
6. Damage caused by excess moisture or from water clogging the water closet.
7. Damage from not being installed in accordance with all applicable local codes, ordinances and good trade practices.
8. Color fading due to use in wrong environment.
9. Damage from consumable chemicals.
10. The warrant will be covered only when providing the date of purchase with original receipt.
11. Damage from misuse due to not following the installation manual.

VOVO WARRANTY

VOVO is proud to guarantee all our products with the longest, most complete coverage warranty in the electronic bidet world. Our policies are written in more detail below.

This warranty does not apply to the following items:

• Damage or loss sustained in through any natural or man-made caused beyond the control of VOVO including to fire, earthquake, flood, thunder, electrical storm, etc.
• Damage or loss resulting from any accident, unreasonable use, misuse, abuse, negligence, or improper care, cleaning, or maintenance of the Product.
• Damage or loss resulting from sediments or foreign matter contained in a water system.
• Damage or loss resulting from improper installation or from installation of the Product in a harsh and/or hazardous environment, or improper removal, repair or modification of the Product. (NOTE: Product model codes allow a maximum of 80 PSI. Check local codes or standards for requirements).
• Damage or loss resulting from electrical surges or lightning strikes or other acts which are not the fault of VOVO or which the Product is not specified to tolerate.
• Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to cleaning practices, water or atmospheric condition, including but not limited to, the use of bleach, alkali, acid cleaners, dry (powder) cleaners or any other abrasive cleaners or the use of metal or nylon scrubbers.
• The use of any Product in a manner inconsistent with the Product instructions / owners manual.

In order for this limited warranty to be valid, proof of purchase is required. VOVO encourages warranty registration upon purchase to create a record of Product ownership at http://www.vovo-us.com. Product registration is completely voluntary and failure to register will not diminish your limited warranty rights.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, PROVINCE TO PROVINCE OR COUNTRY TO COUNTRY.

To obtain warranty repair service under this warranty, you must take the Product or deliver it prepaid to a VOVO service facility together with proof of purchase (original sales receipt) and a letter stating the problem, email to support@vovousa.com

WARNING! VOVO shall not be responsible or liable for any failure of, or damage to, this Product caused by either chloramines in the treatment of public water supply or cleaners containing chlorine (Calcium Hypochlorite).

NOTE: The use of high concentrate chlorine or chlorine related products can seriously damage the fittings. This damage can cause leakage and serious property damage.

THIS WRITTEN WARRANTY IS THE ONLY WARRANTY MADE BY VOVO. REPAIR, REPLACEMENT OR OTHER APPROPRIATE ADJUSTMENT AS PROVIDED UNDER THIS WARRANTY SHALL BE THE EXCLUSIVE REMEDY AVAILABLE TO THE ORIGINAL PURCHASER. VOVO SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES INCURRED BY THE ORIGINAL PURCHASER, OR FOR LABOR OR OTHER COSTS DUE TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL VOVO'S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU.