HQ TELECOM HQ-3232B Call Re Router
Product Information
Specifications
- Model: HQ-3232B
- Brand: HQTelecom
- Product Name: Call Re-Router
Product Usage Instructions
Installation
- Unpack the Call Re-router model HQ-3232B from the packaging.
- Identify a suitable location to place the device near your telephone setup.
- Connect the Call Re-router to your telephone system following the provided user manual.
- Ensure all connections are secure and the device is powered on.
Programming
- Access the programming menu as per the instructions in the user manual.
- Set up call routing preferences based on your requirements.
- Save your settings and test the device to ensure proper functionality.
Frequently Asked Questions (FAQ)
- Q: Where can I find additional support for the HQ-3232B Call Re-router?
A: For additional support, please visit HQTelecom’s official website. - Q: How can I access FAQs specific to the HQ 3232B model?
A: You can find FAQs for the Call Router product (model: HQ 3232B) by visiting the Support section on HQTelecom’s website.
Congratulations on your purchase of HQTelecom’s Call Re-router model HQ-3232B. Please read below to learn how to install and program your device.
Installation
- Unplug your telephone cable (e.g. RJ11 patch cable) from your existing telephone and plug it into the RJ11 socket on Call Re-Router device labeled (To Line).
Note: Please make sure this telephone cable connects to your Wall Jack or Modem on the other end. - Plug the Call Re-Router pigtail (RJ11 male plug) into your existing telephone’s RJ11 Socket (built-in your phone). Please refer to the diagram above for visual details.
Programming
Follow the steps below to re-route calls from As to B:
- Step 1: * * * 8888 – Wait for BEEP sound (Tip: Ignore all other sounds e.g. busy, dialtone, etc)
- Step 2: * 01 * 1 * B ** – Wait for BEEP sound
- Step 3: * 03 * 1 * A1 * A2 * A3 * A4 * A5 ** – Wait for BEEP sound
- Step 4: * 18 * 1234567890 ** – Wait for BEEP sound
- Step 5. Hangup
Where A1 – A5 and B can be any string of digits from 1 to 16 digits, including #. e.g. A = 911, B= any 10-digit phone number. A2 – A5 are optional (not required).
Important: When the device is being programmed, certain tones will be generated. A single “BEEP” sound means the command entered is good, but a double “BEEP” sound means the command entered is bad / rejected.
Device Factory Reset
To reset the Call Re-Router for factory default values (no re-routing), follow these steps:
- Step 1: ***8888 Wait for “BEEP” sound, log in the system.
- Step 2: *00** Wait for “BEEP” sound, hang up.
Please visit https://www.hqtelecom.com for additional support on this product. Also, please visit Support to find FAQs for this Call Router product (model: HQ 3232B).
Documents / Resources
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HQ TELECOM HQ-3232B Call Re Router [pdf] Instructions HQ-3232B, HQ-3232B Call Re Router, Call Re Router, Re Router, Router |