VEEZOOM PoE Camera User Manual

About This Document

Purpose

This document describes how to use the web management system, including network access, network configuration, and troubleshooting.

Symbol Conventions

The symbols that may be found in this document are defined as follows:

Important Statement

This manual is only for reference and does not ensure that the information is totally consistent with the actual product. For consistency, see the actual product.

1 Camera Introduction

1.1 Device Overview

The WS-N151HB/WS-N151BS boasts a high resolution of 2560x1920 with 5 million pixels, capturing crystal clear video with fine details. With the built-in microphone, it also picks up ambient sound for an extra layer of security. 5MP resolution (2560x1920) is nearly 2.4X the resolution of 1080p Full HD and 1.3X the resolution of 1440p. It is equipped with on-device detection technology to discern people, allowing for sharper focus on true threats and reducing unnecessary notifications.

? NOTE: The WS-N151HB/WS-N151BS works perfectly when connected to a VEEZOOM 8-channel NVR.

1.2 Device Interface

WS-N151BS:

• 2.8mm lens
• IP66 Weatherproof Housing
• 100ft IR Night Vision
• Built-in Mic
• SD Card Slot (up to 256GB)

WS-N151HB:

• Warm Supplement Lights
• 2.8mm Lens
• IR LED up to 100ft
• Built-in Mic
• IP66 Weatherproof Housing
• Built-in Speaker & SD Card Slot
• Ethernet Connector
• DC Connector

2 Setup and Installation

Power on PoE Cameras

VEEZOOM PoE cameras can be powered via a PoE injector/switch, PoE NVR directly, or by using a power adapter.

• Mode 1: Connect the camera to a VEEZOOM NVR or a third-party NVR that supports the ONVIF protocol.
• Mode 2: Connect the camera to a power adapter and WiFi router. Use a DC 12V 2A/1A power adapter.
• Mode 3: Connect the camera to a PoE injector/switch and WiFi router. Ensure the PoE injector/switch is 802.3af compliant (48V) and supports active mode.

Multiple Ways Available to Connect:

• Diagram 1: PoE NVR (Not included)
• Diagram 2: DC12V Power Adapter (Not included)
• Diagram 3: PoE Switch/Injector (Not included)

3 Install the Camera

Follow these steps to install the camera:

1. Drill holes in accordance with the mounting hole template.
2. Install the mount base with the mounting screws included in the package. ? NOTE: Use the accessories included in the package to install the camera. The accessories vary with different cameras.
3. To get the best field of view, loosen the adjustment knob on the security mount and turn the camera.
4. Stiffen the adjustment knob to lock the camera. ? NOTE: Run the cable through the cable notch on the mount base.

4 Set up PoE Cameras on Veezoompro APP

4.1 Download Veezoompro APP

The Veezoompro APP is available on the App Store and Google Play. A QR code is also provided for download.

? NOTE: There are two ways to set up the camera on Veezoompro APP: scan the QR code on the camera and auto search.

4.2 Registered Account

You can register a Veezoompro Account by following the steps below. Enter your email address and password to sign up.

Screenshots show the "Log In" and "Register" interfaces, including fields for country, email address, and password, along with agreement checkboxes and login/signup buttons.

4.3 Account Login

Please check "I have read and agree to Terms & Conditions and Privacy Policy". After verification via email, you can log into your Veezoompro Account.

Screenshots show the login process and the main "Welcome Home" screen of the app, displaying device status and options to add devices.

4.4 Add devices to APP

Mode 1: APP automatically discovers devices

Add the camera in LAN: If you want to add the camera in LAN, enable the "Add Devices Automatically" option. Once your smartphone and camera are connected to the same network, the Veezoompro APP can find the VEEZOOM device automatically in LAN.

Mode 2: Scanning the Camera QR Code

Click the "Add" button on the Veezoompro APP and scan the QR code on the camera body to add the camera.

Screenshots illustrate the process of discovering devices and adding them manually or via QR code scanning.

5 View Your Camera

5.1 Live View

The live view screen may vary for different models.

5.2 Display Settings

5.2.1 Multiple Views

If you have several cameras added in your Veezoompro APP, you can view multiple streams at the same time on Veezoompro APP.

Screenshots show how to view multiple camera feeds simultaneously.

5.2.2 Two-Way Audio

Click to talk to enter the two-way audio page.

? NOTE: Two-way audio is only available for WS-N151HB.

5.2.3 HD/SD switching

Screenshots illustrate switching between High Definition (HD) and Standard Definition (SD) video streams.

5.2.4 Audio monitoring - hear the audio input on the device side

Screenshots show the audio monitoring feature.

5.2.5 Image size - switching between normal mode and full mode

Screenshots demonstrate switching between normal and full-screen display modes.

5.2.6 Full Screen - Live full screen playback

Screenshots show the live view in full-screen mode.

5.2.7 Capture - capture a live frame to the local gallery

Screenshots show the capture function and confirmation that a screenshot has been saved.

5.2.8 Video - record live one frame to the local gallery

Screenshots show the video recording function and confirmation that video has been saved.

5.2.9 Playback - Playback the video recorded in the Micro SD card of the camera

Screenshots show the playback interface. A message indicates "Your camera has no storage device" and provides troubleshooting tips: 1. Use a FAT32 memory card. 2. If the memory card cannot be recognized, remove and reinsert it.

5.2.10 Local viewing - take pictures and video preview

Screenshots show the local viewing interface, displaying albums of captured images and video previews.

5.2.11 Privacy Mode - Enable camera privacy mode - stop live video in this mode

Screenshots illustrate enabling privacy mode, which stops live video, and shows a "Device in sleep mode" message.

5.2.12 WDR - turn on the wide dynamic function of the camera

Screenshots show the WDR (Wide Dynamic Range) function being enabled.

5.3 Lights and LED

5.3.1 infrared mode

? NOTE: It is recommended to enable this when there is a large difference in brightness between indoor and outdoor images in the monitoring area.

• Night Mode On: The infrared lights turn on automatically and capture Black&White videos night and day.
• Night Mode Off: The infrared lights turn off, capturing normal videos at daytime but nothing at night.
• Night Mode Auto: The infrared lights turn on at night, providing normal videos during the daytime and Black&White videos at night.

Screenshots show the Night Mode settings (Auto, Off, On).

5.3.2 Night Mode

• Smart Mode: The infrared lights turn on without alarm (Black&White videos), while the spotlight turns on when human or motion detection is triggered, providing full color videos.
• Infrared Mode: The infrared lights turn on and the spotlight turns off, providing Black&White videos all night.
• Color Light Mode: The infrared lights turn off and the spotlight turns on, providing full color videos all night.

? NOTE: The "Smart Mode" is only available for WS-N151HB.

5.4 Set up Motion Detection

The VEEZOOM camera uses humanoid motion detection to trigger alarms. It is not affected by ambient brightness, leaves, mosquitoes, rain, and snow.

5.4.1 Set humanoid Motion Detection

Screenshots show the settings menu for motion detection, including options for Alarm Sensitivity Level, Activity Area, Surveillance Area Setting, and Human Body Filtering.

5.4.2 Detection Zone

Navigate to Detection Alarm > Activity Area to create a zone over the area where you want to receive alerts.

A visual representation shows how to drag/resize a red frame to set an activity area.

5.4.3 Sensitivity

Sensitivity can be set for motion detection and smart detection.

? NOTE: Set the bar to adjust the sensitivity from low, mid to high. For the sensitivity of motion detection, you can also add a sensitivity schedule.

5.4.4 Set up Motion Alerts

Push Notification: When the camera detects motion, it will send a push notification to your mobile phone. Tap on "Enable Notifications" to activate this function.

Screenshots show the notification settings within the app.

6 Recording and Playback

6.1 Set up Recording

6.1.1 Set up Motion Recording

When the camera detects motion, it can automatically record and save motion recordings to a Micro SD card. A Micro SD card must be installed in the camera.

VEEZOOM PoE cameras support both motion recordings and continuous recordings, which can be saved onto Micro SD cards.

Screenshots show storage settings, including total capacity, used space, remaining capacity, and format options.

6.1.2 Set up Continuous Recording

Continuous recording can also be set up on the Micro SD card by choosing a timer schedule.

Screenshots show the schedule settings for recording.

6.2 Replay and Download Recordings

6.2.1 Replay Recordings

1. Open the live view of the camera. Then tap on "Playback" on the bottom.
2. Select a date to search for recordings. Slide through the timeline to find the recordings you want to replay, tap on the selected recording, and it will automatically start to play.

Screenshots show the playback interface and a message indicating no storage device is present, with troubleshooting tips.

6.2.2 Download Recordings

Open the live view of the camera. Tap on "Playback" on the bottom.

Select a date to search the recordings. Slide through the timeline to find the recordings you want to replay, tap on the selected recording, and then tap on the "Download" icon.

VEEZOOM cameras do not support deleting selected recordings. The camera will automatically delete and overwrite older recordings when the Micro SD card is full. Alternatively, you can manually format the Micro SD card to delete all recordings.

7 APP Settings

7.1 Family and family member management

1. After registering and logging in, a new user enters the "Home" page (device list page), and the user's avatar is displayed in the upper left corner. Before completing family information, the home page does not display environmental information and rooms.
2. Click "Me" in the lower right corner and select "Family Management" to enter the family management page.
3. New registered users will directly jump to the family information editing page of "Add Family" after clicking the "Family Management" button.
4. If a family has already been added, select the "Add Family" button below the family to enter the family information editing page.
5. "Family Name" can be freely set according to your preferences (up to 25 characters).
6. "Home Location" will be set according to the location of your mobile phone. You can also manually set the home coordinate point to change the "Home Location". Click "Confirm" after confirming the address.
7. You can choose the default "room name" of the system, or click "Add another room" to customize the room (the room name can be entered with up to 25 characters).
8. After completing the family information, go back to the home page. The home page will display information such as "weather, temperature, and room name". If you add multiple "families", click the button in the upper left corner to switch and manage "families".
9. On the "Home" page, click the drop-down button in the upper left corner to switch the existing "Family".
10. Edit the existing "Family" and "Add a New Family" through the "Family Management" button. One account can control multiple households at the same time, and the smart devices in each household are independent.
11. Click the home of "Veezoompro" to enter the home setting page.
12. Added members will receive a pop-up reminder in the APP; you can choose "Accept" or "Reject". At the same time, you will also receive reminders in the message center.

7.2 Environmental information

After completing the family information and positioning, "weather and environmental information" will be displayed at the top of the device list page. Click to view the specific environmental information.

If other sensing devices (such as air purifiers, hygrometers, thermometers, etc.) are connected to the APP, the environmental information returned by the sensing devices will be displayed preferentially.

The "Weather and Environment Information" item that needs to be adjusted can be dragged freely by long-pressing (this operation is only available to family owners and administrators).

Screenshots show the location settings and environmental data display.

8 Camera Settings

8.1 Device configuration

1. Click device information to modify the device icon, name, and location.
2. Device information: View the DEVICE ID, IP address, and time zone.
3. "One-click Execution" and "Automation": Open/close and edit the system-recommended "automation" settings.
4. Share device: Share this device with others by entering their email address (note: the other party's email must be registered with the Veezoompro APP account).
5. Frequently asked questions and feedback: View FAQs for product help, or provide feedback and seek assistance via the feedback button.
6. Add to the home screen: Access the device's control panel via a shortcut on the phone's desktop.
7. Check the device network: View the current network status of the device.
8. Device upgrade: Check if a firmware update is available.

Remove device: After a device is removed from the device list, Automation and One-click execution scenarios related to the device become invalid.

8.2 Micro SD card Storage

8.2.1 Optional Micro SD card specifications

Choose a Proper Micro SD card: Select a Micro SD card with the following specifications for compatibility with the camera.

8.2.2 Install the Micro Micro SD card

Bullet Cameras WS-N151HB:

1. Find the micro Micro SD card slot at the back of the camera and unscrew the screws to open it.
2. Insert the micro Micro SD card as shown in the picture. Use your fingernail (or the provided reset needle) to push the card in until it locks. You will hear a click sound, and the card will not pop out if inserted properly.
3. Screw the screws to close the cover tightly.

Bullet Cameras WS-N151BS:

1. Find the micro Micro SD card slot at the top of the camera and unscrew the screws to open it.
2. Insert the micro Micro SD card as shown in the picture. Use your fingernail (or the provided reset needle) to push the card in until it locks. You will hear a click sound, and the card will not pop out if inserted properly.
3. Screw the screws to close the cover tightly.

8.3 Remove the Micro Micro SD card

Please refer to the steps below to remove the Micro SD card from your camera.

? NOTE: Before uninstalling the Micro SD card, please power off the camera first to avoid damaging the card. Find the Micro SD card slot and open its cover.

Screenshots show the process of removing the SD card.

8.4 Device Information

From the device information page, you can check basic information about your camera, including Model No., UID, and Firmware Version.

To access this: Launch the Veezoompro APP, tap "...", then go to "Device Info".

Screenshots show the device information screen.

8.5 Remove Device

Launch the Veezoompro APP and go to Settings > Remove Device. Here you can choose to reboot the camera or remove the camera from the APP.

Screenshots show the remove device interface.

8.6 Firmware OTA and automatic firmware upgrade

1. Click "Device Upgrade" on the device management page.
2. You can choose to enable the "Automatically keep the device up-to-date" option.
3. After enabling, the device will automatically complete the firmware upgrade during inactive time.

Screenshots show the device update interface and firmware upgrade progress.

9 FAQs and Troubleshooting

9.1 FAQs

Q1: Specification of Ethernet Cables that VEEZOOM PoE Cameras Require.

A: VEEZOOM PoE cameras support T-568B connectors and CAT5, CAT6, CAT7 with 8 PIN Ethernet cable. The maximum cable length supported is 80 meters (264 feet).

Q2: Which PoE Injector/Switch Can I Use for VEEZOOM PoE Cameras?

A: The PoE injector/switch is not included in the product package and is not sold in VEEZOOM stores. You may purchase it separately. Please refer to the supported standards: Ensure the PoE injector/switch is 802.3af compliant (48V) and supports active mode.

Q3: Can Two Cameras be Connected via One Cable?

A: VEEZOOM PoE cameras can be powered over the Ethernet cable, which also transmits data. You may run one Ethernet cable from the NVR to a PoE switch, then connect up to 3 cameras to the PoE switch. However, do not split one Ethernet cable into two RJ45 connectors, as one PoE port cannot provide enough power for two cameras. Additionally, Ethernet splitters may not support simultaneous network connection for two cameras.

Q4: Can I Rotate Camera Image 90 Degrees?

A: Rotating the image by 90 degrees is not supported. Mounting cameras sideways is not recommended.

Q5: Can I Play back or Download Recordings Remotely?

A: If you access the camera with an administrator account, you can play back and download recordings remotely. Common user accounts cannot perform these actions.

Q6: Can I Download All Recordings at Once on Veezoompro APP?

A: No, the VEEZOOM APP only supports downloading one file at a time. Videos are cut into moderate lengths by default, but you can customize the video length up to 120 seconds.

Q7: Can This Camera Record Continuously?

A: Yes, cameras with the latest firmware support continuous recording.

Q8: Can I Use VEEZOOM Cameras with iCloud?

A: Due to hardware and software limitations, the cameras temporarily do not support iCloud. However, you can use them with VEEZOOM cloud storage.

Q9: Can I Add a PoE Switch Between the VEEZOOM PoE Cameras and VEEZOOM PoE NVR?

A: Yes. However, this connection method is not recommended. If necessary (e.g., for connecting between two buildings), ensure no more than three cameras are connected to the PoE switch, which then connects to the NVR's PoE port. Connecting more than 3 cameras on one PoE switch to the NVR may cause video stream delay or freezing.

9.2 Troubleshooting

9.2.1 Camera Is Not Powered up

If your camera is not powered up, try the following solutions:

• Change to another working adapter, working cable, or working port to connect the camera.
• Refer to this user manual to reset the camera. Then, cover the day/night sensor or place the camera in a dark environment to check if the IR lights are on.

9.2.2 Camera does not work with the third-party software

VEEZOOM IP cameras are ONVIF17.06 compliant, meaning they can be added to some third-party surveillance software for monitoring and recording. However, compatibility with specific third-party software cannot be assured as VEEZOOM has not tested or adapted for them.