0B13M10F6 Zoom Nitro Drive Thru Timer System
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Product Information
Specifications:
- Version: 4.0B13M10F6
- Drive-Thru Lane Detection Points: Up to 8
- Independent Detectors: Mobile Pickup
Product Usage Instructions:
Overview:
The ZOOM Nitro Drive-Thru Timer measures drive-thru lane events
for comparison to service time goals at multiple detection points
in the drive-thru lane.
Dashboard:
The Dashboard provides an overview of lane events and includes
features like Lane Total Time, Event Time, Goal, Average Time, and
more. It also displays color-coded cars based on Total Time
goals.
Pull-Forward Zones:
Pull-Forward zones help keep the drive-thru lane fluid and free
from congestion. These zones are supported using Vision AI, but PF
windows are not.
Mobile Pickup:
Mobile Pickup parking zones are reserved for mobile orders and
are independent detectors not part of the drive-thru lane. Vision
AI support is available for Mobile Pickup.
Making Changes:
To edit the Dashboard, use a mouse connected to the USB port on
the CU or use a back-office PC if configured on the same
network.
FAQ:
FAQ Section:
How do I interpret the colors on the Dashboard?
Color-coded cars and values indicate performance against preset
goals. Green (e.g., 2:01) means meeting the goal, red (e.g., 0:32)
means not meeting the goal, and exceeding the goal is indicated by
other colors.
What are some key metrics displayed on the
Dashboard?
Key metrics include Lane Total Time, Event Time, Average Time,
Cars Per Hour, and Goal times for each detection point.
How can I monitor Pre-Menu Stack using Vision
AI?
Pre-Menu Stack allows monitoring the area before the Pre-Menu
for Drive Offs and other enhanced metrics using Vision AI
technology.
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ZOOM Nitro® Drive-Thru Timer System
Quick Start Guide
ZOOM Nitro Drive-Thru Timer Overview
Measures drive-thru lane events for comparison to your service time goals at up to eight detection points in the drive-thru lane. The Dashboard displayed below provides an example overview for a single-lane drive-thru with seven lane detectors (PRE-MENU, MENU 1, CASHIER, SERVICE, and three Pull-Forward detectors) as well as two independent detectors (Mobile Pickup).
Lane Total Time White number by car indicates total time car has been in lane. Car color changes based on Total Time goals.
Menu Click to open sidebar menu (see Dashboard image on page 2).
Event Time The amount of time car has spent at a detection point.
Goal The target goal time for a detection point.
Average Time Average time car has spent at a detection point.
Pull-Forward Zones awaiting orders off the drive-thru lane or at a PF window help keep the lane fluid and free from congestion. (While PF zones are now supported using Vision AI,** PF windows are not.)
Mobile Pickup Parking zones reserved for mobile orders.* These are independent detectors (not part of the drive-thru lane) and are now also supported using Vision AI.**
* Mobile Ordering is a service that allows you to place orders using a smart device.
** Vision AI requires additional equipment.
VERSION: 4.0B13M10F6
PF WINDOW
Carlsbad # 1
00:03
2:41
0:45
DAYPART – 1 06:00 BREAKFAST 1 09:00
SHIFT – 1 06:00 MORNING 12:00
08:50:48 NOVEMBER4 MONDAY
Pull-Forward
SERVICE
3:55 Menu 1Time
0:22 2:50
Hour AVG
Goal
0:25
0:30
CASHIER
Leaderboard Ranking
9
of 12
CarCount CurrentHour
Service Time
0:29
Hour AVG
Goal
0:32
0:30
Drive Offs
Lane Total Time
Cars per Hour
Mobile Pickup
1:16
0
0:42
2:41 3
MENU 1
This Day
Hour AVG
Goal
Prev Best Pace Goal
0:22
2:45
3:00
30 41 34 30
PRE-MENU STACK
PRE-MENU
0 Drive Offs ForThis Daypart
00:10
Lane Total Time Is the Total Time tracked from a starting detection point (usually the first detector in the lane, “MENU 1” in this example) to the departure from the last detection point in the lane (“SERVICE” in this example). Cars will display “0:00” until they arrive/depart the first detection point.
Cars Per Hour Total number of cars served for the current hour.
Prev: The result of the previous hour.
Best: Best result ever achieved for an hour. Pace: Predicts the final result for the hour based on current count.
MENU 1 Detection Point: First detection point, others include CASHIER & SERVICE.
Goal: The target result desired for the hour.
Pre-Menu Stack Using a camera, Vision AI** gives you the ability to monitor the area before the Pre-Menu for Drive Offs along with other enhanced metrics.
So what’s with the colors? Color-coded cars and values provide an easy method for identifying how a metric is performing against a preset goal. Goals are used to motivate performance.
· A green car or value like this
0:29 indicates you are exceeding your goal.
· A yellow car or value like this
2:01 indicates you are meeting your goal.
· A red car or value like this
0:32 indicates you are not meeting your goal.
© 2025 HM Electronics, Inc. All rights reserved.
HME# PUB-00065 Rev H 05/15/25
How to make changes to your ZOOM Nitro Timer
1. To edit your Dashboard, use a mouse connected to the USB port on the CU or use a back-office PC if configured on the same network. Click on to open screen below.
2. Click on the SECURITY
Language The default language is English. Click on Canadian flag for French.
Dashboard Layout Click to open pane and select your desired layout.
3. Log in to the system.
Note: The manager assigns permissions and passwords. If you do not have a password, contact HME Technical Support at the number below to obtain a temporary Manager password.
4. Once logged in, click on DASHBOARD SETTINGS in the sidebar menu to edit.
Menu 1 Time
0:22
Hour AVG
Goal
0:25
0:30
Leaderboard Ranking
9
of 12
CarCount CurrentHour
Service Time
0:29
Hour AVG
Goal
0:32
0:30
Drive Offs
0
This Day
DRIVE OFF DETECTED
Lane Total Time
2:41
Cars per Hour
3
Hour AVG 2:45
Goal Prev Best Pace Goal
3:00
30 41 34 30
Drive Off Notification Drive Off Counter
Lane and Data Section Graphics Click on a graphical element on the Dashboard to open it for editing.
In this example, use the fields or toggles under the Section Settings to edit what is displayed.
Drive Offs and Pre-Menu Stack are enabled and therefore displayed here on the Dashboard (also see page 1 image).
Drive-Thru Leaderboard®
The Drive-Thru Leaderboard shows the top three and bottom three stores ranked against others in your network. Your store will be outlined and displayed with its closest competitors.
Top 3 Stores Top 3 performing stores in your network.
Your Store Your store will always be outlined and displayed with its closest competitors.
Your System
Timer Signal Processor (TSP) Receives event data from car detections in a drive-thru lane or reserved parking location.
TSP Mounted location:
Control Unit (CU) Receives and processes data from the TSP to provide information for the ZOOM Dashboard display.
CU Mounted location:
ZOOM NitroTM
Need more help?
Also, visit the HME Training Portal at: https://www.hme.com/training
A copy of this guide and more information can be found by scanning this QR code above. When you land on the web page, navigate to Drive-Thru Timer Systems and click/tap on ZOOM Nitro to expand.
Or go to: https://www.hme.com/qsr/drive-thru-user-manuals
Need help? Call 1-800-848-4468, options 1,2,3 or email us at support@hme.com
HME, INC. 2848 Whiptail Loop, Carlsbad, CA 92010 USA
Fax: 858-552-0172 | www.hme.com
© 2025 HM Electronics, Inc. The HME logo and product names are registered trademarks or trademarks of HM Electronics, Inc. All rights reserved.
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Documents / Resources
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