Product Specifications
- Brand: HEWI
- Support Contacts:
- Germany: 0049 5691 82-300
- Austria, Switzerland: 00 800 4394 4394 (Freecall from landline)
- UK: 0044 1634 258200
- International: 0049 5691 82-0
- France: 0033 472 83 09 09
- Belgium, Luxembourg, Switzerland (Freecall from landline): 00 800 4394 4394
- Belgium, Luxembourg, Netherlands (Free from landline): 00 800 4394 4394
Product Information
HEWI accepts no liability for damage resulting from improper mounting or maintenance. It is recommended to follow the safety instructions provided.
Product Usage Instructions
Safety Instructions:
- These instructions are for qualified personnel and users.
- Make instructions available to the user after installation.
- Observe installation and use instructions.
- Contact HEWI support in case of questions or issues.
- The product must be installed, maintained, and repaired by qualified personnel only.
- Check for damage on acceptance and report defects immediately.
- Store the product in a dry place without pressure on top of it.
Usage Guidelines:
- Install and use the product only for its intended purpose.
- Do not modify the product.
- Use original spare parts and HEWI fixing materials.
- Use the product only in closed rooms.
Disposal:
- Dispose of product packaging in commercial collection containers for recoverable materials.
- Dispose of electronic components at a communal collection point for hazardous electrical waste.
User information
Exclusion of liability
HEWI accepts no liability whatsoever for damage to persons or property that occurs or has occurred as a result of improper mounting or maintenance, particularly if the safety instructions and other points to note listed are not or have not been observed in full. HEWI accepts no liability whatsoever for damage occurring from incorrect cleaning.
Safety instructions
These instructions are intended for qualified skilled personnel and the user of the installed product.
Following installation, the instructions must be made available to the user.
- Observe the installation instructions and instructions for use.
- Observe the installation instructions and instructions for use of the cistern manufacturer.
- In case of questions, problems, uncertainties, or if damage occurs, contact the HEWI support service.
- Ensure that the product is installed, maintained, and repaired by qualified, skilled personnel only.
- Check the product for damage on acceptance.
Report defects immediately.
- The product must be stored in a dry place and free from pressure, e.g., no other items stacked on top of it.
- Install/use the product only:
- by its intended purpose
- in its original condition without modifications
- In perfect condition
- Use original spare parts only.
- Use only HEWI fixing materials.
- Only use in closed rooms.
Disposal
- Dispose of product packaging in commercial collection containers for recoverable materials.
- Dispose of electronic components at a communal collection point for hazardous electrical waste.
Product information
Technical data
| Transmission frequency | Transmission output max. | Operating voltage |
| 868,4 MHz | 1 mW | 1 x lithium button cell CR-2450 (3V) |
Compatible systems
|
Geberit |
115.867.SN.5
115.869.SN.5 115.897.00.1 115.898.00.1 |
Sanit |
03.082.00.0000
03.582.00.0000 |
|
|
Tece |
9.240.354
9.240.255 |
|||
|
Grohe/Grohedal |
38759SD0 491707040 |
|||
|
Viega |
696177 |
Mounting
Tools required
Suitable for
Programming
See the cistern manufacturer’s instructions!
Left and/or right-hand HEWI hinged support rail can be paired with (programmed) the cistern control.
- Allocate one cistern control for a maximum of 2 HEWI hinged support rails.
- Remove the toilet flush operating pabefbeforeer to programming the central control.
- Push button on cistern control and blue button (toilet flush) on HEWI hinged support rail. Same procedure for second HEWI hinged support rail.
In case of incorrect programming
- Check the power supply (correct connection and voltage of batteries).
- Delete receiver settings/cut radio connection.
- Pair hinged support rails with cistern control again according to the instructions.
Battery
Troubleshooting
Maintenance
- The product is not maintenance-free!
- Have the product checked once a year by qualified personnel to ensure that it is in perfect working order.
- In case of defects (e.g. changing batteries), take the relevant steps given in the installation and operating instructions.
HEWI support
- 0044 1634 258200 (UK)
- 0049 5691 82-0 (international)
ABOUT COMPANY
- GERMANY
- HEWI Heinrich Wilke GmbH
- Prof.-Bier-Straße 1-5
- D-34442 Bad Arolsen
- Phone: +49 5691 82-0
- Fax: +49 5691 82-319
- www.hewi.com
- international@hewi.de
FAQ
- What should I do if I encounter issues with the product?
Contact the HEWI support service for assistance with questions, problems, or uncertainties related to the product. - Can I use the product in open spaces?
The product is recommended for use only in closed rooms as per safety guidelines.
Documents / Resources
 |
HEWI 802 Upgrade Kit Flush Release Button Radio Control [pdf] Instruction Manual M8020.41.des, 802 Upgrade Kit Flush Release Button Radio Control, 802, Upgrade Kit Flush Release Button Radio Control, Flush Release Button Radio Control, Release Button Radio Control, Button Radio Control, Radio Control, Control |
