HELIOS EP-T Series Double Conversion AC UPS User Manual

EP-T Series Double Conversion AC UPS

Product Information

EP-T 1-3kVA Online Double Conversion AC UPS

User Manual Version: 2.2

Manufacturer: heliosps.com

Contact Information:
Australia: sales-au@heliosps.com | +61 2 7200 9200
New Zealand: sales-nz@heliosps.com | +64 9 835 0700
Asia: sales@heliosps.asia | +65 6871 4140
Middle East: sales@heliosps.asia | +971 4 401 8484

Specifications: Subject to change. Last
Revision: 27 November 2024

Specifications

  • Online Double Conversion AC UPS
  • Capacity: 1-3kVA
  • Output: AC
  • Manufacturer: heliosps.com

Product Usage Instructions

1. Important Safety Warning

Keep this manual in a safe place and read all instructions
before installing the unit. Do not operate the UPS without
thoroughly reading all safety information and operating
instructions.

1-1 Transportation

Always transport the UPS system in its original packaging to
protect it from shock and impact.

1-2 Preparation

  • Condensation may occur if the UPS is moved from a cold to a
    warm environment. Ensure the UPS is completely dry before
    installation.
  • Avoid installing the UPS near water, moist environments, direct
    sunlight, or heat sources.
  • Ensure ventilation holes on the UPS housing are not
    blocked.

1-3 Installation

  • Do not connect appliances that could overload the UPS system to
    the UPS output sockets.
  • Avoid tripping hazards by arranging cables properly.
  • The UPS should only be operated by individuals with appropriate
    experience.
  • Connect the UPS only to an earthed, shockproof outlet that is
    easily accessible and close to the UPS system.
  • Use VDE-tested, CE-marked mains cables to connect the UPS to
    the building wiring outlet.
  • Use VDE-tested, CE-marked power cables to connect loads to the
    UPS.
  • Ensure that the total leakage current of the UPS and connected
    devices does not exceed 3.5mA.

FAQ

Q: What should I do if I encounter a fault with the UPS?

A: If you encounter a fault with the UPS, refer to the
troubleshooting section in the user manual or contact customer
support for assistance.

“`

EP-T 1-3kVA Online Double Conversion AC UPS
User Manual
Version 2.2

heliosps.com

Australia

New Zealand

sales-au@heliosps.com sales-nz@heliosps.com

+61 2 7200 9200

+64 9 835 0700

Specifications subject to change. Last Revision: 27 November 2024

Asia sales@heliosps.asia +65 6871 4140

Middle East sales@heliosps.asia +971 4 401 8484

All rights reserved. The information in this document is subject to change without notice.

Publish statement
Thank you for purchasing this UPS series. This UPS is an intelligent, single-phase in/single-phase out, high-frequency online model, designed by our experienced R&D team with years of expertise in UPS technology. With excellent electrical performance, advanced intelligent monitoring, network functionality, and a sleek design, this UPS meets global industry standards. Please read this manual carefully before installation. It provides essential technical support for operators of this equipment. For proper disposal of the product or its components, please contact your nearest hazardous waste disposal facility.
Contact the nearest hazardous waste disposal station when the products or components are discarded

heliosps.com

Australia

New Zealand

sales-au@heliosps.com sales-nz@heliosps.com

+61 2 7200 9200

+64 9 835 0700

Specifications subject to change. Last Revision: 27 November 2024

Asia sales@heliosps.asia +65 6871 4140

Middle East sales@heliosps.asia +971 4 401 8484

Table of Contents
1. Important Safety Warning……………………………………………………………………………………………………3 1-1 Transportation ……………………………………………………………………………………………………………. 3 1-2 Preparation…………………………………………………………………………………………………………………..3 1-3 Installation……………………………………………………………………………………………………………………3 1-4 Operation ……………………………………………………………………………………………………………………..4 1-5 Maintenance, service and faults……………………………………………………………………………….4 1-6 Symbols used in this guide………………………………………………………………………………………..5
2. Installation and setup……………………………………………………………………………………………………………5 2-1 Unpack checking …………………………………………………………………………………………………………5 2-2 Real panel view ……………………………………………………………………………………………………………6 2-3 Setup the UPS………………………………………………………………………………………………………………7 2-4 UPS Startup and Turn off …………………………………………………………………………………………..8
3. Operations …………………………………………………………………………………………………………………………….12 3-1 Button Operation ………………………………………………………………………………………………………12 3-2 LCD Display ………………………………………………………………………………………………………………..13 3-3 UPS Setting ………………………………………………………………………………………………………………..15 3-4 Alarm or Fault reference code…………………………………………………………………………………18
4. Troubleshooting …………………………………………………………………………………………………………………..19 5. Storage and Maintenance…………………………………………………………………………………………………..21 6. Optional…………………………………………………………………………………………………………………………………21 7. Specification …………………………………………………………………………………………………………………………25

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1. Important Safety Warning
Important safety instructions ­ Save these instructions Please strictly follow all warnings and operating instructions in this manual. Keep
this manual in a safe place and carefully read the following instructions before installing the unit. Do not operate the UPS without thoroughly reading all safety information and operating instructions.
There are dangerous voltages and high temperatures inside the UPS. During installation, operation, and maintenance, follow local safety regulations and laws to avoid personal injury or equipment damage. The safety instructions in this manual are supplementary to local safety regulations. The company will not be held liable for any damage or injury resulting from failure to follow these safety instructions.
1-1 Transportation
Always transport the UPS system in its original packaging to protect it from shock and impact.
1-2 Preparation
Condensation may occur if the UPS is moved from a cold to a warm environment. Ensure the UPS is completely dry before installation. Allow at least two hours for the system to acclimate to the environment.
Do not install the UPS near water or in moist environments. Avoid installing the UPS in direct sunlight or near heat sources. Ensure that the ventilation holes on the UPS housing are not blocked.
1-3 Installation
Do not connect appliances or devices that could overload the UPS system (e.g., laser printers) to the UPS output sockets.
Arrange cables to prevent tripping hazards. Do not connect household appliances, such as hair dryers, to the UPS output
sockets. The UPS should only be operated by individuals with appropriate experience. Connect the UPS only to an earthed, shockproof outlet that is easily accessible
and close to the UPS system. Use only VDE-tested, CE-marked mains cables (e.g., your computer’s mains cable)
to connect the UPS to the building wiring outlet (shockproof outlet). Use only VDE-tested, CE-marked power cables to connect loads to the UPS. When installing the equipment, ensure that the total leakage current of the UPS
and connected devices does not exceed 3.5mA.
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Before installing the UPS, consider the environmental conditions and avoid installation in areas with high temperature, humidity, or dust.
1-4 Operation
Do not disconnect the mains cable from the UPS system or the building wiring outlet (shockproof socket) during operation. This would disable the protective grounding of the UPS system and all connected loads.
The UPS system features its own internal current source (batteries). The UPS output sockets or terminal blocks may still carry electrical charge even if the system is not connected to the mains.
To fully disconnect the UPS system, press the OFF/Enter button to disconnect it from the mains.
Prevent liquids or other foreign objects from entering the UPS system.
1-5 Maintenance, service and faults
The UPS system operates with hazardous voltages. Only qualified maintenance personnel should perform repairs.
Caution ­ Risk of electric shock: Even after disconnecting the UPS from the mains, components inside the system remain connected to the battery and may still carry live, dangerous voltage.
Before performing any service or maintenance, disconnect the batteries and verify that no current or hazardous voltage is present at high-capacity components, such as BUS capacitors.
Only individuals familiar with batteries and the necessary safety precautions should replace or handle batteries. Unauthorized persons must be kept away from the batteries.
· Caution ­ Risk of electric shock: The battery circuit is not isolated from the input voltage, and hazardous voltages may exist between the battery terminals and ground. Always verify that no voltage is present before touching.
Batteries can cause electric shock and have a high short-circuit current. Please take the following safety precautions when working with batteries:
Remove wristwatches, rings, and other metal objects.
Use only tools with insulated grips and handles. When replacing batteries, ensure that the same number and type of batteries are installed. Do not dispose of batteries by burning them. This could result in a battery explosion. Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes and may be toxic.
4

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Replace the fuse only with the same type and amperage to avoid fire hazards. Do not dismantle the UPS system.
1-6 Symbols used in this guide
WARNING! Risk of electric shock
CAUTION! Read this information to avoid equipment damage
2. Installation and setup
NOTE: Before installation, inspect the unit carefully. Ensure that nothing inside the package is damaged. Keep the original packaging in a safe place for future use.
2-1 Unpack checking
Do not lean the UPS when moving it out of the packaging. Check the UPS’s appearance for any visible damage from transportation. If any
damage is found, do not switch on the UPS. Contact the dealer immediately. Verify the accessories against the packing list, and if any parts are missing, contact
the dealer. Included Accessories: (1) UPS User’s Guide (2) USB Cable (3) Power Cord (Input or output)

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2-2 Real panel view
Fig.1 1KVA/1.5KVA Rear Panel View

Fig.2 2KVA/3KVA Rear Panel View

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2-3 Setup the UPS
Step 1: UPS Input Connection
Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.
For 200/208/220/230/240 VAC models: The power cord is supplied in the UPS package.
Step 2: UPS Output Connection
For socket-type outputs: Simply connect your devices to the outlets. For terminal-type inputs or outputs: Follow these steps for wiring configuration:
a) Remove the small cover of the terminal block. b) It is recommended to use AWG14 or 2.1 mm² power cords for 3KVA (230/240 VAC
models). c) After completing the wiring configuration, ensure that the wires are securely affixed. d) Replace the small cover on the rear panel.
Step 3 Communication Connection
Communication Port:
To enable unattended UPS shutdown/start-up and status monitoring, connect one end of the communication cable to the USB/RS-232 port and the other end to the communication port on your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and monitor UPS status via your PC.
The UPS is equipped with an intelligent slot that supports either an SNMP or Relay card. Installing one of these cards will provide advanced communication and monitoring options. NOTE: The USB port and RS-232 port cannot work simultaneously.
Step 4: Turn On the UPS
Press the ON button on the front panel for two seconds to power on the UPS. Note: The battery will charge fully during the first five hours of normal operation. Do not expect full battery runtime during this initial charging period.
Step 5: Install Software
Find the download link in the software installation guide included in the packaging box. Download the appropriate software package and install it on your system.
Step 6: External Battery Connection
If your UPS does not include internal batteries, please refer to the chart in the manual to properly connect external batteries.

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2-4 UPS Startup and Turn off
Startup Operation
(1) Turn On the UPS in Line Mode
NOTE Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload alarm.
a) Once the mains power is connected, the UPS will enter standby mode with bypass but no output. All indicator lights will be off, and battery charging will begin. If you wish to switch to inverter output mode, press the “ON” key.
b) Press and hold the ON key for more than three seconds to start the UPS, which will then activate the inverter.
c) Once started, the UPS will perform a self-test. The LEDs will light up and go off in a circular and orderly manner. When the self-test is complete, the UPS will switch to line mode, and the corresponding LEDs will indicate that the UPS is operating in line mode.
(2) Turn On the UPS by DC (Without Mains Power)
a) When mains power is disconnected, press and hold the ON key for more than half a second to start the UPS.
b) The startup process will be similar to that when mains power is available. After the self-test is complete, the corresponding LED lights will indicate that the UPS is operating in battery mode.
Turn Off Operation
(1) Turn Off the UPS in Line Mode
a) Press and hold the OFF key for more than half a second to turn off both the UPS and the inverter.
b) After the UPS shuts down, the LEDs will go out, and there will be no output. If output is needed, you can set bypass mode to “ON” in the LCD settings menu.
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(2) Turn Off the UPS by DC (Without Mains Power) a) Press and hold the OFF key for more than half a second to turn off the UPS. b) When turning off the UPS, it will do self-testing firstly. The LEDs light and go out
circularly and orderly until there is no display on the cover.
Operation and Display Panel
The operation and display panel, illustrated in the diagram below, is located on the front panel of the UPS. It includes four indicators, four function keys, and an LCD display that conveys the operating status and input/output power information.
LCD Control Panel Introduction

1) LED Indicatorsfrom right to left: “Alarm”, “Bypass”, “Battery”, “Inverter”);

2) On-Line UPS LCD Display;

3) Function Keys

LED Indicator

Indicator

Status

Description

Red Yellow

On

The UPS has an active alarm or fault.

The UPS is in Bypass mode. The UPS is

On

operating normally on bypass during high-

efficiency operation.

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Yellow

On

The UPS is in Battery mode.

Green

On

The UPS inverter is operating normally in Online mode and Battery mode.

NOTE When power on or startup, these indicators will turn on and off sequentially. NOTE On different operation modes, these indicators will indicate differently.

Function Keys

Function Key Description

ESC/OFF

To turn off the UPS or exit the setting mode without saving changes.

UP

To navigate to the previous selection.

DOWN

To navigate to the next selection.

ENTER/ON

To turn on the UPS or confirm the selection in setting mode.

LCD Display Icons

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Icon Input Source Information

Function description

Indicates the AC input.

Indicates input voltage, input frequency, battery voltage and Temperature.

Configuration Program and Fault Information

Indicates the setting programs.

Indicates the warning and fault codes.

Warning:

flashing with warning code.

: Fault

lighting with fault code

Output Information

Indicate output voltage, output frequency, load percent, load in VA, load in Watt

Battery Information
Indicates battery level by 0-24%, 25-49%, 50-74% and 75-100% in battery mode and charging status in line mode.

In AC mode, it will present battery charging status.

Status

Battery capacity

LCD Display

0-24% 25-49%

4 bars will flash in turns Bottom bar will be on and the other three bars will flash in turns

Floating mode 50-74%

Bottom two bars will be on and the other two bars will flash in turns

Load Information

75-100% Indicates overload.

Bottom three bars will be on and the top bars will flash

Indicates the load level by 0-24%, 25-49%, 50-74% and 75-100%.

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0%~24%

25%~49%

50%~74%

75%~100%

Mode Operation Information
Indicates unit connects to the mains. Indicates load is supplied by utility power. Indicates the utility charger circuit is working.

Mute Operation

Indicates the DC/AC inverter circuit is working. Indicates unit alarm is disabled.

3. Operations

3-1 Button Operation

Button ON /ENTER
OFF/ESC

Function Turn on the UPS: Press and hold the ON
button for at least 2 seconds to turn on the UPS . Confirm current settings: In setting mode, press this button to confirm your desired setting. Use the UP/DOWN buttons to change the setting values Exit bypass mode: If the UPS is in bypass mode, press and hold this button to switch back to normal mode. Switch to UPS self-test mode: Press and hold this button for 2 seconds to enter the UPS self-test mode while in AC mode. Turn off the UPS: Press and hold this button for at least 2 seconds to turn off the UPS in battery mode. The UPS will either switch to standby mode under normal power conditions or transfer to bypass mode.
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UP DOWN UP + DOWN

Turn off the UPS: Press and hold this button for at least 2 seconds to turn off the UPS in battery mode. The UPS will either go to standby mode under normal power conditions or transfer to bypass mode if the bypass is enabled.
Exit setting mode: Press this button to exit the setting mode without saving any changes.
Navigate Up: Press this button to display the previous selection in the UPS setting mode.
Navigate Down: Press this button to display the next selection in the UPS setting mode.
Confirm Selection & Exit : Press this button to confirm a selection and exit the setting mode when the last selection is displayed on the LCD.
Enter Setting Mode: Press and hold both buttons for 5 seconds to enter the UPS setting mode.

3-2 LCD Display

Part one: Rack display

The LCD display offers 8 interfaces that provide essential information about the UPS’s status and operation.

Item

Interface Description

Content Displayed

Input voltage& Output 01
voltage

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Input frequency&

02

Output frequency

Battery voltage& 03
Battery capacity

04

Load

Environment 05
Temperature

06

UPS model

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07

Firmware Version

Alarm Code(Warning

Message)

08

All alarm codes are

present when abnormal

behavior(s) occur(s)

3-3 UPS Setting
The UPS has several customizable settings that can be adjusted in any operating mode. These settings will take effect under specific conditions. The table below provides an overview of how to configure the UPS settings. Setting Function Controls: Up +OFF/Down— Enters the settings page ON/Enter —- Confirms the selected setting option Up & Down — Adjusts the value or navigates through different pages. Entering the Setting Interface: After turning on the UPS, press and hold the Up and Down buttons simultaneously for 5 seconds to enter the settings interface. Note: To confirm the selection and exit the setting mode, press the Down button when the last selection is displayed on the LCD.

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Item

Settings

Mode setting
Press Enter button to change the setting (ECO or NOR or CF 01 or GEN). Press UP button to select the previous setting. Press DOWN button to select the next setting.
Output voltage setting

Press Enter button to change the setting(200, 208, 220, 230, 02 240). Press UP button to select the previous setting. Press DOWN button to select the next setting.

Frequency setting
Press Enter button to change 03 the setting (50 or 60Hz).
Press UP button to select the previous setting. Press DOWN button to select the next setting.
Battery capacity setting
Press Enter button to change the setting (Battery capacity 04 range is 1-200Ah). Press UP button to select the previous setting. Press DOWN button to select the next setting.
Battery EOD voltage setting (Segment 1)
Press Enter button to change 05 the setting (1.75/1.84/1.92).
Press UP button to select the previous setting. Press DOWN button to select the next setting.

16

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Battery EOD voltage setting (Segment 2)

Press Enter button to change 06 the setting (1.60/1.70/1.75/1.80).
Press UP button to select the previous setting. Press DOWN button to select the next setting.
Bypass voltage upper limit setting

Press Enter button to change the setting (The bypass voltage 07 upper limit range is 230264Vac). Press UP button to select the previous setting. Press DOWN button to select the next setting. Bypass voltage lower limit setting

Press Enter button to change

08

the setting (The bypass voltage lower limit range is 176-220Vac).

Press UP button to select the

previous setting.

Press DOWN button to select

the next setting.

Mute setting

Press Enter button to change

09

the setting (ON or OFF). Press UP button to select the

previous setting.

Press DOWN button to save

and exit the setup.

BYPASS enable/disable setting Press Enter button to change the setting (ON or OFF). 10 Press UP button to select the previous setting. Press DOWN button to save and exit the setup.

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3-4 Alarm or Fault reference code

Event log

UPS Alarm Warning

Buzzer

LED

1

Rectifier Fault

Beep continuously

2

Inverter fault (Including Inverter is shorted)

bridge

Beep

continuously

9

Fan fault

Beep continuously

12 Self-test fault

Beep continuously

13

Battery Charger fault

Beep continuously

15

DC Bus over voltage

Beep continuously

Fault LED lit Fault LED lit Fault LED lit Fault LED lit Fault LED lit Fault LED lit

16

DC Bus below voltage

Beep continuously

Fault LED lit

17

DC bus unbalance

Beep continuously

Fault LED lit

18 Soft start failed

19

Environment temperature Over Temperature

20

Inverter model Over Temperature

Beep continuously Twice per second Twice per second

Fault LED lit Fault LED blinking Fault LED blinking

26

Battery over voltage

Twice per second

Fault LED blinking

27

Mains Input reverse

Once per second

Fault LED blinking

28

Bypass Input reverse

Once per second

Fault LED blinking

29

Output Short-circuit

Beep continuously

Fault LED lit

30

Input current limit

Once per second

Fault LED blinking

31

Bypass over current

32

Overload

33

No battery

34

Battery under voltage

35

Battery low pre-warning

36

Over load time out

37

DC component over limit.

39

Mains volt. Abnormal

40

Mains freq. abnormal

41

Bypass Not Available

42

Bypass out of tracking range

Once per second Once per second Once per second

BPS LED blinking INV or BPS LED blinking
Battery LED blinking

Once per second

Battery LED blinking

Once per 2 seconds Battery LED blinking Once per 2 seconds Fault LED blinking

Once per 2 seconds Once per 2 seconds
Once per 2 seconds

INV LED blinking BPS LED blinking BPS LED blinking

None

BPS LED blinking

None

BPS LED blinking

45

EPO Enable

Beep continuously

Fault LED lit

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4. Troubleshooting

If the UPS system is not operating correctly, refer to the table below and the Troubleshooting Chart to resolve common issues.

Symptom

Possible cause

AC input power is not No indication or alarm, even connected properly. though the mains is normal.
AC input is connected to the UPS output.

Alarm code “33” and battery LED blinking

External or internal battery is incorrectly connected.

Remedy
Check if the input power cord is firmly connected to the mains. Plug the AC input power cord correctly into the AC input.
Check if all batteries are properly connected.

Alarm code “26” and battery LED blinking

Battery voltage is too high or charger is faulty

Contact your dealer.

Alarm code “34” and battery Battery voltage is too low or

LED blinking

charger is faulty.

Contact your dealer.

Alarm code “32” and INV or BYPASS LED blinking
Alarm code “27 & 28” and FAULT LED lit
Alarm code “29” and FAULT LED lit

UPS is overloaded.

Remove excess loads from the UPS output.

Mains input and/or bypass input is reversed.

Check the input L/N wiring for reverse connections.

UPS shut down due to a short circuit on the output.

Check output wiring and connected devices for short circuit conditions.

Alarm code “9” and FAULT LED lit
Alarm codes “01, 02, 15, 16, 17, 18”

Fan fault. UPS internal fault.

Contact your dealer. Contact your dealer.

Battery backup time is shorter than expected

Batteries are not fully charged.

Charge the batteries for at least 5 hours and check the capacity. If the issue persists, contact your dealer.

Battery defect.

Contact your dealer.

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Yes

No

Yes Yes Yes Yes

No No
No No

No Yes
No Yes

No Yes
No

Yes No

No

Yes

No

Trouble Shooting Chart

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5. Storage and Maintenance
Operation
The UPS system contains no user-serviceable parts. The batteries have a service life of approximately 3 to 5 years at an ambient
temperature of 25°C. After this period, the batteries must be replaced. Contact your dealer for battery replacement recommendations.

Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.

Storage

Before storing the UPS, charge it for 5 hours. Store the UPS covered, upright, and in a cool, dry location. Recharge the battery according to the storage temperature and frequency listed
below.

Storage Temperature

Recharge Frequency

Charging Duration

-25°C to 40°C

Every 3 months

1-2 hours

40°C to 45°C

Every 2 months

1-2 hours

Proper maintenance and storage will help ensure the long-term reliability of the

UPS system.

6. Optional

SNMP card: Internal SNMP (Optional)
Installation Steps: 1. Loosen the two torque screws located on each side of the card slot. 2. Carefully insert the SNMP card into the slot. 3. Secure the card by tightening the screws.
The KPM220 is a built-in network SNMP card that provides independent management capabilities for the UPS. It supports SNMPv1/v2/v3 protocols and includes features such as:
Email alarm notifications for UPS status changes or faults. Historical event logs to track UPS activity. Historical data storage for performance monitoring.

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The SNMP card allows for advanced UPS monitoring and management over a network.
Download installation files from http://download.ksdatacloud.com, For specific operation and function description refer to the KPM220 User Manual V2.2
Relay Card (Optional)
The Mini Dry Contact Card provides an interface for peripheral monitoring of the UPS system. It communicates the UPS’s real-time status through contact signals and allows timely feedback to monitoring systems when abnormal situations arise, such as UPS failure, mains interruption, or bypass activation. This card is installed in the intelligent slot of the UPS and is connected to peripheral monitoring devices via a terminal board. It includes 6 output ports and 1 input port for effective monitoring.

Pins Definition of Connecting Terminal on the Board
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Terminal No. 1 2 3 4 5 6 7 8

Terminal function Common source UPS on NC AC fail NO AC fail NC Batt low NO Batt low NC UPS alarm NO UPS alarm NC

Terminal No. 9 10 11 12
CN4-1 CN4-2

Terminal function Bypass enable NO Bypass enable NC UPS fail NO UPS fail NC Remote shutdown GND

Relay Card Electrical Parameters

max

Relay card contact

(Max Switched Voltage) AC:120V DC:24V
(Max Switched Current) AC:1A DC:1A

Type AC:120V DC:5~12V
AC:1A DC:1A

Emergency Power-off (EPO) (Optional) The Emergency Power-off (EPO) function is designed for situations where it is necessary to shut down the UPS and its load from a remote location. This feature can be used to shut down both the load and the UPS during emergencies, such as overheating. When the EPO is activated, the UPS will:
Shut down the output: All power to the connected devices is immediately cut off.
Shut down power converters: Stops all internal power conversion processes within the UPS.
Remain on: The UPS will continue to stay powered, but in an alarm state to signal the fault condition.

EPO Connections
EPO Activation: Depending on the configuration, the UPS will either run or shut down when the EPO connector pins are either shorted or opened.
To Restart: Reconnect (or re-open) the EPO connector pins and manually turn the UPS back on.
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Test EPO Function: It is recommended to test the EPO functionality before applying critical loads to the UPS to avoid accidental shutdowns.
Connector Installation: Even if the EPO function is not needed, leave the EPO connector in place on the EPO port to prevent accidental activation.
Load Segments (Optional) Load segments refer to groups of UPS output receptacles that can be controlled separately through power management software or the UPS display. These segments allow for the controlled shutdown and startup of equipment, which is particularly useful during power outages to conserve battery power.:
Segment 1: Customizable Power Shedding: The battery voltage at which Segment 1 shuts down can be set using the UPS’s LCD interface. This enables users to manage when to cut power to certain non-essential devices based on the battery’s remaining charge. Reference: Check the Battery EOD (End of Discharge) voltage setting for Segment 1 through the UPS’s LCD display to adjust this configuration.
Segment 2: Pre-set Power Shedding: Segment 2 automatically shuts down when the battery reaches the end of its discharge cycle (EOD). This setting is not customizable, but it ensures non-critical devices are powered off as the battery approaches full depletion, preserving energy for essential equipment.
This feature allows for efficient battery management, ensuring that critical systems remain powered while less important devices are safely powered down during outages.

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7. Specification

MODEL PHASE

Capacity (VA/Watts)

INPUT Nominal voltage

Operating voltage range (Ambient Temp.
<40)

Low line transfer
Low line comeback
High line transfer
High line comeback

Operating frequency range** Power factor

Bypass voltage range

Generator input OUTPUT Output voltage* Power factor Voltage regulation

1KVA(S)

1KVA(H)

1000VA / 800W/900W/1000W

1.5KVA(S) 1.5KVA(H) 2KVA(S)

2KVA(H)

Single phase with ground

1500VA / 1200W/1350W/1500W

2000VA / 1600W/1800W/2000W

3KVA(S)

3KVA(H)

3000VA / 2400W/2700W/3000W

200/208/220/230/240VAC 176Vac±5% @100%-50% load;
110Vac±5% @50%-0% load;
186Vac±5% @100%-50% load; 120Vac±5% @50%-0% load;
264Vac±5% @100%-50% load; 300Vac±5% @50%-0% load;
254Vac±5% @100%-50% load; 290Vac±5% @50%-0% load;
40-70Hz
0.99@100% load(Nominal Input Voltage)
Bypass high voltage point 230-264: setting the high voltage point in LCD from 230Vac to 264Vac. (Default: 264Vac)
Bypass low voltage point 176-220: setting the low voltage point in LCD from 176Vac to 220Vac. (Default: 176Vac)
Support

200/208/220/230/240Vac 0.8/0.9/1.0 ±1%

Line Mode

Frequency

(synchroni zed range)

46-54Hz or 56-64Hz

Bat. Mode Crest factor

Harmonic distortion (THDv)

Waveform
Transfer time

AC mode <->Batt. mode
Inverter <-> bypass

Efficiency(up to)

89% (AC mode)

BATTERY Battery Type Numbers

12V9AH 2 3

depends on the capacity of external
batteries
2 3

(50/60±0.1)Hz 3:1
3% THD with linear load 5% THD with non-linear load
Pure Sinewave
Zero

4ms(Typical)

89.5% (AC mode)

90% (AC mode)

12V9AH 3

depends on the capacity of external
batteries
3

12V9AH 4 6

depends on the capacity of external
batteries
4 6

91% (AC mode)

12V9AH 6 8

depends on the capacity of external
batteries
6 8

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Backup time
Typical recharge time (standard model)

Charging voltage

Charge current(A) SYSTEM FEATURES

Overload

Line Mode

Batt. Mode
Short Circuit Overheat Low battery voltage EPO (optional) Audible & Visual alarms Communication interface ENVIRONMENTAL Operating temperature Storage temperature Humidity range Altitude Noise level PHYSICAL

Dimension W×D×H (mm)

Long run unit depends on the capacity of external batteries

27.4 ±1%

1/2

6/12

4 hours recover to 90% capacity (typical)

41.0 ±1%

1/2

6/12

54.7 82.1 ±1% ±1%
1/2

54.7 82.1 ±1% ±1%
6/12

82.1 ±1%
1/2

109. 4±1 %
1

82.1 ±1%

109. 4±1 %

6/12

105%~125%: UPS transfers to bypass after 1minute when the utility is normal; 125%~130%: UPS transfers to bypass after 30 seconds when the utility is normal;
>130%: UPS transfers to bypass immediately when the utility is normal.
105%~125%: UPS shuts down after 1 minute; 125%~130%: UPS shuts down after 10 seconds;
>130%: UPS shuts down immediately. Hold Whole System
Line Mode: Switch to Bypass; Backup Mode: Shut down UPS immediately Alarm and Switch off
Shut down UPS immediately Line Failure, Battery Low, Overload, System Fault
USB (or RS232), SNMP card (optional), Relay card (optional)

144 144

144

*

*

*

293 399

293

*

*

*

209 209

209

040 -2555 20-90 % RH @ 0- 40°C (non-condensing)
< 1500m Less than 55 dBA at 1 Meter

144*399*209

191* 460* 337

Net Weight (kg)

9.1 12.2

4.1

13.1

5.6

19.5 24.5

10.3

24.5 32.8 10.9

STANDARDS

Safety

IEC/EN62040-1,IEC/EN62477-1

EMC

IEC/EN62040-2, IEC61000-4-2, IEC61000-4-3, IEC61000-4-4, IEC61000-4-5, IEC61000-4-6, IEC61000-4-8

* Derate to 80% of capacity when the output voltage is adjusted to 200/208VAC

** Derate to 75% of capacity when the Input voltage frequency out of range (50/60±4Hz)

*** Product specifications are subject to change without further notice.

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Documents / Resources

HELIOS EP-T Series Double Conversion AC UPS [pdf] User Manual
EP-T Series, EP-T Series Double Conversion AC UPS, Double Conversion AC UPS, Conversion AC UPS, AC UPS, UPS

References

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