HALLIBURTON External User Self-Service

Specifications

• Product Name: Halliburton Okta
• Functionality: External User Self-Service
• Available Actions: Password Reset, MFA Reset
• Account Expiry: Non-Halliburton accounts expire after 110 days of inactivity
• Authentication Methods: Google Authenticator, Okta Verify

Product Usage Instructions

Register for the Halliburton External User portal:

1. Navigate to https://myapps.halliburton.com/
2. Click on Sign up on the login page.

Log in to the Halliburton External User Portal:

1. Navigate to https://myapps.halliburton.com

Self-Service Password Reset:

1. Navigate to https://myapps.halliburton.com

Self-Service MFA Reset:

1. Navigate to https://myapps.halliburton.com

External User Self-Service User Guide
Halliburton Okta provides the end users with the capability to perform self-service activities for their Halliburton Okta accounts. The self-service capabilities enable the end user to reset their password using the reference sections below. The end users will no longer need to reach out to the Okta team to perform these activities for them at Halliburton Okta.

This document details the following processes:

1. Register to the Halliburton External User portal
2. Login to the Halliburton External User Portal
3. Self Service Password Reset
4. Self-service MFA Reset

NOTE: 

• Account unlocks – Wait for 30 minutes, the account will be automatically unlocked. If there is an urgent need, submit a service now incident and email to DL-Infosec-Okta@halliburton.com
• Users with @halliburton.com email addresses should go to Office.com and use their Halliburton credentials for any password-related issues. Personal domains like Gmail, Yahoo, Hotmail, etc. account registration and usage is blocked in Halliburton without VP approval.
• Non-Halliburton accounts will expire after 110 days Inactivity. Users need to login to https://myapps.halliburton.com atleast once to avoid account login issues.
• Passwords for non-Halliburton accounts will expire every 90 days. Users must reset their passwords every 90 days
• The SMS/voice call option has been discontinued as of May 12, 2025, and will no longer be available. Available multi-factor authenticators are ‘Google Authenticator’, Okta verify’

Register to the Halliburton External User portal

1. Navigate to https://myapps.halliburton.com/
2. The login page appears, click on Sign up.
3. Complete the required fields and click on Register.
4. A verification email is sent to your registered email address.
5. Click on the Activate Account button in the email that you would have received from InfoSec-Okta, InfoSec@okta.halliburton.com
   Note: If you do not activate your account, you will not be able to access any further features.
6. After successful activation, the portal will display the application(s) to which you have access.

Login to the Halliburton External User Portal

1. Navigate to https://myapps.halliburton.com
2. Enter your email address and click Next.
3. Enter your password and click Sign In.
4. After successful login, the portal displays the application(s) to which you have access.

Self-service Password reset

1. Navigate to https://myapps.halliburton.com
2. Click on Need help signing in?
3. The following options are displayed
   • Forgot Password?
   • End user reference guide
4. Click on Forgot Password?
5. Enter your username
6. Two recovery options will be visible ‘Email’ and ‘Phone’
7. If you click email, email is sent with instructions to reset password.
8. You will receive an email from InfoSec_Okta InfoSec@okta.halliburton.com Click on Reset Password in the email.
   • Halliburton Password Reset Requested Hi Jptestid321
   • A password reset request was made for your Halliburton account.To complete the password reset process, please click the link below to reset your password. This link will be valid for 1 hour.
   • If you received this e-mail in error, simply delete it.
   • Please do not reply to this e-mail. This mailbox is not monitored and you will not receive a response.
9. You will get verification code once click on ‘Reset Password’
10. Enter the code in okta verification screen
11. On the reset password screen, provide the New password and Repeat password.
12. Click on the Reset Password button to complete this step.
    Note: Reset password screen contains the password policy guidelines. Your new password should meet the guidelines.
13. After successful login, the portal displays the application(s) to which you have access.

Self-service MFA Reset

1. Navigate to https://myapps.halliburton.com
2. Enter your email address and click Next.
3. Enter your password and click Sign In.
4. After successful login, the portal displays the application(s) to which you have access.
5. Click “Settings” from the right corner
6. Google Authenticator or Okta Verify can be seen as MFA enrollment.
   Note: The SMS/voice call option has been discontinued as of May 12, 2025, and will no longer be available.

FAQs

Q: What happens if I do not activate my account after registration?
A: If you do not activate your account, you will not be able to access any further features.

Q: What are the available multi-factor authenticators?
A: The available multi-factor authenticators are Google Authenticator and Okta Verify.

Q: How often do non-Halliburton accounts expire due to inactivity?
A: Non-Halliburton accounts expire after 110 days of inactivity.

Documents / Resources

HALLIBURTON External User Self Service [pdf] User Guide External User Self Service, User Self Service, Self Service, Service

References

• User Manual