globe-logo

globe GE50020B Wi-Fi Smart Plugglobe-GE50020B-Wi-Fi-Smart-Plug-product

Get started

  • Download the Globe SuiteTM app f rom the App Store or Google Play to your mobile device
  • Launch the Globe SuiteTM app
  • To register, enter your email address, create a password, then log in to the app OR
  • Log in if you already have an account

Verify your network

  • Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel
  • Consult your router documentation for detailed instructions on how to change wireless settings
  • Once your devices have been successfully paired, you can switch back to mixed mode or use a cellular data network to control your smart products

Scan mode

  • Power on your device
  • Select the “+” symbol on the top right-hand corner
  • Follow instructions within the app
  • If your device is flashing rapidly and fails, try using EZ Mode

EZ mode

  • Select the “+” symbol on the top
  • right-hand corner
  • Select “Manual”
  • Select your product type and follow the instructions within the app
  • If the connection fails, try using AP mode

AP mode

  • Select the “+” symbol on the top right-hand corner
  • Select “Manual”
  • Select your product type
  • Open the menu on the top right-hand corner and select “AP mode”
  • Follow the instructions within the app You’re good to go!

Set up voice assistance

  • Instructions in the Globe SuiteTM app: Select “Profile,” select “Integration,” choose your voice assistant, and follow the instructions

Did you know?

Most modern routers are dual-band, meaning they support both 2.4 GHz and 5 GHz channels. The most common wireless options are:

  • Mixed: The router will broadcast both 2.4 GHz and 5 GHz simultaneously under the same SSID. The device will choose which to connect to based on multiple variables (congestion, distance to router, etc.).
  • 2.4 GHz: Broadcast only on this channel
  • 5 GHz: Broadcast only on this channel
  • Dual 2.4 and 5 GHz using separate SSIDs:
  • Router will broadcast both channels and the user manually decides which to connect to

Have a question? We can help!

Documents / Resources

globe GE50020B Wi-Fi Smart Plug [pdf] User Guide
GE50020B, 2AQUQGE50020B, GE50020B Wi-Fi Smart Plug, GE50020B, Wi-Fi Smart Plug

References

Leave a comment

Your email address will not be published. Required fields are marked *