Warnings
Not all iOS and Android versions are compatible with the application. OLIMPIA SPLENDID accepts no liability for any problem deriving from this incompatibility. The APP is subject to updates without prior notice. Check compatibility with the operating system of the device before installing the APP on it.
- Please maintain the APP updated with the latest version.
- No liability is assumed for problems caused by the internet connection, Wi-Fi router and other smart devices. Please contact the original supplier to receive assistance.
Quick Reference Setup Summary
Operation Steps | Operation Items | New Account | Re-installing APP (registered before) |
---|---|---|---|
Step 1 | Download and Install APP | YES | YES |
Step 2 | Activate the APP | YES | YES |
Step 3 | Register Account | YES | NO |
Step 4 | Login | YES | YES |
Step 5 | Add Device to control | YES | Registered Device will remain. |
Minimum specifications on a Smart phone:
- Android 5.0 version or higher
- iOS 10.0 version or higher
Basic parameters for Wi-Fi:
Parameters | Details |
---|---|
Network frequency | 2.400-2.500GHz |
Standards of WLAN | IEEE 802.11 b/g/n (channels 1-14) |
Download and Install the App
Method 1:
Please scan the QR code with a browser scanner, download and install the SmartLife-SmartHome APP from Google Play or the APP Store.
[App Store icon] [Google Play icon] [QR Code]
Method 2:
For Android smart phone, open the Google "Play Store" on your smart phone and search "SmartLife-SmartHome", download and install the APP. [Google Play Store icon]
For iOS smart phone, open the Apple "App Store" on your smart phone and search "SmartLife-SmartHome", download and install the APP. [Apple App Store icon]
Note: Please enable the permissions for Storage / Location / Camera / Wi-Fi / Bluetooth for this APP when installing. Otherwise, it will have problems when operating.
Activate App
1. The first time you enter the APP, it will display an activation interface. You can select the activation QR code (click "Scan" button and scan the activation QR code in below page) or input the "Activation code". Click the "Activate" button to activate it.
[App screenshot showing scan interface with "Scan" button and "or Enter Activation Code" option]
3. Activation QR code
[QR Code]
3. Activation code words: OLIMPIASPLENDID
Registration
1. If you don't have an account, please tap button "Register".
2. Read the "Privacy Policy" and tap "Agree".
[App screenshot showing "Register" button] [App screenshot showing "Notice" with "Agree" and "Disagree" buttons]
3. Tap " > " and choose the country.
[App screenshot showing country selection with search bar and list of countries]
4. Enter your E-mail address.
5. Tap the button "Get Verification Code".
[App screenshot showing email input and "Get Verification Code" button]
6. Enter the verification code you received from E-mail.
7. Set the Password with 6-20 characters including characters and numbers.
8. Tap "Done".
[App screenshot showing verification code input] [App screenshot showing password input with "Done" button]
Log In
1. If you already have an account, tap "Log in with Existing Account".
2. Enter your registered account and password.
3. Tap "Log in" button.
[App screenshot showing login screen with "Log in with Existing Account" button] [App screenshot showing login form with "Log In" button]
Forgot password
If you forgot the password or you want to reset it, follow these instructions:
- Tap "Forgot password".
- Enter your account (E-mail address) and tap button "Get verification code".
- Enter the verification code received by your E-mail.
- Set the new password and tap button "Done".
[App screenshot showing forgot password flow]
Add Device
Please power on the appliance, but do not press the [Power button symbol] button to turn it on. The screen will show: --
1- Resetting the Wi-Fi
Please use methods below to reset the WI-FI module:
A: Press the "FAN" button on the control panel 6 times within 4 seconds;
Please wait about 10 seconds, until the LED screen show "CF" or "AP", and connect it.
2- Add Device
[App screenshot showing "Add Device" screen]
3- Click "Add" to add the device
[App screenshot showing device list with "Add" button]
4. Input your Wi-Fi password to the same network as your smartphone, then tap "Next", and wait to connect.
[App screenshot showing Wi-Fi network selection]
5. You can see the percentage rate during the connection process, while at the same time "PP", "SA", "AP" toggle in turn on the appliance's display.
- "PP" means "Searching for the router"
- "SA" means "connected to the router"
- "AP" means "connected to the server"
[App screenshot showing connection progress] [App screenshot showing device added successfully]
6. If Wi-Fi connection fails, please try to reset Wi-FI module and connect it again.
Status | Description |
---|---|
AP | 1) Hot-spot connection mode 2) Access to the Internet |
PP | Searching and try to connect |
SA | Connect successful |
Trouble Shooting
Appliance can't be configured successfully
Analysis of Cause:
- Please enable the permissions of Storage / Location / Camera / Wi-Fi / Bluetooth for this APP when installing. Otherwise, it will have some problems when operating.
- Check the mobile connected WLAN router SSID and password is correct.
- Check whether there are additional settings of WLAN router as shown below:
- Firewall by router itself or by PC
- MAC address filtering
- Hidden SSID
- DHCP server
Reboot WLAN router, mobile device and appliance (WLAN module) and connect appliance by CF or AP mode again. Before rebooting, check nobody has already connected to same appliance.
Mobile can't control appliance
- When appliance (WLAN module) is rebooted and app displays device remove, ignoring this confirmation will lead to mobile device losing control permission of the appliance. You will need to connect the appliance by CF or AP mode again.
- In case of power failure, mobile device will lose control permission of appliance for 3 minutes after power failure. (Notification will now show up on the mobile device.) If you cannot control the app (appliance) even after power restored, you will need to connect the appliance by CF or AP mode again.
Mobile can't find appliance
1. App display appliance Device offline. Please check the following conditions:
- The appliance has been reconfigured.
- Appliance out of power.
- Router out of power.
- Appliance can't connect to router.
- Appliance can't connect to network through the router.
- Mobile device can't connect to network.
2. After adding the device, it disappears in device list. Hold and slide down to refresh the device list. If it has no change, shut down the app and start again.