Smappee Manuals & User Guides

Smappee is an award-winning global cleantech company dedicated to empowering consumers and businesses with smart energy solutions. Headquartered in Belgium, Smappee designs and manufactures an integrated ecosystem of hardware and software that brings energy efficiency to the forefront of modern living.

The company’s flagship products include advanced energy monitors and a versatile range of electric vehicle (EV) charging stations, such as the EV seinä, EV Base, ja EV One. These devices work in harmony with the Smappee Infinity monitoring system to provide granular, real-time data on electricity usage, solar production, and always-on power.

Through the intuitive Smappee App, users can manage their energy flows, automate appliances, and optimize EV charging with features like dynamic load balancing and solar forecasting. Smappee’s solutions are designed to future-proof homes and businesses ensuring a sustainable and cost-effective energy transition.

• Where can I find installation manuals for Smappee products?

  Full installation manuals and user guides are available for download at the official Smappee downloads page (smappee.com/downloads) or via the QR code included with your product.

• How do I contact Smappee support?

  You can submit a support request through the Smappee Help Center or email them directly at support@smappee.com.

• Can I install Smappee charging stations myself?

  No. For safety reasons and to comply with national safety standards, all Smappee electrical installations must be performed by a certified electrician.

• What app do I need to configure my Smappee device?

  You need to download the Smappee App from the App Store or Google Play to configure and monitor your chargers and energy monitors.