Rock Space AX1800 Wi-Fi 6 Smart WiFi Router

In the Box

• Wireless router x 1
• Power adapter x 1
• Ethernet cable x 1
• Quick Installation Guide x 1

Technical Support

Phone: 1-833-816-6558 (EST 10:00-21:00 from Monday to Friday)

Email: techsupport@rockspace.cc

Website: rockspaceworld.com

I. Connect your router

Hello, welcome to the rock space.

Note: If this is the first time you are using a router or you are not very proficient in router settings, please skip Step 1 and start from Step 2. If you are very proficient in router settings and know what is the PPPoE user name and password, you can refer to Step 1 to copy them from your original router to the AX1800 WiFi router. It will save you some time.

Step 1: Import your PPPoE user name and password from your original router.

1. Power on your original and new routers.
2. Connect the WAN port of the original router to a LAN port of the new router using an Ethernet cable.
3. When the WAN and LAN LED indicators of the new router turn solid on for 3 seconds after blinking fast, the PPPoE user name and password are imported to your new router successfully.
4. Remove the original router.

Diagram Description: An illustration shows an original router connected to a new router via an Ethernet cable. The original router has ports labeled 'Power' and 'LAN'. The new router has ports labeled 'Power' and 'WAN'. The connection is from the 'LAN' port of the original router to the 'WAN' port of the new router.

Step 2: Connect your new router to the internet.

Diagram Description: An illustration shows a modem connected to the new rock space router via an Ethernet cable. The modem is connected to an 'Internet' source. The new router has ports labeled 'Power', 'WAN', and 'LAN'. The 'WAN' port is connected to the modem. The 'LAN' port is shown with an optional connection to a computer via another Ethernet cable. The 'WAN' LED indicator is shown to light up.

Note: If the PPPoE user name and password are imported to your new router successfully, this router will auto-fill the ISP User Name and ISP Password when you select PPPoE connection type.

II. Connect your devices to the new router

Method 1: Connect your WiFi-enabled device

Connect your WiFi-enabled device (such as a smart phone) to the new router's WiFi network using the SSID (WiFi name) labeled on the bottom of the router. There is no WiFi password by default.

Diagram Description: A smartphone screen shows the Wi-Fi settings. The available network 'rockspace-WiFi6-2.4g' is listed as 'Unsecured Network'.

Method 2: Connect your wired device

Connect your wired device (such as a computer) to a LAN port of the router using an Ethernet cable. The LAN LED indicator lights up.

Diagram Description: A computer is connected to the rock space router via an Ethernet cable. The router has ports labeled 'Power', 'WAN', and 'LAN'. The computer is connected to one of the 'LAN' ports.

III. Set up the new router for internet access

Step 1: Enter the IP address.

After the connection with your client device is established, the setup page will automatically pop up. If the setup page doesn't pop up automatically, open your browser on your device and enter 192.168.1.1 in the address bar and press "Start" on the start page.

Diagram Description: A 'Quick Setup' progress bar shows 'Time Zone Setting', 'WAN Connection Setting', 'Wireless Setting', and 'Finish'. The 'WAN Connection Setting' step is highlighted. A form is shown to enter 'PPPOE' username and password.

Step 2: Set up the time zone.

Please select your region and time zone. Then click "Next".

Diagram Description: A 'Quick Setup' progress bar is shown. The 'Time Zone Setting' step is highlighted. A dropdown menu allows selection of 'Region and Time Zone', with '(GMT-12:00) International Date Line West' selected.

Note: Both the user name and password are "admin". The password you entered in this step is NOT the password for your extended network, it is the password for the extender's management interface. If you cannot log in to the web UI of the router, refer to Q1 in FAQ.

Step 3: Select your Connection Type.

The router supports three connection types: PPPoE, Dynamic IP Address and Static IP Address. The router will detect your internet connection type automatically. Set required parameters and click "Next".

Diagram Description: A 'Quick Setup' progress bar shows 'Time Zone Setting', 'WAN Connection Setting', 'Wireless Setting', and 'Finish'. The 'WAN Connection Setting' step is highlighted. Options for 'Dynamic IP', 'Static IP', and 'PPPoE' are presented. 'PPPoE' is selected, with fields for username and password.

Note: PPPoE is used for illustration here. If you migrated your PPPoE user name and password from your original router, this router auto-fills the ISP User Name and ISP Password. Otherwise, you should enter your PPPoE user name and password and tap "Next".

Note: If your internet connection type is Dynamic IP, tap "Next".

Diagram Description: A 'Quick Setup' progress bar is shown. The 'WAN Connection Setting' step is highlighted. Options for 'Dynamic IP', 'Static IP', and 'PPPoE' are presented. 'Static IP' is selected, with fields for IP Address, Subnet Mask, Default Gateway, Primary DNS, and Secondary DNS.

Note: If your internet connection type is Static IP, enter your IP address and other information your ISP provides, and tap "Next".

Step 4: The wireless setting.

Customize your Wi-Fi name (SSID) and Wi-Fi password. You can also hide the SSID, and click "Next".

Diagram Description: A 'Quick Setup' progress bar shows 'Time Zone Setting', 'WAN Connection Setting', 'Wireless Setting', and 'Finish'. The 'Wireless Setting' step is highlighted. Fields are shown to set the Network Name (SSID) and Password for both '2.4G Network' and '5G Network'. Options to 'Hide SSID' are available.

Note: If you have hidden one or two network names, you should follow the instructions below after finishing the setup. Turn on the smart phone. Then click "Settings>WLAN>Add Network". And fill in the network name you have hidden. Such as "rockspace-WiFi6-2.4g". Click "Connect", and enter the new password. You will connect the network successfully.

Step 5: Finish setting.

Confirm your network name and password and click "Next".

Diagram Description: A 'Quick Setup' progress bar shows 'Time Zone Setting', 'WAN Connection Setting', 'Wireless Setting', and 'Finish'. The 'Finish' step is highlighted. A summary of the network setup is displayed, showing the Network Name and Password for both 2.4GHz and 5GHz networks.

Note: After this setting, the router will reboot again. Go to your WI-FI network list and find the SSID named by yourself. The WiFi-enabled devices can connect to the AX1800 router by entering the new password. And the wired devices connected to the router can access the internet directly now. If you want to modify the settings, please log in to the management page (IP address is 192.168.1.1) again after completing the initial settings.

Step 6: Customize more functions.

Please log in to the management page again. The IP address is 192.168.1.1. You can customize the functions you need on this page.

Dual Band Setting

Please log in to the management page. The IP address is 192.168.1.1.

1. Click "Wireless". You could customize your private network name and password here.
2. Select "Hide SSID". You could hide the 2.4GHZ Network or the 5GHZ Network and click "Save".

Diagram Description: The 'Wireless Setting' page is shown. Options to set the Network Name (SSID) and Password for '2.4GHz Network' and '5GHz Network' are available, along with a 'Hide SSID' checkbox for each. A 'Save' button is present.

Network Map

Diagram Description: A network map shows an 'Internet' connection with 'Up' and 'Down' speeds displayed. It also shows 'Wired Clients', 'Wireless Clients', and 'USB Disk' connected to the router.

Internet Status

Note: Any questions, you can refer to FAQ firstly.

Wireless Setting

Diagram Description: A smartphone screen shows the 'Add network' interface. Fields for 'Network name' and 'Security' are present. The 'rockspace-WiFi6-2.4g' network is shown. Options to 'CANCEL' and 'CONNECT' are at the bottom.

Note: The router will reboot after changing the network name and password, please reconnect by applying the new network name (SSID) and password. Turn on the smart phone. Then click "Settings>WLAN>Add Network". And fill in the network name you have hidden. Such as "rockspace-WiFi6-2.4g". Click "Connect", and enter the new password. You will connect the network successfully.

Parental Control

Please log in to the management page. The IP address is 192.168.1.1.

1. Click "Advanced Settings> Network Control>Parental Control". In this interface, you can add the device that you want to set a parental control.
2. Turn on "Parental Control" and click "Add". You could enter the device name, MAC Address, access time restriction and choose the repeat mode.

Diagram Description: The 'Parental Control' interface is shown. Options to add a device with 'Device Name', 'MAC Address', and 'Access Time Restriction' are available. Repeat modes like 'Every Day' and 'Specified Days' can be selected.

Note: Click the "Network Map>Wireless Clients", and you will find all the device name and MAC Address. After this setting, the router will reboot again. Please reconnect to the router.

Access Control

Please log in to the management page. The IP address is 192.168.1.1.

1. Click "Advanced Settings> Network Control>Access Control". In this interface, you can add the device that you want to set a access control.
2. Turn on "Access Control", choose "Blacklist" or "Whitelist" and click "Add". You could enter the device name and MAC Address.

Diagram Description: The 'Access Control' interface is shown. Options to choose 'Mode' (Blacklist or Whitelist) and add a device with 'Device Name' and 'MAC Address' are available.

Note: Click the "Network Map>Wireless Clients", and you will find all the device name and MAC Address. After this setting, the router will reboot again. Please reconnect to the router.

Guest Network

Please log in to the management page. The IP address is 192.168.1.1.

1. Click "Advanced Settings> Guest Network". In this interface, you can set your guest network.
2. You can turn on one of the "2.4GHz Guest Network" and "5GHz Guest Network" or both of them. Customize your guest network name and password and click "Save".

Diagram Description: The 'Guest Network' settings page is shown. Options to enable '2.4GHz Guest Network' and '5GHz Guest Network' are available, with fields to set the 'Network Name(SSID)' and 'Password' for each. A 'Save' button is present.

Note: After this setting, the router will reboot again. Please reconnect to the router.

More features

In addition to some of the settings described above, there are more functions. Including Virtual Server, DHCP, UPnP, DMZ, DNS and Firewall Security.

Note: Any questions, you can refer to FAQ firstly.

LED indicators

Ports and Buttons

FAQ

1. Q: Why can't I log in to the web UI of the router?
   A: Step 1: Please confirm your devices connect to the WIFI6-53B9_2.4G.
   Step 2: Please confirm if your IP address is 192.168.1.1.
   Step 3: Please confirm both the user name and password is "admin".
2. Q: How can I reset the router?
   A: Method 1: Keep pressing the Reset button for about 8 seconds to restore factory settings.
   Method 2: Please log in to the management page and click the "Reboot". In this interface, you can turn on WPS.
3. Q: How can I turn on WPS?
   A: Method 1: Keep pressing the WPS button for about 3 seconds to start the WPS.
   Method 2: Please log in to the management page and click the "Advanced Settings>Wireless>WPS".
4. Q: How to change my admin password?
   A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Advanced Settings>System Tools>Admin Password". In this interface, you can change the admin password.
5. Q: How to change my network name and password?
   A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Wireless". In this interface, you can change the network name and password.
6. Q: What if I forget the network password of the router?
   A: Please reset the router and login in the router to set it up again.
7. Q: How can I select my connection type?
   A: Please log in to the management page(IP address is 192.168.1.1.) and click the "Internet". In this interface, you can choose your connection type.
8. Q: What is the function of USB 3.0?
   A: First, the router will charge your smart phone. Besides, the USB 3.0 port can connect a USB storage device, which can be either a USB drive or a portal hard disk. The USB storage device connected can function as a FTP or Samba server for file sharing and be accessed with a computer. You can also manage the resources on the USB storage device with a computer.
9. Q: How can I select the time zone?
   A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Advanced Settings> System Tools>Time Settings". In this interface, you can choose the time zone.
10. Q: How can I add a Virtual Server?
    A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Advanced Settings> Nat Forwarding>Virtual Servers". In this interface, you can add a new virtual server.
11. Q: How can I turn on DHCP Server?
    A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Advanced Settings>Network>DHCP Server". In this interface, you can add a new virtual server.
12. Q: How can I turn on UPnP?
    A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Advanced Settings> UPnP". In this interface, you can turn on UPnP.
13. Q: How can I turn on DNS?
    A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Advanced Settings> DNS". In this interface, you can turn on DNS.
14. Q: How can I update the firmware?
    A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Advanced Settings> System Tools>Firmware Upgrade". In this interface, you can add the firmware file path and upgrade the firmware.
15. Q: How can I turn on DMZ?
    A: Please log in to the management page (IP address is 192.168.1.1.) and click the "Advanced Settings>Net Forwarding>DMZ". In this interface, you can turn on DMZ.