Yealink UH37 Mono & UH37 Dual USB Wired Headset

1 Package List

The package typically includes:

• UH37 Mono Headset: A headset with a single earcup and an adjustable boom microphone.
• UH37 Dual Headset: A headset with two earcups and an adjustable boom microphone.
• Drawstring Bag: For carrying and protecting the headset.
• Quick Start Guide: This document.

Note: It is recommended to use the included accessories. Using third-party accessories may lead to compatibility issues.

2 Connection

To connect your headset, plug it into a USB-A or USB-C port on your computer, depending on the headset variant you have.

The headset can also be connected to compatible Yealink desk phones via USB.

[Diagram description: Shows a laptop and a desk phone with the headset cable being plugged into a USB port on each device.]

3 Wear the Headset

Adjust the headset for a comfortable fit:

• Position the earcup over your ear.
• The boom microphone can be rotated up to 150 degrees.
• The boom arm is bendable, allowing you to position the microphone close to your mouth for optimal voice capture.

[Diagram description: Illustrates the headset being worn, showing the earcup placement, the 150-degree rotation of the microphone boom, and the flexibility of the boom arm.]

4 Overview

Familiarize yourself with the headset's controls and indicators:

• Mute/Unmute Button: Press to mute or unmute the microphone.
• Volume Up: Press to increase volume. Press and hold for 1.5 seconds to go to the previous track.
• Volume Down: Press to decrease volume. Press and hold for 1.5 seconds to go to the next track.
• Busylight: A light indicator around the button that shows your Microsoft Teams status.
• Multi-function Button (MFB):
  • UC Edition: Answer or end a call, Play/Pause music, Hook call.
  • Teams Edition: Answer or end a call, End current call and answer an incoming call, Open Microsoft Teams notification.

[Diagram description: A detailed illustration of the headset showing the location of the Mute/Unmute button, volume controls, multi-function button, and the busylight indicator. Arrows indicate microphone mute/unmute and answer call functions.]

Note: To enable certain features like 'Hook' or specific platform settings (UC), you may need to use the Yealink USB Connect application. Navigate to Device settings -> Advanced Settings -> Platform and select UC. Then, select HOOK via the MFB Button.

5 Calls & Music

Control your calls and music playback:

UC Edition Functions:

• Press once: Play/pause music; Answer/end a call; End the current call and answer an incoming call.
• Double-press: Reject an incoming call or reject a call while on an active call; Redial the last number.
• Hold for 1.5 sec: Put the current call on hold and answer an incoming call; Switch between held and active calls.

Teams Edition Functions:

• Press once: Answer/end the call; End the current call and answer an incoming call; Invoke the Teams client.
• Double-press: Reject an incoming call or reject a call while on an active call; Redial the last number.
• Hold for 1.5 sec: Dismiss/invoke raise hand during a meeting; Activate Cortana (requires Microsoft support).

Microphone Mute/Unmute:

• Press the Mute button once.
• Alternatively, move the microphone boom arm up or down.

Note: Before using Teams-specific functions, ensure the Microsoft Teams client is installed on your PC.

6 Replace Ear Cushions

To replace the ear cushions:

1. Gently pull out the old ear cushion.
2. Align the four grooves on the new ear cushion with the corresponding slots on the headset base.
3. Press firmly to secure the new cushion.

[Diagram description: Sequence of images showing how to remove an ear cushion and attach a new one by aligning grooves.]

Note: Replacement ear cushions must be purchased separately.

Software

Update and manage your Yealink headsets using the Yealink USB Connect application.

Download the software from the Yealink website: https://www.yealink.com/product/yuc

Note: Yealink USB Connect version 0.34.x.x or higher is required.

[Image description: A screenshot of the Yealink USB Connect application running on a laptop, displaying headset information like model (UH37), firmware version, connection method (USB), and serial number.]

Compatibility & Warranty

The UH37 headset supports Yealink T27G/T4xS/T4xU/T53/T5xW/T58/VP59 phones via USB connection. For optimal performance, it is recommended that your phone's firmware is v86 (xx.86.x.xx) or later. For more details, refer to the "Yealink Headset Compatibility Guide" on the Yealink support website.

For warranty service, please visit https://ticket.yealink.com/page/headset/warranty-service.html to submit an RMA claim.

Technical Support

Yealink (Stock Code: 300628) is a global leader in Unified Communication & Collaboration Solutions, specializing in video conferencing, voice communications, and collaboration. Yealink aims to empower individuals and organizations with "Easy Collaboration, High Productivity." With high-quality products, innovative technology, and user-friendly experiences, Yealink is a leading provider in over 140 countries and regions, holding the No.1 market share globally in IP Phones and ranking among the Top 5 leaders in the video conferencing market (Frost & Sullivan, 2021).

Regulatory Notices

Operating Ambient Temperatures

• Operating temperature: +14 to 113°F (-10 to 45°C)
• Relative humidity: 5% to 90%, noncondensing
• Storage temperature: -22 to +158°F (-30 to +70°C)

Warranty

Yealink's product warranty is limited to the unit itself when used according to operating instructions and system environment. Yealink is not liable for damage or loss resulting from product use, third-party claims, or issues arising from the use of this product.

Explanation of Symbols

• DC symbol: [DC voltage symbol]
• WEEE Warning symbol: [WEEE symbol - crossed-out wheeled bin]. This symbol indicates that WEEE should not be disposed of as unsorted municipal waste and must be collected separately.

Restriction of Hazardous Substances Directive (RoHS)

This device complies with the EU RoHS Directive. For compliance statements, contact support@yealink.com.

Safety Instructions

Please read and follow these safety instructions before use.

General Requirements

• Keep the device dry and clean; avoid collision and crash during storage, transportation, and operation.
• Do not attempt to dismantle the device yourself. Contact an authorized service center for repairs.
• Respect all relevant laws and statutes when using the device.

Environmental Requirements

• Place the device in a well-ventilated area, away from direct sunlight.
• Keep the device dry and dust-free.
• Do not place near flammable objects or heat sources.

Operating Requirements

• Use only manufacturer-provided or authorized accessories.
• Ensure the power supply meets the device's input voltage requirements.
• Keep hands dry when plugging/unplugging cables.
• Do not expose the device to liquids or use near water.
• Disconnect from power during thunderstorms.
• If smoke, abnormal noise, or smell is detected, disconnect power immediately.
• Do not insert foreign objects into equipment slots.
• Connect the grounding cable first before other cables.

Battery Requirements

• Do not immerse the battery in water.
• Do not expose the battery to open flames or extreme heat.
• Power off the handset before removing the battery.
• Use only Yealink-provided or recommended rechargeable battery packs.
• Do not open or mutilate the battery.
• Dispose of defective batteries responsibly through designated collection facilities.

Cleaning Requirements

• Disconnect from power before cleaning.
• Use a soft, dry, anti-static cloth.
• Keep the power plug clean and dry.

Troubleshooting

Unit cannot supply power: Check plug connection, try a different outlet, ensure the environment is within operating temperature range, verify cable connection, or check for dust in the port.

For further assistance, contact your dealer or authorized service facility.

FCC CAUTION

This device complies with part 15 of the FCC Rules. Operation is subject to two conditions: (1) it may not cause harmful interference, and (2) it must accept any interference received, including interference that may cause undesired operation. Unauthorized modifications may void the user's authority to operate the equipment.

ISED WARNING

This device complies with Innovation, Science and Economic Development Canada licence-exempt RSS standard(s). Operation is subject to two conditions: (1) this device may not cause interference, and (2) it must accept any interference, including interference that may cause undesired operation. (French translation included in original document).

Contact Information

YEALINK NETWORK TECHNOLOGY CO.,LTD.
309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C

YEALINK (EUROPE) NETWORK TECHNOLOGY B.V.
Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands

YEALINK (USA) NETWORK TECHNOLOGY CO., LTD.
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA

Made in China

Declaration of Conformity

YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD. declares that the product:

• Type: USB Wired Headset
• Model: UH37 Dual, UH37 Mono

meets the essential requirements and relevant provisions according to EC directives:

• Directive: 2014/30/EU, 2014/35/EU
• Safety: EN IEC 62368-1:2020+A11:2020
• EMC: EN 55032:2015+A11:2020, EN 55035:2017+A11:2020
• RoHS 2.0: Directive 2011/65/EU and (EU)2015/863
• WEEE: Directive 2012/19/EU
• REACH: Regulation (EC) No.1907/2006

Signed by Huahu Wang, Senior Manager, on 27/Sep/2022.