Donper USA Slush Dispenser

Product Models

This manual covers the Donper USA XC Series frozen drink machines, including:

• XC112 (Single Bowl)
• XC224 (Double Bowl)
• XC336 (Triple Bowl)

All models share the same operating procedures, with minor differences in capacity. Controls and operation sequences are identical across all units.

Introduction

Thank you for choosing the Donper USA XC Series Soft Serve Machine. This manual provides product specifications and recommendations for effective and normal operation to ensure the machine's service life.

This manual instructs users on installation, operation, cleaning, and routine maintenance. Information may change; contact Donper USA Technical Support at 1-844-366-7371 for updates and detailed information.

Safety Precautions

Observe all safety regulations, local codes, and instructions on the manual and equipment to ensure personal safety and prevent machine damage. Using the equipment in a manner not specified by the manufacturer will void the warranty.

Icons and Their Meanings:

• ⚠️ WARNING: Risk of harm to the operator or machine if performed incorrectly.
• ❗ CAUTION: Informs the operator of a task that may lead to harm if instructions are not followed.
• ℹ️ IMPORTANT: Represents an extremely important step or note the user must be aware of.
• ? NOTE: Non-hazardous, informational text.

Unpacking & Setup

WARNING

⚠️ Unpalletizing requires lifting. Two or more personnel should move the machine. Failure to do so may result in severe injury or damage.

Unpalletize Machine:

1. Remove all sides and cover of the shipping box by unfolding tabs using a flat-head screwdriver and hammer if needed.
2. Remove plastic wrapping from the machine.
3. Carefully remove both side panels using a Phillips-head electric screwdriver to avoid scratching or denting.
4. Remove the two stabilizing bolts securing the machine to the shipping pallet/box using a #12 wrench and #12 ratchet.
5. Reattach both side panels using the Phillips-head electric screwdriver.
6. Prepare the area where the machine will be placed.
7. Place the machine in its final location according to Installation Requirements.

CAUTION

❗ The machine is designed for ambient temperatures of 60-75°F. Higher temperatures may result in less than optimal performance.

Prior to Operating

ATTENTION

• Do not run the machine without mixed liquid; this will damage it.
• Ensure sugar content is over 13% to prevent damage to parts.
• Turn off the refrigeration switch when slush ice is ready. A “click” sound indicates the solenoid valve has registered thick ice.
• If liquid remains in the bowl overnight, a crust of ice may form. Remove this crust before turning the machine on to prevent damage.
• This appliance is not intended for use by children or individuals lacking experience or knowledge of these machines, unless they have read this manual.
• Children must be supervised and not allowed to play with the appliance.

WARNING: Fill with potable water only.

• ⚠️ For safety, ensure the machine is well-grounded.
• If the wire is damaged, it must be replaced by a technician.
• Do not insert objects into the machine while it is running.
• Turn off power and unplug the machine before performing maintenance.

Work Condition Specifications:

• (1) Ambient Temperature: 5~35°C
• (2) Ambient Humidity: Less than 90%
• (3) Mixing Temperature: Less than 35°C
• (4) Voltage Range: 220V±10% or 115V±10%
• (5) Frequency: 50±1Hz or 60±1Hz

Placement: The machine must be on a level stand with at least 12 inches of space around it to prevent overheating. Keep the machine away from heat-generating appliances and direct sunlight.

Electrical Connection: Ensure the electrical supply matches the machine's rating on the technical data plate. Plug into a grounded socket or GFCI outlet.

• (1) Do not use multiple plugs to avoid overload. Plug into a 115 Volt Standard (U.S.A. NEMA 5-15) socket.
• (2) Fill bowls from the top. The temperature of the mixed liquid should not exceed 95°F.

Operating Instructions

The sugar content of the mixed liquid must be more than 13% to prevent damage to the beater and gear motor.

If the liquid level is below the middle of the beater, refill the bowl. Failure to do so may result in a consistency that is too thick, potentially damaging parts. Remember to turn off the machine before refilling.

⚠️ NEVER FREEZE WITH ONLY WATER!

Pure ice will break the machine.

Start Slush Ice Production:

Refer to the switch diagrams for each model (XC112, XC224, XC336) to understand the function of each switch:

XC112 | Switches

• Power ⚡
• Light ?
• Mix ?
• Slush ❄️
• Keep Fresh ?️

XC224 | Switches

• Power ⚡
• Light ?
• Mix ?
• Slush ❄️
• Cool ?
• Night ?

XC336 | Switches

• Power ⚡
• Light ?
• Mix ?
• Slush ❄️
• Keep Fresh ?️

Addendum: Control Panel Access & Updated Switch Symbols (2024 Models)

For 2024 XC224 models, the control panel is relocated for convenience. Open the hinged door on the right side to access controls.

Note on Switch Symbols: Symbols have been updated for clarity. For example, the “Mix” switch may now display a ? symbol instead of the previous one. Familiarize yourself with the updated layout; functionality remains unchanged.

Switch Operation:

• Turn on Power Switch ⚡: Fan motor starts.
• Turn on Refrigeration Switch ❄️: Refrigeration system activates.
• Turn on Mix Switch ?: Turn off the Refrigeration Switch ❄️.
• Turn on Drink Switch ?: For cold drinks without ice. Turn off the Refrigeration Switch ❄️ when this switch is activated.

Adjusting Slush Thickness: Use the screw on the backside of each bowl. Adjust counter-clockwise for thicker slush (+) and clockwise for thinner slush (-).

Dispensing

Place the cup under the tap. Push the handle lever down to dispense.

Maintenance

1. Turn off all function switches.
2. Empty the bowl by operating the tap.
3. Turn off the power switch ⚡ and unplug from the power source.
4. Fill with hot water to completely empty the bowls.
5. Empty the bowl by operating the tap.
6. Remove the handle assembly. Wash all parts carefully in clean water.
7. Lift the front of the bowls until they release. Remove the back of the bowl until it is completely detached.
8. Take off the spiral beater and gasket of the bowl.
9. Clean all parts with a mild dishwashing liquid detergent and rinse with clean water.
10. ⚠️ NEVER USE ABRASIVE AGENTS.
11. The spiral beater and bowl will click into place. Listen for a click when replacing the bowl to ensure it is securely seated.
12. Condenser Cleaning: A clogged condenser can affect performance. Periodically clean the condenser located inside the machine. Remove side panels and use a brush to stroke in the direction of the cooling fins to remove debris.

Trouble Shooting Guide

Contact tech support if problems persist after trying the following solutions.

Specification & Electrical Diagram

Find Machine Specifications on the nameplate.

Find the Electrical Diagram on the machine's side panel.

Machine Construction

XC112 | SINGLE BOWL

[Diagram of XC112 single bowl machine construction with numbered parts]

XC224 | DOUBLE BOWL

[Diagram of XC224 double bowl machine construction with numbered parts]

XC336 | TRIPPLE BOWL

[Diagram of XC336 triple bowl machine construction with numbered parts]

Item Guide

Item Guide (Continued)

Contact Information

For Parts: parts@donperusa.com

Visit Online Parts Store: [Link to Parts Store]

Technical Support: 1-844-366-7371

Website: www.donperusa.com