How do I reconnect my DIRECTV HD DVR to the Internet?

Contents hide

1 Step 1

2 Step 2

Step 1

Check that your Ethernet cable is connected to your Genie^®/HD DVR and Internet router. When you’re ready, select Test Connection if prompted. Note: This may take a few moments, so give it some time.
If you’re having trouble reconnecting, select Back on the remote to try connecting with a wireless option.

Still can’t reconnect?

Restart your router– unplug it for a few seconds, then plug it back in.
Contact your Internet service provider. If AT&T is your Internet service provider, you can quickly test your line or find out if there’s an outage here.

Step 2

Congrats, you’re reconnected! You now have access to classic TV shows, hit movies, and everything in between with DIRECTV On Demand, you can use 72-hour rewind*, and so much more again. Learn more about what you can do because you’re reconnected here. Happy watching!

Push Button Setup/WPS allows you to reconnect your Genie^® or HD DVR to your Wi-Fi network automatically. All you have to do is push the WPS button on your wireless router.

Step 1

Select Set Up Wireless.

Step 2

Press on your remote.

Step 3

Go to your wireless router and find the WPS button. It should look like this:
Press the WPS button and your receiver will automatically connect to the Internet.
Note: This may take a few moments, so give it some time.
If you’re having trouble connecting automatically, select Back on the remote to select your Wi-Fi network and enter your password.

Still can’t reconnect?

Step 4

Congrats, you’re reconnected! You now have access to classic TV shows, hit movies, and everything in between with DIRECTV On Demand, you can use 72-hour rewind*, and so much more. Learn more about what you can do because you’re reconnected here. Happy watching!

*72-hour rewind available on select channels. See here for details.

^{Instant watching speed shown. Screen may vary based on your Internet speed. Content and programming available is based on your DIRECTV package.}

Step 1

Select Set Up Wireless.

Step 2

Select your Wireless network. (Don’t see your Wi-Fi network? Select Enter Name to type it in or Select Network Not Listed for additional tips.)

Step 3

Enter your password (case-sensitive) with your remote, then select Continue.
Note: This may take a few moments, so give it some time.
If you’re having trouble connecting, select Back on the remote to try Push Button Setup.

Still can’t reconnect?Restart your router– unplug it for a few seconds, then plug it back in.
Contact your Internet service provider. If AT&T is your Internet service provider, you can quickly test your line or find out if there’s an outage here.