DIRECTV error code 722

DIRECTV error code 722-FEATURED

On-Screen Error Code 722 : Service Expired
Error Code 722 means your DIRECTV receiver may not have the programming information for the channel. To get your channels back quickly, try these steps below or watch the help video:

Refresh your service

Many issues can be fixed by “refreshing” your receiver. Go to the My Equipment page and select Refresh Receiver next to the receiver you’re having trouble with.

Refresh your service

Reset your receiver

  1. Unplug your receiver’s power cord from the electrical outlet, wait 15 seconds, and plug it back in.
  2. Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.
  3. Go to My Equipment to refresh your receiver again.
Reset your receiver

Still seeing the DIRECTV Error Code 722 on your TV screen?

Please call 800.691.4388 for assistance.

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. I can’t reset the signal on my deco code 722
    No puedo reestablecer la señal en mi deco código 722

    Silvia Marchant asks <em>I can't reset the signal on my deco code 722<e/em>
    No puedo reestablecer la señal en mi deco código 722
    Manuals+ clarified question
    Question

    How do I fix DIRECTV error code 722 if I cannot reset the signal?

    Answer

    Error code 722 indicates that your receiver may not have the current programming information for the channel. If you are unable to reset the signal through standard methods, please follow these troubleshooting steps:

    • Refresh your service: Log in to your DIRECTV account, go to the My Equipment page, and select Refresh Receiver next to the device showing the error.
    • Perform a power cycle: Unplug the receiver's power cord from the electrical outlet, wait at least 15 seconds, and then plug it back in. Press the Power button on the front panel and wait for the system to reboot.
    • Check for account holds: Ensure your account is active and not suspended, as this error can sometimes appear if the service has expired.

    If you have tried these steps and still see the error, please contact DIRECTV customer support at 800.531.5000 or 800.691.4388 for further assistance.

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