Cisco DPC3008 DOCSIS 3.0 Cable Modem user manual

Cisco DPC3008 DOCSIS 3.0 Cable Modem

Modem Information

DOCSIS 3.0 modem

8×4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

Highest Service Level

Preferred 150

Front View

DPC3008 Front

Click to enlarge.

The Cisco DPC3008 is a DOCSIS 3.0 device offering 8×4 channel bonding. After the cable modem successfully registers on the network, the POWER, DS, US, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View

DPC3008 Back

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The Cisco DPC3008 has the following ports available on the back of the modem.
  • ETHERNET – Connects to the Ethernet port on your computer
  • CABLE – Connects to the cable wall outlet
  • RESET – Used to reset the modem (login/Reset instructions)
  • POWER – Connects the cable modem to the power adapter

MAC Address

DPC3008 MAC Label

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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Gateway Light Status Problem
POWER Off No power – Verify all cable connections and try resetting the modem.
On None
DS Blinking Modem establishing connection from the Internet to the computer – Verify all cable connections and try resetting the modem.
On None
US Off Upstream channel inactive – Verify all cable connections and try resetting the modem
Blinking Scanning for upstream channel – Verify all cable connections and try resetting the modem
On None
ONLINE Off No connection – Verify all cable connections and try resetting the modem.
Blinking None – scanning for configuration parameters
On None – operational
LINK Blinking None – single device connected via Ethernet and data is being transferred between the computer and the cable modem.
On A single device is connected to the Ethernet port and no data is being sent to or from the cable modem – Verify all cable connections and try resetting the modem.
Off No devices connected – Verify all cable connections and try resetting the modem.

 

Manufacturer Resources

For more detailed technical information on the DPC3008, use the resources below.

References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. Thanks, I was looking for the manual.
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    Manuals+ clarified question
    Question

    Where can I find the user manual and setup information for the Cisco DPC3008 DOCSIS 3.0 Cable Modem?

    Answer

    The Cisco DPC3008 is a DOCSIS 3.0 cable modem capable of speeds up to 150 Mbps. Below is a summary of the setup and troubleshooting information found in the manual:

    Rear Panel Connections:

    • ETHERNET: Connects to your computer or router.
    • CABLE: Connects to the coaxial cable wall outlet.
    • POWER: Connects to the provided power adapter.
    • RESET: Used to reboot or factory reset the device.

    LED Indicator Status:

    • POWER: Should be solid green when powered on.
    • DS (Downstream) & US (Upstream): Blink while scanning for a connection and turn solid when locked.
    • ONLINE: Solid green indicates the modem is fully operational on the network.
    • LINK: Blinks when data is being transferred over the Ethernet connection.

    How to Reset:

    If you are experiencing connection issues, you can use a paperclip to press the RESET button on the back of the device. For a full factory reset (30-30-30 method), hold the button for 30 seconds while powered on, another 30 seconds while unplugged, and a final 30 seconds after plugging it back in.

    For more detailed technical specifications, you can refer to the Cisco DPC3008 Installation Guide.

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