COMPEX External Ticketing System
Specifications
- Product Name: Compex External Ticketing System
- User Guide Version: v1.0
- Release Date: April 30, 2025
Product Information
The Compex External Ticketing System is designed to enhance the efficiency of handling external technical support requests. This system ensures prompt and secure access to support services for all users. Please follow the steps below for registration.
Product Usage Instructions
Step 1: Access Registration Page
Copy the following link into your browser to open the login page: https://mis2.powermatic.com.sg/OnlineTicketing/support/login.aspx?co=CPXC
Step 2: Account Registration
- If you don’t have an account, click on “Sign up” to go to the registration page.
- Fill in the required registration information.
- Click “Submit”. An activation link will be sent to your email.
Step 3: Activate Your Account
- Check your email and click on the activation link provided.
- Set your password and click “Save” to complete the activation process.
Step 4: Login
- Return to the login page.
- Enter your email and password.
- Click “Login” to access the system.
Congratulations! You have now successfully completed the registration process for the Compex External Ticketing System. You can start submitting your support requests.
- Copyright © Compex Systems. All rights reserved. COMPEX and the COMPEX logo, are registered trademarks of Compex Systems Pte Ltd. While every effort is made to ensure the information is accurate, Compex does not accept liability for any errors or mistakes that may arise.
- All information is subject to change without notice.
- Compex Systems Pte Ltd | www.compex.com.sg | (+65) 6286 2086 | sales@compex.com.sg | Last Update: 30/04/2025 JC ZL HM
Compex Ticketing Registration Guide
Introduction
To enhance the efficiency of handling external technical support requests, Compex has adopted a new External Ticketing System. This SOP (Standard Operating Procedure) outlines the step-by-step process for registering a new account in the system to ensure all users can access support services promptly and securely.
2 Steps
Step 1 – Access the Login Page
- Copy the link below into your browser to open the login page.
Step 2 – Sign Up for a New Account
- If you don’t have an account, click “Sign up” to go to the registration page.
Step 3 – Submit Registration Information
- After filling in the registration information, click “Submit”. An activation link will be sent to your email.
Step 4 – Activate the Account
- Click the activation link in the email. Set your password and click “Save” to complete the activation. The system will then redirect to the login page.
Step 5 – Log In
- On the login page, enter your email and password, then click “Login” to access the system
You have now successfully completed the registration process for the Compex External Ticketing System. You may now begin submitting your support requests.
FAQs
Q: Can I change my registered email address later?
A: For security reasons, the registered email address cannot be changed once the account is created. Please ensure you use an email address that you will have continued access to.
Q: What should I do if I forget my password?
A: If you forget your password, you can use the “Forgot Password” option on the login page to reset it. An email with instructions on resetting your password will be sent to your registered email address.
Documents / Resources
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COMPEX External Ticketing System [pdf] User Guide External Ticketing System, External Ticketing System, Ticketing System, System |