Winkhaus makes window fittings, automatic door locks and electronic access control systems for secure buildings, with tools and software for managing access.
Winkhaus manufactures window fittings, security door locking systems and electronic access control products, including activPilot, autoLock, blueMatic and blueSmart.
Browse installation guides, operating instructions and maintenance information for locks, readers, programming devices and software. Check the model and version before using any instructions.
Installation and repairs should be handled by trained professionals where required. Contact your specialist dealer or visit the official Winkhaus service page for technical support and spare parts.
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Match the product name, model number and version to the guide. This category includes instructions for blueMatic, autoLock, blueSmart and activPilot products.
Contact your specialist dealer or visit the official Winkhaus service page. The supplied blueSmart documentation lists German customer service at +49 251 4908-110.
The blueMatic instructions require trained professionals to install locking units and accessories. Follow the safety and installation requirements in your specific product manual.
Connect the supplied power supply, ensure the required drivers are installed, connect the device to your PC by USB and launch the locking system administration software. Follow the guide for your BXP variant and any firmware update instructions.
According to the supplied app manual, open the System screen, scroll down and select Instructions. App requirements and functions depend on the software version and configured system.