Whale manufactures high-quality low-voltage water pumps, plumbing, and heating systems designed for marine, RV, and mobile applications.
Whale, a Navico Group brand formerly known as Munster Simms Engineering Ltd, is a globally recognized manufacturer of reliable water and heating systems for mobile applications. With over 60 years of engineering expertise, Whale specializes in innovative 12V and 24V water pumps, manual bilge pumps, water heaters, and plumbing accessories specifically designed for the marine and recreational vehicle (RV) industries.
Their extensive product lineup includes the popular Gulper toilet pumps, Supersub Smart bilge pumps, and Heat Air space heaters. Known for their rugged durability, energy efficiency, and ease of installation, Whale products ensure comfort and safety for outdoor and on-the-water living.
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You can download user manuals and installation guides for Whale pumps, including the Gulper and Supersub series, directly from this page or the official Whale website.
Some models, like the Supersub Smart, feature automatic solid-state water sensors. Others require a separate float switch or manual activation. Check your specific manual for details.
You can reach Whale customer support via email at support@whalepumps.com or by calling +44 (0)28 9127 0531 for UK/International or +1 (616) 897-2301 for US support.
If your automatic pump runs continuously, there may be debris on the sensor, an improperly located float switch, or a faulty on/off switch. Refer to the troubleshooting section of your manual to isolate the issue.